Customer Reviews for CalderaSpas® Salina

Salina

CalderaSpas® Salina

The Salina® is a paradise found. The comfort-styled open seat spa is roomy enough for seven. Its spacious two level footwell features the powerful Euphoria® jet for multi-position enjoyment. With 40 jets and two, 2.5 HP ReliaFlo® jet pumps onboard, this hot tub is a power-packed massage “machine”.
Average Customer Rating:
4.66 out of 5
4.7
 out of 
5
(147 Reviews)
Open Ratings Snapshot
Rating breakdown 147 reviews
5
112
4
23
3
10
2
1
1
1
10 out of 10(100%)reviewers recommend this product.
Customer Reviews for Salina
Review 121 for Salina
Overall rating 
4 / 5
4 / 5

Salina Hot Tub

PostedJuly 9, 2019
Customer avatar
GT
from Michigan
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
First one was delivered and had a major leak. Company came out and replaced within a week (temporary replacement) until mfg could make another in our color selection.
Very nice tub! Filter system does not seem to do as well as there is a "film" on top of water once you turn off the jets.
An improvement could be to the Jets #1 pump/controls - a "low" setting should be added (like #2 pump) which has only an "off" and a "high. "
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Review 122 for Salina
Overall rating 
4 / 5
4 / 5

Great hot tub

PostedJuly 8, 2019
Customer avatar
Magnum92
from Rochester, Minnesota
Age:35-44
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
We have enjoyed the hot tub this far. It is salt water and has been working well. Time will tell if it works better than the other. We still have to add chlorine as needed and seems to run out before the week is up.
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Review 123 for Salina
Overall rating 
4 / 5
4 / 5

Worth it!

PostedAugust 31, 2018
Customer avatar
Shawn
from NJ
Age:45-54
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
User submitted photo
My husband and I purchased theSalina model hot tub and are very happy with it. It is used almost every night by us and our family (when they are visiting) Would recommend this model to anyone!
Response from Caldera SpasBy ChelseaCustomer ServiceSeptember 5, 2018
I am delighted to hear you and your family are loving your new Salina spa! It is the perfect place to relax and reconnect with your family each evening. I hope you continue to enjoy for many years to come!

Happy hot tubbing!
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Review 124 for Salina
Overall rating 
4 / 5
4 / 5

Good spa

PostedAugust 13, 2017
Customer avatar
Lonman
from Hamilton ontario
Age:55-65
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
Bought from pioneer pools in hamilton ontario canada. Spa is great service dept sux......
By Customer Service Caldera VanessaAugust 22, 2017
Hello Good Spa!

Thank you for taking the time to post a review. I am sorry to hear that you are not pleased with the service department. I would like to know more about the sistuation. I will contact you directly for more information and to see how I can help. I look forward in working with you soon.

Happy Hot Tubbing! calderaspas_brand
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Review 125 for Salina
Overall rating 
4 / 5
4 / 5

Many Time User - First Time buyer

PostedDecember 8, 2016
Customer avatar
MaineTubFamily
from Maine
Age:45-54
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
5 / 5
5 / 5
Been wanting a spa for a number of years.
Did three months of research and talked to the two biggest dealers in Southern Maine.
Was going to go a different direction, but the other dealer spoke the truth about how the spa was made, the internals and such... So we went Caldera and we purchased our unit site unseen and trusted our dealer that the Salina would be a better choice than a similar model from another leading maker.
And he was right -love the unit. My only compliant / critique would be to use better, thicker handles on the two diverter valves. It would be only a be a few dollars more, but the "Feel" of the handles would make the unit seem that much more of a value.
Easy setup, fast heating from a fresh fill and maintain chemistry is fairly simple.
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Review 126 for Salina
Overall rating 
4 / 5
4 / 5

THE FIRST MONTH

PostedJuly 7, 2016
Customer avatar
SEAMONKIES
from SCHWENKSVILLE, PA
Age:45-54
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
MY FAMILY HAS HAD A LOT OF ENJOYMENT IN THE FIRST MONTH WITH OUR SALINA. THE KIDS AND THEIR FRIENDS SEEM TO BE IN IT EVERY NIGHT. WE ARE LOOKING TO THE COOLER NIGHTS IN THE FALL. THE TUB IS EASY TO MAINTAIN, AND IS A RELAXING RETREAT FOR ME AN THE WIFE WHEN WE CAN KICK THE KIDS OUT OF IT.
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Review 127 for Salina
Overall rating 
4 / 5
4 / 5

So Far, So Good!

PostedSeptember 7, 2014
Customer avatar
Ed and Lisa
from Hendersonville, TN
Age:45-54
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We have owned our spa for a month and we have used it nearly every night. It helps us recover from the day and sleep like babies! The spa appears to be well built, but it's early and time will tell. It has been a little bit of a struggle to get the chemicals right, but our dealer has been very helpful. We looked at several spa brands, but kept coming back to the comfort of this model. The Salina is roomy and comfortable for us.
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Review 128 for Salina
Overall rating 
4 / 5
4 / 5

Outside Paradise

PostedSeptember 7, 2014
Customer avatar
Snowy
from Northern Virginia
Age:Over 65
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
The Salina Is a very comfortable and attractive hot tub. We have it outside on the patio and a snowy day is my idea of Caldera relaxation. A good long term investment in comfort and fun.
Minor distractions:
1. Rubber head rests are hard to clean once body oil stain them.
2. The remote for the music system never worked right and I had to buy a new one after it died in less than two years.
Response from Caldera SpasBy VanessaCustomer ServiceSeptember 17, 2014
Thank you for your review. Happy to hear that you find your spa comfortable and attractive. You paint an amazing picture of a relaxing winter wonderland. Sorry to know that you have had some minor issues with your spa. If my team or I, in Customer Service could be of assistance please feel free to contact us at 800.669.1881 ext:8432.

Happy Hot Tubbing!
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Review 129 for Salina
Overall rating 
4 / 5
4 / 5

Our Piece of Paradise

PostedSeptember 5, 2014
Customer avatar
Evoglewede
from Southwest Michigan
Age:35-44
Gender:female
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We love our new spa. It's like having a retreat right in our own backyard. Best money spent. Enjoy entertaining friends, quiet time with my husband, and a time to reconnect with our family. This model is very thereputic. We bought this early in the summer. It has been a mild one and so we've enjoyed 3-5 times a week. It's easy to maintain.
Response from Caldera SpasBy Peggy W. Customer ServiceSeptember 10, 2014
Lovely review of the Salina model spa....sounds like you've created the perfect haven for personal and social events. I can't wait to hear how much you're enjoying it when the cooler Fall/Winter weather arrives! Keep us posted!
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Review 130 for Salina
Overall rating 
4 / 5
4 / 5

Great Spa

PostedSeptember 4, 2014
Customer avatar
David77
from Lake Forest, CA
Age:35-44
Gender:male
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
This is a great spa to share with friends and family. Would like to have more diverter valves
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Review 131 for Salina
Overall rating 
4 / 5
4 / 5

Love it!

PostedSeptember 4, 2014
Customer avatar
CJ
from Alaska
Age:45-54
Gender:female
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
5 / 5
5 / 5
We have never slept better. Music system is not user friendly for me is my only complaint.
Response from Caldera SpasBy VanessaCustomer ServiceSeptember 22, 2014
Thank you Hot Tubber for your review! I would like to see how I can help make your Hot Tub Experience a better one. Please feel free to contact Customer Service at 800.669.1881 ext 8432.
Thank you for your time and I look forward to working with you soon.
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Review 132 for Salina
Overall rating 
4 / 5
4 / 5

Great style of hot tub

PostedJuly 23, 2014
Customer avatar
jlw
from eugene, OR
Age:35-44
Gender:female
Comfort 
5 / 5
5 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
We love our hot tub, we use it almost every evening. Our family is very active so us as parents love the relaxation it provides our muscles and our kids just love it, period. The spacious seating gives enough space for us all to get what we need. my only complaint is the head rests. They all have gotten very warped and bubbly. Wish the quality of these would be on the same level of the rest of the set up.
Overall I would highly recommend a Caldera Spa. the value and quality are just wonderful!
Response from Caldera SpasBy Peggy W. Customer ServiceJuly 28, 2014
Thanks for reviewing the Paradise Salina model spa. Glad to hear that it is a source of relaxation for the whole family. We do make the headrests of a softer plastic so they'll be comfortable. Because the pillows are of a more pliable material, though, they're susceptible to the affects of hair products, spa chemicals, etc. To extend the life of the pillows, you might want to remove them when you're not using the spa and only use a damp cloth to clean them.
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Review 133 for Salina
Overall rating 
4 / 5
4 / 5

Woth it!!

PostedApril 1, 2014
Customer avatar
jbu
from california
Age:25-34
Gender:male
I love salina hot tub model. Nothing can compare to this!!
Response from Caldera SpasBy BenCustomer ServiceApril 9, 2014
Great to hear your positive feedback, thanks!
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Review 134 for Salina
Overall rating 
4 / 5
4 / 5

Salina

PostedApril 8, 2013
Customer avatar
Johnny
from Denver, CO
Age:35-44
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We use our Calera Salina almost everyday. For the past year and a half there are family nights with low jets and plenty of room for 3 kids, mom and dad. Then there are nights for just dad to crank up the jets for deep relaxation after long hours at work. We had hoped this would be a family success and it has exceeded my expectations and is fairly simple to maintain. So far so good, everyone likes it.
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Review 135 for Salina
Overall rating 
4 / 5
4 / 5

Good value

PostedSeptember 10, 2011
Customer avatar
harleyjck
from mich
Age:55-65
Gender:male
Comfort 
3 / 5
3 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
5 / 5
5 / 5
This was my first spa purchase.I looked at quite a few spas,but purchased a caldera spa for the value.Purchased the Ozone with the spa also.Jets are great and the foot well jet is just wonderful.That was the selling point for us.The only regret i have is i wished i would have purchased a deeper model.24/7 circulation pump works,my water is clear and sparkling day after day.
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Review 136 for Salina
Overall rating 
3 / 5
3 / 5

Review

PostedDecember 28, 2022
Customer avatar
Blondie
from Ogdensburg ny
Age:45-54
Comfort 
3 / 5
3 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
Overall ok. Nothing but trouble since purchased. I believe
pipes are full of bacteria. Have emptied 2times and
still having issues with it. Delivered with scratches nothing
has been done about it.
We all have had hot tub rashes. It's been a disaster. I will be calling
Caldara about refund .
By Customer Service Caldera KylieApril 10, 2023
Thank you for reaching out with your feedback on your spa. We'd like to work with you to ensure all of your concerns have been addressed. Including going over your water chemistry with you.

Our blog also has some great information regarding skin sensitivity and the benefits of different water systems. You can find it here: https://www.calderaspas.com/hot-tub-tips/dont-let-skin-sensitivity-stop-you-owning-hot-tub

Please keep an eye out for an email from us shortly. This way we can gather information and ensure we've addressed and resolved all of your concerns. We're here to support you and your dealer so that you have the best experience possible.

Happy Hot Tubbing!
Kylie - Customer Care calderaspas_brand
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Review 137 for Salina
Overall rating 
3 / 5
3 / 5

Buttons and knobs are confusing

PostedMay 21, 2021
Customer avatar
Lake Mode 24/7
from Chesapeake, VA
Age:35-44
Comfort 
4 / 5
4 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
1 / 5
1 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
4 / 5
4 / 5
Have had since October 2020 and still not sure what some of the knobs do. We have one seat that the jets don't work. The salt water system has been a challenge every time we have to put water in it. You constantly have to put chlorine in it if you use it more than once a week. The salt replacements are pretty expensive too. Probably would have had a better experience if the sales rep was better.
By Customer Service Caldera MelissaJune 17, 2021
Thank you for review. We love hearing from our Caldera owners! I'm so sorry to hear that you are having trouble with the valves that control your jets and your Freshwater Salt System. I can imagine how frustrating that has been. I will be sending you an email shortly to get more information to see how I can help. calderaspas_brand
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Review 138 for Salina
Overall rating 
3 / 5
3 / 5

Control problems

PostedMarch 22, 2020
Customer avatar
Mike
from cleveland
Age:55-65
Comfort 
4 / 5
4 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
2 / 5
2 / 5
Energy Efficiency 
2 / 5
2 / 5
Value 
3 / 5
3 / 5
Control problems - Turn on one pump and both turn on. Turn on clean and both pumps run. The low speed pump make noise in low speed and is running in high speed. Resetting power helps sometimes. I called service and when they show up is runs OK. Last night the controller was acting strange and the temp. went down to 80 deg. Reset the power to reset contol- OK. You need a upgrade in the software and control. I like everything else about the spa.
By Customer Service Caldera VanessaMarch 23, 2020
Thank you for taking the time to post. I am sorry to hear that you are having a spa issue. I have reached out to our techs for further assistance.
We appreciate your time. Please look for am email from me with more information.
Thank you calderaspas_brand
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Review 139 for Salina
Overall rating 
3 / 5
3 / 5

so far so good

PostedMarch 21, 2019
Customer avatar
DR
from Pennsylvania
Age:45-54
Comfort 
3 / 5
3 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
This is our second Caldera spa. We’ve found several
jet covers/rings laying on the bottom of our spa on second day.
Also, this is NOT a 7 person spa. If you really need
comfort for 6-7 people buy a bigger one. Sound system
sounds pretty good.
By Customer Service Caldera VanessaMarch 28, 2019
Thank you for taking the time to post your review. As you know jets should not fall out of the fittings. I am sorry that your spa is having that issue. I will contact you to make sure this is fixed. Wet testing the spa with the dealer is a great way to see how the spa is going to fit your needs. Glad to know you are over all enjoying your spa and sound system. I look forward in working with you soon. Happy Hot Tubbing. calderaspas_brand
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Review 140 for Salina
Overall rating 
3 / 5
3 / 5

Great Tub, but told its normal to leak and mold inside.....

PostedJuly 12, 2016
Customer avatar
Parker222
from Clinton Ontario
Age:25-34
Comfort 
5 / 5
5 / 5
Quality 
1 / 5
1 / 5
Ease of Water Care 
2 / 5
2 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
1 / 5
1 / 5
We purchased the tub a year ago now. My family really enjoys the size and comfort of the spa. The place we purchased it from was great to deal with and have provided great service from their end however the manufacture has not been the same. The Spa is wet inside. The insulation and wood are damp and will be wrecked. The manufacture has told the place where we purchased the spa this is normal. Although the Spa looks great from the outside do not let this fool you.
By Customer Service Caldera VanessaJuly 14, 2016
Thank you for taking the time to let us know about your spa experience. I would like to know more about your spa and what is going on with it. I am sure I can help and I look froward in working with you soon. Please look for an email from me in your inbox. calderaspas_brand
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