Top-rated product
Product Reviews
cs001 Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Overall rating:
4.5
/ 5
38 out of 45(84%)reviewers recommend this product.
Customer reviews for Geneva
Review 181 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
mw
fromcosta mesa ca
What is your age range?55-65
excellent fit and finish
PostedJune 29, 2016
you can tell right when you get in that this is a high quality spa, it just has that feel. The comfort of the seats and the positions of the jets are perfect.
Review 182 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Bevyj
fromMt. Washington, KY
What is your age range?55-65
Best purchase ever
PostedJune 29, 2016
We love our hot tub. Very easy to maintain. Tried going without one after we ditched our last one 2 years ago. Couldn't live without one so we made a good choice to purchase the caldera tub.
Review 183 for Geneva
Overall rating
5
/
5
Junebug
fromIllinois
What is your age range?55-65
Awesome
PostedJune 29, 2016
Style, comfort and convenience says it all.
We are very pleased with our purchase.
The spa Frog system works great!
We are very pleased with our purchase.
The spa Frog system works great!
Review 184 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jasper
fromVirginia
What is your age range?45-54
Caldera Geneva
PostedJune 29, 2016
After going 18 years without a hot tub, we jumped back in with the purchase of a new Caldera Geneva Spa... and we couldn't be happier with or decision! Stylish, efficient and offers a wide variety of healthy jet options to relieve any minor muscle soreness that might develop over the long day. The only people happier about our purchase are friends and family that now come by often to enjoy as well!
Review 185 for Geneva
Overall rating
2
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
Jim16
fromSan Diego, CA
What is your age range?55-65
Good on the inside not so much on the outside!
PostedJune 29, 2016
We bought a Geneva and have enjoyed the functionality of the spa. We have had constant issues with the outer vinyl panels around the spa. The outer panels have cracked 5 times and multiple times on the same panels, in some cases. They have been to our home every 3 months for 2 years now and
the cracking won't stop. They just replaced 100% of panels last week so we will see how long they last, again. Lots of headaches getting them replaced. In hindsight, would have gone another direction
the cracking won't stop. They just replaced 100% of panels last week so we will see how long they last, again. Lots of headaches getting them replaced. In hindsight, would have gone another direction
By Customer Service Caldera Vanessa, July 1, 2016
Thank you for your patience while we work to make this right. I am sorry for the spa issues. I am sure replacing all of the panels will be the best way to go. Thank you again for your time and review.
Review 186 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Nezzy
fromPolk City Iowa
What is your age range?55-65
The best Hot Tub there is period!
PostedJune 29, 2016
I have owned a Caldera Geneva Hot Tub for almost two years and have had no issues what so ever, ease of use and quality is superb. The local dealer (Aqua Oasis) is another reason that I purchased this brand and model.
Review 187 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Scott
fromTampa, FL
What is your age range?45-54
Love the spa, hate that my vendor no longer sells them
PostedJune 29, 2016
So to my disappointment, the vendor who I purchased through, did not tell me that he was no longer going to carry Caldera, and that while they are good spa's, the new ones he sells are more superior.
Would have been nice to know before I bought my spa, so that I could avoid buying an obsolete product...
Review 188 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Intillekt
fromLouisville
What is your age range?35-44
Great Tub
PostedJune 26, 2016
Very well built. Happy with the purchase. Would definitely recommend to a friend!
Review 189 for Geneva
Overall rating
5
/
5
gerry67
fromoak harbor
service was superb
PostedJune 10, 2016
Daniel was great! I had a "expert" from my area come out to fix the problem with my spa and he could not figure out what was wrong, said it "could be" the heater. After being a couple hundred lighter in my wallet I called the Spa Warehouse in Seattle to see if they had any advice even though I am out of their regular service area. Daniel was personable, patient and very knowledgeable helping me troubleshoot to diagnose the problem. With his help I was able to isolate the cause and fix the problem. You are fortunate to have such a competent and professional service person. Thanks Daniel! In the future Daniel will be the first person I will be contacting for my spa needs and when considering a purchase of a new spa.
Review 190 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Cable
fromEdmond, OK
What is your age range?25-34
We love the new design
PostedJune 5, 2016
We absolutely love the new design of the Utopia Geneva! Our decision was between this tub and another similar brand. When Caldera decided to redesign the Geneva we were completely sold. The tub has a beautiful design and is so easy to use and care for. We are completely happy with our decision to purchase a Caldera and have truly enjoyed the upgrade to our patio.
Review 191 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
VeryBlessed
fromHouston, TX
What is your age range?35-44
The Best Investment in Our Health
PostedMay 29, 2016
We did a lot of research before choosing a Caldera spa. We knew what we wanted in a spa and decided to buy this particular model and brand because of reputation, size and the type of therapy were seeking. It did not disappoint at all! We LOVE the spa and we are in it almost daily. Sleep has improved and the reduction in our stress alone is worth the price. We highly recommend a Caldera spa!
Review 192 for Geneva
Overall rating
4
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Raider99
fromAndover, KS
What is your age range?55-65
Very Nice!
PostedMay 5, 2016
This spa has very nice features for a fair price.Have not had it long enough to evaluate how ease of water maintenance compares to our previous hot tub.
Review 193 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Washboy69
fromS.E. Michigan
What is your age range?35-44
Excellent 1st time spa purchase
PostedApril 5, 2016
I use almost daily for sore back and legs/feet..
Wife uses almost daily for swollen /sore legs..
S.E. Michigan and we use it throughout the winter too; shovel a path to it and an umbrella over top of us.
Wife uses almost daily for swollen /sore legs..
S.E. Michigan and we use it throughout the winter too; shovel a path to it and an umbrella over top of us.
By Customer Service Caldera Vanessa, April 19, 2016
Hello SE Michigan Caldera Spa owner!
Glad to hear that soaking in your spa is helping you and your wife get some relief from aches and pains. Even if it's been snowing, you guys have it all worked on how to enjoy your spa, love it!
Thank you for your review.
Glad to hear that soaking in your spa is helping you and your wife get some relief from aches and pains. Even if it's been snowing, you guys have it all worked on how to enjoy your spa, love it!
Thank you for your review.
Review 194 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Phil
fromGriswold
What is your age range?45-54
Arthritis Relief
PostedApril 4, 2016
This is a dream come true ... Knees , back and helps sleep
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, April 19, 2016
Hello Arthritis Relief.
Happy to hear that soaking in your spa has provided you some pain relief.
Thank you for your review.
Happy to hear that soaking in your spa has provided you some pain relief.
Thank you for your review.
Review 195 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Caveman
fromNora, IL
What is your age range?55-65
Geneva Hot Tub
PostedMarch 28, 2016
We love our Hot Tub. We are in it just about every day even through the winter. Our tub is set up in the back yard patio. It helps relieve stress and muscle pain. My husband has a very physical job so it is a great tub for him. Very easy to take care of.
By Customer Service Caldera Vanessa, March 31, 2016
Hello Geneva Hot Tub
I think it is great that you and your husband use your spa almost daily. Soaking in your spa is a fabulous way to rejuvenate after a long day.
Thank you for your review.
I think it is great that you and your husband use your spa almost daily. Soaking in your spa is a fabulous way to rejuvenate after a long day.
Thank you for your review.
Review 196 for Geneva
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
actionman1955
fromClearfield, Utah
What is your age range?55-65
Only heats to 103 .
PostedMarch 24, 2016
Love the tub except that it tops out at 103 degrees. Also the drain is plastic. Should be brass , to last. Dealer doesn't really want to work on any house calls. But overall a way good product ! Yes , I would buy one again. New models heat to 106.
By Customer Service Caldera Vanessa, March 28, 2016
I am glad that you love your spa. Hot tub soaking is fabulous!
You bring up some good points. Caldera Spas 2012 and newer do heat up beyond 104. Using brass in the spa will mean more cleaning, since it will oxidize while being exposed to the chemicals that keep your water clean. Plastic is the best material to be used and works well. Dealer support is important and I would like to see how I can help. Please look for an email from me in your inbox. You can also reach Customer Service at 800-669-1881 x8432.
Thank you for your review.
You bring up some good points. Caldera Spas 2012 and newer do heat up beyond 104. Using brass in the spa will mean more cleaning, since it will oxidize while being exposed to the chemicals that keep your water clean. Plastic is the best material to be used and works well. Dealer support is important and I would like to see how I can help. Please look for an email from me in your inbox. You can also reach Customer Service at 800-669-1881 x8432.
Thank you for your review.
Review 197 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Traffekjam
fromSummerville, SC
What is your age range?55-65
Best investment ever
PostedMarch 7, 2016
I bought a Geneva new in 1999 and all the original equipment is still working, the pumps, heater, controls etc.
I use it EVERY day and keep the levels right and alway use stain and scale treatment but, dang, it's been almost 20 years and the only thing I have replaced is the cover and many filters
I use it EVERY day and keep the levels right and alway use stain and scale treatment but, dang, it's been almost 20 years and the only thing I have replaced is the cover and many filters
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, March 18, 2016
Every day hot tub soaking for almost 20 years sounds AMAZING!!
Thank you for your review. I know you will be able to enjoy your spa for many years to come.
Thank you for your review. I know you will be able to enjoy your spa for many years to come.
Review 198 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Eric
fromLockport il
What is your age range?45-54
Great tub
PostedFebruary 26, 2016
I have a 2010 geneva. While i had what appears to be a pump issue. Your warrente took care of that with no issues. I live in a area that has a big alk problem. Which caused my heater to rust. Yea i said rust and fail. However thru great design i was able to replace in 30 min and had it up and running in no time. Overall i picked the caldara spas over others for reliabilty and ease of use . Great spa to this day it has run constantly since install yes 6 years. I dont know anyone who has that record for any tub.
By Customer Service Caldera Vanessa, March 16, 2016
Hello Great Tub
Thank you for your review. Water source is something to consider in how to manage your spa. I am glad that you are being taken care of and that you are enjoying your spa :)
Thank you for your review. Water source is something to consider in how to manage your spa. I am glad that you are being taken care of and that you are enjoying your spa :)
Review 199 for Geneva
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Allison
fromMichigan
What is your age range?45-54
Great tub!!
PostedFebruary 25, 2016
I have owned the same tub since 2004. I have had very few problems with this tub! That says a lot on how well built this tub is!! Very comfortable too!!
By Customer Service Caldera Vanessa, March 15, 2016
Hello Great tub!
Love knowing that you have been enjoying your spa for over 12 years. That is fabulous !
Thank you for your spa review.
Love knowing that you have been enjoying your spa for over 12 years. That is fabulous !
Thank you for your spa review.
Review 200 for Geneva
Overall rating
5
/
5
DL
fromAlbion, Pa
What is your age range?45-54
Happy once again!
PostedFebruary 17, 2016
I want to thank Jason at Litehouse pools and spas in Erie,Pa. He had the misfortune of taking my phone call. Every now and then a person or a company gets an undeserving bad review out of frustration. He handled a very upset customer as a true professional and let me vent on the situation. He got the ball rolling and Caldera and Litehouse really stepped up and made it right. Both Caldera and Litehouse are five star companies across the board. Thank you once again! I am very pleased and I recommend Caldera spas and Litehouse if you're in the market for a hot tub.
By Customer Service Caldera Vanessa, February 22, 2016
Thank you for your honest feedback. I am glad to know that you were taken care of and that you are back to enjoying your spa. Working together as a team we are able see what options are available for service, happy everything worked out. I will make sure Litehouse is aware of your review.