Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
39 out of 46(85%)reviewers recommend this product.
Customer reviews for Geneva
Review 161 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Greg
fromOcean Pines, MD
What is your age range?55-65
Extremely comfortable
PostedMarch 23, 2017
High quality product, the cover lift assist makes the llifting of the cover so much easier, however the attachments to the body of the pool seem a little frail.
The Blue Tooth Sound System worked very well, I think one of the speakers may need to be replaced-sounds fuzzy. In general, I am very pleased with the product (pool) and would highly recommend it. The service rep has been very attentive.
The Blue Tooth Sound System worked very well, I think one of the speakers may need to be replaced-sounds fuzzy. In general, I am very pleased with the product (pool) and would highly recommend it. The service rep has been very attentive.
By Customer Service Caldera Vanessa, April 3, 2017
Hello Extremely comfortable.
I am glad that you are enjoying your spa. It sounds like there might be a couple of issues that can use some attention. I will contact you and see what I can do to help.
Thank you for your post.
Happy Hot Tubbing!
I am glad that you are enjoying your spa. It sounds like there might be a couple of issues that can use some attention. I will contact you and see what I can do to help.
Thank you for your post.
Happy Hot Tubbing!
Review 162 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Ted
fromFarmington CT
What is your age range?55-65
Trouble-free for 12 yrs
PostedJanuary 15, 2017
Able to enjoy the tub without much intervention for the 12 yrs of ownership. Had one freeze in Jan. The tub would not restart after power interruption and we were away so the lines froze. Air pump issues encountered due to rodents. Screen appears to be a solution.
Review 163 for Geneva
Overall rating
1
/
5
Comfort
3
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Value:
1
/
5
DL
fromAlbion
What is your age range?45-54
Third major leak and countless cracked panels
PostedJanuary 10, 2017
Third major leak in a 12 month period. We have also had countless cracked panels and yes it has taken over a year to get one replaced. Now we have another cracked panel! Go figure! I've lost count on the cracked panels! The integrity of the frame for the hot tub is no longer supporting the hot tub! No idea why we have another major leak but this is considered a catastrophic failure all the way around. Let's see if Caldera is a reputable company and steps up to the plate!! We are done with it and we are demanding 100% refunded!! Our hot tub was purchased in August 2014 and delivered and installed in October of 2014.
3 of 3 found this review helpful.
By Customer Service Caldera Vanessa, January 12, 2017
I hear your frustration. We don't ever want this things to happen and I am sorry this has been your experience. I have escalated this issue to upper management. We have been in contact and I have reached out to your dealer as well. I hope that we can come to a resolution soon. Thank you for your time and review.
Review 164 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
MAT58
fromCentral Illinois
What is your age range?55-65
Don't Wait
PostedAugust 18, 2016
We have owned the Caldera Geneva Spa for about two years. After "thinking" about purchase for many tears, I wonder why we hadn't made the purchase earlier.
A day doesn't go by that my spouse doesn't say, "This is the best purchase we ever made.", and I agree. We enjoy it daily through all the seasons from 98F Summer to -17F Winter.
The routine care is simple and quick to perform; cleaning is much easier than I imagined; with a little attention to timing water changes are convenient to the Seasons.
1 of 1 found this review helpful.
Review 165 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
jasbo
fromDubuque,IA
What is your age range?55-65
Excellent Spa
PostedAugust 8, 2016
The Geneva is a wonderful family spa with a very nice assortment of seating stations allowing one to easily vary or focus their spa massage experience as desired. The only improvement I'd suggest is to make one of the seats a little deeper to accommodate taller users-for me that would ideally be the one with the neck jets.
Review 166 for Geneva
Overall rating
3
/
5
B
fromWaleska , Georgia
What is your age range?55-65
Bbrown
PostedJuly 31, 2016
We are not as impressed with this spa as we thought we would be.
It is lacking in quality for the amount of money it cost .
It is lacking in quality for the amount of money it cost .
1 of 1 found this review helpful.
Response from Caldera SpasBy Vanessa, Customer Service, August 3, 2016
Thank you for taking the time to let us know about your spa experience. I am truly sorry you are not happy with your spa. I would like to know more about what you feel the spa is lacking. We are always looking to get feedback from spa owners. I look forward in talking with you soon.
Review 167 for Geneva
Overall rating
5
/
5
Adam12
fromAkaska, S.D.
What is your age range?Over 65
Totally Awesome
PostedJuly 28, 2016
Takes care of aches and pains for a while. Very refreshing. We use it year around,
1 of 1 found this review helpful.
Review 168 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Kingjager
fromMcLean, VA
What is your age range?55-65
Good Hut Tub
PostedJuly 28, 2016
This is my third caldera spa and it has been a very good product. the only issue that I had was with the stereo speakers that failed after two years--but otherwise things have been good!
Review 169 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Lance
fromVirginia
What is your age range?55-65
roomey
PostedJuly 28, 2016
Love the lounge bench and the water fall effect. The lighting is wonderful and can be tailored to individual taste.
Review 170 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Tat2b
fromXenia,Oh
What is your age range?45-54
Love it!!
PostedJuly 17, 2016
I do construction by trade and this tub really wipes away the day.We have only had it a couple months
but It's been a getaway every evening after work.
but It's been a getaway every evening after work.
Review 171 for Geneva
Overall rating
2
/
5
Comfort
3
/
5
Quality:
2
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
AlyS
fromTexas
What is your age range?25-34
Not worth the price jump
PostedJuly 10, 2016
We have owned a handful of hot tubs over the years and so far the Geneva has been our biggest splurge and also our biggest disappointment! Jet head popping off, water filter easily "gunking" up, jets in awkward positions, and a pressure distribution setup that we still haven't mastered. This spa is too "bells and whistles" for its own good, a prime example of too many things going on for everything to work properly. We definitely should have gone one of the much less expensive (probably back to the $5,000 range) to get the best value for a comfortable working spa.
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, July 11, 2016
Thank you for taking the time to let us know about your spa experience. I am sorry to hear that your spa is having some operational issues. I would like to see how I can help. Please look for an email from me in your inbox. I look forward in working with you soon.
Review 172 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
mamb
fromPittsfield, IL
What is your age range?45-54
Why did we wait so long?
PostedJuly 7, 2016
at least once a week I tell my husband that this is the best thing we have ever purchased in our 33 years of marriage. we use the spa at least each evening and some days I am in it three times a day. we both feels so much better and our sleep quality is much improved.
1 of 1 found this review helpful.
Review 173 for Geneva
Overall rating
5
/
5
am123
fromMidlothian, va
What is your age range?35-44
Great, spacious spa
PostedJuly 7, 2016
Our Geneva has been a wonderful addition to our outdoor space. Great for fitting in the family or kids with their friends.
Relatively low maintenance with the frog system of chemical release.
We have thoroughly enjoyed the spa!
Relatively low maintenance with the frog system of chemical release.
We have thoroughly enjoyed the spa!
Review 174 for Geneva
Overall rating
5
/
5
Tubby girl
fromSunriver OR
What is your age range?45-54
Love my tubby
PostedJuly 7, 2016
I absolutely love my tub! I am in it all the time for random aches and pains. It's is so therapeutic. It's the best use of my $$ and has kept me from the doctors. So grateful for this amazing tub.
Review 175 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
2
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
gb0524
fromVirginia
What is your age range?55-65
We LOVE our Geneva Spa
PostedJuly 7, 2016
The Geneva is so comfortable, we absolutely love it. It sits on our pool deck, and it gets used daily. We have had a few struggles, some probably related to high use such as knobs coming apart and speakers ceasing to work, but we also had an internal part fail which drained the spa. Luckily we caught that before the spa completely drained so we were able to shut it down so nothing else was damaged. This is our first spa so water care still remains challenging, but our Geneva gets a ton of use, especially teens, so I'm sure that is part of the challenge. We do love our Geneva, and it's a good value!
Review 176 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dave
fromWashington, D C
What is your age range?Over 65
outstanding hot tub
PostedJuly 7, 2016
We have been enjoying our new Caldera Geneva hot tub for almost a year. It replaced a Caldera Niagara that we had for 22 years. The new tub is energy efficient, and is very quiet in operation. Placement of the massaging jets in the contoured seats provides the ultimate in relaxation. I believe Caldera is the best value on the market.
Review 177 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Geneva Spa Mama
fromAsheboro, NC
What is your age range?35-44
Geneva Spa Mama
PostedJuly 6, 2016
Very relaxing! Love the lounge and the captains seat!!
Review 178 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Brip
fromIllinois
What is your age range?45-54
Lovin it
PostedJuly 6, 2016
We love our spa. I did a lot of research and chose this brand as the best long term value. I really thought I wanted a control that I could use with my mobile phone, but after using the spa it turns it isn't necessary. Cracks developed on the outside, I guess I'll find out how good the warranty us.
Response from Caldera SpasBy Vanessa, Customer Service, August 1, 2016
Hello Lovin it
Glad to hear that you love your spa. While, not every product and or service may be needed for every spa, we like that you have an option.
Caldera Spas does have an extensive warranty. I'm sure your dealer will take great care of you and facilitate your services. If there is anything that the Customer Service can do, we can be reached at 800-669-1881 ext. 8432.
Thank you for your time and feedback.
Glad to hear that you love your spa. While, not every product and or service may be needed for every spa, we like that you have an option.
Caldera Spas does have an extensive warranty. I'm sure your dealer will take great care of you and facilitate your services. If there is anything that the Customer Service can do, we can be reached at 800-669-1881 ext. 8432.
Thank you for your time and feedback.
Review 179 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
CaptainKirk
fromSarasota, FL
What is your age range?55-65
Everyone is Impressed
PostedJuly 6, 2016
My Geneva is great. It has loads of room, a variety of positions and jets, beautiful lights, integrated Bluetooth sound system, and stays clean and clear. Everyone that sees it is impressed. Very relaxing!
Review 180 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Max
fromAlaska
What is your age range?45-54
Relaxing Experience
PostedJuly 6, 2016
The Geneva is a wonderful vacation at home. The filtration system could be improved on to give better water filtration but the cost to value ratio is incomparable to other brands.