Top-rated product
Product Reviews
cs001 Martinique
This Consumers Digest Best Buy® is spacious and contemporary. Its sculpted shape is like an island retreat—welcoming and inviting. The spa’s contoured look features a roomy lounge with an expanded leg area and FootRidge® enhancements. With a generous jetting system, the Martinique® takes relaxation to a new level.
Overall rating:
4.7
/ 5
44 out of 45(98%)reviewers recommend this product.
Customer reviews for Martinique
Review 161 for Martinique
Overall rating
2
/
5
Comfort
5
/
5
Quality:
1
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
StanC
fromAspen, CO
What is your age range?Over 65
Decent spa design with poor customer service
PostedAugust 8, 2016
The design is good and ownership should be a pleasant experience. Unfortunately, dealer service is terrible and problems are unsupported by Watkins Manufacturing. Our Martinique failed to hold water after 10 months of service because of a bad valve. Watkins refused to pay to have the unit craned out and back, a $1,200 expense, plus electrical wiring costs. It was at the dealer for over 2 months and was returned filthy. They did pay for the replacement part and installation, which was an upgraded value design, suggesting they knew there was a problem. Now the local dealer is no longer a representative and there is no authorized service. Just short of two years in service, the coatings on the headrests began to disintegrate. Customer service suggested I get replacements from a spa parts supplier, as they do not deal with the public. Buyer beware.
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, August 10, 2016
Thank you for taking the time to let us know about your spa experience. I am sorry to hear that you have had issues with it. Sounds like there were a few things that just didn't go right. I would like the opportunity to see what I can do to turn this around. I will email directly to see how I can help.
You are correct that our warranty covers parts and labor. The spas that we manufacture are portable, customers can install their spas however they like. Whether they are recessed in a deck, surrounded by stone or even on a yacht.
When a client chooses to install their spa in a manner that requires, extensive removal tactics like, fences to be moved or a crane to lift the spa, that is at the discretion of the owner and outside the scope of the warranty. However, standard removals and delivery are covered though warranty.
It is our promise to support our warranty as stated. If a dealer should no longer be available in your area we will work to find you a service tech. I hope that once we are working together your experience will improve and you can enjoy your spa.
You are correct that our warranty covers parts and labor. The spas that we manufacture are portable, customers can install their spas however they like. Whether they are recessed in a deck, surrounded by stone or even on a yacht.
When a client chooses to install their spa in a manner that requires, extensive removal tactics like, fences to be moved or a crane to lift the spa, that is at the discretion of the owner and outside the scope of the warranty. However, standard removals and delivery are covered though warranty.
It is our promise to support our warranty as stated. If a dealer should no longer be available in your area we will work to find you a service tech. I hope that once we are working together your experience will improve and you can enjoy your spa.
Review 162 for Martinique
Overall rating
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Sari
fromMiami, FL
What is your age range?55-65
Therapy
PostedAugust 8, 2016
We have our Spa over a year now and we are totally happy with our investment. Our Spa has helped us with our aches and pains. I have saved so much by doing our own therapy at home. It has also enriched our family time. We are very happy with our purchase.
Review 163 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
rwm(97s
fromWilmington, DE
What is your age range?Over 65
Good value
PostedAugust 8, 2016
Overall satisfied. There is a learning curve for keeping the water clear and balanced. Be sure to have a good pool store available for testing and advice. A spa cover with a lift is a must. We actually use it quite a lot during the summer.
Review 164 for Martinique
Overall rating
5
/
5
Sissy
fromoregon
What is your age range?35-44
Loving it!
PostedAugust 8, 2016
We enjoy our hot tub almost daily. It has been very easy to maintain and is very comfortable.
Review 165 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Nike
fromErie, PA
What is your age range?45-54
Comfortable
PostedAugust 7, 2016
I installed my Spa indoors, behind a garage door. It is very quiet with very little humidity. It is very comfortable and easy to get started.
Review 166 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
TnT
fromReno
What is your age range?45-54
Bubbling with joy
PostedJuly 27, 2016
We live in our hot tub! From the moment we took delivery to now we have nothing but great
things to say about our hot tub!
things to say about our hot tub!
Review 167 for Martinique
Overall rating
5
/
5
Bliss
fromWilliamsport
What is your age range?55-65
Bliss
PostedJuly 19, 2016
I have never made such better decision, than to purchase a Martinique Caldera Spa; we are in it year around. Relaxing, and beneficial to the body after a hard days work. We always look forward to the evenings in our Hot tub.
Review 168 for Martinique
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jodie
fromWilmington, DE
What is your age range?45-54
So Relaxing
PostedJuly 19, 2016
We love to relax in our spa and it is easy to use and does not take up a lot of space. I liked it since it has a lounge in it. However, since I am petite, I wish it had a seat belt as I float to the top instead of staying on the seat. I also did not realize how expensive the chemicals are to maintain the spa.
Review 169 for Martinique
Overall rating
5
/
5
Buck
fromFenton mi
What is your age range?55-65
Strong and reliable
PostedJuly 18, 2016
I would buy one again , this has been a great tub and I would strongly recommend it to anyone who wants a tub that is therapy as well as enjoyable just to relax , all in the tub get a great experience at the same time , the pumps are powerful and do the job well
Review 170 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Ann
fromAlsea, OR
What is your age range?45-54
Relaxation at its best!
PostedJuly 18, 2016
I absolutely love my spa! I would recommend it to anyone that enjoys a relaxing soak!!
Review 171 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
HappyCustomer
fromBurlington
What is your age range?35-44
The Martinique delivers
PostedJuly 18, 2016
We are so happy with our Caldera Spa. It has been a great purchase. Every aspect of the spa shows that it will last and was built with care. We would recommend a Caldera product to anyone.
Review 172 for Martinique
Overall rating
5
/
5
Bob
fromBrentwood
What is your age range?Over 65
Great Spa
PostedJuly 13, 2016
We did a lot of research and comparing different spas and manufacturers. Caldera Spas fit our needs and was the best value. Very pleased with our purchase.
Review 173 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
markmac
fromKnoxville Ia
What is your age range?45-54
excellent
PostedJuly 13, 2016
excellent tub for the money , jets are placed just right. my dealer is fantastic!
Review 174 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Manuel
fromWinnemucca, Nevada
What is your age range?45-54
Bluetooth Speakers
PostedJuly 12, 2016
The only thing wrong with this spa is that the bluetooth speakers that are installed INSIDE the tub get muffled when there are more than 2 people in the tub and the water level rises. My suggestion would be to put speakers up higher or on top of the edges of the tub instead of inside.
By Customer Service Caldera Vanessa, July 15, 2016
Thank you for your review. I am sorry to hear that you are not happy with the spa speakers. I am sure we can come up with an option that might improve your spa experience. I will email you my contact info. I look forward in working with you directly.
Review 175 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Beestang
fromOhio
What is your age range?45-54
Love our Martinique
PostedJuly 12, 2016
We'e had our Martinique for a year now, and I can't say enough good things about it. Compared to our previous tub from a different manufacturer, this one is so much more advanced and easier to maintain. We got the optional subwoofer and audio system, which makes the entire tubbing experience that much more enjoyable.
Our Martiniqye comfortably accommodates four people, although the bulk of the time it's just my wife and me in it. Each seat offers a different therapeutic experience. Not only does the tub offer great relaxation but it also provides therapeutic value for life's everyday aches and pains. We live in Ohio and winter care for the tub is simple and straightforward.
The fiber optic lighting system and waterfall are added amenities.
If you are looking for value and quality in a hot tub, I'd recommend you look no further than the Caldera Martinique. You'll be glad you did!
Our Martiniqye comfortably accommodates four people, although the bulk of the time it's just my wife and me in it. Each seat offers a different therapeutic experience. Not only does the tub offer great relaxation but it also provides therapeutic value for life's everyday aches and pains. We live in Ohio and winter care for the tub is simple and straightforward.
The fiber optic lighting system and waterfall are added amenities.
If you are looking for value and quality in a hot tub, I'd recommend you look no further than the Caldera Martinique. You'll be glad you did!
Review 176 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
22 degrees
fromGambrills MD
What is your age range?45-54
Love it
PostedJuly 12, 2016
We had a very heavy snow storm this winter and I made sure to sholve a way to the hot tub before anything else. 22 degrees outside and 101 in the tub....it was wonderful
Review 177 for Martinique
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
DOM
fromWyoming
My Caldera Spa
PostedJuly 11, 2016
What a deal for the price: this spa has the fountain, multiple jet speeds and configurations, colorful lighting and great seating. Still so glad we got it after a full year.
Review 178 for Martinique
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Linda74
fromMagnolia, OH
What is your age range?Over 65
Best thing I've done for myself
PostedJuly 11, 2016
I love the spa. It looks great. I like the touch screen. I love the lights at night and the waterfall spray. I like that the handle assist lights up at night as well
Review 179 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Bob79
fromHagerstown, MD
What is your age range?55-65
Excellent Product & Service
PostedJuly 11, 2016
We have had our Caldera hot tub for close to a year now and it has performed flawlessly. We had a minor issue with the tub when it was first delivered. Most companies would have repaired on the spot, not Caldera! They replaced the entire hot tub, mainly because they hadn't seen the issue before and wanted to make sure there were no other issues.
As far as I'm concerned, this is the only brand I will recommend or purchase again!
As far as I'm concerned, this is the only brand I will recommend or purchase again!
Review 180 for Martinique
Overall rating
4
/
5
Sorefeet
fromMetro area
What is your age range?Over 65
Great therapy
PostedJuly 11, 2016
I love the hot tub. I'm a little short for the lounge but I use it in other ways.
The jets are great for my hips and back. I can find a jet somewhere for every ache. I like the new shape of the filter. It is easier to get in and out.
The chemicals are fairly simple and the water has been stable.
The jets are great for my hips and back. I can find a jet somewhere for every ache. I like the new shape of the filter. It is easier to get in and out.
The chemicals are fairly simple and the water has been stable.