Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
38 out of 45(84%)reviewers recommend this product.
Customer reviews for Geneva
Review 201 for Geneva
Overall rating
2
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
DarrenL
fromAbion, PA
What is your age range?45-54
Gender:Male
Very disappointed
PostedFebruary 13, 2016
Waiting on a pump! I live in Northern Pennsylvania and the pump goes bad. Everyday for the past 3-4 weeks I've had to go out and fill the hot tub and keep a tarp of it to try to hold temperature and keep it from freezing. The hot tub needs to be completely drained to replace the pump. 7 degrees outside and I just spent an hour filling and working on the hot tub. No shut off valve to the pump so once again it needs to be drained to replace the pump. The service company called last week and wanted to come out Friday to do the work. That would have been great but it was only 25 degrees outside last Friday. I asked them to come out Monday as it is supposed to be 36 degrees. After the pump is replaced its going to take about six hours to fill the hot tub. Hopefully it won't freeze while I'm filling it. Once again very disappointed!
Response from Caldera SpasBy Doug, Social Media, February 17, 2016
Thank you for your voicemail, and we’re glad you’re happy with the resolution and that Jason at Lighthouse was able to help.
Unfortunately, we don’t see the follow-up review you asked about in our system. If you’d like to resubmit your follow-up, you can go to http://www.calderaspas.com/owners-corner/submit-review.
Thank you very much, and let us know of you ever need anything. We’re here to help!
-Doug, The Caldera Team
Unfortunately, we don’t see the follow-up review you asked about in our system. If you’d like to resubmit your follow-up, you can go to http://www.calderaspas.com/owners-corner/submit-review.
Thank you very much, and let us know of you ever need anything. We’re here to help!
-Doug, The Caldera Team
By Customer Service Caldera Vanessa, February 15, 2016
I am sorry to hear that you are having issues with your spa. I would like to work with you and see what I can do to help. I will also work with your dealer to see what options are available for service.
I look forward in working with you soon.
I look forward in working with you soon.
Review 202 for Geneva
Overall rating
2
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
gb0524
fromLeesburg, VA
What is your age range?55-65
Ongoing Issue
PostedJanuary 31, 2016
First of all, I really like my Geneva Spa. But, I am having issues with the controls. First, they kept flipping upside down on the screen, and the options would not be aligned with buttons. Almost reluctantly, my dealer came out and replaced a circuit board. Now, the ability to play music through the bluetooth interface is gone...no menu prompts at all. So here's the worst part, I have to PAY my dealer for a service call for them to come out and honor the warranty. So this is just the first year......can wait for the warranty to expire.
Response from Caldera SpasBy Vanessa, Customer Service, February 4, 2016
Thank you for your review. I am sorry to hear that you are having service issues. I will reach out to your dealer and see how I can help.
I will also email you directly, please look for an email in your inbox. I look forward in working with you soon.
I will also email you directly, please look for an email in your inbox. I look forward in working with you soon.
Review 203 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
new owners!
fromStaten Island , NY
What is your age range?45-54
First time spa owners
PostedJanuary 11, 2016
Hitting BIG 50 have damaged back and tender tendons from years of weight lifting and life in general. Using the spa for 30 minutes to hour plus ~ 5 days a week for over a month and I am so very happy with the Caldera Geneva spa.
Reducing muscle soreness, soothing tender tendons, and improving my overall feeling of relaxation (Better Chi ? ;-) has led to better sleep and reduced stress. Not feeling the oohs and aaass at work the following days from hard working weekends is a pleasure.
Accessorized with a table, and a good umbrella for snow and rain use, privatized with some black bamboo fencing and my little at home vacation utopia is a reality!
Accessorized with a table, and a good umbrella for snow and rain use, privatized with some black bamboo fencing and my little at home vacation utopia is a reality!
Response from Caldera SpasBy Vanessa, Customer Service, February 4, 2016
I am excited to know that soaking in your Geneva Spa has provided you with relief and relaxation. Having a spa at home is truly a vacation get away in your own backyard.
Thank you for your review.
Thank you for your review.
Review 204 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
leitht
fromSherrills Ford, NC
What is your age range?45-54
Gender:Male
Excellent hot tub and great experience with the supplier
PostedNovember 20, 2015
So far after 2 weeks the tub has been great. Water care is quite simple with the Frog system.
Response from Caldera SpasBy Vanessa, Customer Service, December 2, 2015
The Frog system is a great way to manage your spa water. Glad that you are enjoying your spa.
Thank you for your review.
Thank you for your review.
Review 205 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
nursesherry
fromblue bell, pa
What is your age range?Over 65
Gender:Female
excellent hot tub
PostedSeptember 19, 2015
It is so great to use this hot tub on the patio. Great way to relax and entertain my friends
Response from Caldera SpasBy Ben, Customer Service, September 21, 2015
Excellent way to entertain your friends indeed! Thanks for sharing, hope you continue to enjoy your Caldera spa!
Review 206 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Happy hottubbers
fromMyrtle Beach, SC
What is your age range?25-34
Gender:Female
Our Stay-cation Location!
PostedJuly 29, 2015
We love our spa! It's our very own private retreat. It had been became the hub for our most intimate conversations and favorite moments. Just the two of us can sit and relax together, soaking up every ounce of relaxation or invite friends to join for cocktails and hydration rejuvenation! The features, quality and ease of use allow us to enjoy with peace of mind and no stress!
Response from Caldera SpasBy Marianne, Customer Service, August 3, 2015
Hello Hot Tubbers! That sounds like you have found a great get away. We are very happy to hear you have found this private retreat not just for the two of you but when you have friends over who can enjoy it too! Thank you for choosing a Caldera Spa and have many years of Hot Tub fun!
Review 207 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Hottub fanatic
fromAr
Love It!
PostedJuly 23, 2015
We have owned several spas and this one is by far the favorite! The jets are amazing. We purchased from Branson Hot Tubs and Pools and the staff was great! They were very informative and can answer any question you have.
Response from Caldera SpasBy Vanessa, Customer Service, August 6, 2015
Hello Love it! Thank you for your review. Branson Hot Tubs and Pools are wonderful partners. Happy to hear they took great care of you and all of your spa needs.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 208 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Karen15
fromButler, PA
What is your age range?45-54
Gender:Female
Love My Spa
PostedJuly 20, 2015
Any time is a great time to enjoy the spa, don't matter if it is to relax my muscles or to melt away the stress.
Review 209 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
KB
fromSouth Florida, US
What is your age range?45-54
Gender:Male
Great tub for backyard get away
PostedJuly 20, 2015
Whether it's after a tough day at work or a brutal work out at the gym, hitting the tub in the back yard is like a quick vacation to get back into the right frame of mind.
Response from Caldera SpasBy Ben, Customer Service, July 24, 2015
Thank you for your awesome feedback, indeed a great way to unwind after a long day, with a soak in your spa! Wishing you many frequent quick vacations in your backyard!
Review 210 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Booboo
fromSan Antonio, Tx
What is your age range?35-44
Gender:Female
Pretty good but wish I had gotten the Makena
PostedJuly 20, 2015
So I'll start by saying we really do like our spa. The upgraded lights give it a great effect and the jets are really strong. The lounge is way too tall for me even with a booster (I'm 5'5) so I don't really use that seat as I can't get the full effect of the jets on your feet. The whirlpool jet is in an awkward spot (at the very bottom of the seat) and you have to put yourself in very unnatural positions to be able to use it....it should be a few inches higher. Also, the neck jets are more of a gimmick as there is hardly any pressure coming from them but the rest of that seat is amazing. My only other complaint is that there are no jets in the foot ridge. For this reason alone I wish I had gotten the Makena as I'd rather have the jets in the right areas verses the fancy lights. Other than that I am happy with our purchase. I wish you could make adjustments on these things because if you could this spa would be perfect! Other than the top neck jets, the jets have a ton of power and provide a great massage. We enjoy the tub several times a week and the water care is pretty simple. It's been a great purchase and I would buy a Caldera again.....just likely a different model.
Review 211 for Geneva
Overall rating
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
kcd
fromGeorgia
What is your age range?55-65
Gender:Female
Love our Spa!
PostedJuly 20, 2015
We love our Caldera Geneva Spa.
We use it almost everyday, summer and
winter! My husband loves the lounger and really all
the jets are incredible. We recommend Caldera. The tub is very easy to use and to keep clean. We empty
It every 3 months and do a deep clean of the filter. We have owned ours for 2 years and have had no issues.
Love everything about the Spa!
We use it almost everyday, summer and
winter! My husband loves the lounger and really all
the jets are incredible. We recommend Caldera. The tub is very easy to use and to keep clean. We empty
It every 3 months and do a deep clean of the filter. We have owned ours for 2 years and have had no issues.
Love everything about the Spa!
Response from Caldera SpasBy Jaclyn, Customer Service, July 24, 2015
Thank-you for taking the time to review your Caldera Geneva model spa, KCD! I'm so happy to read that the tub's enjoyed year round, regardless of season. May you have many more years of hassle-free spa ownership!
Review 212 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
eelder66
fromWilmington, NC
What is your age range?45-54
Gender:Male
Great Hot Tub....
PostedJuly 13, 2015
Hot tubs are expensive but if you buy a good one it will last a long time. Caldera made a great one with the Geneva model. Big enough for my kids to use it as a pool and nice enough for my wife and I to enjoy. You will not be disappointed with this model. Plenty of room and great on energy.
Response from Caldera SpasBy Ben, Customer Service, July 21, 2015
What a great experience soaking in your Geneva model spa with the entire family - so happy all of you find joy with use of the spa!
Review 213 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Brian40
fromDurham
What is your age range?35-44
Gender:Male
Geneva Hot Tub
PostedJuly 13, 2015
We really have enjoyed our Geneva over the last year. It is easy to use and take care of with only minor issues, we had 2 of those tiny speakers blow but with excellent customer service they were replaced quickly. The build quality is otherwise excellent and the chemical treatments are easy to keep up with making it easy to use an always ready hot tub. The different stations sit very different and target different areas well. I do wish the headrest would adjust to accommodate people of different size but that is about all I would change.
Review 214 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
DGM7
fromTampa Fl
What is your age range?45-54
Gender:Male
Best Spa I Have Owned
PostedJuly 12, 2015
This is the best Spa I have owned to date. Going on more than 2 years with this spa. This Spa is in the elements every day, not inside a screen cage porch, outside on a brick paver patio in Florida. This Spa has no signs of aging. With very little maintenence this Spa still looks new and runs like the day delivered. Strong jets that actually massage, I honestly can't say enough. Awesome.
Response from Caldera SpasBy Vanessa, Customer Service, July 14, 2015
Great pictures!! It looks like you have a beautiful set up for your spa and outdoor fun. Caldera Spa can last for many years and provide you with an amazing hot tub experience. We wish you many more years of hot tub fun.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 215 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Frank007
fromNavarre, FL
What is your age range?35-44
Gender:Male
3rd year of enjoyment
PostedJuly 8, 2015
The first year we had the spa, it had a temperature sensor and main control panel go out on it. The store we bought it from was quick to respond and fix it. Since then it has work perfectly and provides hours of enjoyment. We live right on the beach so it is in a high salt environment, but works great. I would definitely recommend this hot tub.
Response from Caldera SpasBy Ben, Customer Service, July 14, 2015
Wow - great to hear you are enjoying your spa after 3 years, and some minor warranty work! So happy to hear you are pleased with your local dealership's response to your service needs! We hope you continue to enjoy your spa, Frank007!
Review 216 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Energy Efficiency
5
/
5
Davdy
fromWilton Manors, FL
What is your age range?55-65
Gender:Male
What A Fantastic Addition to Our Backyard Paradise
PostedJuly 6, 2015
We have had our Geneva for 4 years and not 1 service call! It is so easy to take care of and takes so little time I almost could not believe it. But the best part is being able to pop off the cover jump in at 101 or 102 and relax those sore tired muscles no matter where they are on your body from you feet to your calves, to your boremus, to all parts of your back and neck, even your arms and hands. The waterfall is great to use on your face and head both the front and back!! The jet air and pressure are so adjustable you can customize each position for the preferences of anyone. When we first got it my husband was skeptical, now he uses it more than I do. So don't hesitate to add a Caldera spa to your lifestyle and fitness routine. It makes all the difference in the world!
Response from Caldera SpasBy Ben, Customer Service, July 17, 2015
Hello Davdy! What a great share, thank you for your post regarding your positive experience with ownership of the Geneva model spa! Sounds like you have discovered all the available features, including your jets, waterfall, and pressure lines! Wishing you and your husband many more years of use ouf of your spa!
Review 217 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
K8GR8
fromWashington, DC area
New spa owner, and new Caldera owner, six months in...
PostedJuly 4, 2015
Husband did major pre-purchase research. Bought Caldera after a 'test soak' at local dealer ;-) We're '6' months into our purchase, which was part of a '5' figure back yard renovation (think stay-cation)! There are '4' of us in our family ranging in age from 47-12. We all love this spa, and use it, together and separately. Best part is that soaking together -- we laugh, talk, reconnect after busy days...a true family gathering place. So far we've had the spa through '3' seasons -- definitely a highlight is soaking everything but your head under bubbling warm water while it's snowing! My favorite is taking a soak in the am, a great start to the day. I also slip in after running at night -- we've never spent as much time in our backyard as we have since we bought the Geneva! '2' of our kids are tween/teenagers and they and their friends have a blast in the tub when they come over -- looking forward to our home being a gathering place for them and their friends as they grow. The 1 thing to know about this product is that the Geneva is the total package -- technology, value, (great energy efficiency, we haven't seen any increase in electric bill), ease of use, (water care has taken us a bit to get used to, likely bc we are new spa owners and very detail oriented), dealer-support, luxury. So happy with our purchase; no regrets.
Response from Caldera SpasBy Peggy W. , Customer Service, July 6, 2015
Thanks for a thoughtful and detailed review of your spa experience so far. We know this will be a source of enjoyment for years to come. With the backyard remodel, would you like to share a photo or two on our Facebook page? We'd love to see what you've done to make this great backyard retreat.
Review 218 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Pop Pop
fromCharlottesville
What is your age range?Over 65
Gender:Male
Love It!
PostedJuly 3, 2015
Bought a Caldera 10 years ago and loved it. Moved and "had" to buy a new one. It's even better! Very easy to maintain, holds the heat better and great seating choices. We use it ourselves, with our kids and grandkids. It's just a joy.
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2015
Family time in the tub is the best. Thank you for allowing us to be a part of your family. Happy to know that you find your Caldera Spa easy to use and enjoy it often.
Thank you for your review.
Thank you for your review.
Review 219 for Geneva
Overall rating
5
/
5
Happy fam
fromBergenfield NJ
What is your age range?35-44
9 years of my hot tub and I luv it
PostedJuly 3, 2015
My hot tub is the center piece of my family weekends. We had it for 9yrs great for the kids and especially adult time
Response from Caldera SpasBy Peggy W. , Customer Service, July 6, 2015
Thanks for sharing! As it has already, this spa should provide you with many more years of hot tub relaxation. Enjoy!!
Review 220 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Fanaticfem
fromPittsburgh, PA
What is your age range?35-44
Gender:Female
Still loving my spa
PostedJuly 3, 2015
We purchased our Geneva Caldera spa about a year ago. I waited to review it because I wanted to see how it held up through the four seasons. We had a rough winter, sub-zero temps and snow, and our spa sits on our patio only partially covered under our deck. We kept it running at 102 degrees and l was surprised we had no issues and I didn't notice a major impact on our utility bill. The most thrilling times we had using the spa were on these chilly evenings with the snow falling down on you. We drained the spa in the spring as you should twice a year, and that was no issue. Maintenance doesn't require much effort. Every few weeks we will take a water sample to our dealer for testing and advice, to be sure we have the right chemical balance. If we get too many bubbles in it from laundered swim wear or lotions, we just add some bubble remover and it gets rid of them. When the spa arrived and was setup, after using it the first couple of times we noticed a few of the jet caps popped off. This wasn't a big deal though. Probably weren't tightened up enough or got loose during setup. I just had to twist them back on and we haven't had any pop off since. The seat we all love most is the chaise lounge. The leg and foot massage jets are wonderful. I'm only 5'3" and it took me a while to figure out how to maneuver the jets and my seating position to keep still. It's more suitable for someone taller, but I love it as well. One feature I wasn't as impressed with are the neck jets in the captains chair. The jets are just a stream of water trickling on my shoulders and it is loud since it is by my ears. Also, someone taller will sit up higher, so these jets only trickle on their back and it isn't doing much for them. I tend to turn them off. The hand jets on this chair are awesome though. The other main chair is great for my lower back and I love that the jets are adjustable. I tend to rotate through these 3 main chairs to get the most out of my experience. Overall I am still loving my spa after nearly a year and glad we decided to make this purchase.
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2015
Thank you for your detailed review. It's wonderful to hear a full account of your first year of spa ownership. Sounds like you are working with your dealer for water maintenance and are able to resolve any issues that might come up. I am pleased to know that you are loving your spa. We wish you many more years of Happy Hot Tubbing!