Top-rated product
Product Reviews
cs001 Kauai
Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Overall rating:
4.5
/ 5
26 out of 27(96%)reviewers recommend this product.
Customer reviews for Kauai
Review 161 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Jeff455
fromSan Diego
What is your age range?55-65
Best Hot tub Yet
PostedJune 30, 2016
This is my third Hot tub and it is by far the best hot tub I have owned. The tree seats all offer different arrangement of jets so they massage all parts of the body. I use it every day. Still playing sports at 60 with the help of my spa.
1 of 1 found this review helpful.
Review 162 for Kauai
Overall rating
5
/
5
Karrie
fromChesapeake,Va
What is your age range?35-44
Best thing I did
PostedJune 29, 2016
This spa is perfect for my husband and myself. The jets are in all the right spots. Messages my calfs and feet as well as my back and shoulders. It's so nice to end my day with a dip in the spa before bed. I sleep like a baby now
It's so easy to maintain with the frog system. I just put the stickers on my calendar to remind myself to change the cartridges. Don't get much easier than that!
It's so easy to maintain with the frog system. I just put the stickers on my calendar to remind myself to change the cartridges. Don't get much easier than that!
Review 163 for Kauai
Overall rating
5
/
5
Quality:
2
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Kathy
fromCalifornia
What is your age range?Over 65
Happiness turned to disappointment
PostedJune 29, 2016
I loved our Kauai at first. So comfortable and seemed so perfect for the two of us. Three months down the road, I'm so over trying to get the water to stay clear. I heard a rumor that some of the spas on the market today have changed the source of their plumbing and that the new plumbing has a problem that causes white flakes in the water. The water turns a milky white when the jets are on and it gets a bit too foamy. I was told to purge the system with a product called Ahh-Some. I did that 3 times the first time, rinsed it twice then shocked the fresh water with spa grade hydrogen peroxide. This process took 10 hours of my day. The water stayed nice for about 9 days, though the milkiness of the water with jets on returned at about 5 days. On the 9th day, it all began to go downhill. White gunky stuff began to grow rapidly inside the plumbing and would shoot out when the jets were turned on. I have just purged it for the 4th time with Ahh-some. Ran the jets for 40 minutes, then let the tub sit for 8 hours and ran the jets for another 30 minutes before draining and cleaning. I will fill and rinse the tub twice before doing a final fill with filtered water. I thought spas were supposed to bring relaxation and peace to one's life. Mine has been a source of frustration. If this attempt fails, I think I'll have to ask for my money back. :-( I waited so long for this tub! I have attached a photo of what is coming out of the plumbing.
4 of 4 found this review helpful.
By Customer Service Caldera Vanessa, July 5, 2016
Thank you for taking the time to let us know about your spa. I am sorry to hear that your spa experience has turned to one of disappointment. I would like to see how I can help. Please look for an email from me. I look forward in working with you.
Review 164 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Andie2016
fromEugene, OR
What is your age range?45-54
Kauia
PostedJune 29, 2016
I love the variety of jet placements. Great investment for therapy and pure enjoyment.
Review 165 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Ricky27
fromOceanside, Ca.
What is your age range?55-65
My piece of paradise
PostedJune 29, 2016
Have purchased to "Kauai". Part of the paradise series. Smaller - designed for a married couple living on a smaller lot, a few blocks off the Pacific. Maintenance had been easy. Have enjoyed for over one year without incident. Electrical is designed to separate heating and the operating of the Jets. No significant increase in electricity. Overall, I'm very please with my spa!
Review 166 for Kauai
Overall rating
5
/
5
Carol
fromShippenville
What is your age range?45-54
Great spa
PostedJune 29, 2016
Easy maintenance. Much better than going to physical therapy! Helps with the shoulder problem.
Review 167 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Coastalbrat
fromSanta Rosa, CA
What is your age range?45-54
Love our spa
PostedJune 29, 2016
We decided on the smaller spa as its just the 2 of us, it's the perfect size.
Very happy with our purchase.
Very happy with our purchase.
Review 168 for Kauai
Overall rating
3
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
spajunkie
fromportland, OR
Kauai
PostedJune 29, 2016
Love the size. Had an issue with the drain. It didn't work at first and the dealership had to order a part to repair it. I'm trying to figure out the chemical balance. Love the size again. It's perfect for one or two people.
By Customer Service Caldera Vanessa, July 1, 2016
Thank you for your spa review. Water care can take some getting use to. We would love to help, Customer Service can be reacted at 800-669-1881 ext 8432.
The Kauai is a great size spa glad to know you love it.
The Kauai is a great size spa glad to know you love it.
Review 169 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
shauny
fromoceanside
What is your age range?45-54
Great spa for the money
PostedJune 29, 2016
Great spa, good quality easy to use the salesperson was very knowledgeable and make the purchase very simple
Review 170 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Stoney Creek Girl
fromPasadena, MD
What is your age range?55-65
Perfect for me
PostedJune 29, 2016
My Kauai was the perfect choice for me and it fit perfectly in a space on one of my decks, facing the river. Many relaxing and beautiful soaks take place at my house!
It's easy to maintain and the jets help with life's aches and pains.
I am a very satisfied customer.
Review 171 for Kauai
Overall rating
1
/
5
Comfort
1
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
1
/
5
Value:
1
/
5
TSQ
fromSouth Carolina
What is your age range?45-54
We got a lemon and no one will help
PostedJune 27, 2016
We purchased our Kauai hot tub (KAA3T1107) in October 2015 and had problems with it almost immediately. No matter what we tried, the water never looked right. We've had to drain/refill it 5-6 times already and are on our third filter. We're incredibly frustrated that this "worry-free" spa has been a total bust and are sorry we bought it!
Since no one would help us, we hired a professional spa maintenance company to try and fix this lemon. Despite a thorough cleaning, all new cartridges and a new filter, we're still getting milky looking water, a strong chemical smell, and what can only be described as booger-like slime floating in the water.
We haven't been able to use our hot tub when we want to as no one in their right mind would get into that milky slime-bucket. The spa guy has tried his best but hasn't been able to fix it. The one down the street looks fine, so it's not our water.
We resent having to spend so much money on a brand new spa! If it's this bad new, what's it going to be like in a few years?
It's turning into a useless money-pit instead of the relaxing spa we wanted. We wouldn't recommend it to anyone!
2 of 2 found this review helpful.
Review 172 for Kauai
Overall rating
1
/
5
PO
fromSouth Carolina
What is your age range?Over 65
A Lemon at Best
PostedMay 21, 2016
I bought a KAUAI Serial KAA1S1060 in December 2013. My wife and I have had nothing but trouble with it from the start. The first ozoneator Caldera sent to us was the wrong one for our spa. It failed after four months and it took us three months to recover from that failure. They sent a second unit and it failed after one year. I am presently attempting to put the unit back into service and after the first refill the main pump has now failed. I would not recommend a Caldera spa to anyone.
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, May 26, 2016
I am sorry to hear that you have had issues with the Ozonator. I would like to see what I can do to help. Please look for an email from me. I look forward in working with you soon.
Review 173 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Pat C
fromCincinnati, OH
What is your age range?Over 65
Outstanding reliability!!
PostedMay 6, 2016
Bought my Kauai June 2004 and the only service required was heater pump replacement in 2013. Now that is reliability with a capital R! It is extremely comfortable and easy to winterize & maintain. My Caldera Kauai is absolutely one of the best purchases I've ever made! When it's time to trade in
be assured Caldera will be the only product line I look at!
Pat C, Cincinnati, OH
be assured Caldera will be the only product line I look at!
Pat C, Cincinnati, OH
By Customer Service Caldera Vanessa, June 10, 2016
Hi Pat! Thank you for your review. I'm thrilled that you are happy with your Caldera Kauai. As you know it is a great spa. I'm sure you will be enjoying your spa for many years to come.
Review 174 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Juice Plus+ Gal
fromHumboldt Co. California
What is your age range?Over 65
Perfect for 2 people!
PostedApril 13, 2016
Though 3 persons can fit this spa just fine, it is luxurious for two! All three seats are quite different but all all comfortable. I love moving from seat to seat to experience all the massage jets! Relaxation at its finest!
By Customer Service Caldera Vanessa, April 26, 2016
Absolutely agree! The Kauai spa is a fabulous compact spa. Jet placement and configuration is important to your spa experience. I am happy to hear that you are enjoying your spa.
Thank you for your review.
Thank you for your review.
Review 175 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Debbie60
fromArenzville, Il
What is your age range?55-65
Still think it was the best decision we've ever made.
PostedApril 5, 2016
Great decision. My husband has had back surgery and he and I often do more than we should and after a sit in the hot tub we find the relief we are looking for. There are two seats and a lounge seat all of which have jets that will massage different areas of the body including wrist jets in one of the seats armrest which really relieve carpul tunnel, which I suffer with. It's amazing!! The Kauai model was small enough we could put it inside the house in the basement. We are older and didn't think we would use it as much if we put it outside. For us that was a good idea. It is very economical to operate. I would suggest this model for anyone who was looking for a beautiful hot tub with all the features but a smaller model, Absolutely love it!! We have had ours Kauai now for a couple of years and have absolutely no problems. If you are looking for a fantastic hot tub in a smaller package this is the hot tub for you.
By Customer Service Caldera Vanessa, April 19, 2016
Thank you for your review and recommendation. Jet location and seating configuration makes your spa experience that much more enjoyable.
Setting up your Kauai spa indoors sounds like a perfect option. Not having to consider the weather makes it easy to soak at your leisure. Enjoy!
Setting up your Kauai spa indoors sounds like a perfect option. Not having to consider the weather makes it easy to soak at your leisure. Enjoy!
Review 176 for Kauai
Overall rating
2
/
5
Comfort
3
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Disappointed owner
fromNorth Carolina
What is your age range?55-65
Worse spa ever
PostedMarch 31, 2016
Bought this spa 2 years ago, after owning a Baja spa for over 10 years (trouble-free). Have spent more time "maintaining & fixing" this spa than actually USING the spa. This spa was installed, but the water would not regulate...no bromine distribution. Water discolored. "Battled" with the retailer for months, continually throwing chemicals into the spa to no avail. Finally, after begging and pleading, they sent a repair person out, who could not figure out why the spa was so discolored. THEN, Caldera informs retailer, that this spa needs a "distributer" put in the pump area (who knew? & why wasn't installed originally??). So, in essence, bought the spa & couldn't even use if the first 4 months of ownership! Tried to get retailer or Caldera to take the spa back, but no go. This resolves issues for a while, but then the circulator pump goes out. Fixed, refill spa (which each time requires removing panel door & "burping" the pump afterwards-major hassle as it requires undoing 8 screws). Following this, major "gunk" around spa. Get someone out again, now have to change filter, drain and refill. If you want a tub that is labor-intensive, this is the spa for you. I personally plan to sell it and if you are considering buying a Caldera, DON'T.
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, April 7, 2016
Thank you for your review.
I am sorry to hear that you are disappointed in your spa. I would like to see what I can do to help. I believe that their is a resolution that will allow you to truly enjoy your spa.
I look forward in working with you soon. Please look for an email from me in your inbox.
I am sorry to hear that you are disappointed in your spa. I would like to see what I can do to help. I believe that their is a resolution that will allow you to truly enjoy your spa.
I look forward in working with you soon. Please look for an email from me in your inbox.
Review 177 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Deb
fromArenzville, Illinois
What is your age range?55-65
Gender:Female
Awesome hot tub!!!
PostedJuly 30, 2015
The Kauai is a smaller version of Caldera, but don't let size fool you. It has so many jets that you will not realize you are in a smaller version. It is very easy to maintain and we could not have been happier with our choice. We put ours in the basement so that is why we went with the smaller Kauai. Have not regretted our decision.
1 of 1 found this review helpful.
Response from Caldera SpasBy Marianne, Customer Service, August 3, 2015
Hello, The Kauai is a GREAT spa and yes, you are right it has some great features! What a nice addition to your basement! Enjoy!
Review 178 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Stevo Spa
fromTierrasanta San Diego
What is your age range?55-65
Gender:Male
New spa
PostedJuly 27, 2015
The Kauai spa fit beautifully into the spot in my backyard replacing my old spa which had gone "end of life.' we like the look, it cycles on once a day which is very efficient and the cover and spa colors are attractive.
It is however a little small which can feel uncomfortable for 2 or more people, I knew that when I selected it but I didn't think the "shallow" effect of the shorter spa would be noticeable.
My daughter and her fiancé visited , used the spa a couple of times also and they loved it. The jets are strong and very relaxing when you can stretch out in it.
I am just know checking the water again and have yet to flush/change the water so far I am very pleased with my Kauai spa overall.
Review 179 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Subie81
fromCharlotte, NC
What is your age range?25-34
Gender:Male
We love our spa!
PostedJuly 21, 2015
We are so happy we purchased the Kauai spa. We use it often in the fall and winter, only weekends in the summer (it's hot outside). So relaxing and comfortable.
Response from Caldera SpasBy Vanessa, Customer Service, August 4, 2015
Hello We love our Spa! Thank you for sharing the picture of your backyard paradise. Glad to know you are finding your Kauai, Caldera Spa, relaxing and Comfortable.
Happy Hot Tubbing
Happy Hot Tubbing
Review 180 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Mc
fromHuntersville nc
What is your age range?45-54
Gender:Female
Great spa
PostedJuly 20, 2015
I use the spa every day. I highly recommend it. It really helps a person feel better.
Response from Caldera SpasBy Marianne, Customer service, July 22, 2015
Hello, Thank you for taking the time to let us know how the spa helps you feel better!! What more could you ask for!