Customer Reviews for CalderaSpas® Kauai

Kauai

CalderaSpas® Kauai

Named for an island popular among vacationers, the Kauai® redefines easy living. The Kauai hot tub seats 3 adults and features the UltraMassage® lounge and EcstaSeat®. Powerful spa jets and conversation seating makes the Kauai a popular 3 person hot tub. With 20 Euro jets, 5 VersaSsage® jets and a powerful ReliaFlo® 2.0 HP pump, the Kauai is a powerhouse of pleasure.
Average Customer Rating:
4.537 out of 5
4.5
 out of 
5
(227 Reviews)
Open Ratings Snapshot
Rating breakdown 227 reviews
5
167
4
38
3
8
2
5
1
9
22 out of 23(96%)reviewers recommend this product.
Customer Reviews for Kauai
Review 181 for Kauai
Overall rating 
4 / 5
4 / 5

Great Decision

PostedJuly 3, 2019
Customer avatar
Paige
from Aurora, CO
Age:45-54
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
My husband and I have talked over the years about getting a hot tub. Timing worked out well and we were finally able to purchase one. We had our deck rebuilt so that the hot tub could be placed on it. And with the small size and weight, we were able to modify the deck accordingly. Our only issue now is that the Monarch Silver Ion Sanitizer for our particular hot tub will soon no longer be available through the dealer that we purchased the hot tub from. There is supposed to be a universal Silver Ion Sanitizer, however, that model does not currently fit in the Kauai model hot tub. Hopefully this issue will be resolved. Otherwise, the hot tub has been easy to take care (for first time buyers) and we are overall happy with the purchase.
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Review 182 for Kauai
Overall rating 
4 / 5
4 / 5

Very nice spa

PostedJune 20, 2019
Customer avatar
ppav909
from Dayton Nevada
Age:55-65
Very easy to Maintain the Chlorine frog cartridges are excellent and the overall is outstanding
By Customer Service Caldera JanetJune 26, 2019
We are happy you are enjoying your Kauai spa! calderaspas_brand
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Review 183 for Kauai
Overall rating 
4 / 5
4 / 5

My aching back

PostedJune 16, 2019
Customer avatar
Boo boo
from Sacramento
Age:Over 65
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We bought our spa after numerous back surgeries between us We love this spa. The only negative for us would be you really have to sit up Work it to reach your lower back And it’s difficult to include your hips It is built very nicely built and is a beautiful spa other Than that. It is easy to operate and we are learning to adjust the Chlorine.
By Customer Service Caldera VanessaNovember 15, 2019
I am happy to hear reviews like yours. I am privileged to be a part of a company that can help people feel better.
Thank you for your review.
Happy Hot Tubbing!
calderaspas_brand
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Review 184 for Kauai
Overall rating 
4 / 5
4 / 5

4 out of 5

PostedMay 14, 2017
Customer avatar
Leo
from Alabama
Age:45-54
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
Looked at many smaller hot tubs and didn't want to return to a Jetsetter we had years ago because of smaller size seats and limited jets. The Caldera Kauai was the best fit for a two member family. It's an excellent soak for one person and comfortable with two. We would purchase it again however wish it had micro bubbles like the Martinique offers.
By Customer Service Caldera BenJune 14, 2017
Thank you for your feedback - very excited to hear you are interested in the Caldera Kauai model spa! I believe the 'micro-bubbles' you are referring to is an 'ozone' system, which injects ozone into the main circulation system of the spa. The 'Monarch' ozone system is an upgrade you can add to the Kauai, through your local selling dealer. Here is the specs sheet on our website for this model: http://www.calderaspas.com/shop/paradise/kauai. Should you have further questions, reach out to your local Caldera dealer, or send an email to [email protected]. Thanks again! calderaspas_brand
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Review 185 for Kauai
Overall rating 
4 / 5
4 / 5

Excellent way to relax

PostedApril 27, 2017
Customer avatar
Gdal
from Miami, Florida
Age:Over 65
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
4 / 5
4 / 5
We have used hot tubs for 25 years as we find them to be very useful for relaxation and for relief of aches and pains. We needed a new spa for the two of us and the Caldera Kauai is just the right size. I do recommend buying the cover lifter and possibly a hand rail; we are an older couple. While we have only had the spa a short time, it appears to be easy to maintain. Very happy with our purchase.
Response from Caldera SpasBy CatherineCaldera Spas Team May 3, 2017
Thank you for your review. It sounds like the Kauai is the perfect spa for you. We are happy to hear that you are loving your new spa! Enjoy the wellness.
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Review 186 for Kauai
Overall rating 
4 / 5
4 / 5

My Kauai

PostedNovember 7, 2016
Customer avatar
Doug W.
from Sacramento,CA
Age:Over 65
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
I have owned it for less than a week and totally love it. I previously had a Jacuzzi Spa that was 17 years old and replaced it wit the Caldera Kauai, so far the best move I have made in a long time. I look forward to many great years of use.
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Review 187 for Kauai
Overall rating 
4 / 5
4 / 5

Kauai tub

PostedAugust 25, 2016
Customer avatar
nccan3
from Webster, NY
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
3 / 5
3 / 5
I absolutely love the size of the 3 person Kauai. I also love how easy it is to get in and out. However, for the price paid, I would have expected a low speed and high speed for the jets as well as the waterfall.
In such a small tub, the high speed does generate significant noise.
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Comments (1)
Customer avatar
Jerry
mill valley,ca.
have enjoyed my tub now in it's fourth year
Posted August 26, 2016
I would also liked to have a two speed motor and have noticed the noise.My service rep came out and adjusted the position of the pump and the noise was less due to less vibration.other than that,we love this hot tub.
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Review 188 for Kauai
Overall rating 
4 / 5
4 / 5

Hot tub for health & happiness

PostedAugust 9, 2016
Customer avatar
miss woe
from Wilton, NY
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
The hot tub has been a good addition to our life from a health & leisure perspective.
The tub however has had its flaws: cracked side panel, unglued jet nozzles. Our tub was delivered with one of the jet nozzles detached. Since they reglued it, it has detached 2 more times, as well as 2 other pieces. This is an inconvenience, but we have continued to enjoy our hot tub time.
By Customer Service Caldera VanessaAugust 17, 2016
Thank you for taking the time to let us know about your spa experience. I have reached out to your dealer and I am sure I can help resolve your spa issues. I am glad to hear that you are enjoying your spa. Hot tub relaxing is great way to pass the time.
Please look for an email from me. I look forward in working with you soon. calderaspas_brand
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Review 189 for Kauai
Overall rating 
4 / 5
4 / 5

Perfect spa for two

PostedAugust 8, 2016
Customer avatar
Retired sparky
from White lake mi
Age:Over 65
The only thing I would change is the depth of this spa. Another 6" would be nice. My wife and I love the size and treating different areas of the body by switching seats. I love the maintenance being so easy. Small enough to fit Ina corner of the patio, large enough to really relax in.
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Review 190 for Kauai
Overall rating 
4 / 5
4 / 5

Mostly love our hot tub

PostedJuly 20, 2016
Customer avatar
Ozark750
from Garfield AR
Age:55-65
Comfort 
5 / 5
5 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
1 / 5
1 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
We have been using our Kauai hot tub for several months now and love the configuration and variety of jets. What we haven't found user friendly is the ease of water care. Our water has not been clear the majority of the time since we've started using the Kauai although we constantly adjust the chemicals as recommended and use the Frog system. Having owned two previous hot tubs, we find maintenance for this one to be the most difficult of any we have owned.
By Customer Service Caldera VanessaJuly 22, 2016
Water care can take some getting use to. I would like to see how I can help. Thank you for taking the time to let us know about your spa experience. I look forward in working with you soon. Please look for an email from me. calderaspas_brand
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Review 191 for Kauai
Overall rating 
4 / 5
4 / 5

Kauia

PostedJune 29, 2016
Customer avatar
Andie2016
from Eugene, OR
Age:45-54
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
I love the variety of jet placements. Great investment for therapy and pure enjoyment.
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Review 192 for Kauai
Overall rating 
4 / 5
4 / 5

Great spa for the money

PostedJune 29, 2016
Customer avatar
shauny
from oceanside
Age:45-54
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
Great spa, good quality easy to use the salesperson was very knowledgeable and make the purchase very simple
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Review 193 for Kauai
Overall rating 
4 / 5
4 / 5

New spa

PostedJuly 27, 2015
Customer avatar
Stevo Spa
from Tierrasanta San Diego
Age:55-65
Gender:male
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
The Kauai spa fit beautifully into the spot in my backyard replacing my old spa which had gone "end of life.' we like the look, it cycles on once a day which is very efficient and the cover and spa colors are attractive.
It is however a little small which can feel uncomfortable for 2 or more people, I knew that when I selected it but I didn't think the "shallow" effect of the shorter spa would be noticeable.
My daughter and her fiancé visited , used the spa a couple of times also and they loved it. The jets are strong and very relaxing when you can stretch out in it.
I am just know checking the water again and have yet to flush/change the water so far I am very pleased with my Kauai spa overall.
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Review 194 for Kauai
Overall rating 
4 / 5
4 / 5

Reasonably happy with our kauai, just wish the frog would work

PostedApril 17, 2015
Customer avatar
John
from St. Louis, MO
Age:35-44
Gender:male
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
1 / 5
1 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We got our kauai a couple of years ago now and water chemistry has been a challenge to say the least. The inline spa frog is less than worthless, it does absolutely nothing, which blows my mind because bromine will dissolve easily when you get it wet. I tried several things including creating a reserve, it wasn't until I took it out of the inline system and just dropped the cartridge into the filter basket that I got any results. And Watsons was less than helpful, I even tried to call spa frog directly, no help there either. If it wasn't for the difficulty with the chemicals I would love this tub, but as it stands it's almost more trouble than it's worth.
Response from Caldera SpasBy BenCustomer ServiceApril 20, 2015
Hello Kauai spa owner, thank you so much for your honest feedback... Glad to hear you are reasonably happy with the spa! Have you contacted our Customer Service team here at Watkins? Our toll-free line is 800.999.4688, press 8432, and speak with any of our experienced agents; we are always happy to help where and when we can! Thanks,
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Review 195 for Kauai
Overall rating 
4 / 5
4 / 5

Spa review of Kauai

PostedSeptember 25, 2014
Customer avatar
marty
from anchorage
Comfort 
4 / 5
4 / 5
Quality 
3 / 5
3 / 5
Ease of Water Care 
2 / 5
2 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
Great for two to four folks, jets are strong, could use more than one pillow headrest.
Response from Caldera SpasBy Mike M.Customer ServiceSeptember 29, 2014
Thanks for taking the time to post your review. I will certainly pass along your suggestion to the folks that design the tubs.
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Review 196 for Kauai
Overall rating 
4 / 5
4 / 5

Spa Frog Worthless

PostedSeptember 5, 2014
Customer avatar
Muggle38
from Sweet Home, Oregon
Comfort 
5 / 5
5 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We really like the small size of the Kauai spa, just perfect for the 2 of us. Everything works well except for the Spa Frog system. It apparently was not designed to go with this spa. Even with a setting of 1 on the bromine cartridge the bromine level goes way high. The only way I can use it all is to constantly reset the cartridge from 0 and then back to 1 then back to 0. If I leave it on 1 it just goes higher and higher. Caldera ignores my pleas for help.
Response from Caldera SpasBy BenCustomer ServiceSeptember 15, 2014
Thank you for your honest feedback on the Kauai model spa, and the Spa Frog system! When given the opportunity, please contact our team in Customer Service by dialing 800.669.1881, ext 8432, to learn another tip to help reduce your Spa Frog bromine output. Glad you continue to enjoy the spa, look forward to hearing back from you!
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Review 197 for Kauai
Overall rating 
4 / 5
4 / 5

I love my Kauai

PostedSeptember 4, 2014
Customer avatar
LC
from United States
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
4 / 5
4 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
I love my spa - the size is perfect for us. I wouldn't change a thing, except maybe I should have gotten the built in stereo.
Response from Caldera SpasBy Jaclyn Customer ServiceSeptember 10, 2014
Thank you for the feedback on your Kauai model spa. I'm so pleased that we had the perfect sized spa for your needs. May you enjoy it for a very long time.
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Review 198 for Kauai
Overall rating 
4 / 5
4 / 5

Nice spa!

PostedSeptember 4, 2014
Customer avatar
CTM
from Raleigh, NC
Age:55-65
Gender:male
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
5 / 5
5 / 5
Value 
4 / 5
4 / 5
Enjoying our Caldera Kauai. Lots of jets, quiet and looks nice on the deck. I am almost 6'4" tall so it is a little tight in there but I knew that after the test soak. There are more than enough features to overcome the size issue ... and we wanted a smaller spa since there are only 2 of us that will use it.
Have had some issues keeping the water balanced but am working on that. At times it is crystal clear and at times slightly cloudy ... and just can't seem to figure out what I am doing to cause that. One thing is to NOT use summer mode!
Overall ... we are happy with the purchase though and look forward to cooler weather to enhance the experience!
Response from Caldera SpasBy BenCustomer ServiceSeptember 11, 2014
HI there, what a great experience, from a taller perspective! If you ever need help with your water chemistry, you can check out the troubleshooting section of the owner's manual, or you can speak with your dealership for help. You can also contact our customer service team at 1.800.999.4688 x8432. :)
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Review 199 for Kauai
Overall rating 
4 / 5
4 / 5

Nice Spa, Great Size

PostedSeptember 4, 2014
Customer avatar
ChrisL
from Belmont, CA
Comfort 
4 / 5
4 / 5
Quality 
5 / 5
5 / 5
Ease of Water Care 
5 / 5
5 / 5
Energy Efficiency 
4 / 5
4 / 5
Value 
4 / 5
4 / 5
We sized-down from a large Sundance Cameo to the Kauai because it is just the two of us and we didn't need all that extra water to heat, and all those extra jets, blowers, etc. In fact, most of the time, we just soak in the hot water without the jets turned on. Near the end of its life the Sundance Cameo broke-down constantly, and I'm hoping that the straight-forward Kauai has far fewer problems. It holds its temp. well, and seems to use chemicals sparingly. It is comfortable for two to stretch-out (I think three would be a bit tight), even though I am 6'3". We've had the Kauai for a few months now, have used it constantly, and so-far, so-good. I love the easy-to-use gas-piston assisted cover. We looked at similar smaller, side-by-side spa models from Hot Springs, Bullfrog and Sundance, and found the Kauai to have the most comfortable seats.
Response from Caldera SpasBy VanessaCustomer ServiceSeptember 19, 2014
Thank you for your review!

As a previous Hot Tub owner its wonderful to hear how Caldera can met your Spa needs. Finding the right Spa for you is key and we are happy that we can provide the right fit. The Kauai Spa is a great choice and we know you will have many year of enjoyment.

Happy Hot Tubbing!
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Review 200 for Kauai
Overall rating 
4 / 5
4 / 5

Good quality for value

PostedAugust 22, 2014
Customer avatar
Firefighter200
from Nevada
Age:45-54
Gender:male
Comfort 
4 / 5
4 / 5
Quality 
4 / 5
4 / 5
Ease of Water Care 
3 / 5
3 / 5
Energy Efficiency 
3 / 5
3 / 5
Value 
4 / 5
4 / 5
We have had our spa for two months and we love it. It's small enough to sit on our deck, but big enough for several people to feel comfortable. I think the only issue we would have is the day it was delivered we didn't really receive any spa Q & A session. We had never owned a spa prior to this one and there are steps you need to do to ensure the proper water quality and life of your spa. Just a short 30 minute or so, on spa ownership would have been nice!! Other than that we have survived and enjoy the benefits of our new Caldera Spa.
Response from Caldera SpasBy VanessaCustomer ServiceAugust 26, 2014
Thank you for your review.

I am happy to hear that you are enjoying your Caldera Kauai. It truly is a great spa and a wonderful way to relax. I appreciate your feedback in regards to an introductory tutorial. It is customers like yourself that help us continue to grow and become even better. I will be sure to share your sentiments with my team and if there is anything that we can do to help or answer questions please contact us at 800-999-4688 x8432.

Happy Hot Tubbing!
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