Top-rated product
Product Reviews
cs001 Martinique
The spacious, island-inspired hot tub with a roomy lounge, expanded leg space, FootRidge® features, and a rich jetting system for ultimate relaxation and luxury.
Overall rating:
4.7
/ 5
48 out of 49(98%)reviewers recommend this product.
Customer reviews for Martinique
Review 121 for Martinique
Overall rating
3
/
5
Comfort
1
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
Bob G
fromBrunswick County, NC
What is your age range?Over 65
Martinique
PostedJune 18, 2018
We owned another brand of spa previously. Our main concerns with the Martinique spa is that even though it is a 34 inch model, the water depth and seat design does not make it comfortable for a 4'11" adult and would not recommend the spa if anyone in the family is under 5'2". Our second concern is the difficulty of getting into the spa and moving around from seat to seat. There doesn't seem to be any areas in the spa where you can obtain level footing. As senior citizens footing stability is a key concern.
I would prefer if the owners manual was written for this specific model instead of leaving it to me to determine what features apply to the Martinique.
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, June 25, 2018
Thank you for your review and comments.
Spa seating will vary within different spa models, not having to do with the spa height. It is recommended to wet test spas to see how seating and jets feel.
However, there are a few things that can be used to improve you hot tub experience. Some people add a hand rail. The rail swivels for easy entry and exit from the spa. Water shoes are also helpful for a better foot grip. There is also a product called hot tub water seat. This allows the bather to sit in a higher position.
I hope this info helps. If you would like to speak to Customer Service directly we can be reached at 800-999-4688 ext 8432.
Happy Hot Tubbing!
Spa seating will vary within different spa models, not having to do with the spa height. It is recommended to wet test spas to see how seating and jets feel.
However, there are a few things that can be used to improve you hot tub experience. Some people add a hand rail. The rail swivels for easy entry and exit from the spa. Water shoes are also helpful for a better foot grip. There is also a product called hot tub water seat. This allows the bather to sit in a higher position.
I hope this info helps. If you would like to speak to Customer Service directly we can be reached at 800-999-4688 ext 8432.
Happy Hot Tubbing!
Review 122 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Karen53
fromMinnesota
What is your age range?Over 65
TOTAL COMFORT AND WELLNESS
PostedMay 22, 2018
I suffer from chronic back pain, and truthfully, since using this hot tub every evening for 20 minutes, i do not need the chiropractor or pain meds nearly as much. It is so relaxing, and the jets are positioned to hit all the spots that need to be massaged. This is WELL worth the investment. We highly recommend it.
Response from Caldera SpasBy Chelsea, Customer Service, May 25, 2018
Thank you for your review! It is amazing what a daily soak in hot water with a variety of jets can do for your body. I am so happy your hot tub has been able to bring you some daily relief, and I hope you continue to enjoy your spa for many years to come.
Happy hot tubbing!
Happy hot tubbing!
Review 123 for Martinique
Overall rating
4
/
5
MarklSparkleFarkle
fromAlbuquerque
What is your age range?55-65
Martinique Hot Tub - First 6 months
PostedApril 3, 2018
Once we learned the easy steps (which at first seemed very complicated) to maintaining water quality, we found everything quite easy. Enjoying daily soaks now!
By Customer Service Caldera Vanessa, May 2, 2018
Thank you for your review. Water care can take some getting use to. I am glad that you picked it up and have been able to enjoy your spa. Soaking everyday sounds relaxing.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 124 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
John Homer
fromMentor, OH
What is your age range?45-54
Cadillac of spas!
PostedMarch 22, 2018
I have nothing negative to say about this hot tub. From the warranty, build quality, fit and finish, jet placement and flexibility, quiet operation and support, this is the best hot tub you can buy!
Response from Caldera SpasBy Chelsea, Customer Service, March 27, 2018
I am glad you are enjoying your hot tub, and I am sure you will continue to enjoy it for years to come! Thank you for your review! Happy hot tubbing!
Review 125 for Martinique
Overall rating
3
/
5
Bill
fromSparks, NV
What is your age range?55-65
Spa Power Issues
PostedNovember 21, 2017
We purchased a Martinique 17 months ago and have experienced recurring problems with the spa failing to restart after we change the water. The electronic control unit was replaced due to visible water condensation under the screen. We thought this would clear up the problems with the spa failing to restart after we changed the water. While we do not see any condensation in the control unit we experienced a failure to restart after a water change. The spa did restart and ran for a few minutes and then automatically shut off due to an electrical issue. We were able to restart the spa but it shut off again and we can't get it to restart. The GCFI circuit will not stay on.
This issue only occurs after a water change. The unit has had this problem since it was installed. We have always tuned the power off at the circuit switch when we change the water. In the past it has taken several restarts to get it up and running but this time it has failed completely to restart.
When it is working we love our spa. Strong jets and it is very easy to control the strength of the massage jets.
Another issue we have concerns the spa cover Lift n' Glide frame. It is the std unit that is installed by the dealer and one side of the unit has 6 attachment screws the secure the frame to the tub. 5 of the 6 screws do not anchor into anything other than the exterior panels. There is only one screw that appears to be anchored into the frame. The other 5 screws constantly work their way loose and they do not hold the frame onto the tub. This is another upcoming point of failure with his unit. There apparently is nothing behind the exterior panels to secure the Lift n' Glide cover unit to.
By Customer Service Caldera Vanessa, November 22, 2017
Thank you for taking the time to let us know about your spa issue. I am sorry to hear that this is the condition of your spa. I will contact you and work towards a resolution. Your spa should not be operating this way. I will also contact your dealer an make sure the cover lifter is put on properly. There are sections of the spa that those screws should attach to. I appreciate you taking the time to submit your review and allow us to make it right.
Review 126 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
ellythia1
fromMcDonough, GA
What is your age range?35-44
So Relaxing!!
PostedNovember 16, 2017
We love our CalderaSpas tub! We originally purchased it for my husband mostly because his job is rough on his body and as we age, it seems like it's getting harder and harder on his joints. We get into this tub and it's like getting into a warm hug... it wraps your body in warmth and comfort and the jets work on knots in your muscles until you are butter! We use it almost every day and the water maintenance is minimal work, which is ideal. Another plus for us is the bluetooth speakers that we had added to the tub... we love to listen to relaxing music while we soak, making it even more enjoyable for us! Thank you for making a quality tub~!
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, November 28, 2017
Hello So Relaxing!!
Thank you for your review. I love hearing stories like yours. How soaking in a hot tub can make your body feel better. We are privileged to have one of our spa in your back yard and providing you and your husband a wonder spa experience.
Happy Hot Tubbing!
Thank you for your review. I love hearing stories like yours. How soaking in a hot tub can make your body feel better. We are privileged to have one of our spa in your back yard and providing you and your husband a wonder spa experience.
Happy Hot Tubbing!
Review 127 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
a
fromNJ
What is your age range?45-54
Overall Very Nice
PostedNovember 14, 2017
A couple of minor quibbles but overall seems well designed and built. As some reviews have noted, the in-line bromine cartridge doesn't provide sufficient level of chemical, even after three weeks wide open. Had to go to a floater to get the level up but have had no other issues.
By Customer Service Caldera Vanessa, November 28, 2017
Thank you for your post. Water care can take some getting use to. We would love to help get you on the right foot. We do not recommend using a floater. The reason is because the chemical tablet is off gassing right under the cover. The constant exposure to the gasses will deteriorate it. Also, pieces of the chemical tablet can break off and lay on the bottom of the shell. They will not always dissolve quickly and will leave chemical burns (rough spots). There are two options for the Frog system bromine and chlorine. We can review your usage and water care cadence to come up with a great way to keep your spa healthy and clean. Overall I am glad that you are enjoying your spa.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 128 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Jmhale77
fromRedding, CA
What is your age range?55-65
A Little Piece of Heaven
PostedNovember 4, 2017
What a pleasurable experience, from entering the showroom to today's soak 6 weeks later. The jets are powerful, plentiful, and perfectly variable. The lighting is attractive and the water sparkles. Deeper seats and higher options are a plus for cooling down or submerging, and the lounge is perfectly designed for comfort. There isn't a place around the tub that ISN'T comfortable to relax in, and the controls are easy to operate. I cannot find anything I dislike about the Caldera Spa process, and the knowledge and personalized service from the salesperson made it ideal.
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, November 17, 2017
Hello A Little Piece of Heaven!
Thank you for taking the time to let us know about your spa experience. Lounging in a well designed spa makes a big difference. Glad to hear that you are enjoying all that the spa has to offer. I will also make sure that your dealer is aware of your glowing review.
Thank you again for your post.
Happy Hot Tubbing!
Thank you for taking the time to let us know about your spa experience. Lounging in a well designed spa makes a big difference. Glad to hear that you are enjoying all that the spa has to offer. I will also make sure that your dealer is aware of your glowing review.
Thank you again for your post.
Happy Hot Tubbing!
Review 129 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
katmow
fromCuster, SD
What is your age range?55-65
Been waiting years for hot tub experience
PostedOctober 22, 2017
We've had our Martinique hot tub for over two weeks and have been in it at least once a day. We debated about getting a smaller model, but so glad we went with the Martinique! It's has such a variety of jets and we've really enjoyed the therapy it provides our tired aging bodies. No regrets so far!
1 of 1 found this review helpful.
Review 130 for Martinique
Overall rating
1
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Girdwood Frustration
fromAnchorage
What is your age range?55-65
Lemon of a hot tub
PostedOctober 9, 2017
We purchased our Martinique in September 2016. We picked colors and options and were excited for the addition for winter fun. The tub was installed in November 2016. After a few uneventful months our swanky 10k plus investment has turned into a stressful pain. Breakers mysteriously trip, both the 30 amp and/or the 20 amp. Only to come back and find a water temp in the 70’s. And jet rings randomly pop off, which in an older tub would be much more acceptable. The tub is not even a year old. I have spent countless hours driving back and forth to troubleshoot or wait on the non-arriving techs, who admit they don’t know why this is happening. At this point my frustration level is just about 104.
By Customer Service Caldera Ben, October 10, 2017
Hello C..A. - Thank you kindly for your recent review, and sorry to hear about the experience you have had with your spa! We also received your FB comments, and are aware of the concerns shared with your Caldera Spa. Our teams are working with your local dealer so we can review what challenges need to be handled, and ultimately, we want to make sure you can get back to soaking in a fully operational spa! We will be in touch - Benny, Caldera Customer Service
Review 131 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Maty
fromFalls Church
What is your age range?25-34
Amazing Value!!!
PostedOctober 4, 2017
This Hot tub has changed my life in every way. After a stressful day at work or a long day on the mountain this tub has become a huge part of my life!! Looked at many different brands and models and the Martinique checked all the boxes!!!
Review 132 for Martinique
Overall rating
5
/
5
smirnoff 1
fromsparks
What is your age range?Over 65
a beautiful spa and perfect size for us
PostedSeptember 12, 2017
after our 30 year old hot tub died it had a good life and used alot. being so old the parts were not easy to get so we had it cut up and removed. we did alot of research on the size, the bells and whistles we wanted and the color.. we are so happy with the spa we chose. kevin was most helpful explaining all the jets, lights, cleaning and testing which was very helpful and we greatly appreciate. the delivery people were great and they got the spa in the space we wanted. we want to thank casey, anthony, al and nick. they all deserve an atta boy and a big $$
By Customer Service Caldera Vanessa, September 25, 2017
As a veteran hot tub owner I am excited to hear you are enjoying your new Caldera Martinique. You did your homework and chose the best features and benefits for you and your family. That is a smart way to go. Also, working with a knowledgeable dealer and delivery crew makes all the difference. Thank you for your review.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 133 for Martinique
Overall rating
1
/
5
Comfort
1
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
1
/
5
Value:
1
/
5
Frustrated
fromIsland park idaho
What is your age range?45-54
Bad part service no dealer in area
PostedSeptember 6, 2017
Parts hard to get, no dealer service in area parts upgraded but not compatible with old, must upgrade whole system.
Will never buy again
Will never buy again
By Customer Service Caldera Vanessa, September 6, 2017
I am truly sorry to hear that you are not happy with your spa. I would like to see how I can help. Depending on the age of the spa, most original parts are available. However, once a spa reaches a couple of decades old the parts may be retrofitted. In most cases repairs can be made going back 40 years. I will email you to learn more about your spa and what it needs. Thank you for your review and I look forward in working with you soon.
Review 134 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
777Franc
fromQueen Creek
What is your age range?45-54
Wish we got this years ago
PostedJuly 24, 2017
So many life enhancing qualities. First thing in the morning it revitalizes. After exercise it loosens muscles and rejuvenates. Before bed it relaxes. After a swim it feels great. Anytime really is an excuse to soak and recharge mind and body. Great place for the whole family to gather and actually communicate without smart phones. We love it! The lighting features, water fall and cleverly placed jets create a very pleasant experience. I am a long haul airline pilot. My flights are 12 to 15 hours across the Pacific Ocean. When I return home from long trips, this is my idea of relaxation therapy and solitude. Cleaning and maintenance are proving to be very easy. We cannot recommend this product as an essential addition to a healthy lifestyle. Great product!
By Customer Service Caldera Vanessa, August 7, 2017
Wow! thank you for your review. I can't imagine how intense it is to be a pilot and to fly so many hours. Soaking in your spa sounds like a great way to unwind. Along with spending quality time with your family makes it all that much more special.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 135 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Value:
5
/
5
Valerie
fromTolland, ct
What is your age range?45-54
Question on Jet
PostedJuly 2, 2017
Hi, we love our spa so far but noticed that one of the jets will either go high or off, the low selection isn't there, is this normal?
By Customer Service Caldera Vanessa, July 18, 2017
Glad to hear that you are loving your spa. Hot tubbing is a great way to pass the time.
The short answer to your question is, yes.
Your spa has two pumps and control different jets throughout the spa. The two speed pump turns on the waterfall and a selection of jets. The one speed pump turns on another selection of jets.
If there anything these we can do to help please call Customer Service at 800-669-1881 ext 8432.
Thank you for your review.
The short answer to your question is, yes.
Your spa has two pumps and control different jets throughout the spa. The two speed pump turns on the waterfall and a selection of jets. The one speed pump turns on another selection of jets.
If there anything these we can do to help please call Customer Service at 800-669-1881 ext 8432.
Thank you for your review.
Review 136 for Martinique
Overall rating
1
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
1
/
5
MrK
fromCedar Rapids, IA`
What is your age range?45-54
Nothing But Trouble
PostedJune 8, 2017
Had a Calder hot tube for 10 years with almost no issues. Sold it and purchased a new Martinique and have had nothing but problem after problem. Looking to sell and live without the headaches.
By Customer Service Caldera Vanessa, June 9, 2017
I am sorry to hear that you are not happy with your spa. Especially since you were happy with your last Caldera Spa. I would like to see how I can help. I will email you. Thank you for your time and I will speak to you soon.
Review 137 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Michael
fromReno, NV
What is your age range?25-34
Endless Utopia
PostedJune 5, 2017
This Spa is the pinnacle of all. We love it! This is our first Spa and we never regreted our purchase! We enjoy the ability to destress and have fun with fridnds and family.
Response from Caldera SpasBy Catherine, Caldera Spas Team , June 7, 2017
Thank you very much for your review. It sounds like your new Martinique is the perfect spa for you and your friends and family. Enjoy the wellness!
Review 138 for Martinique
Overall rating
5
/
5
Bob
fromGreenwich Ct
What is your age range?55-65
Great Spa
PostedJune 3, 2017
Happy so far. It looks very nice, and the jets work great
Response from Caldera SpasBy Catherine, Caldera Spas Team , June 7, 2017
Welcome to the Caldera Spas family! Thank you very much for your review.
Review 139 for Martinique
Overall rating
4
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
tom&deb
fromBradenton Beach Fl
What is your age range?55-65
Las Palmas Caldera Spa
PostedMay 26, 2017
This is our first in home spa purchase since 1980! Wow what a great surprise when we started the buying process. Technology has imploded home spa options. First, encounter the sales staff at various retail outlets, visually see and place our hands on the product! Spacing was limited and we quickly learned the smaller unit we started looking for would likely not satisfy our desires. The Martinique was a step up from our original direction and worth the extra time and effort.
Response from Caldera SpasBy Catherine, Caldera Spas Team , May 31, 2017
Thank you for review! We are happy you had such a great experience at your local dealer. It sounds like the Martinique is the perfect spa for you. Enjoy the wellness!
Review 140 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Marti73
fromSpectacle Lake, MN
What is your age range?55-65
Martinique-Excellent Tub
PostedFebruary 15, 2017
Although we have only had our tub a couple of weeks, we are thoroughly enthused with it. It is very relaxing and everything we were hoping for. The lounge chair is terrific and the two corner seats are deep and really get you into the tub. We are very happy we decided to go with this tub.
1 of 2 found this review helpful.
Response from Caldera SpasBy Catherine, Caldera Spas Team , February 27, 2017
Thank you for your review! We're glad to hear you are loving your new Martinique spa. We're thrilled that you are loving the seating in your spa. Enjoy the wellness!