Top-rated product
Product Reviews
cs001 Cantabria
The spacious Cantabria® large hot tub redefines hydrotherapy. It comfortably fits 8 adults and features the UltraMassage® lounge with the customizable UltraMasseuse® System. This jetting system will make you feel like royalty as you create your personal spa experience with six different jet sequences and three speeds.
Overall rating:
4.4
/ 5
17 out of 18(94%)reviewers recommend this product.
Customer reviews for Cantabria
Review 61 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
LB
fromGlen Carbon, IL
What is your age range?45-54
Great value
PostedNovember 11, 2020
We love our spa, it is large enough for a group and has plenty of different seatings and jets to hit all the right places after a hard day working in the yard.
Review 62 for Cantabria
Overall rating
3
/
5
Comfort
3
/
5
Quality:
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
2
/
5
Value:
2
/
5
ProudDadOf3
fromLongmont, CO
Random issues - generally ok
PostedNovember 10, 2020
We have had the tub for a little over a year and we are generally happy with it. We have random issues with the control unit (BT stops working then starts, lights cause other issues). The tub is pretty comfortable. If we were in the market again we probably wouldn't purchase this tub again.
Response from Caldera SpasBy Chelsea, Customer Service, November 17, 2020
Thank you for taking the time to provide your feedback. I am glad overall the spa is bringing you happiness, but I would hope we can strive for pure delight. Please keep an eye out for an email from me to learn how we can improve.
Review 63 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Trilliumaire
fromEvergreen, CO
What is your age range?45-54
Awesome Tub!
PostedNovember 10, 2020
We got this about a year ago. My experience so far has been overall good, but there a few minor issues I've experienced (mostly quality related).
First the good. I love the sunk in "lounge chair" and the various jet settings. The tub is HUGE and we can cram 10 people into it. With the Freshwater (salt water) system, I haven't had any recent issues, but it took some time to figure it out (see below).
Now the bad. We've had a few quality related issues. One of the buttons to turn off/on the tub for zones 2/3 has failed. The shell seems to have an issue coming apart, it's not terrible, but still. One of the arms for the lid broke, and had to replace it. Also, I had an issue with a seal on one of the diverter valves.
What I've learned is you have to clean the internal pipes with a solution like "Clean Start" right when you get it. You also have to keep doing this at least every 6 months. Otherwise biofilm builds up in the pipes and you have a constant algae problem popping up. Also, get some scum balls or scum bugs to absorb any body oils. Be sure to get them from a spa store, otherwise you could end up with cheap fake ones.
4 of 4 found this review helpful.
By Customer Service Caldera Maria, February 5, 2021
I am happy that you love the lounger and the various jet settings are fantastic.
Thank you for the quality-related comments, and I will make sure to pass them on to our team. Your feedback is important.
Water care does take some adjusting, and we are here to help. If there’s a lot of activity in your hot tub, soaps and oils will collect. I will contact you to make sure you have everything you need to enjoy your spa for years to come.
Together with your dealer, we will support all of your hot tub needs.
Thank you for taking the time to post your review.
Thank you for the quality-related comments, and I will make sure to pass them on to our team. Your feedback is important.
Water care does take some adjusting, and we are here to help. If there’s a lot of activity in your hot tub, soaps and oils will collect. I will contact you to make sure you have everything you need to enjoy your spa for years to come.
Together with your dealer, we will support all of your hot tub needs.
Thank you for taking the time to post your review.
Review 64 for Cantabria
Overall rating
5
/
5
Shane
fromAlabama
What is your age range?45-54
You will appriceiate the purchase if you use it.
PostedNovember 10, 2020
I was looking for pain management. This has helped tremendously, but theres a catch. You have to get in it. LOL I was told be everyone, "the new will wear off". I get in mine atleast three times a week or more. I highly recommend early mornings. Personally I leave half the cover closed and use it to set my phone on and watch a pod cast as I soak. Love it.
2 of 2 found this review helpful.
Review 65 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Rene2003
fromNew Braunfels
What is your age range?35-44
Great tub.
PostedNovember 10, 2020
Great tub to own. Wouldn’t have chosen a different tub. The only thing that we have had problem with our all the jet caps falling off and water spouts leaking. I was assured after I drain the first time these problems would be taken care of. Other than that it’s over worth the value.
1 of 2 found this review helpful.
Review 66 for Cantabria
Overall rating
3
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
3
/
5
Joe
fromSanta Rosa
What is your age range?35-44
Mixed Bag
PostedNovember 10, 2020
First I will start with the positive. The salt water aspect of the spa has been awesome. Easy to maintain and stays clean. Now the bad.... We ordered a fully loaded spa which included a sound system. The quality of the sound system is bad. Additionally, the speakers have gone out twice now. Luckily the spa was under warranty and they have replaced them each time. I imagine they will continue to go out. Further, the plastic catch which is located by the filter (designed to block large items from entering) is attached/held by two poorly designed and cheap plastic holders. This results in the large plastic catch constantly coming off. We now have a 16k spa with a large opening because this piece won’t stay on. Caldera has offered no fix for this. At first they talked on the phone with me and said they were looking into it. Ultimately, they said there was nothing they could do about it. Bad customer service and some cheaply made and executed parts.
By Customer Service Caldera Ben, November 17, 2020
Hi there Mixed Bag - Thank you for sharing your experience with your spa, we are glad you find the Freshwater Salt System working well for you! However, I am concerned about the other areas you mentioned needing service (speakers, filter weir door), and want to look into this further to see what I can to do help. Keep an eye out for an email from me, as I am eager to help. Thank you!
Review 67 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Big Frank
fromSouthern New Jersey
What is your age range?45-54
Best Decision I could’ve made!
PostedOctober 30, 2020
I am beyond happy with my Caldera Cantabria! The super clear and crisp sound system, ease of use, and chic design are all second to none. When it comes to performance, this model is the best Hot Tub that money can buy! The UltraMasseuse lounge melts away daily aches, pains, and stresses, and I feel like a new person after only 10-15 minutes in the tub. Also love the lighting and the fact that there’s more than one control panel , couldn’t be more convenient or designed any better. Great job Caldera Spas!
Response from Caldera SpasBy Customer Care, November 3, 2020
Thank you so much for your review! Happy to hear you are loving it!
Review 68 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Joseph
fromColonia, NJ
What is your age range?55-65
The best decision we ever made as a family!!!
PostedOctober 22, 2020
We purchased our Caldera Cantinbria Utopia series spa October 15 of 2019...And exactly one year later it has proven to be absolutely one of the best decisions we’ve ever made as a family! The past year has provided dozens of wonderful weekends and evenings with family members and friends, enjoying the hot tub and wonderful evenings together...
It has truly been the centerpiece of making memories for our family that will last a lifetime. On a personal note, I suffered a terrible accident resulting in a five level spinal fusion. For the past five years I have basically lived every day in pain, depending on the weather at times it became completely unbearable. I take absolutely no pain medication. This hot tub has changed my life!!! I now live a life virtually pain-free, and the hydrotherapy that my body receives from this tub I know has added years to my life...Gratefully, Joseph- Colonia NJ
It has truly been the centerpiece of making memories for our family that will last a lifetime. On a personal note, I suffered a terrible accident resulting in a five level spinal fusion. For the past five years I have basically lived every day in pain, depending on the weather at times it became completely unbearable. I take absolutely no pain medication. This hot tub has changed my life!!! I now live a life virtually pain-free, and the hydrotherapy that my body receives from this tub I know has added years to my life...Gratefully, Joseph- Colonia NJ
2 of 2 found this review helpful.
Review 69 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
CCrew
fromKalamazoo, MI
What is your age range?35-44
Amazing purchase - we love it
PostedOctober 22, 2020
We absolutely love our Cantabria. It's amazing - the jets and massaging, etc are beyond good. My husband and I use it every night after our kids go to sleep and the handful of times in the last 2 months since we received it that we haven't used it we can tell the next day. It really helps our aches and pains and relaxes us much better than any massage. Also our dealer, heThe Pool Guys, has been amazing to work through some issues and has received excellent responsiveness from Caldera on any issues. We love it so much and rave about it we already had one of our friends order one!
0 of 1 found this review helpful.
Response from Caldera SpasBy Customer Care, October 23, 2020
Thank you so much for your 5-star review! What a beautiful photo of your spa. Thrilled to hear that you are making spa use part of your daily ritual. Enjoy the wellness!
Review 70 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Bigfam2020
fromRapid City
What is your age range?35-44
Very nice and relaxing!!
PostedOctober 22, 2020
Great spa as we enjoy it almost everyday and the jets are powerful and we have enjoyed every minute!
Lots of option in the touch screen for lighting, water temp, jets and even music! So happy we bought the hot tub and our kids even enjoy getting in and relaxing!
Lots of option in the touch screen for lighting, water temp, jets and even music! So happy we bought the hot tub and our kids even enjoy getting in and relaxing!
0 of 1 found this review helpful.
Review 71 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value:
4
/
5
Scott
fromOxford, CT
What is your age range?35-44
We love it!
PostedOctober 22, 2020
Was a great decision to get the spa. Not only is it very relaxing but it’s also good excuse to bring the family together.
Review 72 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dave
fromReno, NV
What is your age range?45-54
Cantabria
PostedOctober 22, 2020
This is our second one! We moved the original to our cabin and bought the latest salt model. Water is much easier to care for once you get used to it.
1 of 1 found this review helpful.
Review 73 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jordan2014
fromCedar Rapids, Iowa
What is your age range?55-65
My Escape
PostedOctober 22, 2020
I bought one of these spas years ago and it became a integral part of my life. I have back issues from the Marines. This Hot tub was a life saver. Now it is not only a relief for tired muscles but great entertainment for friends and family. We use it all year long. We have been in when it was snowing and watched the stars on a cool summers night. Caldera and the dealer (Blue Lagoon Spas) have been great support for any issues. This has been one of my best purchases. I have referred many customer to Caldera and will continue to do so.
Thank you so much
Response from Caldera SpasBy Customer Care, October 23, 2020
Thank you so much for your review. We are so happy to hear that your hot tub provides you with relief. We wish you many more years of happy hot-tubbing!
Review 74 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Jon
fromNew Jersey
What is your age range?35-44
One of the best things I own
PostedOctober 22, 2020
Never new how much I needed this hot tub until I didn't hurt anymore. My wife loves it and anyone that uses it raves about it. Trust me hop in one and tell me im wrong .and once the kids fall asleep set the lights low grab a drink and slip in .trust me its great!!
Response from Caldera SpasBy Customer Care, October 23, 2020
Wow, thank you so much for your 5-star review. We are so happy to hear that your hot tub helps relieve your pain and improve your wellness!
Review 75 for Cantabria
Overall rating
1
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
1
/
5
Chris222
fromSan Diego
What is your age range?45-54
Multiple issues including leaks and poor service options
PostedSeptember 28, 2020
Where to start. Originally, I was very excited to make the purchase and have the Cantabria as an addition to our backyard remodel. It looked great, and at first was very enjoyable for my wife and I to use. Trouble however began within months, 1.) Side panel needed to be replaced as it began to crack around the screws that held it in place (several have done the same), then 2.) one of (3) speakers went out and the sub-woofer had to be adjusted as it sat against the inside panel and would vibrate loudly at even low volume levels, then 3.) just after 1 year (cover warranty period 1 year) the cover literally starts to break down so that any rain or surface water collects in the middle of the cover and under it causing it to be very heavy to lift (on third cover since purchase and about to need fourth (~$775 from Watkins), 4.) heater then goes out and recommended service company by dealer has to come out 3 times to finally figure out that the heater needs to be replaced (nice young guy come out but no experience and is literally reading the manual to replace and on the phone with Sr. tech trying to walk him through it), 5.) multiple jet covers and valve covers come off due to poor silicon sealant usage in construction (per service company), and finally 6.) leaking begins (different recommended service company by dealer owner) comes out and "fixes" leak. Over the weekend after repair, the leaking starts again. Contacted service company and they say they will have to charge again as they fixed what they thought was the problem, and will now have to try again. When I ask why they think I should pay them again for something they did not actually fix the first time, the dispatcher stated that they do the best they can, but leaks are hard to diagnose and can be anywhere in the plumbing, so it is challenge to sometimes fix after even several trips. That is why they have to charge for their time as well (not just a trip charge mind you), 6.) Service company does not come back and leaves job with several panels misaligned and screws missing to re-secure panels. It should be noted that I have religiously bought the chemicals/filters/test strips/spa and cover cleaners/etc. while owning this spa, as well as testing and refilling the water as recommended by the mfg. Not sure if this one is just a lemon, however the support to repair has been pretty atrocious over the several years I have owned this spa. I would not recommend this level of investment to a homeowner looking to enjoy vs. having to always repair.
2 of 2 found this review helpful.
Review 76 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
SjRobin81
fromVirginia Beach, VA
What is your age range?35-44
Best Decision Made
PostedJune 5, 2020
This is one of the best decisions we ever made. The Salt water system is easy to maintain, and feels much better than a regular chlorinated spa.
Response from Caldera SpasBy Customer Care, June 9, 2020
We're so happy to hear that you are loving the salt water system. Enjoy the wellness!
Review 77 for Cantabria
Overall rating
1
/
5
Comfort
5
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
5
/
5
Value:
1
/
5
Art
fromLouisville Ky
What is your age range?45-54
hot tub leaking
PostedMay 24, 2020
We do love our hot tub when it is working. We developed a leak around 11/01/2019. The dealer we purchased the tub from is no longer in business so I contacted Caldera for a warranty repair and they put me in contact with Watson’s of Louisville. On 12/13/2019 they sent a repairman out to assess the repair, as the repairman was leaving he stated “ I know what I need I just have to order the parts and set up a return to repair it. It was a slow leak that I was able to control so Watson’s and I schedule the first attempt in January 2020. it was extremely cold so we moved it to February once again the weather was not good for an outdoor repair so we rescheduled for March. In March, I was contacted by Watson’s informing me due to COVID 19 they had to shut down until further notice ( 2 days before the repair was to take place ). I contacted Watson’s the week of May 5th to see what their capabilities were and we set a repair appointment of 05/15/2020. Watson’s called the morning of 5/15/20 and informed me they may need to order more parts. They came lifted the tub and of course needed to order more parts. I followed up with Watson’s on 05/20/20 and was informed “ hey buddy we will not make it back until 06/09/20. I attempted to explain that I have been patiently waiting since 11/11/2019, but they didn’t care “sorry buddy other people are waiting also”. At this point, I will never recommend anyone to purchase a Caldera spa. My father in law has extreme arthritis and the only way he can function is by using the hot tub everyday. Sorry buddy you will have wait!
2 of 2 found this review helpful.
Response from Caldera SpasBy Vanessa, Customer Service , May 27, 2020
Hello Art,
Thank you for taking the time to submit your review. I am sincerely sorry that this has been one delay after another, and even though many of the delays have been beyond our control, we could have been more prepared for when we could service your spa.
I will contact your dealer and make sure they have the supplies that you need and email you so you can contact me directly with any other questions or concerns that you may have.
Thank you for taking the time to submit your review. I am sincerely sorry that this has been one delay after another, and even though many of the delays have been beyond our control, we could have been more prepared for when we could service your spa.
I will contact your dealer and make sure they have the supplies that you need and email you so you can contact me directly with any other questions or concerns that you may have.
Review 78 for Cantabria
Overall rating
5
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Texas Pete
fromSan Antonio, TX
What is your age range?45-54
Best purchase I ever made!
PostedFebruary 6, 2020
I love my Cantabria tub! Delivery and setup were very simple and straight forward and maintaining optimal water quality is a snap with the frog system. I don’t regret this purchase one bit!
0 of 1 found this review helpful.
Review 79 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Bill
fromAlbuquerque, NM
What is your age range?55-65
Ultimate hot tub...
PostedJanuary 15, 2020
I ordered the Cantabria sight unseen last fall from Carol Brown. It was a leap of faith because I trusted my salesperson, Carol Brown, that much. I literally just got to get into the tub for the first time today...WHAT A WONDERFUL EXPERIENCE!!! It is powerful, spacious, comfortable, and so easy to get in and out of!!! We’re seniors, and that was a prerequisite. There’s a seat for every mood and height! The lounger massage experience is overall bliss and the foot and wrist jets all over the Cantabria...heaven. I wrote a previous review about my extraordinary sales experience with Carol Brown. Now I’m writing about the extraordinary hot tub she sold to us. It’s a huge tub, perfect for a couple who want amazing massage options and a special getaway for two right in our on backyard!
Review 80 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Staycation2012
fromWytheville VA
What is your age range?45-54
Best investment
PostedOctober 26, 2019
I was skeptical with buying a hot tub in general. The chlorine turned me off because of the smell and the horror stories with the upkeep. Not only am I a believer in owning a hot tub, I have the best partner in the journey. Water by Design in Roanoke VA was so patient with me and my really crazy questions and anxious calls thinking I could break the hot tub. As a matter of fact, each time my husband and in step in to enjoy the hot tub most every night, there is always a smile and slight pause before he says... “Honey, you did really good with this decision”.
Thank you Caldera Spas and Water by Design!!!!
2 of 2 found this review helpful.