Top-rated product
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cs001 Cantabria
The spacious Cantabria® large hot tub redefines hydrotherapy. It comfortably fits 8 adults and features the UltraMassage® lounge with the customizable UltraMasseuse® System. This jetting system will make you feel like royalty as you create your personal spa experience with six different jet sequences and three speeds.
Overall rating:
4.4
/ 5
16 out of 17(94%)reviewers recommend this product.
Customer reviews for Cantabria
Review 41 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Frank
fromSan Antonio
What is your age range?55-65
Year round enjoyment
PostedMay 25, 2022
A friend of mine recommended using a hot tub to help alleviate aches and pains of daily stress. I actually obliged and used their tub and discovered that it actually helped my plantar fascists. My spouse got relief from her lower backpain.. it was then we decided to get our own Cantabria.
Review 42 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
victorvon
fromSt. Augustine
What is your age range?Over 65
best purchase ever
PostedMay 25, 2022
Couldn't be happier with our spa it is a very high quality product
1 of 1 found this review helpful.
Review 43 for Cantabria
Overall rating
1
/
5
Comfort
3
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Mom of 10
fromRoanoke, VA
What is your age range?35-44
WE REGRET OUR PURCHASE!
PostedFebruary 22, 2022
We have had nothing but problems since we purchased our Caldera Cantebria about 2 1/2 years ago. We spent over $15,000 to have something for our us to enjoy as a family, but with issue after issue, it has been much more of a nuisance than enjoyment. And unfortunately, the dealer that we purchased ours from charges us to have someone come out and look at it even when it’s still under warranty. Then they always say there is nothing wrong with it and try to make it look like we did something wrong. Very, very disappointed in both the dealer and the hot tub! We referred a few friends there in the beginning, but we definitely will warn others to steer clear now and go with another brand and dealer.
2 of 2 found this review helpful.
By Customer Service Caldera Jodi, February 25, 2022
Oh No! I am so sorry to hear your spa has been more of a nuisance than an enjoyment. It’s important to us that you can enjoy your spa fully. Thank you for taking the time to post your review; we value all feedback from members of our Caldera family. We are listening.
It’s frustrating when your spa requires repair. I’m curious to know what needs to be addressed on your spa, and what the service tech recommended.
I’m sorry the trip charge for your service was a surprise to you. The warranty will cover parts and labor, however, travel fees are not included in that coverage, and is standard among all spa dealers.
I’m here to help. I’m going to reach out to you privately to hear more about your service needs, and your experience during the service calls.
It’s frustrating when your spa requires repair. I’m curious to know what needs to be addressed on your spa, and what the service tech recommended.
I’m sorry the trip charge for your service was a surprise to you. The warranty will cover parts and labor, however, travel fees are not included in that coverage, and is standard among all spa dealers.
I’m here to help. I’m going to reach out to you privately to hear more about your service needs, and your experience during the service calls.
Review 44 for Cantabria
Overall rating
2
/
5
Comfort
3
/
5
Quality:
2
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Value:
2
/
5
Esprit
fromArizona
What is your age range?45-54
Constant issues with controls
PostedJanuary 20, 2022
We waited months to have our cantabria delivered only to have one issue after the next with it. Jet covers constantly falling off, filter cover never stays in place and floats away into the water, 1 waterfall only has half the power of the other side and now most recently, our control panel stopped working. We called to have their maintenance guy come out and he said we needed a software update, simple fix...we've owned it 7 months and it's already outdated software? Okay, we'll pay the $50 visit to have it updated. 2 days later and it's off again, another call to maintenance and we're waiting for them to come back. I have family coming this week looking forward to enjoying a soak and instead I'll have the maintenance guy here trying to fix it. Again, we've owned this less than 7 months. Nothing more frustrating than trying to enjoy your night in the jacuzzi and none of the lights or controls will work. Not a happy customer, for the money spent I'd expect better quality.
1 of 1 found this review helpful.
Review 45 for Cantabria
Overall rating
4
/
5
Comfort
4
/
5
Quality:
2
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
2
/
5
BumInTraining
fromnj
speakers are worthless
PostedSeptember 14, 2021
I have had the hot tub less than 5 years. The so called "waterproof" speakers are rusted and worthless. All 8 speakers are rusted and 50$ each. you would think that spending 15k for a hot tub, you would get decent speakers and support. You are better off not getting speakers and just purchase your own speaker to work with cell phone.
i do not use the bromine tube slot because out of site, out of mind. just buy a floater.
The cover lasted less than 5 years due to UV, so be prepared for 800$ expense.
Being in the NE, i close mine from Memorial day to Labor day, bc too hot to use in summer.
Nice to watch TV in fall/winter/spring months outdoors
i do not use the bromine tube slot because out of site, out of mind. just buy a floater.
The cover lasted less than 5 years due to UV, so be prepared for 800$ expense.
Being in the NE, i close mine from Memorial day to Labor day, bc too hot to use in summer.
Nice to watch TV in fall/winter/spring months outdoors
1 of 1 found this review helpful.
Review 46 for Cantabria
Overall rating
5
/
5
a guy in a hot tub
fromreno nv
What is your age range?55-65
i love my hot tub
PostedAugust 23, 2021
Great tub. I use it every morning and every evening. It has help a lot with my back problems and arthritis.
I love my hoht tub!!
stu c.
I love my hoht tub!!
stu c.
3 of 5 found this review helpful.
Review 47 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Airborne Trooper
fromTolleson Az
What is your age range?55-65
Cantabria
PostedJune 14, 2021
I cant say to much about the Energy efficiency do to not having it long enough to do so. plus my touch screen is not working at all. it stop working 4days after installed. Quality yet to be determined do to just having it 7 days. Comfort is great and it helps our aching body a lot. Very easy to maintained. The cost i guess is fair price didn't shop around a lot to determine that factor.
4 of 4 found this review helpful.
Review 48 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
DLN1968
fromManhattan, IL
What is your age range?45-54
Caldera spa in Manhattan, IL
PostedMay 26, 2021
Very glad we purchased the Caldera spa, it helps with sore muscles or just to relax. Love it!
2 of 2 found this review helpful.
Response from Caldera SpasBy Customer Care, May 27, 2021
Beautiful photo! Thank you so much for sharing your review.
Review 49 for Cantabria
Overall rating
5
/
5
FBB75070
fromTexas
What is your age range?45-54
Enjoying our Cantabria hottub
PostedMay 25, 2021
Enjoying our Cantabria hottub! It seems like everyday is a vacation day!
0 of 3 found this review helpful.
Review 50 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
3
/
5
Chalois
fromManhattan IL
Love our Cantabria!
PostedMay 20, 2021
We use our hot tub almost every day. Temperature settings and controls are easy to use. There are so many jets that "hit the right spots" for sore and tired muscles!
2 of 3 found this review helpful.
Response from Caldera SpasBy Customer Care, May 21, 2021
We're so happy to hear that you are loving the jet configurations! Thanks so much for sharing your review.
Review 51 for Cantabria
Overall rating
1
/
5
Comfort
5
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Value:
1
/
5
Doug
fromTerre Haute, IN
What is your age range?35-44
Disappointed high expectations
PostedMay 3, 2021
I had such high expectations for this hot tub. We have had nothing but troubles. It’s been almost a year, and we have had service at our house probably 20 times trying to correct problems that exist with his hot tub. It’s a great hot tub. Very therapeutic, if it worked. When it works, it’s awesome. it would be absolutely incredible. However we’ve had the screen replaced, chlorinator controller replaced, two temperature sensors replaced, complete drain and refill, salt cartridges only last 30 days (although marketed for 4 months) and produced no chlorine (I have to add chlorine every three days even though it has a chlorinator), won’t hold temperature, doesn’t function below 20°, and no one can figure out what’s going wrong. We have had friends over and had to ask them to get out of the hot tub because of malfunctions, wouldn’t keep the temperature, screens failed, and hot tub turns on and off on its own without pressing any buttons. At this point in the game, you would think the manufacturer would get involved and work towards a solution. Unfortunately our experience has been anything but that. The warranty hasn’t been followed, the product doesn’t perform as marketed, and the service seems as though they have no idea what to do. This product has failed to deliver in good faith based upon its marketing, does not meet the expectations of delivery, nor function in a way that it is marketed. I wish this product worked because if it did, it would be incredible. Unfortunately, my experience has been nothing short of empty promises unmet expectations. I have video and pictures to back up all my claims.
2 of 2 found this review helpful.
By Customer Service Caldera Maria, May 7, 2021
h, No! Thank you for bringing this to our attention. We are excited to hear that you love the Cantabria. I am so sorry that you’ve had challenges with the experience of your hot tub.
Please know that we do stand behind or product. Look for an email from me so that we can work together with your dealer to resolve them. Thank you,
Please know that we do stand behind or product. Look for an email from me so that we can work together with your dealer to resolve them. Thank you,
Review 52 for Cantabria
Overall rating
3
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value:
2
/
5
Daveb8s
fromCO
What is your age range?45-54
Cool spa just can't keep chemicals right
PostedMarch 29, 2021
Knows and jet diffusers fall off easy. Speaker system shorts out all the time. Chemicals are near impossible to balance. Very comfortable when it works.
By Customer Service Caldera Maria, April 5, 2021
Thank you for reaching out. I am sorry that you are experiencing these issues. I'd like to help work with your dealer to fix the jets and speakers. Look for an email from me so that we can work on the water chemistry as well. Thank you
Review 53 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Torchlakeview
fromKewadin MI
What is your age range?55-65
Torch Lake View
PostedFebruary 26, 2021
This is our second caldera hot tub. We have one at both houses now and love the quality of the tubs. We looked at other hot tubs and came back to Caldera for the quality and price. This hot tub is huge and the jets are perfect for all parts of your body! We absolutely love it!
0 of 1 found this review helpful.
Response from Caldera SpasBy Customer Care, March 5, 2021
Thank you so much for your review! Thrilled to hear you are loving your Caldera spa. Beautiful photo. Enjoy the wellness!
Review 54 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Dave's Spa
fromFlorida
What is your age range?55-65
It's a Party Spa
PostedJanuary 8, 2021
Plenty of room, Great features awesome sound and lighting a little pricey but worth the extra money. I love it!!!
1 of 1 found this review helpful.
Review 55 for Cantabria
Overall rating
4
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
3
/
5
Jshep105
fromMA
What is your age range?18-24
My New Caldera Cantabria Spa Purchase
PostedDecember 10, 2020
I purchased a Caldera Spas hot tub in the end of April of 2020. My new Caldera Cantabria spa was delivered in May of 2020. Overall, I love my new hot tub. It has been very relaxing to use and has really helped me sleep at night. My family and friends also really enjoy using it too.
Unfortunately, I have already had two major issues with the hot tub. In August of 2020, Jet Pump 3 for the Lounger Seat stopped working. I put in a service call on August 4th, a technician came a few weeks later and found that the Main Control Board was bad and needed to be replaced. The part was ordered. On September 4th my hot tub was back up and running.
The second issue occurred very recently. There was water getting behind the screen and into the Topside Control Panel. The screen was black and the control panel was completely inoperable. The hot tub was constantly powering fully down and then back on every 20 seconds or so. The hot tub was unusable and the heat was not working. I was worried about the hot tub freezing because the temperatures were in the low 20s at night. Fortunately, the hot tub was repaired about a week and a half later with a new Topside Control Panel.
A hot tub so expensive should not need the main control board and the topside control panel replaced within 6 months of being installed. That is the reason I rated the Quality somewhat poorly. I spent too much money on this hot tub to have it be down for 1.5 months within the first half of the year of owning it. These hot tubs are not cheap so I believe the quality of the parts should be better and/or the price of the tub should be lower. My only two issues with Caldera Spas are the value and the quality. Luckily, the dealer I purchased it from has been good to me and have honored the Manufacturer’s warranty with no issues.
I do love my Caldera Hot Tub and I am glad that I purchased a hot tub. Unfortunately, it has been causing me stress when it breaks down and there’s no heat or anything and the temperature is below freezing. I will say that this hot tub does seem to be well insulated because the hot tub water only got down to 53° so that is a good thing.
By Customer Service Caldera Maria, January 21, 2021
Oh no, thank you for bringing this to our attention. I understand your concerns. I agree, replacing a part after six months of being installed is never wanted, and I don't like to see this either. Since we have no way of preventing them 100%, we provide one of the best warranties in the industry to address these situations when they arise.
Caldera Spas has been making quality spas for over 40 years, and we are committed to the highest level of engineering and construction. I am happy that your dealer took great care of you. I want to learn more about this issue and make sure you have everything that you need to use your spa confidently.
I look forward to working with you soon.
Thank you for your review
Caldera Spas has been making quality spas for over 40 years, and we are committed to the highest level of engineering and construction. I am happy that your dealer took great care of you. I want to learn more about this issue and make sure you have everything that you need to use your spa confidently.
I look forward to working with you soon.
Thank you for your review
Review 56 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
AV - Danville
fromDanville CA
What is your age range?45-54
Awesome Hot Tub!
PostedNovember 12, 2020
This Caldera Jacuzzi is the largest Hottub we have ever had, and certainly the most luxurious. The jets are very powerful, all seats are comfortable, especially the therapy seat. I would highly recommend this tub to anyone that has the room.
0 of 1 found this review helpful.
Review 57 for Cantabria
Overall rating
4
/
5
Salena
fromSavannah
What is your age range?35-44
Great except...
PostedNovember 12, 2020
The hot tub is fantastic!
Very well made and the many jets are super powerful.
Our local dealer didn't have the Cantabria model on the sales floor so we purchased without being able to see the features in action and it has exceded our expectations.
Very well made and the many jets are super powerful.
Our local dealer didn't have the Cantabria model on the sales floor so we purchased without being able to see the features in action and it has exceded our expectations.
However, we paid extra for wifi/app/internet access and cannot get access to the app. We travel frequently and definately
was in the market for a hot tub with an app.
was in the market for a hot tub with an app.
We don't have access to the app
because our local dealer doesn't subscribe to the service due to a lack of customers requesting it.
because our local dealer doesn't subscribe to the service due to a lack of customers requesting it.
This wasn't explained at time of purchase and would've been a deal breaker.
The app should be available directly to consumers not only through dealer, like all apps or the dealer MUST subscribe so consumer is not left with no options.
Review 58 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
LB
fromGlen Carbon, IL
What is your age range?45-54
Great value
PostedNovember 11, 2020
We love our spa, it is large enough for a group and has plenty of different seatings and jets to hit all the right places after a hard day working in the yard.
Review 59 for Cantabria
Overall rating
3
/
5
Comfort
3
/
5
Quality:
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
2
/
5
Value:
2
/
5
ProudDadOf3
fromLongmont, CO
Random issues - generally ok
PostedNovember 10, 2020
We have had the tub for a little over a year and we are generally happy with it. We have random issues with the control unit (BT stops working then starts, lights cause other issues). The tub is pretty comfortable. If we were in the market again we probably wouldn't purchase this tub again.
Response from Caldera SpasBy Chelsea, Customer Service, November 17, 2020
Thank you for taking the time to provide your feedback. I am glad overall the spa is bringing you happiness, but I would hope we can strive for pure delight. Please keep an eye out for an email from me to learn how we can improve.
Review 60 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Trilliumaire
fromEvergreen, CO
What is your age range?45-54
Awesome Tub!
PostedNovember 10, 2020
We got this about a year ago. My experience so far has been overall good, but there a few minor issues I've experienced (mostly quality related).
First the good. I love the sunk in "lounge chair" and the various jet settings. The tub is HUGE and we can cram 10 people into it. With the Freshwater (salt water) system, I haven't had any recent issues, but it took some time to figure it out (see below).
Now the bad. We've had a few quality related issues. One of the buttons to turn off/on the tub for zones 2/3 has failed. The shell seems to have an issue coming apart, it's not terrible, but still. One of the arms for the lid broke, and had to replace it. Also, I had an issue with a seal on one of the diverter valves.
What I've learned is you have to clean the internal pipes with a solution like "Clean Start" right when you get it. You also have to keep doing this at least every 6 months. Otherwise biofilm builds up in the pipes and you have a constant algae problem popping up. Also, get some scum balls or scum bugs to absorb any body oils. Be sure to get them from a spa store, otherwise you could end up with cheap fake ones.
4 of 4 found this review helpful.
By Customer Service Caldera Maria, February 5, 2021
I am happy that you love the lounger and the various jet settings are fantastic.
Thank you for the quality-related comments, and I will make sure to pass them on to our team. Your feedback is important.
Water care does take some adjusting, and we are here to help. If there’s a lot of activity in your hot tub, soaps and oils will collect. I will contact you to make sure you have everything you need to enjoy your spa for years to come.
Together with your dealer, we will support all of your hot tub needs.
Thank you for taking the time to post your review.
Thank you for the quality-related comments, and I will make sure to pass them on to our team. Your feedback is important.
Water care does take some adjusting, and we are here to help. If there’s a lot of activity in your hot tub, soaps and oils will collect. I will contact you to make sure you have everything you need to enjoy your spa for years to come.
Together with your dealer, we will support all of your hot tub needs.
Thank you for taking the time to post your review.