Customer Reviews for CalderaSpas® Marino
CalderaSpas® Marino
Six adults fit comfortably in the Marino, a popular Vacanza® Series spa with 35 hydromassage jets and a surprising range of features that make caring for and enjoying your hot tub a simple pleasure.
Average Customer Rating:
4.7
out of 5
(349 Reviews)
Rating breakdown 349 reviews
5
272
4
57
3
9
2
6
1
5
38 out of 39(97%)reviewers recommend this product.
Customer Reviews for Marino
Review 301 for Marino
Overall rating
4
/
5
Good
PostedJune 29, 2016
Shanahan
from Albuquerque nm
Age:25-34
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value
3
/
5
I have a hard time with the chemicals. Seems like it takes more than I had expected and I can never get the clear water. Always have a little green tint to it. Good for the price
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Review 302 for Marino
Overall rating
4
/
5
My first spa was worth every dollar
PostedOctober 21, 2015
Anzhelasdad
from Mount Vernon, Il
Age:45-54
Gender:male
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
5
/
5
I just love my spa have had it for 6 weeks spend about 2 hours a day in it, the temp is dead on and takes no time to heat up if wanted, but still having issues getting the water right but Crystal from the spa dealer here in Mount Vernon, Il has been a god sent with a very polite helping hand. Had issue after delivery spa would just run all the time, dealer (Crystal Clear pools and spas) came out reset the programing and not issue since I think the spa is very comfortable and the jets are placed just right, the lounge is perfect for my back and the other seating is very nice I find myself moving from seat to seat every one hits a different place on your body. Again this is just my first spa so nothing to really compare it to (have been in hotel and resort spas) but this is so nice, I am so glad I got this only regret is that did not get one with more features but maybe in year or two will upgrade, but for know this spa is PERFECT. would recommend the brand to all of my friends, thanks for the quality product
Response from Caldera SpasBy Vanessa, Customer Service, October 26, 2015
Hello My first spa was worth every dollar.
Thank you for your wonderful review. I am excited that you love your spa and I love your pictures. Your spa set up looks fabulous.
Happy to know that your dealer has been taking great care of you and your spa.
Thank you for your recommendation and feedback.
Thank you for your wonderful review. I am excited that you love your spa and I love your pictures. Your spa set up looks fabulous.
Happy to know that your dealer has been taking great care of you and your spa.
Thank you for your recommendation and feedback.
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Review 303 for Marino
Overall rating
4
/
5
Easy Care, Great Comfort
PostedJuly 22, 2015
Sunlover99
from Pittsburgh, PA
Age:25-34
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Purchased my tub about 2.5 months ago and I love it! Been using it very frequently, often with a friend or family member in it with me! Feels great on my back and the LED lights are a nice touch. I love how easy it is to use and to maintain! The only reason I didn't give it a 5 star for comfort is that I'm short and have to use a booster seat to get the jets where I need them. Not the biggest issue though. I would recommend to anyone, I just wish it had been a bit more affordable. That's my only complaint, but as you see, I bought it anyhow :)
Response from Caldera SpasBy Jaclyn, Customer Service, July 27, 2015
Thanks for taking the time to review your Marino model spa, Sunlover99, and for being a part of the Caldera family. We know there are many options when purchasing a new hot tub, and are thankful you chose Caldera. Suggestions are certainly valued and taken into consideration, so thank-you for that as well. May you enjoy your spa for many years!
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Review 304 for Marino
Overall rating
4
/
5
Caldera Marino
PostedJuly 20, 2015
megan966
from Gillette, Wy
Age:25-34
Gender:female
Comfort
4
/
5
Quality
2
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
3
/
5
This is a decent spa I have owned for 4 years. This fall the pump went out and neither Caldera or my local dealer were very helpful. $800 later, we have a new pump. I do like the seats and head rests. Water care is fairly simple and the lighting is nice. For the price, it is a decent model, but I wouldn't depend on it be a "long-life" spa.
Response from Caldera SpasBy Ben, Customer Service, July 24, 2015
Hi Megan966 - Thank you for your candid feedback, and shared photograph! I am sorry to hear your dealership and Caldera Spas was found to be unhelpful - do encourage you to contact our team by dialing 800.669.1991, x 8432, to speak with one of our knowledgible representatives. Thanks again.
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Review 305 for Marino
Overall rating
4
/
5
First year with Marino from Caldera
PostedJuly 13, 2015
Bruce
from Carlisle, PA
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
I was skeptical that we would really use a hot tub for the long haul, but one year into hot tub ownership, we are regularly using it 3-4 times per week. Even in the summer, we have found that by putting the water temp down to 97 or 95 F you can enjoy a nice long soak on all but the hottest evenings.
Spa maintenance has been a breeze, and since we screened in our spa area, even filter cleaning is simple.
I would definitely recommend this spa to anyone looking to purchase a hot tub.
Response from Caldera SpasBy Jaclyn , Customer Service, July 15, 2015
Thanks for taking the time to review your Caldera Marino model spa, Bruce. I'm thrilled to read how often the tub is used, and that you've found a way to enjoy a soak regardless of season. May you have many more years of hot tub relaxation.
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Review 306 for Marino
Overall rating
4
/
5
Great Spa
PostedJuly 6, 2015
drn
from Indiana
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Our spa is great! We love using it in just about all four seasons! The only thing I don't like is the frog system. Ever since we bought it in 2014, we have not been able to use the frog. We have to use a bromine float.
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Review 307 for Marino
Overall rating
4
/
5
Great spa
PostedJune 23, 2015
Lala
from San antonio
Age:45-54
Gender:female
Easy to care and very relaxing. I use it at least weekly and have sleep better when I do.
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Review 308 for Marino
Overall rating
4
/
5
Difficult with water maintainance
PostedOctober 25, 2014
Truckee tubber
from Truckee
Age:35-44
Gender:female
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
1
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Our water would not clear up using the spa marvel. We switched to bromine and it still has its days. Didn't think it would be so difficult.
Response from Caldera SpasBy Vanessa, Customer Service, October 28, 2014
Thank you for your review. I am happy to hear that you are enjoying the spa however, it seems that you are having some water care issues. I would like to see how I can help. Please contact me or my team and we will assist in product information and water maintenance. We can be reached at 800.999.4688 x8432.
Thank you for your time.
Thank you for your time.
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Review 309 for Marino
Overall rating
4
/
5
New to Hot tub
PostedSeptember 8, 2014
Barry711
from Colorado Springs
Age:45-54
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
5
/
5
Our hot tub is very nice so far...We have used it for just 2 months. The inline chemical system is fantastic, so we spend very little time worrying about the chemicals. The jets are great and we are especially pleased with how smooth and easy the cover is to operate. The only complaints I would have are that the motor is a bit louder than I had expected when the unit is in heating mode, and the control panel does not make a lot of intuitive sense.
Response from Caldera SpasBy Vanessa, Customer Service, September 16, 2014
Thank you Hot Tubber for your feedback!
I am glad to hear that you find water care management fantastic and tub operations easy to use. Customer Service could be of some help with your concerns. If you would like additional assistance feel free to contact us at 800.669.1881 ext:8432.
I am glad to hear that you find water care management fantastic and tub operations easy to use. Customer Service could be of some help with your concerns. If you would like additional assistance feel free to contact us at 800.669.1881 ext:8432.
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Review 310 for Marino
Overall rating
4
/
5
We love our Marino Spa
PostedSeptember 6, 2014
Tom43
from Rogers, AR
Age:Over 65
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We have had our spa for 1 year. It has been a real pleasure to own our spa and have the ability to use it at any time. We have the Frog chemical control system which makes for easy control of water balance. The jets are forceful and the temperature setting is reliable and accurate. It is a very relaxing experience and it helps control daily aches and pains.
Response from Caldera SpasBy Ben, Customer Service, September 11, 2014
Hello there happy Marino spa owner! So many great uses, including help with relief from the daily grind! Keep enjoying that spa!
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Review 311 for Marino
Overall rating
4
/
5
Good Spa
PostedSeptember 5, 2014
Artdee
from Winder Ga
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
It is all that Caldara says it is a wonderful spa easy to clean and maintain a real joy to relax in after a hard day at work and play on weekends.
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks tor the feedback about your Marino model spa. You're right! Caldera spas are easy to clean, maintain and enjoy year 'round! Happy Hot Tubbing!
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Review 312 for Marino
Overall rating
4
/
5
Marino
PostedSeptember 4, 2014
Bubba
from Neb
Age:45-54
Gender:male
Comfort
3
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
3
/
5
Jets in lounge could be better. Overall love the tub.
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Review 313 for Marino
Overall rating
4
/
5
Good value
PostedSeptember 4, 2014
BeachTub
from virginia beach, va
Age:45-54
Gender:male
Good all around performance and value for a very reasonable price.
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Review 314 for Marino
Overall rating
4
/
5
Marino spa
PostedSeptember 4, 2014
Tbv
from Chapel hill, NC
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Great spa, good size, holds the whole family. I would recommend it. Buy the folding device for most leisurely usage.
Response from Caldera SpasBy Peggy W. , Customer Service, September 10, 2014
Thanks for reviewing the Marino. Yes, it is a great spot where you can reconnect with the whole family! With little care and low energy usage, this will be a wonderful family retreat for many years to come. Enjoy!
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Review 315 for Marino
Overall rating
4
/
5
Great unit with several minor issues - but everything has that now days.
PostedSeptember 4, 2014
mtcg
from Rogers, AR
Age:45-54
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Love the tub. Grandkids love the water fall. Easy to maintain. I put one 1" tablet in every other day and levels stay good. I do a shock every once in a while just to do it. Would like to see the buttons for temp control on the other side of digital display and away from the jets and light buttons, wife keeps hitting the temp control while trying to turn lights on and off, etc. and when I go to get in later it is at 98.
Mine keeps shutting off and like rebooting at least once a week when I am using it, not sure how often it does it when we are not there to see it. Only does it when I have temp set to 102 or higher and when we start using the jets, etc. I think the high heat sensors is set to close to the actual temp and guessing when we increase water flow the hotter water circulates right away and trips it. 10 secs later it comes back on - no user input needed.
Gave a 4 star for the button issue and the high trip issue, otherwise we love it.
Response from Caldera SpasBy Vanessa, Customer Service, September 16, 2014
Thank you for your feedback.
Glad to know you and your grandkids love the Marino hot tub. We appreciate the detailed information and I would like to see how I can help with your hot tub operation. Please look for an email in your inbox from Watkins Customer Service.
Looking forward to working with you soon.
Glad to know you and your grandkids love the Marino hot tub. We appreciate the detailed information and I would like to see how I can help with your hot tub operation. Please look for an email in your inbox from Watkins Customer Service.
Looking forward to working with you soon.
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Review 316 for Marino
Overall rating
4
/
5
good hot tub
PostedSeptember 4, 2014
ab
from farmington hills, MI
Age:45-54
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I am very happy with my spa. Good value for the price. My only complaint is that the cartridge system soes not seem to keep the water as clean as I would like
Response from Caldera SpasBy Peggy W. , Customer Service, September 11, 2014
Thanks for reviewing your Marino spa usage. This is a great spa that will provide years of hot water relaxation with minimal effort. You do have choices when it comes to a water care routine. Do call on your dealer or Watkins' customer service team to review what you're using now and what options might work better for you. Our toll-free number is 800-669-1881, ext. 8432.
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Review 317 for Marino
Overall rating
4
/
5
Love it despite some issues
PostedSeptember 4, 2014
HR
from United States
Comfort
4
/
5
Quality
2
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
4
/
5
We love our Marino spa. We have owned it for almost 2 years now and have no problems with the function of the spa. Our only issues have been cosmetic. The exterior panels or fairly thin and flimsy and have a difficult time supporting our cover lift. The panel has broken once but it was still within our warranty period and was replaced. Unfortunately, the replaced panel had a crack down the middle, so once again it is being replaced. Otherwise no problems with the plumping or electrical so we are still enjoying it.
Response from Caldera SpasBy Peggy W. , Customer Service, September 9, 2014
Thanks for the feedback on your spa experience. Yes, the Marino is a great spa and problem free with a good water care routine. Give our customer service team a call if you have questions about that paneling; we'll be glad to review with your dealer to ensure we're on track with a permanent repair. 800-669-1881, ext. 8432.
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Review 318 for Marino
Overall rating
4
/
5
Good investment!
PostedSeptember 4, 2014
Erikamcc33
from Martinez, Ca
Age:35-44
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
4
/
5
We have had a few glitches sign trying to maintain the water quality but overall a great product!!
Response from Caldera SpasBy Peggy W. , Customer Service, September 9, 2014
Let us know if we can help! Your local dealer and Watkins' customer service team are ready to work with you on water quality so that your spa experience is 100% enjoyment and relaxation. Watkins' toll-free number is 800-669-1881, ext. 8432. Enjoy!
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Review 319 for Marino
Overall rating
4
/
5
Soakin' way again in comfort
PostedJuly 20, 2014
Paul
from Omaha
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Bought the Marino a month ago to replace a tub I had enjoyed for close to nine years. The improvements in design and technology are very evident. The variety of therapies available in the different seats is great to hit all the right places.
Response from Caldera SpasBy Erica, Marketing, July 28, 2014
Dear Paul,
Thank you for your review of your Marino spa. I am thrilled to hear you've noticed the improvements in design and technology, and that you are enjoying your new purchase. I wish you many happy years in your hot tub. Thank you for being a Caldera customer! Please let our team know if we can assist in the future.
Thank you for your review of your Marino spa. I am thrilled to hear you've noticed the improvements in design and technology, and that you are enjoying your new purchase. I wish you many happy years in your hot tub. Thank you for being a Caldera customer! Please let our team know if we can assist in the future.
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Review 320 for Marino
Overall rating
4
/
5
New Tub today, already 4 jet rings have come off
PostedJuly 3, 2014
Soak
from Indianapolis, IN
I can't comment on the comfort, quality, etc. of this spa yet since I haven't even gotten in it. We had it delivered 6 hours ago. While its been heating we've been going through the manual and experimenting with jets on/off. Four small jet rings and their innards have already come off. We've splurged on what we expect to be a high quality tub and now are really concerned about quality control. Is this normal? Contacting our local dealer now.
Response from Caldera SpasBy Vanessa, Customer Service, August 5, 2014
Thank you for taking the time to review your new hot tub. I am sorry that your initial experience was not a good one however, I am glad that you have reached out to your dealer.
If there is something that I or my team, Customer Service can do to assist please feel free to give us a call at 800-999-4688 x8432.
Thank you again for your feedback. Happy Hot Tubbing!
If there is something that I or my team, Customer Service can do to assist please feel free to give us a call at 800-999-4688 x8432.
Thank you again for your feedback. Happy Hot Tubbing!
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