Top-rated product
Product Reviews
cs001 Kauai
Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Overall rating:
4.5
/ 5
26 out of 27(96%)reviewers recommend this product.
Customer reviews for Kauai
Review 41 for Kauai
Overall rating
1
/
5
Comfort
3
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
4
/
5
Value:
1
/
5
Unhappy
fromMesa, AZ
What is your age range?55-65
Mistake
PostedJune 28, 2022
I deeply regret my purchase. I feel I really overpaid for what I eventually got, and it's been very difficult to maintain, proving to be extremely temperamental in its performance. It's also unexpectedly expensive to maintain compared to a traditional chlorine type hot tub. If I could return it I would. Deeply regret my decision.
By Customer Service Caldera Kylie, June 28, 2022
We're so sorry to hear that you regret your purchase. We always strive to ensure that our owners have a wonderful experience. I can understand how frustrating it can be when things don't go as planned and sometimes water care can be tricky getting started. We'd like to work with you to see if we can help you get to a point with your water care that it's not something you have difficulty with any longer. Be sure to keep an eye out for an email from us.
We hope to have you enjoying your hot water and happy hot tubbing soon, instead of regretting your decision.
Kylie - Customer Care
We hope to have you enjoying your hot water and happy hot tubbing soon, instead of regretting your decision.
Kylie - Customer Care
Review 42 for Kauai
Overall rating
5
/
5
Ali
fromCypress, TX
What is your age range?55-65
Love my spa!
PostedJune 17, 2022
I love my spa! I use it most days. It’s my little escape, me time.
Review 43 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
PITA49
fromMICANOPY, FLORIDA
What is your age range?Over 65
Enjoying our new Kaiui.
PostedJune 16, 2022
Our new Kaiui is perfect for two people; we use it daily. Well designed for comfort and therapeutics; the jets provide all the options we need. Coming from a previous chlorine/bromine system, the Fresh Water Salt System is a huge step up; it feels much better and has been easy to keep it in balance. The controls are intuitive and simple to operate. Happy so far.
The frame is wood (the construction quality of which was a little disappointing). I have some concern about the bottom of the frame (touching the ground) rotting at some point.
The frame is wood (the construction quality of which was a little disappointing). I have some concern about the bottom of the frame (touching the ground) rotting at some point.
Review 44 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
JRosa
fromColumbia
What is your age range?45-54
Great tub in small form factor
PostedJune 16, 2022
Our patio limited us to a small size and this tub is perfect. We had larger tub before but my wife and I were only ones too use it so a 3 person is perfect for us. Each seat has deferent jets so it does a great job massaging every muscle. Easy to take care of too.
Review 45 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Yellowstone27
fromFlorida
What is your age range?55-65
Great hot tub
PostedJune 16, 2022
We had a Caldera Geneva at our old house and were looking to downsize when we moved. This fits great on the porch, has many of the great features of the Geneva, just in a smaller package. Salt system works great and is much easier to care for than the old chemicals. We use it every night, even in summer.
0 of 1 found this review helpful.
Review 46 for Kauai
Overall rating
5
/
5
Motor City Mike
fromThe Villages, FL
What is your age range?55-65
Better than I hoped for
PostedJune 16, 2022
We bought our spa in Sep of 2021. My wife and I are 64 and we try our best to live an active life. That comes with lots or aches and pain. My condition is complicated with arthritis in my legs, hips, back and shoulders. At times the pain restricts us from doing different activities that we love to do. A relative told us about their experience with their Caldera spa and how it helped them with their pain so we decided to buy our Kauai three person spa.
It fit perfectly on our screened in lanai and has worked well since installed. We have found that between the 30+ therapeutic jets and three spa positions, that we can address all our painful joints and muscles. Our quality of life has improved dramatically. We love our spa! We literally use it daily when we can. With the salt system, the ongoing water monitoring has been extremely easy to maintain. If you are considering buying a spa, I strongly encourage you to select a Caldera spa.
Response from Caldera SpasBy Customer Care, July 5, 2022
We're so happy hot water therapy is helping improve both you and your wife's quality of life. :) We wish you many more ache free years of happy hot tubbing.
Review 47 for Kauai
Overall rating
5
/
5
JennyB
fromRockingham NC
What is your age range?45-54
Kauai
PostedJune 16, 2022
Love the spa. Easy to clean. No problems. Super comfy.
Review 48 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Lefty
fromLawrenceville, IL
What is your age range?Over 65
Our new hot tub
PostedJune 15, 2022
We traded an old hot tub in for our new Kauai absolutely the best decision we have made. We spend time in ours it rejuvenates us and helps with aches and pain. Thanks Backyard Leisure
Review 49 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
3
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Jim
fromKaty
Air Lock Problem
PostedJune 12, 2022
I have drained my hot tub twice in the six months I have owned it. Each time the jets did not work after the hot tub was filled due to an air lock. The dealer says this happens "sometimes." The solution is to remove the side panel and disconnect the piping to "burp" the line. Removing the side panel was made more complicated when the installer placed the cover lift over the bolt that needs to be removed to remove the side panel. The bolt screws into a brass fitting, which is "anchored" to a thin sheet of plywood. The installer pulled the brass fitting out of the plywood so there is nothing holding in the right side of the side panel. I previously had a Hot Springs Spa for 21 years. I never had a problem with air lock and the side panel was easy to remove.
1 of 1 found this review helpful.
By Customer Service Caldera Kylie, August 30, 2022
Thanks for reaching out with your feedback. I'd like to send you some tips to hopefully help to avoid the airlock. Please keep an eye out for an email from us.
We look forward to speaking with you.
Happy Hot Tubbing!
Kylie - Customer Care
We look forward to speaking with you.
Happy Hot Tubbing!
Kylie - Customer Care
Review 50 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Regina and Gary
fromColorado Springs, Colorado
Our Kauai salt water tub is perfect for us!
PostedJune 11, 2022
We are not new to hot tubs as previous owners for 25 years.
However the salt water system was a new option.
What a difference it has made in maintenance and
water conservation.
Using this system is awesome in every way!
Positive features:
No chemicals (except a touch of chlorine)
Minimal maintenance using financially sustainable products
No chemical smell
Water can last up to one year without changing it out
Complimented by the fact that we have a Caldera Spa from Hot Tub
Heaven, we are extremely pleased with our purchase.
However the salt water system was a new option.
What a difference it has made in maintenance and
water conservation.
Using this system is awesome in every way!
Positive features:
No chemicals (except a touch of chlorine)
Minimal maintenance using financially sustainable products
No chemical smell
Water can last up to one year without changing it out
Complimented by the fact that we have a Caldera Spa from Hot Tub
Heaven, we are extremely pleased with our purchase.
Review 51 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
CJD
fromSouthwest Virginia
What is your age range?45-54
Best Purchase Ever
PostedJune 10, 2022
This spa is perfect for 2 people.
We use the salt system and love it.
We use it all winter...
We use the salt system and love it.
We use it all winter...
Review 52 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Old Man
fromSaint Augustine, FL
What is your age range?55-65
Great for relaxation at the end of the day!!!
PostedJune 10, 2022
I bought this spa to relax at the end of a hard day's work or play and it hasn't let me down. I'm in it nearly every day and I enjoy it very much.
Review 53 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
TravelDebbie
fromNacogdoches, TX
What is your age range?55-65
Easy and Dependable
PostedJune 10, 2022
We have now had our Caldera Kauai for nine months. We chose the salt system. There is a bit of a learning curve, but once you understand how it works, it is easy. We have had zero malfunctions and the water is always clean and clear. We didn't think we would use it as much as we do, but it quickly became part of our evening routine. We sleep so much better at night now. We have not regretted this purchase. It's the perfect size for a couple/empty-nesters, but it also works well for company who want to enjoy it on their own. The jets are great. I highly recommend adding the cover hardware. It makes it so easy and keeps it cleaner.
0 of 1 found this review helpful.
Review 54 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Chuck9
fromTravelers Rest, SC
What is your age range?55-65
Kauai - Best Hot Tub We Have Owned
PostedJune 3, 2022
Perfect size tub for two retirees. Downsized from a large 5-6 person tub and this was the right choice. Great features and easy to maintain.
Review 55 for Kauai
Overall rating
5
/
5
Scott
fromSunriver Oregon
What is your age range?55-65
Best Ever
PostedJune 3, 2022
We have owned several brands over the years. We finally stepped up and bought a Caldera and what a HUGE difference. We have never been happier. The quality and performance are bar none the best.
Review 56 for Kauai
Overall rating
5
/
5
Dana
fromCarson City
What is your age range?55-65
Best spa ever
PostedJune 2, 2022
Get in almost every day
It is truly a lifesaver!!!
Love it
It is truly a lifesaver!!!
Love it
Review 57 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Shanky333
fromHarrisburg, PA
What is your age range?55-65
Love our lil oasis
PostedJune 2, 2022
We downsized from a large home and let the old tub behind. We quickly discovered how much we missed it and found this tub that fit our space perfectly, the support from Bob',s Intowne spas is incredible.
We have the salt water system which takes a lil getting used to be is well worth it no chemical odors while bathing.
Highly recommend this spa!!!
We have the salt water system which takes a lil getting used to be is well worth it no chemical odors while bathing.
Highly recommend this spa!!!
0 of 1 found this review helpful.
Review 58 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Andrew
fromHolmen, WI
What is your age range?25-34
Great Hot Tub
PostedJune 2, 2022
Perfect size for my wife and I. Easy to maintain and just overall great hot tub. Can turn some jets off and leave others on.
Review 59 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Todd P.
fromKansas City
What is your age range?55-65
Easy to care for *IF* you can find the Salt Systems
PostedMay 11, 2022
I loved my tub and the ease of care... until I needed to replace my salt generator. I couldnt find any through my local dealer or Caldera, but eventually found them in-stock online and had to pay $285 for a 3-pack.
I've not calculated the cost of the salt generator vs. normal chemicals, but it's something to consider when planning to have a Salt tub.
Review 60 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Value:
5
/
5
Gateso
fromNokomis
Fantastic Replacement Spa!
PostedApril 24, 2022
Our original hot tub of 18 years finally gave up the ghost when we could no longer get parts for it. It was manufactured by the same company that makes Caldera so we bought with confidence. This is truly a spa vs a hot tub, with strong and effective hydro-therapy features. We are older with numerous "old folks" ailments and the spa brings much needed relief. We have steps but don't need them to get in and out. We especially appreciate the non-slip bottom. 8<D