Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
39 out of 46(85%)reviewers recommend this product.
Customer reviews for Geneva
Review 201 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Caveman
fromNora, IL
What is your age range?55-65
Geneva Hot Tub
PostedMarch 28, 2016
We love our Hot Tub. We are in it just about every day even through the winter. Our tub is set up in the back yard patio. It helps relieve stress and muscle pain. My husband has a very physical job so it is a great tub for him. Very easy to take care of.
By Customer Service Caldera Vanessa, March 31, 2016
Hello Geneva Hot Tub
I think it is great that you and your husband use your spa almost daily. Soaking in your spa is a fabulous way to rejuvenate after a long day.
Thank you for your review.
I think it is great that you and your husband use your spa almost daily. Soaking in your spa is a fabulous way to rejuvenate after a long day.
Thank you for your review.
Review 202 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
actionman1955
fromClearfield, Utah
What is your age range?55-65
Only heats to 103 .
PostedMarch 24, 2016
Love the tub except that it tops out at 103 degrees. Also the drain is plastic. Should be brass , to last. Dealer doesn't really want to work on any house calls. But overall a way good product ! Yes , I would buy one again. New models heat to 106.
By Customer Service Caldera Vanessa, March 28, 2016
I am glad that you love your spa. Hot tub soaking is fabulous!
You bring up some good points. Caldera Spas 2012 and newer do heat up beyond 104. Using brass in the spa will mean more cleaning, since it will oxidize while being exposed to the chemicals that keep your water clean. Plastic is the best material to be used and works well. Dealer support is important and I would like to see how I can help. Please look for an email from me in your inbox. You can also reach Customer Service at 800-669-1881 x8432.
Thank you for your review.
You bring up some good points. Caldera Spas 2012 and newer do heat up beyond 104. Using brass in the spa will mean more cleaning, since it will oxidize while being exposed to the chemicals that keep your water clean. Plastic is the best material to be used and works well. Dealer support is important and I would like to see how I can help. Please look for an email from me in your inbox. You can also reach Customer Service at 800-669-1881 x8432.
Thank you for your review.
Review 203 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Traffekjam
fromSummerville, SC
What is your age range?55-65
Best investment ever
PostedMarch 7, 2016
I bought a Geneva new in 1999 and all the original equipment is still working, the pumps, heater, controls etc.
I use it EVERY day and keep the levels right and alway use stain and scale treatment but, dang, it's been almost 20 years and the only thing I have replaced is the cover and many filters
I use it EVERY day and keep the levels right and alway use stain and scale treatment but, dang, it's been almost 20 years and the only thing I have replaced is the cover and many filters
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, March 18, 2016
Every day hot tub soaking for almost 20 years sounds AMAZING!!
Thank you for your review. I know you will be able to enjoy your spa for many years to come.
Thank you for your review. I know you will be able to enjoy your spa for many years to come.
Review 204 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Eric
fromLockport il
What is your age range?45-54
Great tub
PostedFebruary 26, 2016
I have a 2010 geneva. While i had what appears to be a pump issue. Your warrente took care of that with no issues. I live in a area that has a big alk problem. Which caused my heater to rust. Yea i said rust and fail. However thru great design i was able to replace in 30 min and had it up and running in no time. Overall i picked the caldara spas over others for reliabilty and ease of use . Great spa to this day it has run constantly since install yes 6 years. I dont know anyone who has that record for any tub.
By Customer Service Caldera Vanessa, March 16, 2016
Hello Great Tub
Thank you for your review. Water source is something to consider in how to manage your spa. I am glad that you are being taken care of and that you are enjoying your spa :)
Thank you for your review. Water source is something to consider in how to manage your spa. I am glad that you are being taken care of and that you are enjoying your spa :)
Review 205 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Allison
fromMichigan
What is your age range?45-54
Great tub!!
PostedFebruary 25, 2016
I have owned the same tub since 2004. I have had very few problems with this tub! That says a lot on how well built this tub is!! Very comfortable too!!
By Customer Service Caldera Vanessa, March 15, 2016
Hello Great tub!
Love knowing that you have been enjoying your spa for over 12 years. That is fabulous !
Thank you for your spa review.
Love knowing that you have been enjoying your spa for over 12 years. That is fabulous !
Thank you for your spa review.
Review 206 for Geneva
Overall rating
5
/
5
DL
fromAlbion, Pa
What is your age range?45-54
Happy once again!
PostedFebruary 17, 2016
I want to thank Jason at Litehouse pools and spas in Erie,Pa. He had the misfortune of taking my phone call. Every now and then a person or a company gets an undeserving bad review out of frustration. He handled a very upset customer as a true professional and let me vent on the situation. He got the ball rolling and Caldera and Litehouse really stepped up and made it right. Both Caldera and Litehouse are five star companies across the board. Thank you once again! I am very pleased and I recommend Caldera spas and Litehouse if you're in the market for a hot tub.
By Customer Service Caldera Vanessa, February 22, 2016
Thank you for your honest feedback. I am glad to know that you were taken care of and that you are back to enjoying your spa. Working together as a team we are able see what options are available for service, happy everything worked out. I will make sure Litehouse is aware of your review.
Review 207 for Geneva
Overall rating
2
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
DarrenL
fromAbion, PA
What is your age range?45-54
Gender:Male
Very disappointed
PostedFebruary 13, 2016
Waiting on a pump! I live in Northern Pennsylvania and the pump goes bad. Everyday for the past 3-4 weeks I've had to go out and fill the hot tub and keep a tarp of it to try to hold temperature and keep it from freezing. The hot tub needs to be completely drained to replace the pump. 7 degrees outside and I just spent an hour filling and working on the hot tub. No shut off valve to the pump so once again it needs to be drained to replace the pump. The service company called last week and wanted to come out Friday to do the work. That would have been great but it was only 25 degrees outside last Friday. I asked them to come out Monday as it is supposed to be 36 degrees. After the pump is replaced its going to take about six hours to fill the hot tub. Hopefully it won't freeze while I'm filling it. Once again very disappointed!
Response from Caldera SpasBy Doug, Social Media, February 17, 2016
Thank you for your voicemail, and we’re glad you’re happy with the resolution and that Jason at Lighthouse was able to help.
Unfortunately, we don’t see the follow-up review you asked about in our system. If you’d like to resubmit your follow-up, you can go to http://www.calderaspas.com/owners-corner/submit-review.
Thank you very much, and let us know of you ever need anything. We’re here to help!
-Doug, The Caldera Team
Unfortunately, we don’t see the follow-up review you asked about in our system. If you’d like to resubmit your follow-up, you can go to http://www.calderaspas.com/owners-corner/submit-review.
Thank you very much, and let us know of you ever need anything. We’re here to help!
-Doug, The Caldera Team
By Customer Service Caldera Vanessa, February 15, 2016
I am sorry to hear that you are having issues with your spa. I would like to work with you and see what I can do to help. I will also work with your dealer to see what options are available for service.
I look forward in working with you soon.
I look forward in working with you soon.
Review 208 for Geneva
Overall rating
2
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
gb0524
fromLeesburg, VA
What is your age range?55-65
Ongoing Issue
PostedJanuary 31, 2016
First of all, I really like my Geneva Spa. But, I am having issues with the controls. First, they kept flipping upside down on the screen, and the options would not be aligned with buttons. Almost reluctantly, my dealer came out and replaced a circuit board. Now, the ability to play music through the bluetooth interface is gone...no menu prompts at all. So here's the worst part, I have to PAY my dealer for a service call for them to come out and honor the warranty. So this is just the first year......can wait for the warranty to expire.
Response from Caldera SpasBy Vanessa, Customer Service, February 4, 2016
Thank you for your review. I am sorry to hear that you are having service issues. I will reach out to your dealer and see how I can help.
I will also email you directly, please look for an email in your inbox. I look forward in working with you soon.
I will also email you directly, please look for an email in your inbox. I look forward in working with you soon.
Review 209 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
new owners!
fromStaten Island , NY
What is your age range?45-54
First time spa owners
PostedJanuary 11, 2016
Hitting BIG 50 have damaged back and tender tendons from years of weight lifting and life in general. Using the spa for 30 minutes to hour plus ~ 5 days a week for over a month and I am so very happy with the Caldera Geneva spa.
Reducing muscle soreness, soothing tender tendons, and improving my overall feeling of relaxation (Better Chi ? ;-) has led to better sleep and reduced stress. Not feeling the oohs and aaass at work the following days from hard working weekends is a pleasure.
Accessorized with a table, and a good umbrella for snow and rain use, privatized with some black bamboo fencing and my little at home vacation utopia is a reality!
Accessorized with a table, and a good umbrella for snow and rain use, privatized with some black bamboo fencing and my little at home vacation utopia is a reality!
Response from Caldera SpasBy Vanessa, Customer Service, February 4, 2016
I am excited to know that soaking in your Geneva Spa has provided you with relief and relaxation. Having a spa at home is truly a vacation get away in your own backyard.
Thank you for your review.
Thank you for your review.
Review 210 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
leitht
fromSherrills Ford, NC
What is your age range?45-54
Gender:Male
Excellent hot tub and great experience with the supplier
PostedNovember 20, 2015
So far after 2 weeks the tub has been great. Water care is quite simple with the Frog system.
Response from Caldera SpasBy Vanessa, Customer Service, December 2, 2015
The Frog system is a great way to manage your spa water. Glad that you are enjoying your spa.
Thank you for your review.
Thank you for your review.
Review 211 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
nursesherry
fromblue bell, pa
What is your age range?Over 65
Gender:Female
excellent hot tub
PostedSeptember 19, 2015
It is so great to use this hot tub on the patio. Great way to relax and entertain my friends
Response from Caldera SpasBy Ben, Customer Service, September 21, 2015
Excellent way to entertain your friends indeed! Thanks for sharing, hope you continue to enjoy your Caldera spa!
Review 212 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Happy hottubbers
fromMyrtle Beach, SC
What is your age range?25-34
Gender:Female
Our Stay-cation Location!
PostedJuly 29, 2015
We love our spa! It's our very own private retreat. It had been became the hub for our most intimate conversations and favorite moments. Just the two of us can sit and relax together, soaking up every ounce of relaxation or invite friends to join for cocktails and hydration rejuvenation! The features, quality and ease of use allow us to enjoy with peace of mind and no stress!
Response from Caldera SpasBy Marianne, Customer Service, August 3, 2015
Hello Hot Tubbers! That sounds like you have found a great get away. We are very happy to hear you have found this private retreat not just for the two of you but when you have friends over who can enjoy it too! Thank you for choosing a Caldera Spa and have many years of Hot Tub fun!
Review 213 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Hottub fanatic
fromAr
Love It!
PostedJuly 23, 2015
We have owned several spas and this one is by far the favorite! The jets are amazing. We purchased from Branson Hot Tubs and Pools and the staff was great! They were very informative and can answer any question you have.
Response from Caldera SpasBy Vanessa, Customer Service, August 6, 2015
Hello Love it! Thank you for your review. Branson Hot Tubs and Pools are wonderful partners. Happy to hear they took great care of you and all of your spa needs.
Happy Hot Tubbing!
Happy Hot Tubbing!
Review 214 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Karen15
fromButler, PA
What is your age range?45-54
Gender:Female
Love My Spa
PostedJuly 20, 2015
Any time is a great time to enjoy the spa, don't matter if it is to relax my muscles or to melt away the stress.
Review 215 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
KB
fromSouth Florida, US
What is your age range?45-54
Gender:Male
Great tub for backyard get away
PostedJuly 20, 2015
Whether it's after a tough day at work or a brutal work out at the gym, hitting the tub in the back yard is like a quick vacation to get back into the right frame of mind.
Response from Caldera SpasBy Ben, Customer Service, July 24, 2015
Thank you for your awesome feedback, indeed a great way to unwind after a long day, with a soak in your spa! Wishing you many frequent quick vacations in your backyard!
Review 216 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Booboo
fromSan Antonio, Tx
What is your age range?35-44
Gender:Female
Pretty good but wish I had gotten the Makena
PostedJuly 20, 2015
So I'll start by saying we really do like our spa. The upgraded lights give it a great effect and the jets are really strong. The lounge is way too tall for me even with a booster (I'm 5'5) so I don't really use that seat as I can't get the full effect of the jets on your feet. The whirlpool jet is in an awkward spot (at the very bottom of the seat) and you have to put yourself in very unnatural positions to be able to use it....it should be a few inches higher. Also, the neck jets are more of a gimmick as there is hardly any pressure coming from them but the rest of that seat is amazing. My only other complaint is that there are no jets in the foot ridge. For this reason alone I wish I had gotten the Makena as I'd rather have the jets in the right areas verses the fancy lights. Other than that I am happy with our purchase. I wish you could make adjustments on these things because if you could this spa would be perfect! Other than the top neck jets, the jets have a ton of power and provide a great massage. We enjoy the tub several times a week and the water care is pretty simple. It's been a great purchase and I would buy a Caldera again.....just likely a different model.
Review 217 for Geneva
Overall rating
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
kcd
fromGeorgia
What is your age range?55-65
Gender:Female
Love our Spa!
PostedJuly 20, 2015
We love our Caldera Geneva Spa.
We use it almost everyday, summer and
winter! My husband loves the lounger and really all
the jets are incredible. We recommend Caldera. The tub is very easy to use and to keep clean. We empty
It every 3 months and do a deep clean of the filter. We have owned ours for 2 years and have had no issues.
Love everything about the Spa!
We use it almost everyday, summer and
winter! My husband loves the lounger and really all
the jets are incredible. We recommend Caldera. The tub is very easy to use and to keep clean. We empty
It every 3 months and do a deep clean of the filter. We have owned ours for 2 years and have had no issues.
Love everything about the Spa!
Response from Caldera SpasBy Jaclyn, Customer Service, July 24, 2015
Thank-you for taking the time to review your Caldera Geneva model spa, KCD! I'm so happy to read that the tub's enjoyed year round, regardless of season. May you have many more years of hassle-free spa ownership!
Review 218 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
eelder66
fromWilmington, NC
What is your age range?45-54
Gender:Male
Great Hot Tub....
PostedJuly 13, 2015
Hot tubs are expensive but if you buy a good one it will last a long time. Caldera made a great one with the Geneva model. Big enough for my kids to use it as a pool and nice enough for my wife and I to enjoy. You will not be disappointed with this model. Plenty of room and great on energy.
Response from Caldera SpasBy Ben, Customer Service, July 21, 2015
What a great experience soaking in your Geneva model spa with the entire family - so happy all of you find joy with use of the spa!
Review 219 for Geneva
Overall rating
5
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Brian40
fromDurham
What is your age range?35-44
Gender:Male
Geneva Hot Tub
PostedJuly 13, 2015
We really have enjoyed our Geneva over the last year. It is easy to use and take care of with only minor issues, we had 2 of those tiny speakers blow but with excellent customer service they were replaced quickly. The build quality is otherwise excellent and the chemical treatments are easy to keep up with making it easy to use an always ready hot tub. The different stations sit very different and target different areas well. I do wish the headrest would adjust to accommodate people of different size but that is about all I would change.
Review 220 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
DGM7
fromTampa Fl
What is your age range?45-54
Gender:Male
Best Spa I Have Owned
PostedJuly 12, 2015
This is the best Spa I have owned to date. Going on more than 2 years with this spa. This Spa is in the elements every day, not inside a screen cage porch, outside on a brick paver patio in Florida. This Spa has no signs of aging. With very little maintenence this Spa still looks new and runs like the day delivered. Strong jets that actually massage, I honestly can't say enough. Awesome.
Response from Caldera SpasBy Vanessa, Customer Service, July 14, 2015
Great pictures!! It looks like you have a beautiful set up for your spa and outdoor fun. Caldera Spa can last for many years and provide you with an amazing hot tub experience. We wish you many more years of hot tub fun.
Happy Hot Tubbing!
Happy Hot Tubbing!