Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
38 out of 45(84%)reviewers recommend this product.
Customer reviews for Geneva
Review 221 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dr. Bob
fromArlington, Texas
What is your age range?55-65
Gender:Male
The best product ever!
PostedJune 30, 2015
We have had our spa for 4 years now and it's been virtually maintenance free (other than changing the water every 6-7 months). We use it year round (in Texas) although winter is the most fun. As a relaxing tool before bedtime, or massage therapy anytime, It's the best and most used thing we've ever bought. Worth the money? You Bet! Thank you Caldera for such a Quality Product.
Response from Caldera SpasBy Jaclyn, Customer Service, July 15, 2015
Thank-you for taking the time to review your Caldera Geneva model spa, Dr. Bob! I love that you are able to enjoy the tub year-round. What a treat to know your spa is ready to relax in after a long day. May you enjoy your Geneva for many years!
Review 222 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Pete399
fromEvergreen CO
What is your age range?55-65
Gender:Male
Amazing Experience
PostedJune 30, 2015
Spas have come along way in a few years. This tub is easy to car for and almost runs itself. It has great jets that get to muscles our other tubs never reached without some body twisting. No regrets about s this high quality tub. And our friends love it too! We get cold in the winter but no problems with out tub and its great on a cold night.
Response from Caldera SpasBy Marianne, Customer Service, July 2, 2015
Hello, Thank you for the review of your Caldera Utopia Hot Tub! We are so happy you enjoy your spa, and also your friends get to benefit too! Enjoy those nice warm waters!
Review 223 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Mike at the Lake
fromSmith Mountain Lake, VA
What is your age range?55-65
Gender:Male
Terrific Hot Tub!
PostedJune 30, 2015
We have owned out Caldera Hot Tub for a year now with zero issues. It is exactly what we wanted. Plenty of jets, plenty of power, lot of seating options for whatever mood you are in and plenty of lighting options. It looks great and works great. We could not be happier.
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2015
Love your Hot Tub set up! The lights and the glass wall help create a relaxing setting. Thank you for your review and picture.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 224 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Peter
fromBoise, Idaho
What is your age range?Over 65
Gender:Male
Caldera Geneva Spa
PostedJune 29, 2015
We now own our second Caldera spa (hot tub). We bought the second one after we moved to a different home, and definitely wanted to stay with Caldera because of the quality and value of their products. The spa as worked wonderfully. It is energy efficient and easy to maintain chemical balance, and never leaks. The surface has remained smooth and shiny over several years of use. I would recommend Caldera to anyone looking for a quality spa that will hold up over time.
Response from Caldera SpasBy Ben, Customer Service, July 6, 2015
Hi Peter - what a great testimony! Thank you for your continued faith in the Caldera brand! The Geneva is a fun model - and built to last! We hope you continue to enjoy the Caldera line over the next coming years, and thanks again for sharing!
Review 225 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Waterlogged
fromChapel Hill, NC
Geneva Spa Review
PostedJune 23, 2015
Extremely happy with the quality of the spa. Unhappy with the dealer (Atlantic Spas and Billiards of Raleigh, NC) who did not quote the price of the Caldera steps and the spa arrived with a shoddy set of steps. Only complaint about the spa is that air bubbles creep into the lines overnight and the pumps have to be cycled through a couple of times to activate the jets.
Response from Caldera SpasBy Ben, Customer Service, June 25, 2015
Hello and thank you for providing positive feedback on your Geneva model spa! We are sorry to hear about your unhappiness with your local dealer - I would encourage you to contact our excellent customer service team by dialing 800.669.1881, press ext 8432, to speak with one of our knowledgeable representatives. We would also like more information on the air bubbles creeping into the lines. Do give us a call so we can help!
Review 226 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
tmihalic
fromTaylors, SC
What is your age range?Over 65
Gender:Male
Awesome Hot Tub
PostedJune 23, 2015
When we bought our Geneva, we were worried about the cost of electricity. Now, after 2 1/2 years of owning it, we can honestly admit that we have never really seen any up tick in our electricity costs. It is very economical and after working in the yard for a day, it is the first place we go. It's comfortable and soothing, and always hot and ready when we are. The Caldera Geneva is by far the best hot tub we have owned.
Review 227 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
BuddyHolly
fromCambridge Springs Pa
What is your age range?55-65
Gender:Male
Our First Hot Tub !
PostedMay 7, 2015
Having only had one day with our new Geneva I can only accurately rate some of the features as I have no long term data yet, but I want to rate our initial reactions to the Geneva by Caldera, our very first spa.
We ordered our tub thru Lighthouse spas in Erie Pa and felt we were treated quite nice and pricing was fair based around some internet forum searching I had done. The tub was reviewed highly and a top of the line tub from a top of the line company for a top line price so my expectations are nothing but the Cadillac of tubs. I advised the dealer I was going to do my own install and he told me the GFCI sub panel was supplied and once I put a down payment on the tub he gave me the panel to get my electrical started. I found a site to download a manual as the electrical isn’t spelled out to well in the catalog brochure. Watkins uses a split GFCI no one else does and for a very good reason that I had to do some digging to find out why as they don’t advertise the reason. It has to do with keeping the spa heater on a separate GFCI and in the event of a heater failure in cold weather the tub still has power to go into survival mode running the pumps to circulate water buying you much more time to get a repair done. Living where our winters get down to -30F this is a very smart feature to have.
The tub was delivered nicely packed the crew from Young’s spa did a professional job of moving it onto our deck and cleaning up.
I had everything ready to go with the wiring and started right in on running the wiring to the main panel inside the tub. Code requires seal-tite conduit as the final leg and with (6) #10 wires in it it’s quite stiff and heavy. The first problem I had was getting the service panel off the end of the tub. If the owner’s manual would have been of any help it is shipped behind the panel. I had the one I downloaded and it shows remove seven screws and take cover off. I removed the screws and panel was still as tight as with the screws in place. I started pulling and lifting and could get a slight movement on one end but was afraid of breaking something. I got a block of wood and a bar and tried levering the panel upward and could hear slight sounds of wood creaking and such. There is also a LED light on this panel that is confusing as to what’s going to happen to it when the panel comes free. After about 30 minutes of messing around the panel popped free and I could see what was going on. First what was holding it was the black paint used to paint the wood frame inside was not dry when the cover was applied and it glued the panel on with the screw pressure. Secondly there is an aluminum French cleat hanger in the center of the panel with mating wedge surfaces that become self-locking. I have 42 years in industrial design and with five minutes of thought I could design a better cover for less cost. The ground light has a cord just long enough to keep from straining it and the way it snaps on and off is confusing and not well explained. I was a little disappointed to see the panel construction the outside surface is beautiful and looks like it will be long lasting and easily maintained but the inside frame work is made of the cheapest grade pine with staple and glue construction and I question how that wood will stand up to our climate.
I located the power box and removed the two screws holding the thin plastic cover on and found I needed to now take off the corner cover also to get that off. The cover is attractive blue but also designed quite flimsy with large deep counter bores to get at the little screws that make putting it back on a chore. The box behind the cover looks to be ABS plastic and super thin and flimsy (quite bendy) it had a ¾ hole for my seal-tite connector and even though I see most of these with the raw wires just poked thru the hole with moisture and climate and the electronics also inside this box besides it’s code I wanted a sealed connection. I was afraid to use the lock nut as the teeth on the nut would cut thru the box so I put the lock nut on backwards. The wiring went fine I’m not a fan of push on connections but they went on and held fine. To engage and disengage them you jam a screwdriver in the slot above the wire hole and it takes a little fooling around to figure out how they work. They do include a page of paper with pictures giving a rough idea of how it’s done, but that explanation could be improved. When I went to replace the blue cover the screw holes didn’t line up. Between the strain the conduit put on the ABS box and that the same rivet that holds the ground connection you have to tighten also holds the one end of the strip of aluminum that has the two screw holes the one end was off almost a full screw width. No big deal but I had to bend things around some to get the screws started. I replaced the corner piece and that piece holds the mounting holes for the main cover so you have to make sure it’s on right or the main won’t sit right. It took two of us another 10 minutes to get the main panel on and seated in that French cleat and then a lot of wiggling it around to get the screws started. It was then I noticed the stainless screws that hold the cover on were dusted with a light coating of brown spray paint to match the faux wood panels and just normal removal and replacement once were enough to cause the paint to come off and the stainless to show.
Filling the tub went easy, startup was smooth and the tub went from 52F to 100F in about 20 hours. The inside fit and finish is beautiful and perfect we did have one of the small rings around a jet blow off at start up but snapped back on and could have loosened in shipping. The spa controller is pretty simple to run and has nice features, one of the nicest being you can flip the display to read it from inside the tub. The seating is well thought out and the jets well placed. I would suggest anyone using steps try and orientate the tub and steps such that the steps face the cool down seat. That seat is the flattest and highest and makes getting in and out easy and safe. The placement of the diverter, and air controls and waterfall control seem a little less than intuitive in a couple spots but I’m sure we will catch on in time. After only the two of us using it for one evening we will both report the comfort and therapeutic level of this spa to be a perfect “5” and the reason we purchased it. We are new to this tub and this is our first tub but we have enjoyed others tubs to know this is what we wanted.
The Frog system was easy to load and the dealer supplied us with one year’s worth of treatments as part of the purchase. So time will tell if we stick with this system or not. So for ease of care I’m also going to give it a perfect “5” but based on what we are expecting it to be. I will add that after pricing the frog cartridges for what they are and what’s in them they are quite pricey and that may play into our decision if we stick with that method of sanitizing. Energy I cannot also comment on as its only been powered up for 48 hours, but again if what I’m told is true I have to give it a “5”. The only two areas I will mark it down to a “4” is Quality & Value and the two run hand in hand. Of all the spas we looked at even at the Cleveland Home Show I have never seen one displayed with the front cover off and I don’t know why. I wouldn’t buy a car without taking a peak under the hood and every manufacture should be as proud of what’s inside the product as what the outside looks like. I don’t feel I have been overly critical in this review that was not my intention and we have every expectation of enjoying this product for many years to come.
2 of 2 found this review helpful.
Response from Caldera SpasBy Vanessa, Customer Service, May 19, 2015
Thank you, Our First Hot Tub, for your review. We appreciate your comments and feedback. I will make sure that your post is forward to the appropriate person/s. Excited to know that you have given your spa 5 stars. I am sure you will enjoy many relaxing days and nights in your Geneva.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 228 for Geneva
Overall rating
3
/
5
Comfort
3
/
5
Quality:
3
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
3
/
5
Dr. Brian
fromShelby, MI
What is your age range?55-65
Gender:Male
I Thought I'd like the Geneva better
PostedMarch 11, 2015
This is the 2nd Geneva I owned, I like the first one better. It seemed quieter & the water was easier to take care of. The jet power seemed better on the one we had 5 years ago. The electric bill seems more like $100 a month, not $20 a month.
The step seems better.
The step seems better.
2 of 2 found this review helpful.
Response from Caldera SpasBy Peggy W., Customer Service, March 12, 2015
Thanks for reviewing your 2nd Geneva spa. Change is hard sometimes and I hope that you come to enjoy the many feature improvement we've made in the past 5-10 years of production. If you need us, do call our toll- free customer service line, 800-669-1881, ext. 8432.
Review 229 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
CptKirk
fromSarasota, FL
What is your age range?55-65
Gender:Male
Loving my Geneva
PostedNovember 19, 2014
When I lived in Virginia I loved going to a Korean Spa with a large warm pool with multiple stations with jets massaging various parts of the body at each station. When I purchased my home I decided to do my best to recreate the experience in my own space. The Geneva has done that and more. It has a lounge seat as well as multiple other stations but also the lights and music through Bluetooth that create a little piece of paradise on my lanai. Very pleased with my purchase!
1 of 1 found this review helpful.
Response from Caldera SpasBy Peggy W. , Customer Service, November 21, 2014
So glad to hear it! Sounds like a lovely private retreat at home for you. We wish you many hours of hot water massages throughout the coming holiday season. Enjoy!
Review 230 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Hot Tub Doc
fromWesley Chapel
ACUPUNCTURE/CHIROPRACTIC SPA
PostedOctober 17, 2014
Yes that's what I would name the Geneva of the Utopia series.
The reason why is that ALL the jets are at the Key Acupuncture points for proper stimulation. And the muscle groups are being addressed as well. Service is 2nd to none and quality installation and any questions are answered quickly by Jerry. As a spa owner of 5 hot tubs prior, this is the BEST. George Forster DC AP NMD
The reason why is that ALL the jets are at the Key Acupuncture points for proper stimulation. And the muscle groups are being addressed as well. Service is 2nd to none and quality installation and any questions are answered quickly by Jerry. As a spa owner of 5 hot tubs prior, this is the BEST. George Forster DC AP NMD
1 of 1 found this review helpful.
Response from Caldera SpasBy Peggy W. , Customer Service, October 20, 2014
Thanks for the great spa review. You have discovered what so many happy Caldera spa owners know...that the Geneva is a great at-home retreat for rest and rejuvenation of tired muscles, aching joints and busy brains. Happy Hot Tubbing!
Review 231 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Robert
fromAkron, Ohio
What is your age range?55-65
Gender:Male
Great spa
PostedSeptember 9, 2014
This spa works great. Chemicals and ph so easy to regulate, better than past spas. Seating is great too.
Highly suggest this spa!
0 of 1 found this review helpful.
Review 232 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Vman
fromSan Antonio
What is your age range?45-54
Gender:Male
Caldera Geneva = RELAXATION
PostedSeptember 6, 2014
Love my Spa and the sound system is very nice.
The Spa is well constructed and the jet massage in all seats ranges from nice to fantastic especially the lounger!
Do yourself a favor buy Caldera Geneva or any of the
Utopia Models.
Utopia Models.
1 of 1 found this review helpful.
Response from Caldera SpasBy Erica, The Caldera Spas Team , September 15, 2014
Thank you for the great review and photo! It looks like you have a wonderful outdoor retreat. "Caldera Geneva=Relaxation" is the perfect title, and I am so happy to hear you enjoying your spa. Wishing you many more happy years in your Geneva listening to some great music.
Review 233 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
ander
fromoglesby,il
What is your age range?35-44
Gender:Female
we love it!
PostedSeptember 5, 2014
This is our best purchase ever! The entire family enjoys it! My favorite time is in the morning before everyone wake up. Its my time to relax before I start my day. My husband loves it after a long day a work...perfect to destress. the kids love it any time!!
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks for a great review of the Geneva model spa. Your family has discovered what thousands of satisfied Caldera spa owners know....that the spa is a great retreat for everyone in the family; a great place for rest and rejuvenation as well as reconnecting with each other at times. Happy Hot Tubbing!
Review 234 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
RH22
fromDallas, TX suburb - Coppell
What is your age range?45-54
Gender:Male
Caldera Geneva
PostedSeptember 5, 2014
I've had my Caldera Geneva spa for 5 years and just love it! It's easy to maintain, very relaxing and my whole family uses it almost year round. We live in TX and have 3 teenage boys.
Review 235 for Geneva
Overall rating
5
/
5
ConnieD11
fromCenter Point, Ia
What is your age range?45-54
Gender:Female
Spa review
PostedSeptember 5, 2014
We have owned our spa for over 2 years. We love the room and comfort of this spa. We had a few problems but has been very good to us and it relaxes your body nicely.
Review 236 for Geneva
Overall rating
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Cathy58
fromGeorgia
What is your age range?55-65
Gender:Female
Love our Geneva Spa!
PostedSeptember 5, 2014
We purchased our spa a year ago and we absolutely love it! We live in Georgia and have used it year round. It is so easy to care for and have enjoyed every minute! Highly recommend Caldera and the Geneva spa. Caldera will not disappoint! :)
Review 237 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Paul80
fromClifton Park, NY
What is your age range?45-54
Gender:Male
Great spa!
PostedSeptember 5, 2014
We purchased the Geneva in November 2012 and have been using it regularly ever since! It certainly makes cold winter nights more enjoyable. The spa is easy to maintain and still looks brand new! The seats are very comfortable for adults but if you have very small children they will be limited in the seats they can use. They are fine in most spots but there are a couple of seats that are too deep for kids. The spa is built well and the shell continues to look like new. We are very happy with our Geneva!
1 of 1 found this review helpful.
Review 238 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Value:
4
/
5
Dea
fromLewes, De
What is your age range?45-54
Gender:Female
An Aaaaah.....moment
PostedSeptember 5, 2014
We have had our spa about three months now and purchased it for my husband who has joint problems . So far it seems to be helping some with his mobility. Every time I get in to the warm water I keep saying Aaaah....It feels so good like I have my own personal masseuse. Each station is different so I can't say I have a favorite. They're all great.
Review 239 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
TL
fromSan Antonio, TX
What is your age range?35-44
Gender:Male
outstanding investment
PostedSeptember 5, 2014
This thing is great, the only improvement I would make is to the flow control and air valves. The sutup of some of the valves locations are kind of odd and out of reach from the area where the valves control.
Response from Caldera SpasBy Vanessa, Customer Service, September 16, 2014
Thank you for your feedback. We appreciate your comments to help us make our spas more user friendly. I am glad you find your Caldera Geneva spa an "outstanding investment".
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 240 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
DrJ
fromBristol, TN
What is your age range?25-34
Gender:Male
Surprised
PostedSeptember 5, 2014
I mostly bought this spa for my wife, but I think I have used it much more than her so far. I am surprised at how much it relaxes me in the evening and improves my sleep quality. I thought it was going to be complicated to care for when initially balancing the water, but after that first step, it has been quite easy. Highly recommend!
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks for a great review of the Geneva model spa. You're right! it provides a great hot water experience that is easy to maintain and ready when you are. Enjoy!