Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
39 out of 46(85%)reviewers recommend this product.
Customer reviews for Geneva
Review 141 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
LA
fromSLC, UT
What is your age range?25-34
Utopia Geneva 2011
PostedAugust 1, 2017
I love our Utopia Geneva Spa. I recently and needed a replacement part (valve) that was discontinued on my model year spa. After contacting several dealers in Salt Lake City where I live, my only option was to re-plumb the valve in my spa for the new updated part. I had a feeling that somewhere , somehow I would be able to find this discontinued part on some dealer's shelve in another state. I felt the local dealers were not interested in helping me out and didn't offer any other solutions. I decided to google Caldera dealers in Arizona and i was so lucky and fortunate to have found Arizona Hot Tub Company. I explained my situation over the phone and Helena took immediate action. She felt that it was worth a try to call the manufacturer and see if they had access to this discontinued part. She didn't have to do this and I was amazed at her willingness to go the extra mile. Within 24 hrs she called me back to let me know her contacts at the manufacture had found the part i needed and were willing to ship it directly to me! I realized the Helena is the owner of the dealer and also realized quickly why they are receiving such great reviews on google. Wish we had a dealer with service like this in Salt Lake City. Arizona Hot Tub Company deserve more than 5 stars. Overall the Caldera Spa is great and we are happy owners.
By Customer Service Caldera Vanessa, August 4, 2017
I am glad that you were able to get what you were looking for. Helena is a great dealer and truly cares about hot tubbing. I made sure your comments have been seen by Helena and our supervisors. Thank you for your review.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 142 for Geneva
Overall rating
5
/
5
Rod17
fromKalamazoo
What is your age range?55-65
Essential Recovery
PostedJuly 15, 2017
Yes, I am renewed! My job requires that I am physically and mentally at my best every day.
Long challenging hours on my feet created an equation
for cramping and aches extending from my feet to my
Upper back that have been addressed by the year-round, consistent, reliable use of my Cadera Spa:)
G. Rodriguez, Jr.
Kalamazoo, MI
Long challenging hours on my feet created an equation
for cramping and aches extending from my feet to my
Upper back that have been addressed by the year-round, consistent, reliable use of my Cadera Spa:)
G. Rodriguez, Jr.
Kalamazoo, MI
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
Thank you so much for your review! We are so happy to hear that your Caldera spa plays a very significant role in your overall wellness. We wish you many more years of relaxation in your hot tub.
Review 143 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Mo
fromCedar Rapids, IA
What is your age range?55-65
Mo
PostedJuly 13, 2017
Great hot tub! Easy to use with good jet action. Relaxing
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
Thank you for your review. We are happy to hear that you are loving your spa and the jets. Enjoy the wellness.
Review 144 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Wendy
fromSeaford VA
What is your age range?45-54
We are very happy and relaxed
PostedJuly 12, 2017
We are a super busy family with two athletic teenagers. We all use the hot tub regularly. Whether it's for therapeutic reasons, a snowy day or just because, you can always find one of us in there. Of course, our kids love sharing it with their friends too! One of our favorite features would be the blue tooth speakers!! Our spa is a must have!!
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 19, 2017
There are so many reasons to spend time in your hot tub, and we are glad that you are using your spa so often! Thank you so much for your review. Enjoy the wellness.
Review 145 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Newave
fromAurora, OH
What is your age range?45-54
Nice
PostedJuly 12, 2017
Very relaxing - easy to maintain! Surprised it loses heat so fast in winter.
Response from Caldera SpasBy Chelsea, Customer Service, July 26, 2017
Hello Nice! I'm glad to hear you are enjoying your spa. It truly is relaxing and easy to maintain. Energy efficiency is very important and the spa is well insulated. Depending on the temperatures in your area, and frequency of use, you may see faster heat loss. Please reach out to your local dealer or Watkins Customer Service, 1-800-999-4688 ext 8432 to discuss winter options. Thank you for your review!
Review 146 for Geneva
Overall rating
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Ginamimi
fromMiami florida
What is your age range?55-65
My spa
PostedJuly 11, 2017
I love my spa. Very relaxing and my friends love it. Best purchase ever.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thanks so much for your review! We are so happy to hear you love your new Geneva spa. Enjoy the wellness.
Review 147 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Customer
fromJeffersonton va
What is your age range?35-44
Geneva
PostedJuly 11, 2017
Great spa!!! This spa is much more comfortable then other brands we sat in. The only complaint would be why the Geneva doesn't come in panels that look like wood . We don't like the plastic look of it compared to a wood look. Also the plastic panels are cheap and I had to have my dealer redo all of the velcro strips that hold them on. That being said , the interior looks beautiful. The jets are great !! The interior is very comfortable as well. I would say the Geneva is definitely the best spa for the money out there right now. Don't use the spa frog system except for the mineral cartridge. Regular chlorine is way cheaper and easier to manage. If u keep the chlorine at the correct levels ur spa will not smell like chlorine does in a pool.
1 of 1 found this review helpful.
Review 148 for Geneva
Overall rating
3
/
5
Comfort
4
/
5
Quality:
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
Joe
fromChambersburg pa
What is your age range?55-65
My spa
PostedJuly 11, 2017
Terrible wireless music system. My spa from day one had issues. Now the speakers got wet (go figure in a hot tub) and the system stopped working. 2 years!!??? I would not recommend a music system from Caldera ever!
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, July 12, 2017
Oh no! That is not ok. Obviously the spa speakers will get wet. However, they should not stop working becasue of that. I will email you to see what we can do to help.
Thank you for taking the time to let us know about your spa experience. Looking forward in working with you soon.
Thank you for taking the time to let us know about your spa experience. Looking forward in working with you soon.
Review 149 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Smcable3
fromEdmond, OK
What is your age range?35-44
Such a great decision!
PostedJuly 10, 2017
We had been shopping for a hot tub for over a year when we wondered into a Caldera dealer on a trip to to Dallas. We loved the modern design of the tub and would have bought that day if we lived there. We immediately contacted the Caldera dealer in Oklahoma, who was great about explaining everything and making sure the tub would be perfect for us. It totally has been! It has the perfect balance of seating options and the jets are designed to hit different areas in each seat. It I still extremely easy to care for to our with the Frog system.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you so much for your review! We are happy to hear you are loving the modern design of your Geneva spa - it certainly is beautiful. We're also happy to hear you love the seating options and jets. Enjoy the wellness!
Review 150 for Geneva
Overall rating
5
/
5
Ringo
fromGranite Springs, NY
What is your age range?Over 65
Nice and relaxing
PostedJuly 10, 2017
Just what you need for aching muscles after a long day of gardening.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you very much for your review. We're so happy that your Geneva spa provides you comfort for your aching muscles. Enjoy your personal wellness time in your spa!
Review 151 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Asha55
fromPortland, OR
What is your age range?55-65
Perfect Portland relaxer
PostedJuly 10, 2017
Love soaking in the Geneva on cold winter nights or warm summer evenings. The jets provide great massage gor neck, back and feet, even hands! Use it at least every other day, and enjoy sharing with family or friends. Highly recommend!!
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you for your review! We're happy to hear you are using your spa so frequently and are spending quality time with your family and friends in your Geneva. Enjoy the wellness!
Review 152 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
MommaLuft
fromMIDLAND
What is your age range?25-34
Great tub, a little difficult if you're short
PostedJuly 10, 2017
We love the tub. It is easy to maintain. The amount of jets are fantastic. The cover of the water filter comes out occasionally and I am 5'2" and I struggle to use the Lounge.
By Customer Service Caldera Vanessa, July 18, 2017
Thank you for letting us know about your spa experience. The jets are fantastic and provide the added benefit of soaking in a hot tub.
"Test Driving" the spa with a wet test helps to make sure the model you are looking at is a good fit. Not all models are the same size. You can use a spa booster seat to help give you a better fit. Your local dealer will be able to help with that.
Happy Hot Tubbing!
"Test Driving" the spa with a wet test helps to make sure the model you are looking at is a good fit. Not all models are the same size. You can use a spa booster seat to help give you a better fit. Your local dealer will be able to help with that.
Happy Hot Tubbing!
Review 153 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
John K
fromWilton, Ct
What is your age range?45-54
Premium Quality Spa
PostedJuly 10, 2017
I've owned the spa for approximately ten months and I would highly recommend it over other spas I have owned. The look fit and finish is outstanding.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
We're happy to hear that your first ten months with your spa have been fantastic! Enjoy the wellness. Thanks so much for your review.
Review 154 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Troublebaker
fromReno, Nv
Second-To-None
PostedJuly 10, 2017
Looked at several spa's and brands and ended up finding that the Caldera spa lineup was second-to-none in every way, and then some. From comfort and quality as well as overall ownership experience and time/cost to maintain I'm thankful I did my research and went with the best.
I won't sugar coat the fact that you'll probably pay a bit more of a premium to own a Caldera, but once you're an owner, you quickly realize that it was a small price to pay for such quality and ease of use. Literally, they just work and are ready to go whenever you are. Big picture, quite possibly saving you money in the end.
I also got the impression that the dealers that carry Caldera are more knowledgeable and invested in their products and customer service long-term. Sure, it's possible that this is nothing more than the enthusiasm of the staff I dealt with, but I did feel as though most other (non-Caldera) dealers were simply looking to move product.
If you made it this far then my suggestion to you, if you're on the fence, is to go Caldera and never look back. Like me, you'll quickly be a Caldera customer for life.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you so much for your review! We are so thrilled to hear that you are loving your spa, and that your local dealer helped you make the decision that was right for you! We wish you many more happy years relaxing in your spa and are thankful to have you as a customer for life. Enjoy the wellness.
Review 155 for Geneva
Overall rating
4
/
5
sarasotaspa
fromsarasota
Nice
PostedJuly 10, 2017
love the spa but hard to keep water clear without
additional chemicals
additional chemicals
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, July 18, 2017
Thank you for your feedback. Water care can take some getting use to. I would like to see how I can help.Please look for an email from me. I look forward in working with you soon.
Review 156 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
John
fromOKC
What is your age range?35-44
Great Hot Tub
PostedJuly 10, 2017
I love the room in this hot tub. Everything about the inside is awesome. The outside looks cool, but for the price, seems cheap. The side panels use plastic clips and some areas use Velcro. Seems like stainless steel connections or something more robust would've made this better. Love the arrangement of all the jets!
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, July 18, 2017
Hello Great Hot Tub!
Thank you for taking the time to let us know about your experience. The Geneva spa is a great spa to soak in and relax. We appreciate your feedback. I will make sure our team sees your comments.
Happy Hot Tubbing!
Thank you for taking the time to let us know about your experience. The Geneva spa is a great spa to soak in and relax. We appreciate your feedback. I will make sure our team sees your comments.
Happy Hot Tubbing!
Review 157 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Islandlog
fromCharlotte, NC
What is your age range?55-65
1st Spa
PostedJuly 9, 2017
This is our first spa. Still early but everything has been good. Water care easier than we thought. Spa stay nice and warm and always ready for use. Comfortable seats and good variety of jets
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 11, 2017
Thank you very much for your review! We are happy that you love the comfort of your new spa and the variety of jets. Enjoy the wellness!
Review 158 for Geneva
Overall rating
5
/
5
Btcountess
fromOak Island NC
What is your age range?55-65
Beat Spa Ever!
PostedJuly 1, 2017
This is our fifth spa and is by far the BEST. We love the space and that we can have all jets on at once. In others we've had to pick and change back and forth. Also love the @ease system. Total relaxation - not constant maintenance.
Response from Caldera SpasBy Catherine, Caldera Spas Team , July 5, 2017
Thank you so much for your review. We are thrilled to hear that you are loving the Utopia Geneva spa. Enjoy the wellness!
Review 159 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
PghFANATIC
fromNavarre Florida
What is your age range?45-54
Awesome relaxing place
PostedJune 25, 2017
Very well built and looks great. I would like it if the jets were a bit more powerful, but I'm one who likes rough waters.
By Customer Service Caldera Vanessa, July 6, 2017
Hello Awesome relaxing place!
Thank you for taking the time to let us know about your spa experience. Soaking in a beautiful soothing spa is a great way to pass the time.
Happy Hot Tubbing!
Thank you for taking the time to let us know about your spa experience. Soaking in a beautiful soothing spa is a great way to pass the time.
Happy Hot Tubbing!
Review 160 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Muzz
fromWest End
What is your age range?35-44
2017 Geneva Spa Review
PostedMay 24, 2017
This is the 2nd spa I have owned with the prior spa being the Hot Springs Envoy. I have been using the new Geneva spa now for 6 weeks and can comment as follows about my personal experience. I will start with the pros:
1.) I enjoy the small three button control opposite the main control panel. This makes it simple to turn on and off lights and jets.
2.) Spa lighting is very customizable
The needs improvement:
1.) Jet systems for two of the main seating areas is good, but for the remaining 4 seats, it is sub-par and almost useless. I only use the two main seats because of this.
2.) The location of the power being in the front of the spa does not fit most patio installations. Rather, it should be in the rear of the spa or opposite the main control. Mine now has a goofy conduit strung across the patio to get from the front left corner to the rear.
3.) Frog Ease system does not seem to work well. I have used the spa 6 weeks and the water quality is so bad I have to drain and fill the tub already. I have to add shock and PH increaser once a week just to keep the spa in acceptable water quality readings.
4.) The filter cover area should be designed or engineered to double as a cool down seat or one should be incorporated somewhere else. The cover and front plastic grate is cheap. On my Envoy, I could sit here and no issue.
5.) There should be ceramic filter option as I used to be able to clean my ceramic filters from my Envoy with a power washer which was great. I haven't found a good method yet to clean this paper filter.
1.) I enjoy the small three button control opposite the main control panel. This makes it simple to turn on and off lights and jets.
2.) Spa lighting is very customizable
The needs improvement:
1.) Jet systems for two of the main seating areas is good, but for the remaining 4 seats, it is sub-par and almost useless. I only use the two main seats because of this.
2.) The location of the power being in the front of the spa does not fit most patio installations. Rather, it should be in the rear of the spa or opposite the main control. Mine now has a goofy conduit strung across the patio to get from the front left corner to the rear.
3.) Frog Ease system does not seem to work well. I have used the spa 6 weeks and the water quality is so bad I have to drain and fill the tub already. I have to add shock and PH increaser once a week just to keep the spa in acceptable water quality readings.
4.) The filter cover area should be designed or engineered to double as a cool down seat or one should be incorporated somewhere else. The cover and front plastic grate is cheap. On my Envoy, I could sit here and no issue.
5.) There should be ceramic filter option as I used to be able to clean my ceramic filters from my Envoy with a power washer which was great. I haven't found a good method yet to clean this paper filter.
By Customer Service Caldera Vanessa, May 26, 2017
Thank you for taking the time to review your spa. We appreciate your feedback. I hope this information helps for better use of your spa.
Filter cleaner works well on all the filters. It removes oils and dirt better than just power washing. The spa cover is a tool that is used to insulate the spa. It also protections small children from getting in and drowning. The frog system has two cartridges. Try flipping them around so that the mineral cartridge is on the bottom and bromine on top. Spa seating and configuration is something to consider when looking for a spa. You bring up a good point. Consider the location the spa is going to sit in and it's orientation. We have make different model options that should accommodate most peoples patios and backyards.
I will be sure to pass on your review to consider in future designs.
Happy Hot Tubbing!
Filter cleaner works well on all the filters. It removes oils and dirt better than just power washing. The spa cover is a tool that is used to insulate the spa. It also protections small children from getting in and drowning. The frog system has two cartridges. Try flipping them around so that the mineral cartridge is on the bottom and bromine on top. Spa seating and configuration is something to consider when looking for a spa. You bring up a good point. Consider the location the spa is going to sit in and it's orientation. We have make different model options that should accommodate most peoples patios and backyards.
I will be sure to pass on your review to consider in future designs.
Happy Hot Tubbing!