Top-rated product
Product Reviews
cs001 Palatino
The Palatino spa seats 6 adults, features the Acquarella® spa waterfall, and has 45 powerful hydromassage jets. Stylish and spacious, this is a popular value priced hot tub.
Overall rating:
4.6
/ 5
27 out of 30(90%)reviewers recommend this product.
Customer reviews for Palatino
Review 41 for Palatino
Overall rating
5
/
5
Wackiemann
fromWills Point
What is your age range?45-54
Fabulous
PostedJune 17, 2017
Just Fabulous! That's all I can say! We have always wanted a spa! I have a lot of body aches and medical problems and this is just what I needed! Thanks Caldera
0 of 1 found this review helpful.
Response from Caldera SpasBy Catherine, Caldera Spas Team , June 19, 2017
Thank you so much for your review! We wish you many years of happiness in your new Palatino spa. Enjoy the wellness.
Review 42 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Jawboy20
fromStafford VA
What is your age range?35-44
Best money spent
PostedJune 9, 2017
The best thing I have ever financed in my adult life
Response from Caldera SpasBy Catherine, Caldera Spas Team , June 12, 2017
Thank you so much for your review. It sounds like your Palatino is perfect for you. We are so happy to hear that you are loving your new spa so much. Enjoy the wellness!
Review 43 for Palatino
Overall rating
3
/
5
Comfort
3
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
2
/
5
Value:
3
/
5
MTKEP
fromColorado Springs, CO
What is your age range?35-44
Happy except for the lounge seat
PostedMarch 14, 2017
We really like our Caldera Hot Tub and very happy we purchased. One items we wish we would have explored more is the lounge seat. Lounge seat is not universal. It is better suited for an average male. My husband did not want the lounge seat and I pushed for it because in a previous hot tub I used it all the time. This lounge seat is deep and I feel like I have to sit on my legs to be at the right height. I am 5'7" so pretty average female size. The size of the tub is really nice feels comfortable with 4 adults in the hot tub. We are happy with the color schemes offered as well it goes really well with all our earth tones on our patio.
By Customer Service Caldera Vanessa, March 21, 2017
Spa seating and configuration vary from mode to model. There are booster spa seats that can be used to give you a better experience. I will email you some information about that product. Thank you for your post and I and I am glad to hear that you are enjoying your spa.
Review 44 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Joyce
fromNoble, Ok
What is your age range?55-65
Loving the spa
PostedFebruary 25, 2017
We have always bought used spas in the past. This time we decided to buy a new one. It was well worth the money and ease of getting it setup and able to use it all the time!
We love the spa!
We love the spa!
0 of 1 found this review helpful.
Response from Caldera SpasBy Catherine, Caldera Spa Staff, February 27, 2017
Joyce, thank you so much for your amazing review. We are thrilled to hear that you are loving your new Caldera spa. Enjoy the wellness!
Review 45 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Wendy
fromMa
What is your age range?45-54
Most Rewarding Purchase Ever
PostedAugust 17, 2016
We replaced our swimming pool with the Palatino spa and it was the best decision we could of made.We uses our spa 4-5 times a week even thru the winter verses the pool 4-5 times a season.I absolutely love the look and comfort of my spa it is so relaxing at the end of a long day.
Review 46 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
TommyO
fromCedar Rapids, IA
What is your age range?45-54
Palatino
PostedAugust 16, 2016
One of the best decisions we have made. Excellent quality built to last. Very easy to program, and I especially like the Eco-Mode to save electricity. It is a very comfortable tub with spacious seating. The maintenance is much easier than our old tub, I simply spray out the filter monthly and the frog cartridge system keeps the water clean and balanced. The Palatino may cost a bit more than other tubs on the market but from my experience with our old "cheap" tub it is well worth the few extra dollars.
Review 47 for Palatino
Overall rating
3
/
5
Comfort
5
/
5
Quality:
2
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Rockey
fromSacppoose Oregon
What is your age range?55-65
Palatino spa
PostedAugust 15, 2016
I really like my tub.. I use it 3-5 times a week and it is an easy care unit. I would recommend this tub as a purchase.
I am not as impressed with the service I received when it had an issue. It had a leak with one of the valves and it needed to be replaced. My tub was down for 3-4 weeks waiting on the part from Caldera (at least that is what my service guy said). I have had the tub for little over a year but was a little disappointed when it started leaking.. since the valve replacement it has been fine.
I am not as impressed with the service I received when it had an issue. It had a leak with one of the valves and it needed to be replaced. My tub was down for 3-4 weeks waiting on the part from Caldera (at least that is what my service guy said). I have had the tub for little over a year but was a little disappointed when it started leaking.. since the valve replacement it has been fine.
By Customer Service Caldera Vanessa, August 18, 2016
I am sorry to hear about the delay in repair. However, I am glad that it was addressed. I will be sure to pass your comments on to the dealer.
Sounds like you are back to enjoying your spa. Thank you for your review.
Sounds like you are back to enjoying your spa. Thank you for your review.
Review 48 for Palatino
Overall rating
3
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
3
/
5
Zoey5150
fromFort Worth , TX
Great spa horrible buying expierence
PostedAugust 8, 2016
We had the worst buying experience buying this spa, it arrived damaged then they set it up and damaged the cover it took the manufacturer getting involved to even get it replaced - the sow itself is really nice and we are happy with it so far
By Customer Service Caldera Vanessa, August 11, 2016
Wow, I am sorry to hear about your spa being damaged. Thank you for taking the time to let us know about your spa experience.
It is good to know that you are enjoying your Palatino spa. Hot Tub soaking is a great was to relax and rejuvenate. Enjoy!
It is good to know that you are enjoying your Palatino spa. Hot Tub soaking is a great was to relax and rejuvenate. Enjoy!
Review 49 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Lhuber57
fromValparaiso IN
What is your age range?55-65
Who needs to go on vacation?
PostedJuly 19, 2016
I feel that I have a vacation waiting for me in my back yard every day. We used our spa all year round. I was able to go outside and enjoy the sun in March this year. While I still love visiting the Carribean,I don't crave it as much because I can relax in my very own paradise. I am also able to find relief from my fibromyalgia. It is so wonderful to have luxurious heated water available in an instant when I am in bone chilling pain.
Review 50 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Mike
fromRhode Island
What is your age range?45-54
Loving it a year later!
PostedJuly 18, 2016
Use it year round! Easy upkeep. Best buy in a long time and for a long time to come.
Review 51 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Daily dipper
fromparker colorado
What is your age range?55-65
Palatino very relaxing
PostedJuly 13, 2016
bought 9 months ago. Use daily. Spa has been excellent.
Here are a couple small items. Electrical connect was $1k. Not cheap. Installer never gave me keys to the cover. Not a big deal. Hot tub cover has gotten heavier over time.
Biggest complaint against all hot tubs. Wouldn't it be great if there were one big power ful jet in at least one corner to do a deep massage of middle back or neck. Who cares about having lots of small jets that don't penetrate into the muscle tissue.
Review 52 for Palatino
Overall rating
4
/
5
Rev
fromKinsman
What is your age range?35-44
Tub
PostedJuly 13, 2016
Great tub, self sufficient for most part. Only thing hate to drain and refill 3× a year. #lovemytubinkinsmanohio.
1 of 2 found this review helpful.
Review 53 for Palatino
Overall rating
5
/
5
Bek
fromNewark De
What is your age range?45-54
Wish I bought it sooner
PostedJuly 11, 2016
I've had my spa for almost a year now and still use it twice a day, I had a pool for years and it was always a hassle doing the chemicals and getting it right, not so with the spa. I spend a couple minutes a week and I'm done, the water is always clear.
I originally purchased the spa to help with my bad back and it does wonders, the whole family enjoys it.
Best purchase I ever made.
I originally purchased the spa to help with my bad back and it does wonders, the whole family enjoys it.
Best purchase I ever made.
Review 54 for Palatino
Overall rating
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Mike3175
fromSanatoga pa.
What is your age range?55-65
Top spa. Very good quality
PostedJuly 11, 2016
Thus spa is therapeutic. It eases aches and pains. It is easy to maintain. I use it year round. I would highly recommend it to anyone.
Review 55 for Palatino
Overall rating
5
/
5
ndtr
fromPhilly area
What is your age range?55-65
Exactly what we wanted
PostedJune 24, 2016
Waited to get another hot tub since we wanted a a larger one than before with more features. I did my research, and believe this Caldera Palatino was exactly the right choice for our needs. So far, two months in, it is wonderful. Easy care, great comfort, and multiple seating options for when our grandkids come over. The installation was done with great care, working with our contractor to assure everything was as needed for the day of delivery. We are in it most nights. As aging people, the value of a good soak for incipient arthritis, and general aches and pains, is better than medicine. Plus, it's time for us to just connect, talk, view the stars and have that important quality time all couples need.
1 of 1 found this review helpful.
Review 56 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Barb
fromSpringfield, OR
What is your age range?45-54
Very Relaxing
PostedJune 10, 2016
We love relaxing in our new spa! Best investment we've made.
Review 57 for Palatino
Overall rating
5
/
5
Corvetteguy
fromRavensdale wa
Nice upgrade
PostedMay 15, 2016
I replced a Clearwater spa with this. It is much nicer.
By Customer Service Caldera Vanessa, May 17, 2016
Thank you for your review and for choosing Caldera Spas. Enjoy!
Review 58 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
smedenver
fromCastle Rock, CO
What is your age range?35-44
5 Stars!
PostedMay 14, 2016
So far, so good. Spa has been great. Been about a month and have been very pleased. Jets are great!!! A couple small problems with rings around the jets coming off and a leak from a missing washer when we filled the tub but those problems were corrected by the dealer. Overall I am very happy so far.
Review 59 for Palatino
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
John E
fromWoodinville Washington
What is your age range?55-65
Very pleased
PostedApril 20, 2016
I knew what brand I wanted. And didn't consider any other
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, May 2, 2016
A person after my own heart :) It's a great feeling to know what you want and go for it.
Thank you for your review and for being a part of the Caldera Spa family.
Thank you for your review and for being a part of the Caldera Spa family.
Review 60 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
mdmom
fromMaryland
What is your age range?25-34
Pain reliever
PostedFebruary 7, 2016
I have three different health issues that cause near constant pain on some level. I have wanted a hot tub for years and was finally able to get one this past fall. My Palatino brings me so much pain relief, more than I had hoped for. I couldn't be happier with my decision to buy a Caldera. A big concern of mine was energy efficiency. Having purchased the tub later in the fall I was immediately able to find out how efficient it was, we hardly notice a difference on the electric bill.
Water maintenance has also been simple, after the initial issues with the acidity of my well water were worked out it has become very predictable and takes less than 5 minutes a week to maintain.
Water maintenance has also been simple, after the initial issues with the acidity of my well water were worked out it has become very predictable and takes less than 5 minutes a week to maintain.
By Customer Service Caldera Vanessa, February 17, 2016
I am sorry to hear about the pain you are having to deal with. Soaking in a hot tub can make a big difference and I am glad it is for you. Energy efficiency and conservation concerns us and we apply this thinking into all of our spas.
Thank you for your your review.
Thank you for your your review.