Top-rated product
Product Reviews
cs001 Kauai
Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Overall rating:
4.5
/ 5
29 out of 30(97%)reviewers recommend this product.
Customer reviews for Kauai
Review 161 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Frank49
fromKalamazoo, MI
What is your age range?Over 65
Really enjoyed the spa during the Michigan winter months. Heavenly when snow is everywhere.
PostedJuly 6, 2016
Placed the spa in an outdoor covered patio, so no snow to clear off the cover, but the cold fresh air was an amazing counterpoint to the bubbling hot water jets and light show. Truly a unique and wonderful experience.
Review 162 for Kauai
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Roger
fromCoralville, Iowa
What is your age range?45-54
spa
PostedJuly 6, 2016
Love the spa! Use it nearly every day, Jeff knows his stuff in Coralville!
1 of 1 found this review helpful.
Review 163 for Kauai
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Bix
fromMaine
What is your age range?55-65
12 Years Old and Still Running Fabulous
PostedJuly 4, 2016
I live in Maine & purchased this Hot tub for my outside deck. Love, Love, Love, the size.. perfect for 2 for relaxing...adding a 3rd makes it comfortable for chatting... It has been through some very cold, snowy winters. I have only needed to replace the cover once, due to a branch piercing it and had a minor electrical circuit issue. Easy to maintain.
1 of 1 found this review helpful.
Review 164 for Kauai
Overall rating
3
/
5
Energy Efficiency
3
/
5
Value:
2
/
5
mediocre 1
fromBruce,SD
What is your age range?45-54
hot tub ok
PostedJuly 1, 2016
The hot tub is ok has a few glitches should have another head rest on the chairs. Frog system does not work all the time. It works for a while keeps bromine at the level. Then all of a sudden you have no bromine in water . Then you have to open frog system cover let it push water out of it then it works again for a few days. Not made to have inside it gets really hot at 106degrees and the temp setting is at 94 degrees
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2016
Thank you for your review and suggestions. I am sorry to hear that your spa is not operating properly. I would like to see how I can help. Please look for an email from me in your inbox. I look forward in working with you soon.
Review 165 for Kauai
Overall rating
3
/
5
Comfort
4
/
5
Quality:
3
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
E
fromsan Diego, California
What is your age range?45-54
more work than I ever thought!
PostedJune 30, 2016
there seems to be some kind of white crud in the hose lines that I can't get out of there, so I change the water about once a month and in about two weeks time it's getting gross. I seem to own every chemical for spas in the world, but I can't seem to keep it clean. I'm pretty much through being frustrated with it but I love this opportunity to review it because nobody else seems to care. Thank you, Erik Rusch
p.s. i've tried to work that frog system on that tub, I changed the mineral and the other thing when they're supposed to be changed out doesn't help me any with the gross water that I always end up with in tub.
perhaps, this is a cry for help, but I've tried all I can do and I've been totally stressed about it in the past. I will continue the fight though, maybe I can make this tub work as it should. If caldera and the folks that sell their spas were more receptive to the needs of new hot tub owners, instead of the sell sell sell mentality,perhaps we could work this out . I won't hold my breath waiting though Thank you, Erik Rusch
p.s. i've tried to work that frog system on that tub, I changed the mineral and the other thing when they're supposed to be changed out doesn't help me any with the gross water that I always end up with in tub.
perhaps, this is a cry for help, but I've tried all I can do and I've been totally stressed about it in the past. I will continue the fight though, maybe I can make this tub work as it should. If caldera and the folks that sell their spas were more receptive to the needs of new hot tub owners, instead of the sell sell sell mentality,perhaps we could work this out . I won't hold my breath waiting though Thank you, Erik Rusch
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, July 1, 2016
Erik- Thank you for taking the time to let us know about your spa issue. I would be glad to help in any way that I can. I will be reaching out to your via email. Working with you and your dealer I am sure we can find a resolution. I look forward in working with you soon.
Review 166 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Jeff455
fromSan Diego
What is your age range?55-65
Best Hot tub Yet
PostedJune 30, 2016
This is my third Hot tub and it is by far the best hot tub I have owned. The tree seats all offer different arrangement of jets so they massage all parts of the body. I use it every day. Still playing sports at 60 with the help of my spa.
1 of 1 found this review helpful.
Review 167 for Kauai
Overall rating
5
/
5
Karrie
fromChesapeake,Va
What is your age range?35-44
Best thing I did
PostedJune 29, 2016
This spa is perfect for my husband and myself. The jets are in all the right spots. Messages my calfs and feet as well as my back and shoulders. It's so nice to end my day with a dip in the spa before bed. I sleep like a baby now
It's so easy to maintain with the frog system. I just put the stickers on my calendar to remind myself to change the cartridges. Don't get much easier than that!
It's so easy to maintain with the frog system. I just put the stickers on my calendar to remind myself to change the cartridges. Don't get much easier than that!
Review 168 for Kauai
Overall rating
5
/
5
Quality:
2
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Kathy
fromCalifornia
What is your age range?Over 65
Happiness turned to disappointment
PostedJune 29, 2016
I loved our Kauai at first. So comfortable and seemed so perfect for the two of us. Three months down the road, I'm so over trying to get the water to stay clear. I heard a rumor that some of the spas on the market today have changed the source of their plumbing and that the new plumbing has a problem that causes white flakes in the water. The water turns a milky white when the jets are on and it gets a bit too foamy. I was told to purge the system with a product called Ahh-Some. I did that 3 times the first time, rinsed it twice then shocked the fresh water with spa grade hydrogen peroxide. This process took 10 hours of my day. The water stayed nice for about 9 days, though the milkiness of the water with jets on returned at about 5 days. On the 9th day, it all began to go downhill. White gunky stuff began to grow rapidly inside the plumbing and would shoot out when the jets were turned on. I have just purged it for the 4th time with Ahh-some. Ran the jets for 40 minutes, then let the tub sit for 8 hours and ran the jets for another 30 minutes before draining and cleaning. I will fill and rinse the tub twice before doing a final fill with filtered water. I thought spas were supposed to bring relaxation and peace to one's life. Mine has been a source of frustration. If this attempt fails, I think I'll have to ask for my money back. :-( I waited so long for this tub! I have attached a photo of what is coming out of the plumbing.
4 of 4 found this review helpful.
By Customer Service Caldera Vanessa, July 5, 2016
Thank you for taking the time to let us know about your spa. I am sorry to hear that your spa experience has turned to one of disappointment. I would like to see how I can help. Please look for an email from me. I look forward in working with you.
Review 169 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Andie2016
fromEugene, OR
What is your age range?45-54
Kauia
PostedJune 29, 2016
I love the variety of jet placements. Great investment for therapy and pure enjoyment.
Review 170 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Ricky27
fromOceanside, Ca.
What is your age range?55-65
My piece of paradise
PostedJune 29, 2016
Have purchased to "Kauai". Part of the paradise series. Smaller - designed for a married couple living on a smaller lot, a few blocks off the Pacific. Maintenance had been easy. Have enjoyed for over one year without incident. Electrical is designed to separate heating and the operating of the Jets. No significant increase in electricity. Overall, I'm very please with my spa!
Review 171 for Kauai
Overall rating
5
/
5
Carol
fromShippenville
What is your age range?45-54
Great spa
PostedJune 29, 2016
Easy maintenance. Much better than going to physical therapy! Helps with the shoulder problem.
Review 172 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Coastalbrat
fromSanta Rosa, CA
What is your age range?45-54
Love our spa
PostedJune 29, 2016
We decided on the smaller spa as its just the 2 of us, it's the perfect size.
Very happy with our purchase.
Very happy with our purchase.
Review 173 for Kauai
Overall rating
3
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
spajunkie
fromportland, OR
Kauai
PostedJune 29, 2016
Love the size. Had an issue with the drain. It didn't work at first and the dealership had to order a part to repair it. I'm trying to figure out the chemical balance. Love the size again. It's perfect for one or two people.
By Customer Service Caldera Vanessa, July 1, 2016
Thank you for your spa review. Water care can take some getting use to. We would love to help, Customer Service can be reacted at 800-669-1881 ext 8432.
The Kauai is a great size spa glad to know you love it.
The Kauai is a great size spa glad to know you love it.
Review 174 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
shauny
fromoceanside
What is your age range?45-54
Great spa for the money
PostedJune 29, 2016
Great spa, good quality easy to use the salesperson was very knowledgeable and make the purchase very simple
Review 175 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Stoney Creek Girl
fromPasadena, MD
What is your age range?55-65
Perfect for me
PostedJune 29, 2016
My Kauai was the perfect choice for me and it fit perfectly in a space on one of my decks, facing the river. Many relaxing and beautiful soaks take place at my house!
It's easy to maintain and the jets help with life's aches and pains.
I am a very satisfied customer.
Review 176 for Kauai
Overall rating
1
/
5
Comfort
1
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
1
/
5
Value:
1
/
5
TSQ
fromSouth Carolina
What is your age range?45-54
We got a lemon and no one will help
PostedJune 27, 2016
We purchased our Kauai hot tub (KAA3T1107) in October 2015 and had problems with it almost immediately. No matter what we tried, the water never looked right. We've had to drain/refill it 5-6 times already and are on our third filter. We're incredibly frustrated that this "worry-free" spa has been a total bust and are sorry we bought it!
Since no one would help us, we hired a professional spa maintenance company to try and fix this lemon. Despite a thorough cleaning, all new cartridges and a new filter, we're still getting milky looking water, a strong chemical smell, and what can only be described as booger-like slime floating in the water.
We haven't been able to use our hot tub when we want to as no one in their right mind would get into that milky slime-bucket. The spa guy has tried his best but hasn't been able to fix it. The one down the street looks fine, so it's not our water.
We resent having to spend so much money on a brand new spa! If it's this bad new, what's it going to be like in a few years?
It's turning into a useless money-pit instead of the relaxing spa we wanted. We wouldn't recommend it to anyone!
2 of 2 found this review helpful.
Review 177 for Kauai
Overall rating
1
/
5
PO
fromSouth Carolina
What is your age range?Over 65
A Lemon at Best
PostedMay 21, 2016
I bought a KAUAI Serial KAA1S1060 in December 2013. My wife and I have had nothing but trouble with it from the start. The first ozoneator Caldera sent to us was the wrong one for our spa. It failed after four months and it took us three months to recover from that failure. They sent a second unit and it failed after one year. I am presently attempting to put the unit back into service and after the first refill the main pump has now failed. I would not recommend a Caldera spa to anyone.
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, May 26, 2016
I am sorry to hear that you have had issues with the Ozonator. I would like to see what I can do to help. Please look for an email from me. I look forward in working with you soon.
Review 178 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Pat C
fromCincinnati, OH
What is your age range?Over 65
Outstanding reliability!!
PostedMay 6, 2016
Bought my Kauai June 2004 and the only service required was heater pump replacement in 2013. Now that is reliability with a capital R! It is extremely comfortable and easy to winterize & maintain. My Caldera Kauai is absolutely one of the best purchases I've ever made! When it's time to trade in
be assured Caldera will be the only product line I look at!
Pat C, Cincinnati, OH
be assured Caldera will be the only product line I look at!
Pat C, Cincinnati, OH
By Customer Service Caldera Vanessa, June 10, 2016
Hi Pat! Thank you for your review. I'm thrilled that you are happy with your Caldera Kauai. As you know it is a great spa. I'm sure you will be enjoying your spa for many years to come.
Review 179 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Juice Plus+ Gal
fromHumboldt Co. California
What is your age range?Over 65
Perfect for 2 people!
PostedApril 13, 2016
Though 3 persons can fit this spa just fine, it is luxurious for two! All three seats are quite different but all all comfortable. I love moving from seat to seat to experience all the massage jets! Relaxation at its finest!
By Customer Service Caldera Vanessa, April 26, 2016
Absolutely agree! The Kauai spa is a fabulous compact spa. Jet placement and configuration is important to your spa experience. I am happy to hear that you are enjoying your spa.
Thank you for your review.
Thank you for your review.
Review 180 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Debbie60
fromArenzville, Il
What is your age range?55-65
Still think it was the best decision we've ever made.
PostedApril 5, 2016
Great decision. My husband has had back surgery and he and I often do more than we should and after a sit in the hot tub we find the relief we are looking for. There are two seats and a lounge seat all of which have jets that will massage different areas of the body including wrist jets in one of the seats armrest which really relieve carpul tunnel, which I suffer with. It's amazing!! The Kauai model was small enough we could put it inside the house in the basement. We are older and didn't think we would use it as much if we put it outside. For us that was a good idea. It is very economical to operate. I would suggest this model for anyone who was looking for a beautiful hot tub with all the features but a smaller model, Absolutely love it!! We have had ours Kauai now for a couple of years and have absolutely no problems. If you are looking for a fantastic hot tub in a smaller package this is the hot tub for you.
By Customer Service Caldera Vanessa, April 19, 2016
Thank you for your review and recommendation. Jet location and seating configuration makes your spa experience that much more enjoyable.
Setting up your Kauai spa indoors sounds like a perfect option. Not having to consider the weather makes it easy to soak at your leisure. Enjoy!
Setting up your Kauai spa indoors sounds like a perfect option. Not having to consider the weather makes it easy to soak at your leisure. Enjoy!