Top-rated product
Product Reviews
cs001 Niagara
If you're looking for a spa that comfortably accommodates friends and family, seating seven adults, the Niagara® hot tub is a crowd pleaser. Its power and size makes this hot tub model an exceptional performer and perfect for backyard entertaining.
Overall rating:
4.5
/ 5
21 out of 22(95%)reviewers recommend this product.
Customer reviews for Niagara
Review 121 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
TGU
fromNew Albany, In
What is your age range?55-65
Best Hot Tub
PostedAugust 15, 2016
I've had other Hot Tubs before but this is the best I've ever had. It's easy to take care of and very energy efficient.
Review 122 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Don
fromWentzville, Mo.
What is your age range?55-65
Caldera Niagara
PostedAugust 11, 2016
This SPA is an excellent unit! It has lots of powerful jets and the only one I found with a floor mounted huge jet. This jet is the one we use most for sore feet and legs. The only feature I do not use is the Frog system as it requires Bromine and I do not use it. Instead I use SPA Marvel which keeps my water sparkling clean without chlorine or bromine.
I highly recommend this spa to any serious user.
1 of 1 found this review helpful.
Review 123 for Niagara
Overall rating
5
/
5
mrdadguy
fromsacramento , calif
What is your age range?55-65
the most pleasant escape
PostedAugust 9, 2016
i am a sufferer of major body pain, coming from my nerves, not like pain from lifting weights or running, but a constant pressure of pain from my fingers through my arms, into my neck and lower back, a stranger array of pain sequence i have been told. in any case , i need to relax in heat, as cold is more irritating to the whole thing. the spa has the power and number of jets so arranged, it is like going from one massage to the next, i sit in every chair in this wonder, i am so very glad i got this tub
Review 124 for Niagara
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
LO2007
fromDetroit, MI
What is your age range?35-44
Niagara is Great. Bluetooth Speakers not good:(
PostedAugust 9, 2016
i love this tub all around. I use this just about everyday.
Easy to maintain.
Easy to maintain.
The only issue I have is that since I purchased 10 months ago I have had to replace on average about 1 wifi speaker a month.
they do not hold up to the water and heat which is very disappointing. Especially since they are $50/each right now warranty covers them but what happens when the warranty is up?
they do not hold up to the water and heat which is very disappointing. Especially since they are $50/each right now warranty covers them but what happens when the warranty is up?
By Customer Service Caldera Vanessa, August 17, 2016
Thank you for your review. I am sorry to hear that your speakers are not operating as they should. I know we have been working together on this. We have extensive records in your account about this issue. If you continue to have issues with your speakers, beyond the warranty, that is something that is taken into consideration. I will email you directly in case you have additional questions or concerns.
Review 125 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
TCheese
fromSacramento. Ca
What is your age range?55-65
Just perfect
PostedAugust 8, 2016
I've had my tub since Dec 2015. It has been easy to
maintain and have not had any issues. I purchased
the Niagara mostly for the configuration and the neck massage jets which have helped me manage my neck pain.
Most of the other tubs I saw made it quite difficult to move around from station to station, not so with the Niagara. We can do it easily. The jets can be adjusted to your desired pressure and it has external and
internal lights with your choice of colors or can
set on a loop for all colors. It's pretty cool.
I haven't figured out what the waterfall is good for but it has one of them with lights.
maintain and have not had any issues. I purchased
the Niagara mostly for the configuration and the neck massage jets which have helped me manage my neck pain.
Most of the other tubs I saw made it quite difficult to move around from station to station, not so with the Niagara. We can do it easily. The jets can be adjusted to your desired pressure and it has external and
internal lights with your choice of colors or can
set on a loop for all colors. It's pretty cool.
I haven't figured out what the waterfall is good for but it has one of them with lights.
Review 126 for Niagara
Overall rating
4
/
5
Dan
fromBartley , Ne
What is your age range?55-65
Caldera Niagra
PostedAugust 3, 2016
Love my caldera. Very good investment. First spa for me. Why did it take me so long.
Review 127 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Mar10s
fromOregon City OR
What is your age range?35-44
Family fun
PostedJuly 11, 2016
This was one of the best purchases we have made. It is great family quality time.
Review 128 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
BatNanny
fromSouthport, NC
What is your age range?45-54
Awesome experience!
PostedJuly 11, 2016
We have had our Niagara for about one year now. It is a beautiful addition to our patio area. We spend quite a bit of time in it. Plenty of room for several people! Love it!
Review 129 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Putte K
fromSweden
What is your age range?35-44
Oh My God!
PostedMay 9, 2016
Hi! This is Patrik writing all the way from "cold" Sweden!
I Finally got my dream spa The Niagara! after 10 years of longing! You know, when buying a house there is a lot of things need fixing and shaping up. Economy for a hottub just was´nt there . While doing this I kept my dream alive that someday owning a Spa and I spent hundreds of late nights Googeling for the ultimate brand and model and so suddenly........I found it! It was called Caldera Niagara! To be honest I nearly missed it. But the reviews and the specs made me certain that this was the model for me and my family. During all this time my wife and kids declared me somewhat crazy and they were sometimes quite annoyed with me constant talking about the spa. But now!! They just love it , and we feel like celebrities. Everyone wants to come over and have a soak. It amazing! I could not be happier . I LOVE my Caldera Niagara /Patrik Kruger . ps please excuse my misspellings ,but hey.. I´m from Sweden :-)
I Finally got my dream spa The Niagara! after 10 years of longing! You know, when buying a house there is a lot of things need fixing and shaping up. Economy for a hottub just was´nt there . While doing this I kept my dream alive that someday owning a Spa and I spent hundreds of late nights Googeling for the ultimate brand and model and so suddenly........I found it! It was called Caldera Niagara! To be honest I nearly missed it. But the reviews and the specs made me certain that this was the model for me and my family. During all this time my wife and kids declared me somewhat crazy and they were sometimes quite annoyed with me constant talking about the spa. But now!! They just love it , and we feel like celebrities. Everyone wants to come over and have a soak. It amazing! I could not be happier . I LOVE my Caldera Niagara /Patrik Kruger . ps please excuse my misspellings ,but hey.. I´m from Sweden :-)
2 of 2 found this review helpful.
Review 130 for Niagara
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Judy
fromSterling, VA
Love my spa but need a map for the jet/air controls
PostedNovember 9, 2015
I've had my Niagara Spa for about a month now and am truly loving it. A 20 minute soak late at night means a sound and restful sleep!
I would like to see a better user interface/experience for the jet controls though. Their operation is really non-intuitive. Maybe an iPhone app that maps controls to the jets they affect?
1 of 1 found this review helpful.
Response from Caldera SpasBy Vanessa, Customer Service, November 11, 2015
I am happy to hear that soaking in your spa has been beneficial to you. A good nights sleep sounds amazing.
I will send you a map of how your jets work. Please look for an email from me in your inbox.
Thank you for your review.
I will send you a map of how your jets work. Please look for an email from me in your inbox.
Thank you for your review.
Review 131 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
NCDawgFan
fromMonroe, NC
What is your age range?55-65
Gender:Male
Can't live without it...
PostedJuly 24, 2015
I purchased my Caldera spa in January of 2005 when our family moved from Atlanta to Charlotte. While I am not a warm weather user, I get in my spa every night before bed from early October to mid-April. Nothing finishes my day like sitting in my spa, looking at the stars and thinking about my day. On the nights when I spot a shooting star, things are even better. I cannot imagine ever being without my Caldera spa!
Response from Caldera SpasBy Jaclyn , Customer Service, July 27, 2015
Thanks for taking the time to review your Niagara model spa, NCDawgFan, and for being a part of the Caldera family! I agree, it's wonderful to know your spa is waiting after a long day. Spotting a shooting star is a bonus. May you enjoy your spa for many more years!
Review 132 for Niagara
Overall rating
4
/
5
pepsigirly
fromdunnellon,fl.
What is your age range?35-44
Gender:Female
best hot tub i ever owed
PostedJuly 17, 2015
we had owned another hot tub, this one is better!!
Response from Caldera SpasBy Jaclyn, Customer Service, July 20, 2015
Thanks for choosing Caldera, pepsigirly! Enjoy the rest of the summer!
Review 133 for Niagara
Overall rating
5
/
5
Water lover
fromPalmyra PA
What is your age range?45-54
Gender:Male
Still loving it!
PostedJuly 16, 2015
We purchased our Niagara almost three years ago and we still love it. Water care is so easy with the frog system. It is always ready 24/7. Nothing like a 6am dip to start the day off right.
Response from Caldera SpasBy Vanessa, Customer Service, July 22, 2015
A morning hot tub soak sounds wonderful. Love your spa set up, looks great! Thank you for your review.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 134 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
MShaw
fromHickory, NC
What is your age range?35-44
Gender:Female
Love My Spa!
PostedJuly 14, 2015
My husband and I looked all over for the perfect spa and once we found the Caldera Spa we were sold. Has all of the features we were looking for in a spa at a very reasonable price. Its very comfortable and easy to maintain.
1 of 1 found this review helpful.
Review 135 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Bubblingup
fromIndiana
What is your age range?35-44
Gender:Male
Wonderful
PostedJuly 13, 2015
First Caldera spa ever and we love it. Replaced a Sundance and what an upgrade and not sure we spent anymore for our Niagara model
Response from Caldera SpasBy Jaclyn, Customer Service, August 6, 2015
Thank-you for the review, and for choosing a Caldera spa. We know there are many options when purchasing a new tub, and we appreciate your choosing the Caldera Niagara model. May you continue to love it for many years!
Review 136 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
R77
fromNew Braunfels, TX
What is your age range?55-65
Gender:Male
Great Spa
PostedJuly 13, 2015
I purchased my Niagra Series Spa over a year ago and am very pleased. It is very comfortable and by rotating through the various seats and jet layouts, we find a way to massage most all the troublesome body parts. The only trouble we have had has been with the speakers. We love having a great sound in the spa, but every few months one or more speakers stop working and Caldera had only a few months worth of warranty to cover repair. They need to either put in a better, more reliable speaker system or increase their warranty for repair.
Response from Caldera SpasBy Marianne, Customer Service, July 13, 2015
Hello, Thank you for taking the time to let us know how much you love your Caldera Hot Tub. Sounds like your are getting a great massage. Check with your dealer as to why the speaker might be going out, and they can contact us to see if we might be able to help with this. Have a great week!
Review 137 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
mb
fromNorthern Virginia
Gets a lot of use
PostedJuly 11, 2015
Nice addition that gets a lot of use between teenagers and friends and us and our friends
Response from Caldera SpasBy Jaclyn, Customer Service, August 6, 2015
Fun for the entire family! I love reading this.
Review 138 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
Big E
fromAndover Kansas
What is your age range?45-54
Gender:Male
Great for Fibromyalgia
PostedJuly 6, 2015
we use our hot tub 3 to 4 times per week, every week and this tub has been in perfect working order for the 3 years we have owned it. We just now had our first mechanical issue which doesn't effect the overall operation of the tub. I would buy another Niagara when this one quits. Definitely recommend this tub to all of you.
Review 139 for Niagara
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
RUSS
fromDUNNELLON,FL
What is your age range?35-44
Gender:Male
AWESOME PAIN RELIEF!!!
PostedJuly 3, 2015
BROKE MY NECK 8 YEARS AGO, THIS HELPED ME GET OFF PAIN MEDICATION AND HELPS MAINTAIN THE PAIN WITHOUT MEDICATION.
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2015
Thank you for your review! That's amazing to hear that you are experiencing relief with the Caldera Spa. We wish you the best and many more years of Relaxing Hot Tubbing!
Review 140 for Niagara
Overall rating
4
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
DannyT
fromTriangle, NC
What is your age range?55-65
Gender:Male
Great!, but trouble with speaker on one chair and a leak
PostedJuly 2, 2015
This Spa is delightful for comfort.
We bought the blue tooth sound system on the salesman's recommendation at Atlantic Spa's and Billiards in Raleigh, NC. However, one of the speakers failed on the captain's chair immediately and now we've experienced another failure on the same speaker. The service dept recommended I complain to Watkins. I'm not sure why I need to complain. The salesman should.
Also, we experienced a leak which was fixed and attributed to a gasket over-torqued in manufacturing. It seems OK now.
Response from Caldera SpasBy Peggy W. , Customer Service, July 6, 2015
Thanks for the great photo of your spa setting and for your review. Yes, the dealer should advocate on your behalf regarding any spa questions or concerns. I will contact them now to offer my assistance. Enjoy!