Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
38 out of 45(84%)reviewers recommend this product.
Customer reviews for Geneva
Review 101 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
Marty
fromFlirida
What is your age range?Over 65
Nice spa with a single issue
PostedNovember 14, 2019
We have had pop problems with the sound system since day one. The people we bought it from have tried to fix the problem. However, the problem persists.
Review 102 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Buckjohn6779
fromSenoia, GA
What is your age range?55-65
Perfect Hot tub! Why did we wait?
PostedNovember 4, 2019
We bought this tub after looking at most of the major manufacturers. This tub just had the "IT" factor we were looking for. And boy did it deliver. We love the hot tub. Looks great, seating is comfortable and the lighting package and Bluetooth speakers help set the mood after a stressful day. I highly recommend this hot tub to anyone looking for the perfect relaxation destination in their back yard.
Review 103 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Goon & Gina
fromSparks, Nv
What is your age range?45-54
We love our spa
PostedSeptember 7, 2019
We sleep so much better. My husband whom, constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening.
We recommend a spa to everyone.
We recommend a spa to everyone.
By Customer Service Caldera Janet, September 21, 2019
We are glad the Geneva spa is helping you get better sleep and less pain for your husband.
Review 104 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
5
/
5
Geneva
fromLake City, Fla
What is your age range?Over 65
Best Spa
PostedSeptember 2, 2019
It is a great quality spa with minimal care.
Our dealer Kirsplash has been wonderful as well.
Our dealer Kirsplash has been wonderful as well.
By Customer Service Caldera Janet, September 6, 2019
We are glad you enjoy your Geneva spa!
Review 105 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
george731
fromny
What is your age range?45-54
great jets, hard to keep water clear
PostedAugust 26, 2019
Jets & power are great, hot tub looks nice enough.
Had an emerald hot tub for 20yrs & had cloudy water maybe twice in all that time (& that's with using it as a "pool" for young children!). This hot tub, I've had cloudy water a number of times already. I just don't feel the filtration system is very great. It's a salt water tub, maybe that has something to do with it. was told salt water would be less maintanence, but that's not my experience so far
Had an emerald hot tub for 20yrs & had cloudy water maybe twice in all that time (& that's with using it as a "pool" for young children!). This hot tub, I've had cloudy water a number of times already. I just don't feel the filtration system is very great. It's a salt water tub, maybe that has something to do with it. was told salt water would be less maintanence, but that's not my experience so far
Review 106 for Geneva
Overall rating
3
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Simoncat
fromNorthern California
What is your age range?45-54
Previously owner of Dimension One spa
PostedJuly 31, 2019
We’ve had Geneva for about 7 months. It is aesthetically pleasing and easy to care for but the siding pulled away from the sides after 5 months. This was fixed manually with a few screws by our rep so no complaints other than the inconvenience. We are now experiencing issues with our LCD panel. It seems to be freezing up and not responding unless we reset the circuit breaker which is happening every few days. Again, our rep is coming out to repair it, but again it is an inconvenience and a bit disappointing for a brand new purchase (for the price we paid). I hope we don’t continue to have more issues. The tub is beautiful and we love the comfort and pretty lights. It’s very easy to clean and maintain ourselves. We are happy with our rep and his communication with us!
By Customer Service Caldera Vanessa, August 5, 2019
Thank you for your feedback. I am sorry that your spa is not giving you the best impression of Hot Spring. Sounds like you have a supportive dealer and I am sure they will have your spa in working order shortly. I will make sure to pass along your comments to our team. It's feedback like yours that helps make us better.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 107 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
SilverFox154
fromAustin TX
What is your age range?55-65
Viva Calderas
PostedJuly 15, 2019
From the moment we set foot in the Calderas Spa my fiancé and I knew this was the one. From the unobtrusive yet very knowledgeable sales person to the quality of the spa itself, we were left with a warm glowing feeling. Little touches like our names on the sign inside the wet test made it such a pleasurable experience. It’s a great addition to the family and provides a hub to chat the evening away. Plus points all round. Now here comes the summer...... Thank you Calderas!
2 of 2 found this review helpful.
By Customer Service Caldera Janet, July 19, 2019
We are glad to hear you are happy with your Geneva spa!
Review 108 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
5
/
5
Birdman0321
fromMichigan
What is your age range?18-24
Great deal for the price!
PostedJuly 14, 2019
Ease of maintenance alone makes this purchase worth it! Seats 6 comfortably and feels great
Review 109 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Mark
fromSeattle
What is your age range?55-65
Enjoyment and Relaxation
PostedJuly 14, 2019
Very fun, easy to use and maintain. The Geneva has helped to relieve the tightness in my back after rounds of golf, The jets are very powerful and easy to manipulate.Good product.
By Customer Service Caldera Janet, July 19, 2019
We are happy to hear you are enjoying your Geneva spa!
Review 110 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
GibsonCustomShop
fromWake Forest, NC
What is your age range?45-54
great for relaxing with the family
PostedJuly 10, 2019
we've wanted a hot tub for some time, and eventually went to a dealer that carried Caldera and Hot Springs. We were impressed with both manufacturers, but settled on the Geneva as the best fit for us. I'm relaxing in it every night, and the family joins me a few times a week. my stress level is down and muscle pain is reduced with the powerful jets on this model. I should have purchased one sooner!
Review 111 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
AugustLOVE
fromReno
What is your age range?35-44
Love our Caldera!
PostedJune 25, 2019
We are a family of 5 and we all can enjoy the hot tub without being crowded! We also love all of the options and comfort of the seat of and head rests .
By Customer Service Caldera Janet, June 28, 2019
We are happy you and your family are enjoying the Geneva spa!
Review 112 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
CapeCod Juli
fromCape Cod, MA
What is your age range?45-54
Live in Relaxation
PostedJune 25, 2019
We love our new Geneva hot tub! We replaced an older model tub that had limited, simple jets and we had no idea how much it would improve our quality of life. Each seat has its own therapeutic qualities so whether it was a long day at the office, a long day of yard work/ cleaning or just a romantic night this tub is perfect for all occasions. The Frog system makes it so easy to keep the chemicals right, no guessing! And at 6'0 and 6'4 my husband and I fit perfectly in the deep seats. Thank you Caldera!
Review 113 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
OhioHotTub
fromColumbus, OH
What is your age range?35-44
Couldn't be more pleased with purchase.....
PostedJune 24, 2019
After extensive online researching and multiple trips to showrooms, I decided to move forward with the purchase of a Caldera Geneva spa. The lounge seat with foot massage is awesome.... by far my favorite seat in the spa. The family uses the hot tub multiple times per week, so any fear of non use have been diminished. Water care is a breeze. Our hot tub has been a great purchase.
By Customer Service Caldera Janet, July 5, 2019
We are glad you are happy with your purchase of the Geneva spa.
Review 114 for Geneva
Overall rating
4
/
5
KellyL
fromManlius, NY
What is your age range?45-54
Great wellness spa!
PostedJune 20, 2019
We have really enjoyed the therapeutic benefits of having a home spa. The comfort of the seats and variety of jets are wonderful for easing sore muscles or aching joints. We use ours daily for the therapeutic benefits.
By Customer Service Caldera Janet, June 28, 2019
We are happy you are enjoying your spa and it's therapeutic benefits.
Review 115 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dave82
fromWakefield, MA
What is your age range?35-44
I love our tub
PostedJune 20, 2019
We ordered our tub in October with a 6 week lead time. The manufacturer was able to beat that time and the tub was ready in 4 weeks.I had my landscaper prep an area next to my patio in advance to ensure a level surface. The wiring was a simple job (I am an electrician don’t do it yourself if you are not qualified but was a 4 hr job start to finish) supplier installation took half a day on a cool November New England day. Filled the tub and added chemicals. It heated up from tap water to 102 in about 8 hours. My family and I went in the next day and it was like heaven! The electric bill does go up per month but not to crazy maybe extra $50 or $60 a month in winter. Less as warm weather comes around. My only regret is I don’t go in enough. But I guess that makes it that much better every time I do. My wife and her friends I can’t keep them out of there. We have had our tub for 7 months now I am preparing to flush the water and refill. It made it through its first harsh new England winter and still looking brand new. You will find tubs out there for less money, but you definitely get what you pay for. This is a luxurious tub through and through. ~Dave
By Customer Service Caldera Marianne Walters, September 24, 2019
Welcome to the Caldera Hot Tub family! I feel the same way, I don't use my enough!
Thank you for taking the time to send us your review!
I could not agree with you more and sounds like it's a great way for friends to come together too!
Enjoy and get in that hot tub tonight, you deserve it!
Marianne
Thank you for taking the time to send us your review!
I could not agree with you more and sounds like it's a great way for friends to come together too!
Enjoy and get in that hot tub tonight, you deserve it!
Marianne
Review 116 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Jon813
fromTampa
Strong Jets
PostedJune 15, 2019
Strongest jets ever in a hottub. Love the lights at night
By Customer Service Caldera Janet, June 27, 2019
We are glad you enjoy the jets and lights on the Geneva spa!
Review 117 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Craig 44
fromNewark NY
What is your age range?55-65
Love my Geneva
PostedMay 18, 2019
Wife and I love our Caldera spa. We use it every day. So relaxing after a long day at work. Easy to maintain. Would recommend to anyone on the fence about purchase.
By Customer Service Caldera Janet, May 22, 2019
Thank you for your review of your Geneva spa! Knowing you have it waiting for you after a long day of work is one of the best things to come home to.
Review 118 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
AFFlyboy
fromDenver Colorado
What is your age range?45-54
Advice from a 5 tub owner who finally found Caldera.
PostedApril 28, 2019
I have owned five hot tubs, over the past 20 years. I so wish I would’ve found a caldera for my first time as I truly believe it would’ve been the only tub I would’ve needed for 20 years. I never did buy a really inexpensive tub from the big box stores so we’re not comparing to the $3000 tubs from China. Those I would’ve never considered but even with the ones that I did purchase they just never seem to last or hold up in quality as one would expect. Several of the expense of times I had just didn’t seem to enjoy and have issues with after only five years of service. I almost made a typical hot tub purchase mistake By getting wrapped up in gimmicks marketing pretty lights, number of jets. The number one thing you need to do was wet test it may sound crazy but you have to wet test a Tub. Here’s a perfect example and a wrapped up and looking at the time that I had 1 million lights 100 yards and one seed that went from foot to neck on paper and staring at it it looked incredible what testing it not a good experience no pressure at all. Although the tub may look beautiful in your backyard that you just spend a pretty penny on as soon as you would get in it every night I just don’t believe that it would provide the therapy that most are looking for in a good hot tub. Fortunately I found an exceptional dealer that was interested in selling me a tub that would meet my needs or even exceed my needs and not a time that would necessarily just put more profit in his pocket. My Caldera Hot Tub has been the best Tub that I have owned. I believe it is the best quality tub that I’ve ever owned which in turn I believe will make it last for longer than any time I’ve ever owned I will have less maintenance compared to any time that I’ve owned. I get the absolute best therapy from this Tub than any other that I’ve ever owned it’s not just sitting in a tub of hot water. The Frog water maintenance makes taking care of this tubs water super easy. Virtually maintenance-free. Some people may also shy away from the potentially higher price point compared to less expensive hot tubs. Not taking into account the true Cost of ownership over time. I’ll wrap up this review with do yourself a favor go check out your local caldera hot tub dealership you won’t be sorry
1 of 1 found this review helpful.
Review 119 for Geneva
Overall rating
1
/
5
Comfort
3
/
5
Quality:
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
ncoffing
fromSeattle, Wa
What is your age range?35-44
Worst Spa purchase I've made
PostedMarch 8, 2019
I purchased a Caldera Spa this year and its been an absolute nightmare. The spa arrived broken and after going through 3 different repair companies I still have a non-working Spa. Caldera does not have any interest in helping their customers for what they've said is a warranty item. Extremely disappointed. I paid a premium price for a premium warranty and even after spending thousands haven't been able to use the tub ONCE.
What a headache.
3 of 3 found this review helpful.
Response from Caldera SpasBy Chelsea, Customer Service, March 13, 2019
I am sorry to hear you have not been able to use you spa since it arrived. We want to ensure you do receive any needed repairs, and I certainly understand your frustration from the wait. I have emailed you directly to discuss this situation further to help get your spa up and running. I look forward to speaking with you soon.
Review 120 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
soakinginpa
fromJohnsonburg, PA
What is your age range?55-65
Our Fist Hot Tub and What a Great Decision!
PostedOctober 7, 2018
This was our first Hot Tub Purchase, and after doing a lot of research we decided on the Geneva. I can honestly say that it was the best decision we have made as husband and wife. We LOVE our Geneva Hot Tub and use it daily!!