Top-rated product
Product Reviews
cs001 Palatino
The Palatino spa seats 6 adults, features the Acquarella® spa waterfall, and has 45 powerful hydromassage jets. Stylish and spacious, this is a popular value priced hot tub.
Overall rating:
4.6
/ 5
27 out of 30(90%)reviewers recommend this product.
Customer reviews for Palatino
Review 21 for Palatino
Overall rating
5
/
5
Rromines
fromMarion
What is your age range?35-44
Lights bubbles relaxation
PostedJune 17, 2020
Love this hot tub. Caldera did an amazing job on pin pointing all different sections of the body. The half moon foot massager is my favorite . Easy to use controls and different pressure options . Setting 1 is good for conversation and company, 2-3-4 are all about sitting back and melting away.
Response from Caldera SpasBy Customer Care, June 19, 2020
Thank you for your review. We are happy to hear that your spa brings you comfort! We wish you many years of happy hot-tubbing.
Review 22 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
KoyDeb98
fromIllinois
What is your age range?45-54
should have bought one sooner
PostedApril 4, 2020
have been in the tub everyday since it was set up....very relaxing!
Response from Caldera SpasBy Catherine , Customer Service, May 4, 2020
Thank you for your review! We are happy to hear you love your spa.
Review 23 for Palatino
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
M&S
fromMechanicsville, MD
Enjoying our Hot Tub !!
PostedNovember 16, 2019
First time owner of a hot tub. Wife broke her back several months ago and is healing, the hot tub has really helped her back when it is sore. She is in it every other day. I have also enjoyed relaxing in the spa, a cold beverage and a nice cigar top off the experience. So far the tub has been easy to maintain. I would recommend this brand.
By Customer Service Caldera Janet, November 30, 2019
We are glad to hear you are enjoying the Palatino spa!
Review 24 for Palatino
Overall rating
5
/
5
Cb7710
fromNew Orleans
What is your age range?55-65
Great purchase
PostedOctober 19, 2019
After enduring a broken back this spa is a godsend. It relieved the pain but also looks unbelievable in my back yard.
By Customer Service Caldera Janet, October 28, 2019
Sorry to hear about your back! We are glad the Palatino spa has been able to help with the pain.
Review 25 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
cb7710
fromMetairie, LA
What is your age range?55-65
Great purchase, well informed technicians
PostedOctober 4, 2019
Had 2 other hot tubs which I loved. After the last one broke I decided to get another one. This one is beautiful and is easy to maintain.
By Customer Service Caldera Janet, October 15, 2019
We are glad you are happy with your spa purchase.
Review 26 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jodie2788
fromMississippi2019
What is your age range?45-54
Best Purchase Ever
PostedJuly 29, 2019
I have owned my spa for a month now.. I simply Love it.
Review 27 for Palatino
Overall rating
5
/
5
Jorge
fromMiami
What is your age range?45-54
The best decision
PostedJuly 26, 2019
Back pains & foot pain ( Achilles tendinitis) much better in only a few weeks . It’s a daily routine.
Very happy overall
2 of 2 found this review helpful.
By Customer Service Caldera Janet, July 31, 2019
Glad to hear your daily routine with your Palatino spa is helping your back and foot pains.
Review 28 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Jaimie
fromColorado Springs
What is your age range?35-44
We love our new hot tub!
PostedJuly 3, 2019
This hot tub was a great value compared to others we looked at. It has everything we were looking for and hot tub. We love all the different jets that target different areas of the body. Very therapeutic. It’s been super easy to care for, and the water is crystal clear. We would definitely purchase this hot tub again.
By Customer Service Caldera Janet, July 16, 2019
We are happy you are loving your spa!
Review 29 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Td1288
fromGeorgia
What is your age range?45-54
Amazing!!
PostedJuly 3, 2019
We purchased our hot tub in October 2018 and it has been amazing. We use it every day and it has made a positive difference in our over all health. Love it !
By Customer Service Caldera Janet, July 12, 2019
It is great is to hear you are happy with your purchase!
Review 30 for Palatino
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Tub dude
fromColorado Springs, Colorado
Tub review
PostedJune 26, 2019
Extremely pleased with tub. While I have only had it for 6 months, it seems to be well built and durable to extreme weather. Only issue I have encountered is it seems to not be able to hold a constant temp, even under TLok. Otherwise, great tub!
Review 31 for Palatino
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Lamalamadingdong
fromTracy
What is your age range?45-54
Great tub
PostedJune 12, 2019
Good spa...good value good sales person. ..........
By Customer Service Caldera Janet, June 26, 2019
Thank you! We are glad you enjoy your spa.
Review 32 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Yriy
fromLinton, IN
What is your age range?35-44
Great tub
PostedMay 7, 2019
I LOVE my Caldera spa. It does use a little more electricity then expected but worth every penny. My only regret is not buying one years ago.
0 of 1 found this review helpful.
Response from Caldera SpasBy Vanessa, Customer Service , June 6, 2019
Ricardo, I am sorry to hear that you are not happy with your spa. Yes, we are the manufacture of the Hot Spring and Caldera Spas. We have the same quality control for both brands. I would like to know more about this issue and see how I can help.
Please look for an email from me. I look forward in working with you soon.
Please look for an email from me. I look forward in working with you soon.
By Customer Service Caldera Janet, May 10, 2019
That's great news that you are enjoying your Palatino. You may want to speak with your dealer about any suggestion they might have for additional energy efficiency.
Review 33 for Palatino
Overall rating
5
/
5
EEG
fromRoanoke, VA
What is your age range?55-65
Therapeutic
PostedFebruary 4, 2019
The best thing I did in 2018 is to purchase my new spa. I had and older jacuzzi model and wow what a difference in spas like night and day.
I have a very stressful day and after I spend sometime in my spa it makes the day more bearable and I sleep like a baby.
I didn’t purchase the highest end spa but it is heads above other units in the same price range.
I would do it again!!!
I have a very stressful day and after I spend sometime in my spa it makes the day more bearable and I sleep like a baby.
I didn’t purchase the highest end spa but it is heads above other units in the same price range.
I would do it again!!!
Response from Caldera SpasBy Chelsea, Customer Service, February 11, 2019
Thank you for your review! Your hot tub is the perfect place to end a rough day and set yourself up for a good nights sleep. I am do glad you are enjoying your Palatino spa and I hope you continue to enjoy for many years to come.
Happy hot tubbing!
Happy hot tubbing!
Review 34 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Indiana Coal Miner
fromIndiana
What is your age range?35-44
One regret.
PostedJanuary 27, 2019
The only thing wrong with my caldera palatino is that I didnt get one years ago. My wife and I are in it daily and my back and body aches have never been better.
Response from Caldera SpasBy Janet, Customer Service, April 10, 2019
Well, we're glad you made the decision to get one now, and that you're enjoying a daily soak in your Palatino!
Review 35 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
NikkiDuc
fromwesttown , ny
What is your age range?25-34
We should have done it sooner
PostedJanuary 25, 2019
My husband and I are pretty active. Between skiing, hiking, motorcycling, and every day life our bodies get pretty beat up. We have been wanting a hot tub for years and finally made the investment in our Caldrea Spa. We should have done it sooner. We love our Spa and use it at least 3 times a week if not more especially in the winter. We did our research and the Caldrea spa had the best reviews out of all the ones we looked at. Highly recommended, very easy to use and maintain.
0 of 1 found this review helpful.
Response from Caldera SpasBy Janet, Customer Service, April 10, 2019
You made a great choice with the Palatino! Congratulations, and we're glad you are enjoying your Spa.
Review 36 for Palatino
Overall rating
1
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
1
/
5
Frustrated
fromNarragansett, Rhode Island
What is your age range?55-65
More expensive than I thought.
PostedMarch 4, 2018
When my wife and I bought the the Caldera Palatno we though we would be spending more on electricity to run the unit that fixing the problems.
Over the course of 3.5 years we have replaced 3 2-speed motors and the heater.
Currently we are not able to use the spa because of a possible problem with the pressure switch.
I would not recommend Caldera spas to anyone.
Over the course of 3.5 years we have replaced 3 2-speed motors and the heater.
Currently we are not able to use the spa because of a possible problem with the pressure switch.
I would not recommend Caldera spas to anyone.
0 of 1 found this review helpful.
By Customer Service Caldera Vanessa, March 9, 2018
Thank you for your review. I am sorry to hear that your spa is in need of service and that you and your wife are not able to use it. I would like to see how I can help. I will contact you to gain more information. Thank you again for your time and I look forward in working with you soon.
Review 37 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Buck
fromRedding, CA
What is your age range?55-65
Best spa experiance ever
PostedFebruary 19, 2018
In the last 28 years I have owned a spa. My Caldera Spa experience is by far the best I have ever had. The methodical lay out of the jets and the seating is just great! I cannot recommend any higher Caldera Spa. I am very, very happy. My local dealer, Robert, was incredible and very helpful in answering all of my questions and installing my spa.
Response from Caldera SpasBy Chelsea, Customer Service, March 7, 2018
I am so glad you are enjoying your new Caldera hot tub. With a variety of jets in various arrangements you can get that deep massage needed after a long day. Thank you for your review and photo!
Review 38 for Palatino
Overall rating
4
/
5
Jamie301
fromBertrand, MO
What is your age range?45-54
In love with Caldera
PostedNovember 6, 2017
We love our new hot tub. Seats extremely comfortable. Jets feel great after a hard days work!
By Customer Service Caldera Vanessa, November 20, 2017
Hello In love with Caldera!
Thank you for your review. I am glad to hear that you are enjoying your spa. Especially after a long hard day at work.
Happy Hot Tubbing!
Thank you for your review. I am glad to hear that you are enjoying your spa. Especially after a long hard day at work.
Happy Hot Tubbing!
Review 39 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Dolaina67
fromLong Island
What is your age range?45-54
The best purchase ever!!
PostedOctober 5, 2017
We love our spa! Every night it takes away the stresses from the day but it also helps my husband back feel more relief and I just had a total knee replacement and what a difference after spending 1/2 hour soaking! We definetly sleep better! We have had other spas but this is the easiest to take care of!! Love my Caldera spa!!
0 of 1 found this review helpful.
Review 40 for Palatino
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
HarryD
fromWilmington DE
What is your age range?Over 65
Great Palatino spa
PostedJuly 19, 2017
Got our spa yesterday and was in for the first time last night. We'd been spa owners before and our old one lasted for 14 years so I'm pretty knowledgeable.
We visited 3 different dealers and looked at multiple manufacturers before making the selection of a Caldera Palatino spa. The dealer (Don) at Clearwater spas was very helpful during our visit and spent a lot of time answering our questions. He made sure that we knew what to expect regarding the installation and everything went smoothly.
My wife likes the features and the placement of the jets - especially the foot massage jets.
We visited 3 different dealers and looked at multiple manufacturers before making the selection of a Caldera Palatino spa. The dealer (Don) at Clearwater spas was very helpful during our visit and spent a lot of time answering our questions. He made sure that we knew what to expect regarding the installation and everything went smoothly.
My wife likes the features and the placement of the jets - especially the foot massage jets.
1 of 2 found this review helpful.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
Thank you so much for your review! We are happy to hear that you and your wife are loving the features of your spa, especially the foot massage jets - they certainly are a popular feature! Since you are a very experienced hot tub owner, your great review means that much more to us. Enjoy the wellness in your Caldera spa.