Top-rated product
Product Reviews
cs001 Palatino
The Palatino spa seats 6 adults, features the Acquarella® spa waterfall, and has 45 powerful hydromassage jets. Stylish and spacious, this is a popular value priced hot tub.
Overall rating:
4.6
/ 5
26 out of 29(90%)reviewers recommend this product.
Customer reviews for Palatino
Review 61 for Palatino
Overall rating
1
/
5
Comfort
3
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Value:
1
/
5
Cody
fromWalnut Creek CA
What is your age range?55-65
Gender:Male
Not too happy
PostedJuly 13, 2015
I had a Caldera Spa for 20 years and had a great experience before this spa. So I wanted to replace it with a Caldera Spa. This new spa is not as good. The spa does not clean itself well, the ozoneator never seemed to do it's job and it requires chemicals all the time Either the water or the cover has an odder that is not pleasant or inviting. Overall the quality is not anywhere near what I expected.
Response from Caldera SpasBy Marianne, Customer Service, July 15, 2015
Hello, Thank you for letting us know how you are doing with your spa water care. There are many factors that can effect your spa water. When you have some time please contact customer service and I am sure we can help with this and get you happy with your spa. Please call me at 1-800-999-4688 X4267 Monday thru Friday PST.
Review 62 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
an48
fromVandalia, Ohio
What is your age range?55-65
Gender:Female
Love my Palatino!
PostedJuly 13, 2015
Best purchase we ever made, nice to enjoy in the wintertime to sooth and warm your muscles....and also enjoy in the summertime. let it cool down and big enough to lay on a float for sunning.
Response from Caldera SpasBy Jaclyn, Customer Service, July 15, 2015
Thanks for taking the time to review your Caldera Palatino model spa! I'm thrilled to read of your purchase satisfaction. What a treat to know your spa is ready to enjoy after a long day. May you continue to enjoy your tub for many years.
Review 63 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Kate 77
fromRI
What is your age range?45-54
Gender:Female
Great SPA
PostedJuly 6, 2015
Installed in RI in January and used it all winter! Absolutely fantastic during one of the snowiest winters we have seen in a very long time. Self installed, very easy. Better than expected on chemicals and minerals. Very deep, comfortable seats and large variety of jets. Will buy another for second home.
Response from Caldera SpasBy Vanessa, Customer Service, July 14, 2015
Thank you for the great review. Using your spa on a beautiful winters day sounds awesome. Happy to hear your are enjoying your spa and that you will continue to be a Caldera own for your second home.
We wish you many years of Happy Hot Tubbing!
We wish you many years of Happy Hot Tubbing!
Review 64 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
L851
fromStockbridge, Mi
What is your age range?35-44
Gender:Female
Love it!!
PostedJuly 6, 2015
We really enjoy our hot tub. It is easy to take care of and fun to use!
Review 65 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Susanne106
fromTreasure Lake, DuBois, PA
What is your age range?55-65
Gender:Female
We love our hot tub!
PostedJune 23, 2015
We find our hot tub to be very therapeutic, and alot of fun. We just love relaxing and entertaining our friends. It's very easy to maintain, which is a real plus. It was a great investment, and we highly recommend it.
Review 66 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Buddy10
fromHill Country, TX
What is your age range?55-65
Gender:Female
First Caldera Spa, Won't be Our Last
PostedJune 23, 2015
Our Caldera, Palatino Spa is the third spa we have owned in our 30-years of marriage. The first two were NOT Caldera, but if we buy a fourth spa, it will definitely be a Caldera! It is an excellent quality, easy to maintain, beautiful spa and we LOVE it!!!
Response from Caldera SpasBy Jaclyn , Customer Service, June 24, 2015
Thanks for the feedback on your Palatino model spa, and congratulations on 30+ years of marriage! The photos attached are lovely, you guys have created a gorgeous retreat! So happy to read we've earned a customer for life, may you enjoy your Caldera tub for many more years!
Review 67 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Tampa Lover
fromTampa Bay, Fl
What is your age range?45-54
Gender:Female
Tampa Bay Hot Tubs is the Best
PostedMay 24, 2015
First of all I dealt with Tampa Bay Hot Tubs and Jerry was the best. Throughout the entire process of research, purchase and delivery, he walked us through step by step. Delivery was on time and very professional. The area we were putting the hot tub was a screened enclosure. Jerry and his team found out it was easier not to go through the door so they removed a section of the screen and replaced it perfectly with no extra cost. We previously had a Thermospa but it was frustrating trying to get knowledgeable technicians to work on it as it got older. Jerry explained the ease of the Caldera automatic chemical distribution process and the spas is so easy to keep clean and fresh. We have had the spa about 6 months now and love it more each day. Thank you Jerry !!!
Response from Caldera SpasBy Vanessa, Customer Service, June 9, 2015
Wow! Fantastic review. I am excited that you have had an amazing experience and it sounds like Jerry took great care of you. Thank you for taking the time to share I couldn't be more pleased. We wish you many years of Hot Tub enjoyment.
Review 68 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
tubber13
fromLafayette, CO
What is your age range?35-44
Gender:Female
Great family time
PostedSeptember 30, 2014
We love using the hot tub for family down time. Great purchase!
0 of 1 found this review helpful.
Review 69 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Wave
fromPhoenix
What is your age range?Over 65
Gender:Male
Great Hot Tub
PostedSeptember 10, 2014
This Spa is outstanding for all your needs, Hydrotherapy, Massage, or just relaxing. The control panel is very easy to operate as is the maintenance. I couldnot have madea better choice!
Response from Caldera SpasBy Mike M., Customer Care, September 16, 2014
It's awesome to hear that your spa meets all of your needs. We think you made a great choice too. I hope you continue to enjoy your spa for many years to come.
Review 70 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Denver
fromGreenwood Village, CO
What is your age range?35-44
Gender:Male
Very happy
PostedSeptember 10, 2014
We are very happy with our Palatino. Operates very well and is easy to maintain once you get the chemical frequency/quantities figured out. Things that would improve this model include; better design to accommodate drinks/cups and maybe adding arm rests with jets in one of the corner seats which my wife misses from a previous tub we owned.
Response from Caldera SpasBy Ben, Customer Service, September 17, 2014
Hello Very happy Palatino owner! Thanks for the feedback, we are always looking for ways to improve our spa products! I will make sure your suggestions are shared with our Caldera team. Happy tubbing!
Review 71 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
familyof5lovesspa
fromBenton Harbor, MI
What is your age range?35-44
Gender:Female
Excellent Spa!!!
PostedSeptember 8, 2014
We have owned our spa for 8 months. Our family of 5 loves it! The maintenance of the water care is easy even our children can help with it. We have followed all of the instructions for caring for the cover, waxing the interior of the spa when we recently refilled it with fresh water, and chemical use. I would recommend this spa to anyone.
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks for the great review of the Palatino spa! I can't wait for you to experience the fun of Fall and Winter spa time. It's a great place to regroup and relax while everyone else is out and about in the snow and cold! Happy hot tubbing!
Review 72 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Bruce59
fromBartlett, Illinois
What is your age range?45-54
Gender:Male
New Spa Owner
PostedSeptember 7, 2014
We were new to owning a spa two years ago. This was a great first time purchase. The spa is comfortable, stays clean, and one you learn the chemicals, easy to maintain. The spa uses much more electricity than we were told. Changing the water could be made easier and put in a pump rather than gravity feed. The access door is temperamental and the screws don't always work right. Connecting the power was fussy and could be engineered better. We have had NO leaks or equipment failures at all. The only thing we had to replace was the screws for the headrests as some of them rusted. Once replaced there have been zero problems. We worked with the factory who was great: our dealer gave us hassles. I would buy another Caldera in a heartbeat and they would be my baseline comparison if I look at other models.
Response from Caldera SpasBy Vanessa, Customer Service, September 22, 2014
Thank you for your feedback. I appreciate your suggestions for spa improvements. If me or my team could be of service please feel free to contact Customer Service at 800.669.1881 ext 8432.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 73 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Dawnz
fromUnited States
What is your age range?45-54
Gender:Female
Best Purchase Ever!!!!
PostedSeptember 6, 2014
The spa is enjoyable for all age groups! Love the easy care.
Response from Caldera SpasBy Ben, Customer Service, September 22, 2014
Hello Best Purchase Ever! Very happy to hear about your enjoyment with the Palatino model spa - all Caldera spas are great for use with the entire family! And the easier the care, the greater the enjoyment! Thanks for the feedback!
Review 74 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Jerry in PA
fromPA
What is your age range?45-54
Gender:Male
Niagra so far two years old and working great
PostedSeptember 6, 2014
Very nice quit running spa my family and I love it
Review 75 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Paul947
fromHowell, MI
What is your age range?35-44
Gender:Male
Changed our Lifestyle
PostedSeptember 5, 2014
We chose to purchase our hot tub versus a pool. It was honestly one of the best choices that my wife and I have made. We have found that our lives have changed to include more relaxation time because of the hot tub.
In fact, we recently moved and the hot tub came with us. I would strongly encourage a Caldera Spa because of the price, functionality, and ease of use.
In fact, we recently moved and the hot tub came with us. I would strongly encourage a Caldera Spa because of the price, functionality, and ease of use.
Response from Caldera SpasBy Jaclyn , Customer Service, September 12, 2014
Thanks for the feedback on your Palatino model spa. I'm pleased to hear that you are happy with your purchase and that it has provided more relaxation time for your family. May you enjoy the spa for many years to come.
Review 76 for Palatino
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Sierrabaker
fromEagle Point, OR
What is your age range?25-34
Gender:Female
Powerful jets
PostedSeptember 5, 2014
Our favorite feature of our Palatino is the well-placed, powerful jets. They soothe our account muscles and keep us feeling good. There is plenty of room too. The down sides are the water has been tricky to keep balanced, but we do have extremely hard well water. We have also had problems with head rests wearing out. But over all we are very happy with it.
Review 77 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Cris46
fromLas Vegas , NV
What is your age range?Over 65
Gender:Female
Great hot tub!
PostedSeptember 5, 2014
We're enjoying the relaxing experience of our hot tub!
Review 78 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
horns1
fromTexas
What is your age range?Over 65
Gender:Male
A purchase that keeps giving
PostedSeptember 5, 2014
I have knee problems and my wife has back problems. Our spa helps both of our problems. Not only does it ease sore ness, it also is very relaxing after a long day. We really enjoy our spa and use it all year long. Very worthwhile purchase!
Review 79 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Rich
fromWantage, NJ
What is your age range?45-54
Gender:Male
We love our hot tub
PostedSeptember 5, 2014
We've had our hot tub for a year now. We love it! I wouldn't own any other brand. No problems with it at all. It looks the same as when we purchased it. Easy to clean and easy to take care of. I would purchase it again.
Review 80 for Palatino
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Insman
fromBrookfield,CT
What is your age range?45-54
Gender:Male
Relax and enjoy and enjoy and enjoy...
PostedSeptember 4, 2014
Get away from computer, cell phone and everything else that is sucking the energy out of you. Just you and mother nature and a hot tub massage...especially on a moonlit night...bravo!
Bonus 1: Quality time with your teenage kids. Yes they can talk without texting and happily share their thoughts and dreams.
Bonus 2: Hot tub snow angels. WhooHooo! Way more challenging than an ice bucket. You can't feel more alive than after a hot tub / snow angel / hot tub.
Bonus 1: Quality time with your teenage kids. Yes they can talk without texting and happily share their thoughts and dreams.
Bonus 2: Hot tub snow angels. WhooHooo! Way more challenging than an ice bucket. You can't feel more alive than after a hot tub / snow angel / hot tub.