Top-rated product
Product Reviews
cs001 Kauai
Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Overall rating:
4.5
/ 5
29 out of 30(97%)reviewers recommend this product.
Customer reviews for Kauai
Review 201 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
3
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
marty
fromanchorage
Spa review of Kauai
PostedSeptember 25, 2014
Great for two to four folks, jets are strong, could use more than one pillow headrest.
Response from Caldera SpasBy Mike M., Customer Service, September 29, 2014
Thanks for taking the time to post your review. I will certainly pass along your suggestion to the folks that design the tubs.
Review 202 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Rusty
fromFranklin, PA
What is your age range?Over 65
Gender:Male
Great investment for health and comfort
PostedSeptember 6, 2014
We have had our Kauai hot tub for three years now and have enjoyed it every time we get in to relax. There is nothing better to relax tired muscles and relieve my arthritis pains. This saves me from going to expensive spas. My wife and I use our spa time to converse and enjoy bonding time. This is much better than the motor home we sold to buy this spa.
Response from Caldera SpasBy Ben, Customer Service, September 11, 2014
Hi there happy Kauai owner! I couldn't agree more, the health benefits of a daily soak can provide so much relief, all while spending quality time with those close to you! Plus, its great to hear you found something that you can enjoy together!
Review 203 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
sharons
fromMurrells inlet, SC
What is your age range?Over 65
Gender:Female
Kauai spa
PostedSeptember 6, 2014
we love our kauai. Built for 3 but big enough for 4 comfortably. we love the changing colored lights plenty of glass rests. Can't get over the temperature controls: you can keep it cool in summer but with a push of a button temperature quickly rises. the only problems we've had is maintaining pH alkaline balance, and sometimes mildew builds up on the cover and needs to be cleaned with bleach. It is a dream on our new enclosed porch.
Response from Caldera SpasBy Ben, Customer Service, September 22, 2014
Hey there Kauai spa owner! Sounds like you found the perfect fit for your family's enjoyment! For help with your spa's water chemistry, check out the spa's owner's manual, contact your local dealership, or call us at Watkins Customer Service by dialing 800.669.1881 ext 8432. Keep that dream alive with continued use of your Kauai spa on your new porch, very exciting!
Review 204 for Kauai
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Muggle38
fromSweet Home, Oregon
Spa Frog Worthless
PostedSeptember 5, 2014
We really like the small size of the Kauai spa, just perfect for the 2 of us. Everything works well except for the Spa Frog system. It apparently was not designed to go with this spa. Even with a setting of 1 on the bromine cartridge the bromine level goes way high. The only way I can use it all is to constantly reset the cartridge from 0 and then back to 1 then back to 0. If I leave it on 1 it just goes higher and higher. Caldera ignores my pleas for help.
Response from Caldera SpasBy Ben, Customer Service, September 15, 2014
Thank you for your honest feedback on the Kauai model spa, and the Spa Frog system! When given the opportunity, please contact our team in Customer Service by dialing 800.669.1881, ext 8432, to learn another tip to help reduce your Spa Frog bromine output. Glad you continue to enjoy the spa, look forward to hearing back from you!
Review 205 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
vh
fromLeawood KS
What is your age range?45-54
Gender:Female
Why didn't we do this before?
PostedSeptember 5, 2014
This is our first hot tub and we are wondering why it took us so long to get one! The smaller size is perfect for the two of us and it's located just outside our bedroom door, so we can slip in for a quick dip when it's cold outside. We will probably drain it next spring and not let water sit in it over the summer, but we are looking forward to some cool fall nights. It's easy to take care of and we couldn't be happier.
1 of 1 found this review helpful.
Review 206 for Kauai
Overall rating
2
/
5
Comfort
5
/
5
Quality:
1
/
5
Ease of Water Care
2
/
5
Energy Efficiency
5
/
5
Value:
1
/
5
Pablo
fromWoodland park, CO
What is your age range?55-65
Gender:Male
High price low quality
PostedSeptember 5, 2014
Paid a lot more for caldera than other brands available hoping to get better quality but I've had two service calls in less than a year. Within the first first week they had to replace the pump because it would shut down after half an hour of use. Then the temperature started going crazy shooting up to 105 degrees with thermostat set to 95. The spa still makes a thunking noise and shuts down occasionally and won't run for hours and it's still less than a year old. I would not recommend this spa to others.
Response from Caldera SpasBy Peggy W. , Customer Service, September 15, 2014
Thanks for providing your review of the Kauai model spa. I would like to help turn this experience around if I can. I will write to you directly for more details and will be glad to contact your local dealer to see what we can do.
Review 207 for Kauai
Overall rating
5
/
5
Jim
fromMurrells Inlet, SC
What is your age range?Over 65
Gender:Male
Excellent after fixed
PostedSeptember 5, 2014
We have enjoyed our spa except for the three months we were unable to use it. The reason for that is that Caldera provided the incorrect ozone generator for the spa to the dealer and when it died it left us with an absolutely useless spa until the dealer went through a three month cleaning process to remove all of the detritus that had clogged the entire piping system, the pumps, and the spa itself. Once they installed the correct ozone generator and cleaned the spa thoroughly we are back to total enjoyment.
Response from Caldera SpasBy Vanessa, Customer Service, September 16, 2014
Thank you for your review. I am sorry to hear that your initial experience with your hot tub was not ideal. However, I am glad that your dealer was able to rectify the situation. If you should need additional service you can reach Customer Service at 800.669.1881 ext8432. May you enjoy your spa for years to come.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 208 for Kauai
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
2
/
5
Value:
2
/
5
moony
fromne pa
I really like the jets
PostedSeptember 5, 2014
This hot tub really has perfect jets. Its comfy, easy to maintain, and just a very nice hot tub. We had to go with a smaller tub because of our zoning, but there are some drawbacks to a smaller hot tub. It's much less energy efficient than a larger tub- our electric bill went up about $50 in the summer and $100 in the winter. And while it seats 3, its really only comfortable for 2. If I had to do it again would go back and buy a house that they would let me put a big hot tub in, but If I couldn't I would buy this one again in a minute.
Review 209 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
dolphin
fromIsenburg, Germany
What is your age range?55-65
Gender:Male
best investment
PostedSeptember 5, 2014
We bought our Kauai nine years ago and we use it weekly.
Since that time we never caught a cold. After a soccer game we ever relax in the spa so that we don't get sore muscles.
Since that time we never caught a cold. After a soccer game we ever relax in the spa so that we don't get sore muscles.
Review 210 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Rainbow
fromPortland OR
What is your age range?45-54
Gender:Female
Love my Spa!
PostedSeptember 5, 2014
I couldn't have had a better experience buying our hot tub. We weren't pressured, the environment was relaxing and informative. Caldera Spas are everything you want. They have powerful jets with a beautiful design and quiet.
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Great review of the Kauai spa and local dealership. They have been recognized over the year for their prompt, professional attention to all who come through their doors. You're in good hands! We wish you many more years of hot water relaxation in the Kauai!
Review 211 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Whistle
fromRio Rancho, NM
What is your age range?Over 65
Gender:Male
Excellene
PostedSeptember 4, 2014
The spa I purchased at Caldera Spas is fabulous. I've had no trouble with it since I purchased it in I believe it as June of 2010. It has been a real pleasure owning this Kauai Spa.
Review 212 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
rick
fromsan antonio
What is your age range?Over 65
Gender:Male
great tub
PostedSeptember 4, 2014
this is our second spa. we are extremely happy with the operation ease of care for this spa.
mp only problem has been the owners manual has never been received.
Response from Caldera SpasBy Jaclyn, Customer Service, September 10, 2014
Thanks for the feedback, Hot Tubber! We are pleased that you are enjoying your Kauai model spa. I am sorry about not receiving the owner's manual. In a separate email, I will send you a PDF and you could respond with an address and I'll get that out to you immediately.
Review 213 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Rvingdoglady
fromQuincy
What is your age range?55-65
Gender:Female
Great purchase!
PostedSeptember 4, 2014
We have had our spa for a year and love it! My husband had back surgery and I had a knee replacement and it is fantastic for those aches and pains. In general, it makes your body feel fantastic! We just closed in our patio so we do not have to deal with the snow this winter on it. Can use it even more! It was one of the best investments we have ever made!!
Response from Caldera SpasBy Jaclyn, Customer Service, September 22, 2014
Thanks for the feedback on your Caldera Kauai model spa. It is nice to know that your spa is waiting for you to relax in after a busy day. May you continue to enjoy it for many years.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 214 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
LC
fromUnited States
I love my Kauai
PostedSeptember 4, 2014
I love my spa - the size is perfect for us. I wouldn't change a thing, except maybe I should have gotten the built in stereo.
Response from Caldera SpasBy Jaclyn , Customer Service, September 10, 2014
Thank you for the feedback on your Kauai model spa. I'm so pleased that we had the perfect sized spa for your needs. May you enjoy it for a very long time.
Review 215 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
AT
fromConfluence, pa
What is your age range?45-54
Gender:Male
Stress reliever
PostedSeptember 4, 2014
I have had this spa for 2 years and I enjoy the benefits of it every night. I only need about 20 minuets to relieve the stress of my job. I also have back problems and since I bought this spa I have eliminated trips to the chiropractor. My mother also uses it to relieve pain in her hip. Overall very pleased and would recommend a caldera spa to anyone.
Response from Caldera SpasBy Jaclyn , Customer Service, September 10, 2014
Thank-you for taking the time to provide feedback on your Kauai model spa. I'm so pleased to hear that you've found it to be therapeutic and a stress reliever. May you enjoy your spa for many years to come.
Review 216 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
katlady1010
fromCharlotte, NC
What is your age range?35-44
Gender:Female
So relaxing!
PostedSeptember 4, 2014
My husband and I love the kauai hot tub. We use it at least 3 times a week. We have not noticed an increase in our power bill (had for 5 months). It is so relaxing to sit in the hot spa and watch the birds and wildlife.
Response from Caldera SpasBy Jaclyn, Customer Service, September 10, 2014
Thanks for the feedback on your Kauai model spa. Great to hear that you are enjoying it regularly and the photo provided is amazing. You have a fantastic view.
Review 217 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
CJ
fromSan Antonio, Texas
What is your age range?55-65
Gender:Female
Worth Every Penny
PostedSeptember 4, 2014
We looked at a lot of other brands that were much less than what our Kauai cost but it was worth it. It fits our small patio perfectly and fits our needs as well. My husband and I have found that it helps with our back issues as well as relaxes us. Money well spent.
Review 218 for Kauai
Overall rating
5
/
5
Deb
fromUpstate NY
What is your age range?55-65
Gender:Female
We love our Kauai spa!
PostedSeptember 4, 2014
Love our Caldera Kauai spa! Just big enough for the two of us. Love my lounger and choice of deep seat or high seat. Easy to maintain, energy efficient we feel. Have owned for 3 years and it just sprung a leak. Dealer had to be "sat on" by factory to get it repaired as it is still under warranty. Was without my spa for two months as my spa repair took a back seat to dealers more important pool customers (typical of dealers here in the NE) but we have it back now and it appears to be working fine. Hope it gives us many more years of enjoyable use. Love to use it best in the wintertime. Something about clear cold air (30's), snow on the ground and hot water really is a relaxing experience.
Response from Caldera SpasBy Ben, Customer Service, September 11, 2014
Hello Kauai spa owner, thanks for the review! Glad to hear you continue to enjoy the spa (especially the lounger)! Sorry to hear about your spa's leak, you did the right thing by contacting your dealer. If you ever need further assistance, our customer service team at Watkins would be happy to help where and when we can, by dialing 1.800.669.1881 x8432
Review 219 for Kauai
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
CTM
fromRaleigh, NC
What is your age range?55-65
Gender:Male
Nice spa!
PostedSeptember 4, 2014
Enjoying our Caldera Kauai. Lots of jets, quiet and looks nice on the deck. I am almost 6'4" tall so it is a little tight in there but I knew that after the test soak. There are more than enough features to overcome the size issue ... and we wanted a smaller spa since there are only 2 of us that will use it.
Have had some issues keeping the water balanced but am working on that. At times it is crystal clear and at times slightly cloudy ... and just can't seem to figure out what I am doing to cause that. One thing is to NOT use summer mode!
Overall ... we are happy with the purchase though and look forward to cooler weather to enhance the experience!
Have had some issues keeping the water balanced but am working on that. At times it is crystal clear and at times slightly cloudy ... and just can't seem to figure out what I am doing to cause that. One thing is to NOT use summer mode!
Overall ... we are happy with the purchase though and look forward to cooler weather to enhance the experience!
Response from Caldera SpasBy Ben, Customer Service, September 11, 2014
HI there, what a great experience, from a taller perspective! If you ever need help with your water chemistry, you can check out the troubleshooting section of the owner's manual, or you can speak with your dealership for help. You can also contact our customer service team at 1.800.999.4688 x8432. :)
Review 220 for Kauai
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Fly guy
fromPorterville, CA
What is your age range?Over 65
Gender:Male
Kauai
PostedSeptember 4, 2014
Perfect size for two ! More will fit but it is a super size for couples. Spa frog is the best and we have owned spas for thirty years.
Response from Caldera SpasBy Vanessa, Customer Service, September 22, 2014
Wow! 30 years of spa ownership, that's great!. Happy to know that you rank the Caldera Kauai as the best you have had. Thank you for your feedback and Happy Hot Tubbing!