Top-rated product
Product Reviews
cs001 Kauai
Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Overall rating:
4.5
/ 5
24 out of 25(96%)reviewers recommend this product.
Customer reviews for Kauai
Review 61 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
K.Allen
fromWarren, Maine
What is your age range?45-54
We LOVE our Kauai Hot Tub!!!!
PostedOctober 5, 2021
My husband and I bought this Hot Tub (Salt Water) and it has been the best decision ever! We use it almost every single day. (Never slept so good in my life after relaxing in this every night!).
This hot tub is the perfect size, awesome jets, and the lights are fantastic! We are SO happy with this purchase. If you're looking for a fantastic hot tub..This is the way to go!!
This hot tub is the perfect size, awesome jets, and the lights are fantastic! We are SO happy with this purchase. If you're looking for a fantastic hot tub..This is the way to go!!
1 of 2 found this review helpful.
Response from Caldera SpasBy Melissa, Customer Care, November 15, 2021
Thank you so much for the review! We are so happy to hear you and your husband sleep better after relaxing in your spa. We wish you many more years of happy hot tubbing!
Review 62 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Lorraine1
fromShelbyville, IL
What is your age range?Over 65
Love my spa!
PostedSeptember 1, 2021
From the minute I contacted Backyard Leisure to the minute I stepped into my spa it has been no less than spectacular! We have been contemplating one for several years and just decided to go for it. Best decision we ever made to go with this hot tub.
0 of 1 found this review helpful.
Review 63 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Kauai
fromWestern PA
What is your age range?55-65
Kauai is delivering for us
PostedAugust 4, 2021
We have the salt water system with our spa and the maintenance seems very easy. We like the control of the jets, aeration, and lights. Well designed seats and lounge. Just right for the two of us.
The sales and installation was done well.
Weekly testing is done well.
1 of 1 found this review helpful.
Review 64 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Allan
fromPortage, MI
What is your age range?Over 65
My treat
PostedJune 24, 2021
There’s nothing better than lounging in my Kauai on a cold winter night gazing at the stars. Then to bed, warm and relaxed.
1 of 1 found this review helpful.
Review 65 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Pizza queen
fromCottonwood Ca
What is your age range?55-65
Love my tub!!
PostedMay 25, 2021
I bought the Kauai in November. I use it 6-7 nights a week! I work a lot of hours and am on my feet a lot. This hot tub relaxes me every night. The jets on my back, calves and feet in the lounge chair are amazing! I can site in the other positions for either upper or lower back jets. Best purchase I’ve ever made. Helps me sleep so much better!! Thanks!!
1 of 1 found this review helpful.
Response from Caldera SpasBy Customer Care, May 27, 2021
Thanks so much for your review! We are so happy to hear that your hot tub provides you with some relief. Enjoy the wellness!
Review 66 for Kauai
Overall rating
5
/
5
Janie
fromFayette Maine
What is your age range?55-65
Excellent product
PostedMay 25, 2021
We had a long wait due to Covid but it happened and we just love our spa!
1 of 1 found this review helpful.
Review 67 for Kauai
Overall rating
3
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
MusicMan
fromSouth Carolina
What is your age range?55-65
Disappointed
PostedMay 24, 2021
We had high hopes for our hot tub but have been disappointed. We paid extra to get a salt tub because we felt it was safer than the traditional tubs, but our skin still smells of chlorine hours after using the hot tub. I even had a doctor ask me if I had just gotten out of the pool. We’ve had the water checked at Hot Springs Pool where we purchased it, and they said the levels are good. We’ve had to purchase two $150 salt plugs already even though each one is supposed to last much longer than ours have lasted. The tub itself seems well-made and is very comfortable. We like the changing colored lights around the inside, and the seating is perfect for what we need. It’s just the chlorine smell and expense that we’ve been so disappointed in.
Review 68 for Kauai
Overall rating
5
/
5
Gondo’s Melting Pot
fromVirginia Beach,VA
What is your age range?45-54
I live my hot tub!
PostedMay 23, 2021
We get in it every night! I love the heat and bubbles and hanging out with my husband.
Review 69 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Slick driver 69
fromReno, NV
cover lifter
PostedMay 23, 2021
This is my second Kauai hot tub.
My first one lasted about 15 years and the main control panel failed and there was no replacement unit available. I purchased the Kauai because I was very satisfied with the service and comfort of the unit. I am very disappointed with the lift cover with the new unit. It is much more difficult to open and close the cover. After I purchased unit and it was stalled I talked with the salesman. I was advised this design was required by California. I believe this is a very unsatisfactory design and would not have purchased the unit if the floor model has the cover on the unit to demonstrate the lifter.
My first one lasted about 15 years and the main control panel failed and there was no replacement unit available. I purchased the Kauai because I was very satisfied with the service and comfort of the unit. I am very disappointed with the lift cover with the new unit. It is much more difficult to open and close the cover. After I purchased unit and it was stalled I talked with the salesman. I was advised this design was required by California. I believe this is a very unsatisfactory design and would not have purchased the unit if the floor model has the cover on the unit to demonstrate the lifter.
Review 70 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
GSD
fromCortez, CO
What is your age range?55-65
Love this spa!!
PostedMay 20, 2021
This is my first spa and was amazed how easy it is to maintain and how energy efficient it is. Totally recommend!!!
1 of 1 found this review helpful.
Review 71 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
NCTub user
fromHolly Springs, North Carolina
What is your age range?45-54
First time owners
PostedMay 18, 2021
I was a little worried about the water care and electrical costs (having never owned a hot tub before). Fact is, I don't even see much of an increase at all in our electrical. And we got the salt water kit for the tub, and water care couldn't be easier. The salt cartridge generates its own chlorine, and I've only had to add some when we've been in the tub for some time. It couldn't be easier!
We've enjoyed many nights just sitting out on the back porch in the tub and not have to worry about a lot of maintenance. Plenty of jets for the both of us!
We've enjoyed many nights just sitting out on the back porch in the tub and not have to worry about a lot of maintenance. Plenty of jets for the both of us!
2 of 3 found this review helpful.
Review 72 for Kauai
Overall rating
5
/
5
gdngrl
fromWellington, Nevada
What is your age range?Over 65
I love this product
PostedMay 11, 2021
This is a perfect Hot Tub for me. It is the perfect size for one and adequate adequate for two. The jets are placed in perfect places.
1 of 2 found this review helpful.
Review 73 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
rob
fromfrench creek, ny
What is your age range?Over 65
very happy
PostedMay 8, 2021
entry level tub. salt system makes it very easy to maintain water quality. Will be upgrading within 1 or 2 years.
Response from Caldera SpasBy Customer Care, May 14, 2021
So happy to hear you love your spa! What a great photo, thank you so much for sharing.
Review 74 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Mark
fromPennsylvania
What is your age range?55-65
Caldera Kauai
PostedMay 7, 2021
We’ve had hot tubs our whole married lives. We are in our retirement years and wanted to downsize to a smaller tub. The Kauai was the perfect fit. We don’t entertain as much. It’s small yet big enough for the two of us. Very low maintenance. One filter to clean unlike the 5 from the previous tubs. Highly recommend Caldera hot tubs.
2 of 2 found this review helpful.
Response from Caldera SpasBy Customer Care, May 14, 2021
Thank you for your review! We wish you many years of happiness to come in your Kauai spa.
Review 75 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Fran450
fromArizona
What is your age range?55-65
Love my tub
PostedMay 6, 2021
This is our second tub but not in the way you think. Our first one leaked. They had to bring us a new one. It took some time but that was because of the pandemic. This new tub or the one that doesn’t leak is just as described. Very easy to take care of, super comfortable, and a joy to own.
1 of 1 found this review helpful.
Review 76 for Kauai
Overall rating
5
/
5
gdngrl
fromNevada
What is your age range?Over 65
I love this product
PostedMay 6, 2021
I have some back issues and wanted the perfect no nonsense hot tub to help reduce my discomfort. I explained what I needed and they directed me to this small but perfect tub. It has all the best jets in the perfect places but was affordable for me. They have answered all my questions and sent someone out in a timely manner when I had issues.. The issues by
Response from Caldera SpasBy Customer Care, May 6, 2021
We are so happy to hear you love your spa so much. Thank you for your review!
Review 77 for Kauai
Overall rating
3
/
5
Robin
fromDurham, NC
What is your age range?55-65
Kauai Spa
PostedMay 6, 2021
We like our spa - however we don't love it. It is attractive, comfortable and easy to care for and I like the low height of it so that we do not have to have steps to get into it. However, the jets are not powerful enough and in an effort to get more strength going to any 1 seat we found that it does not appear that you can only run 1 set of jets at a time.
By Customer Service Caldera Melissa, May 13, 2021
Thank you for reaching out and taking the time to share your feedback! We are happy to hear that you are finding the spa comfortable and easy to take care of. We want our customers to relax in their spas with their families and be able to leave the worries of the day behind. I would like to hear more about what is going on with your jets, please look for an email from me.
Review 78 for Kauai
Overall rating
5
/
5
Jay71
fromPennsburg, PA
What is your age range?Over 65
Best retirement gift to myself
PostedMay 3, 2021
Because I am constantly dealing with lower back pain from to much golf, fishing and honey dew lists. This tub is so relaxing after a hard day of retired life. Because of the small footprint the Kauai tub is perfect for the area by the pool. We didn't want a large tub because it is just my wife and I. I was looking more towards therapeutic not a party tub. The cost to run is very efficient. Because of the salt water system, maintaining is easy to achieve a safe and clean tub. The chemicals needed to maintain also will not break the bank, The cost was within our spending limits and was well worth it. This Kauai Tub met all my expectations. I love it!!!!
Response from Caldera SpasBy Customer Care, May 6, 2021
Thank you so much for sharing your photos! We are so happy to hear that your spa provides you with some relief. Enjoy the wellness!
Review 79 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
NJ Nana
fromNJ
What is your age range?Over 65
Perfect Evening of Relaxation
PostedApril 28, 2021
My husband and I love our salt-water Kauai hot tub! We use it 4 to 5 nights on average. We are both in our 70’s and find it easy to keep the water crystal clear even though we initially were concerned about it’s care. We say it was such a good decision and the best thing to cone from the Corona virus pandemic...if you’re home all the time, you might as well make it a mini vacation! It is so relaxing and great at relieving stress. Just be sure you buy yourselves unbreakable wine goblets!
1 of 1 found this review helpful.
Review 80 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Cyclist
fromPittsburgh
What is your age range?Over 65
So much better than my last hot tub
PostedApril 24, 2021
Overall very pleased with my caldera hot tub. I've owned the tub about a year and still use the tub usually a few times each week. Once things are setup; the tub almost needs no weekly maintenance. The quality of the water with the chloride generating system is a huge improvement over my last tub. Yes, the cartridge is expensive (need to change about every 3-4 months) but for me the cost is worth it given the feel of the water and the ease of ongoing maintenance.
1 of 1 found this review helpful.