Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
38 out of 45(84%)reviewers recommend this product.
Customer reviews for Geneva
Review 61 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Yvonne05
fromDedham MA
What is your age range?45-54
Best Purchase Ever
PostedFebruary 22, 2021
We are a family of 5 and all are enjoying the hot tub. Great for after a work out, stressful day, or having a bunch of friends over. We were thrilled with the service we receieved, everyone was helpful and very kind. Could not be happier!
Review 62 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
JackieOMaine
fromME
What is your age range?45-54
Game changer
PostedFebruary 20, 2021
Since we have gotten our hot tub, we are in it every day. My husband and I can relax and unwind. We have seen shooting stars, learned new constellations, and even seen a sunrise.
We really feel it has helped our stress levels immensely. We sleep better and have fewer muscle aches.
It has definitely helped cure my plantar fasciitis. It is the best after a weekend of skiing.
We talked about getting one for years and we looked at a bunch before deciding on the Geneva. We are so happy with it. It was well worth the wait.
We tell everyone what a game changer it is.
We really feel it has helped our stress levels immensely. We sleep better and have fewer muscle aches.
It has definitely helped cure my plantar fasciitis. It is the best after a weekend of skiing.
We talked about getting one for years and we looked at a bunch before deciding on the Geneva. We are so happy with it. It was well worth the wait.
We tell everyone what a game changer it is.
Response from Caldera SpasBy Customer Care, February 26, 2021
Thank you so much for your review! We are so happy to hear that your hot tub has helped provide you with some relief. Enjoy the wellness!
Review 63 for Geneva
Overall rating
1
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Disappointed Albertan
fromPonoka
What is your age range?35-44
Huge mistake - terrible purchase.
PostedDecember 24, 2020
We bought this high end hot tub to ensure we had something in 2020 that didn’t present challenges or difficulty. In perfect 2020 fashion this hot tub was the worst purchase we’ve ever made. It has been nothing but a hassle and headache.
We had a variety of Caldera repair specialist come out to repair it and we are still plagued with the same issue we had the minute we powered it up for the first time in August. Parts have been replaced and are now being replaced again as they are also defective, the mother board has been replaced, the tub recoded, high limit switches have been replaced and the heater, you name it, it’s been done!
Today, on Christmas Eve, two more repair men were scheduled to come to give it its “final fix”, so I went out to the tub to check it out before their arrival the tub had drained completely since their service call yesterday and was exposed to our Canadian winter. Upon inspection the plug on the already replaced heater malfunctioned. Now the tub is winterized and unusable over the holidays.
On a different note, the chlorine system reacted with my skin so we upgraded to the salt water system (~$1000) upgrade and it too doesn’t work as it can’t create its own chlorine.
If your looking for a spa DO NOT purchase a Caldera. I sincerely hope this review saves others the frustration we have encountered.
3 of 3 found this review helpful.
By Customer Service Caldera Chelsea Elam, January 5, 2021
Oh no, I am sorry to hear you've had such a negative experience with your spa. I am glad your dealer has been working with you to resolve these issues. We will do everything we can to support your hot tub and the store to make sure you have a functioning spa to depend on. I see that you've worked with our service team directly as well, and I will follow up to make sure this is fully addressed.
Review 64 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
John
fromWindsor, CO
What is your age range?55-65
Great investment
PostedDecember 21, 2020
Our new Caldera tub has been a great investment for the entire family. Not only does it help with basic muscular pains, it's a great family gathering spot to just sit and talk about life's events and daily activities. No TV or electronic distractions except some good tunes on occasion. The tub has been operating wonderfully since some early start up issues with the salt cartridges. Now maintenance is minimal and enjoyment is high! Thanks Caldera and Summit Spas (Windsor, CO).
1 of 1 found this review helpful.
Response from Caldera SpasBy Customer Care, December 24, 2020
Thank you for your review! We wish you many years of hot tub happiness to come.
Review 65 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Tom
fromSouth Jersey
What is your age range?55-65
Blue tooth speakers.
PostedDecember 9, 2020
You can't not buy them. They are not connected to a constant power source. You have to program them everything you turn your tub on. My JBL sounds better sitting on my filter than the speakers do. One speaker has rusted out and stained my tub. Was fixed under warranty but leaves a bad taste for the rest of them. Was told to much chlorine use. Time will tell. Rest of spa works great. Hot Springs has a great service team. I would be lost with out them. So buy your tub from Hot Springs you won't have any worries other than sound.
By Customer Service Caldera Maria, January 15, 2021
I'm sorry about your speaker, and I am glad your dealer took care of it.
When connecting the Bluetooth, you should not need to pair each time, but you will need to make sure the music source is on and that you are connected each time. If you should need additional help keeping your Bluetooth connected, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
Thank you for your review.
Happy Hot Tubbing!
When connecting the Bluetooth, you should not need to pair each time, but you will need to make sure the music source is on and that you are connected each time. If you should need additional help keeping your Bluetooth connected, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
Thank you for your review.
Happy Hot Tubbing!
Review 66 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Buckjohn6779
fromSenoia, GA
What is your age range?55-65
Incredible Hot tub!!!
PostedNovember 11, 2020
We absolutely love our CalderaSpas hot tub. We use it year round and it is always the perfect place to relax and unwind. It looks beautiful and is extremely comfortable and relaxing wherever you are in the tub. I personally like to rotate throughout the entire tub so that the jets give you a total invigorating experience. It's perfect for the entire family and a great addition to our outdoor area. I highly recommend it and wish we had bought it sooner. Care and maintenance is a breeze through the use of the screen display. Friendly reminders also help with the overall maintenance of the spa. This is an incredible spa!
0 of 1 found this review helpful.
Review 67 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
JclineNC
fromRaleigh NC
What is your age range?45-54
Wonderful spa
PostedNovember 10, 2020
We purchased a Caldera Spa because it felt like a true therapeutic spa vs just a hot tub with a few jets. In addition, the quality and warranty was superior to other spas we considered. We opted for the 2019 model and were able to convert to salt water filtration. We use the spa several times a week all year. During the summer we just put it in summer mode and cool off while still enjoying the spa. We have had no issues with the spa and maintenance is easy.
Review 68 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jenny
fromReno, Nevada
What is your age range?35-44
Great Hot Tub!
PostedNovember 10, 2020
We love this Hot Tub! After looking eat quite a few different brands, we decided on the Caldera brand based on the reviews on quality and the ease of usage. We did have one issue with a jet but the company was quick to come out and repair it, other than that, it has been such a great addition to our property! Easy to use and fun!
0 of 1 found this review helpful.
Review 69 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
3n-out
fromSan Antonio, TX
What is your age range?55-65
Take me away
PostedNovember 10, 2020
Never before have we owned a hot tub. This Caldera is a great addition to our lifestyle. The maintenance is very easy using the saltwater system. That was the thing we were most concerned about. Turns out it was the last thing we needed to be concerned about. This is a super nice hot tub with great options. It's a show stopper. We love it and we love how we feel and sleep after a nice long soak. Thanks Caldera! You've made our life a little more relaxing!
Response from Caldera SpasBy Customer Care, November 12, 2020
You are very welcome! We are so thrilled to hear you are loving your hot tub. We wish you many years of hot tub happiness to come!
Review 70 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
tr690
fromWaverly, OH
What is your age range?25-34
A new daily routine
PostedNovember 10, 2020
We LOVE our Caldera Hot Tub so much that we use it every day and keep it running year round. We both work at jobs where we are on our feet all day and then coach sports after, which meant that our daily routine really took a toll on the body. We have noticed we are sleeping better and the aches and pains aren't a daily issue anymore. Also, with the Freshwater Salt system, the amount of maintenance is minimal. We definitely recommend the Caldera brand and are so happy with our purchase.
Review 71 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
1
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Kelc
fromStamford
What is your age range?35-44
Quarantine Savior
PostedNovember 10, 2020
The spa tub is so relaxing. After a long day of work it really helps to wind me down. It massages tight muscles and really calms the mods after a stressful day of working from home. Guest are amazed that it’s more than just a hot pool and is actually so soothing.
Review 72 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
CB
fromHarrisville, Pa
What is your age range?35-44
Best tub ever
PostedNovember 10, 2020
We originally purchased a Geneva hot tub in 2008. It went through 2 military moves and when we sold our last home the purchasers wanted the hot tub. Once I retired from the army I purchased my 2nd Geneva hot tub.
I injured my back in Iraq in 2005 and this tub is great decreasing my back pain.
Review 73 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Mikoshark2
fromVentnor City NJ
What is your age range?55-65
Very nice Hot Tub
PostedNovember 10, 2020
I’ve had 3 different hot tubs in the last 25 years and the Caldera Geneva hot tub is by far the best. The therapy and total relaxation when in this hot tub is amazing. Keeping the water clear is easy and doesn’t take up much time. You can’t go wrong with this hot tub. I highly recommend it
Review 74 for Geneva
Overall rating
1
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
2
/
5
Steve from Stamford
fromStamford, CT
What is your age range?Over 65
Problems with the salt cleaning system
PostedNovember 10, 2020
Tub ran well for three months, then salt system started going on the blink, reducing the tub's ability to keep itself clean. The device on the side of the tub has had problems throughout this market area, and has been replaced at least half a dozen times--to no avail. The tub gauges read OK salt levels, but the water tests four times two high. So something is clearly wrong--apparently the controller (under the tub) needs to be fixed or replaced. Mike's Direct, the sales company, can't or won't fix it so far, so we are very disappointed. If they can't/won't fix it, we'll go back to bromine bobbers and frequent changes in water. For now, though, BEWARE of problems with salt cleaning system!
3 of 3 found this review helpful.
By Customer Service Caldera Angelo, November 23, 2020
Hello,
Thank you so much for reaching out to share your issues as we are always looking for ways to improve. I am so sorry to hear that the FreshWater System has not been giving you the relaxing experience we strive for . We will make sure to contact you so we can hear all your concerns. I look forward to speaking to you and seeing how we can help out. For now, Have a great day and happy holidays!
Thank you so much for reaching out to share your issues as we are always looking for ways to improve. I am so sorry to hear that the FreshWater System has not been giving you the relaxing experience we strive for . We will make sure to contact you so we can hear all your concerns. I look forward to speaking to you and seeing how we can help out. For now, Have a great day and happy holidays!
Review 75 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Mfcbear
fromBirmingham, AL
What is your age range?35-44
Great saltwater hot tub
PostedNovember 10, 2020
Great saltwater hot tub. Highly recommend the saltwater version. Easy to take care of, therapeutic and fun for kids parties.
Review 76 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
LoriB
fromMA
What is your age range?55-65
Very Much Worth the Wait!
PostedNovember 8, 2020
We looked into purchasing a hot tub for years. Last year when I found out that I have severe arthritis at 54 and told that a hot tub could help we decided it was time. We researched several brands and decided the Geneva was the perfect size. Due to COVID related manufacturing shut downs etc. the delivery took almost 5 months but it was very much worth the wait. We use it everyday since delivered 3 weeks ago, very little maintenance and have enjoyed unplanned quality time with the family included two older children that came to visit and talk in the hot tub. Everyone comments on how beautiful and relaxing it is. My children have commented that its the best purchase we ever made. I've even incorporated an exercise routine in my nightly soak that never feels like exercising. The design is well thought out including the illuminated logo that is half white and a half orange/red lights up when the tub has reached the desired temperature you've set. I can tell right from my window when the tub is ready which comes in very handy especially with New England weather that we've already had 6 inches of snow and three days later 70 degree weather. I keep it slightly lower when not in use and raise it when I get home from work and within an hour its ready to go. Wish we made this purchase years ago but glad we waited as this model has the Freshwater salt system.
Response from Caldera SpasBy Customer Care, November 12, 2020
Thank you so much for your review. We wish you many years of happiness and wellness to come in your hot tub!
Review 77 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
MTAC65
fromNorth Carolina
What is your age range?55-65
Soothing and invigorating at the same time
PostedNovember 5, 2020
This was our first hot tub purchase. We were sold the moment we sat in our dealers showroom model. We settled on Calderas Geneva model. The lounger seat is amazing. There is nothing like sitting in our hot tub from the powerfull jets to the sizzling bubbles. You feel like a new person once you get out. Great right before turning in for the night.
Review 78 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
2
/
5
Energy Efficiency
3
/
5
Value:
2
/
5
Sleeperhus
fromSouth Dakota
What is your age range?45-54
A RELAXING SOAK
PostedNovember 2, 2020
VERY RELAXING TO SOAK IN! KEEPS WATER TEMP NICE AND HOT, JUST LIKE I LIKE IT, EVEN IN SINGLE DIGIT TEMPERATURES! NOT SUPER INTUITIVE ON THE WATER CHEMICAL BALANCING...IVE HAD IT ALMOST 2 WEEKS AND I STILL CANT QUITE PERFECT IT. THE SPA CAME WITH SEVERAL DIFFERENT PIECES OF LITERATURE ON HOW TO BALANCE THE CHEMICALS AND ALL WERE SLIGHTLY DIFFERENT. I WOULD LOVE A MACHINE THAT I COULD STICK THE WATER IN AND IT WOULD GIVE ME NUMERICAL READINGS ON THE PH AND SUCH INSTEAD OF TRYING TO MATCH THE STRIPS TO THE BOTTLE AND THE COLORS SEEM TO CHANGE QUITE DRASTICALLY WITH THE AMOUNT OF TIME ITS ON THE STRIP...IM NOT SURE WHAT TO BELIEVE? BUT, DESPITE THAT, ITS SUPER RELAXING TO SIT IN AND I LOVE IT!!!!
Review 79 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Massachusetts Soaker
fromTaunton, Ma
What is your age range?35-44
Relaxing and soothing
PostedNovember 1, 2020
Bought my Caldera Geneva about 2 years ago from Apollo Pools and Spas in Lakeville, Ma. It has the built in salt system. I replaced a older hot tub. This one is much more energy efficient, the controls are much easier to use and the water clarity has been nothing short of phenomenal. Love everything about the tub. Waited to write a review because I wanted to see how the service was on follow up. We have had one small issue that was resolved within 2 days of notifying the dealer. Would absolutely recommend this tub and the dealer we purchased from to a friend
Review 80 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Julie Ann
fromPittsburgh, PA
What is your age range?35-44
Relaxing
PostedOctober 29, 2020
When everything shut down with COVID, we were able to spend every night enjoying our hot tub.