Customer Reviews for CalderaSpas® Martinique
CalderaSpas® Martinique
This Consumers Digest Best Buy® is spacious and contemporary. Its sculpted shape is like an island retreat—welcoming and inviting. The spa’s contoured look features a roomy lounge with an expanded leg area and FootRidge® enhancements. With a generous jetting system, the Martinique® takes relaxation to a new level.
Average Customer Rating:
4.7
out of 5
(294 Reviews)
Rating breakdown 294 reviews
5
239
4
42
3
4
2
2
1
7
42 out of 42(100%)reviewers recommend this product.
Customer Reviews for Martinique
Review 241 for Martinique
Overall rating
4
/
5
Gets even better as the weather cools off!
PostedOctober 16, 2023
Southside Steve
from McDonough GA
Age:55-65
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Love it! Use it most everyday and my leg cramps have pretty much gone away! Dip in for 15-20 minutes in the morning after the gym and feel great afterwards!
Highly recommended!
Highly recommended!
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Review 242 for Martinique
Overall rating
4
/
5
Great Spa
PostedJune 19, 2023
Damelloman888
from Massachusetts
Age:45-54
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
5
/
5
This unit has it where it counts (pumps, jets, indulation, ease of computer interface) and we would buy it again with no reservations. Same aspects are on the cheap side like the jet button covers blowing off and the filter cover floating away but it is a solid value.
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Review 243 for Martinique
Overall rating
4
/
5
Just what the doctor ordered
PostedMay 30, 2023
Chris R
from Vassalboro
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
So I've had my martinique for a year now and my only complaint is that the side that you sit on for back massage doesn't have a low setting for the jets. It's high or off. The lounger side has both which is nice. The tub is very easy to maintain. As soon as you figure the salt it basically takes care of itself.
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Review 244 for Martinique
Overall rating
4
/
5
Review of the Martinique
PostedJune 14, 2022
Jam
from Denver
Age:Over 65
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
5 person spa : two seats have no jets which I think is a good idea. One lay back seat has hi and low jets, excellent , the best. two seats have excellent high jets but no low jets this is not a good option. too loud and not relaxing though excellent if you need a back massage. Temperature control is excellent , evening lights are excellent, wonderful waterfall, nice gimmick but not much value. I would keep it for its fun pleasure. The pH control is not well documented in the owners manual and causes some concern as we are never sure if it is in the range we need. All and All service is excellent at the local outlet. I would buy another again but try and solve the couple inconveniences.
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Review 245 for Martinique
Overall rating
4
/
5
What they don't tell you can hurt you
PostedSeptember 15, 2021
Glo
from Oregon
Age:55-65
In 2005 I purchased a caldera Martinique outright in Montana. And I enjoyed using it very much! Other than hard water this was easily remedied . I moved to another state and the water has Manganese. The city uses Chlorine and phosphates to clear the water. I have not been able to utilize my prescription hot tub . I'm feeling defeated . No one warned me water issues would be this difficult. No one has been able to help me resolve this . The insurance companies have never worked with me toward purchase of a replacement tub.
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Review 246 for Martinique
Overall rating
4
/
5
Love it (even though I have to baby it)
PostedMay 12, 2021
SEvanS
from Denver, CO
Age:45-54
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value
4
/
5
I am loving my Martinique, but I’d love it even more if I could get the Fresh Water Salt System to work.
My wife loves it more than I, as she’s unburdened by the need to constantly work on the water chemical balance (due to the aforementioned salt system problems) - as long as she can get in, she’s loving it.
This tub is the perfect size for us and it’s versatility is wonderful.
The store (sales and service) has been fantastic throughout our time as owners, which has eased the frustration with the salt system problems (though, only reduced, not eliminated).
But, all things considered, we Love our Martinique!
My wife loves it more than I, as she’s unburdened by the need to constantly work on the water chemical balance (due to the aforementioned salt system problems) - as long as she can get in, she’s loving it.
This tub is the perfect size for us and it’s versatility is wonderful.
The store (sales and service) has been fantastic throughout our time as owners, which has eased the frustration with the salt system problems (though, only reduced, not eliminated).
But, all things considered, we Love our Martinique!
By Customer Service Caldera Vanessa, June 1, 2021
Hello Hot Tubber
Thank you for taking the time to let us know about your spa experience. I am glad to hear that you and your wife are enjoying the spa.
Water care shouldn't be frustrating, and I'm happy to help.
I will email you for further assistance.
Thank you for taking the time to let us know about your spa experience. I am glad to hear that you and your wife are enjoying the spa.
Water care shouldn't be frustrating, and I'm happy to help.
I will email you for further assistance.
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Review 247 for Martinique
Overall rating
4
/
5
We love the hot tub but the water chemistry is a chase
PostedMay 11, 2021
CreativeAG
from Southbury, CT
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We really love our hot tub and use it many times a week. It was the best purchase of the year, hands down. That being said, it’s been a bit of a chase getting the water chemistry just right. We’ve had to try multiple products to decrease phosphorus after a dealer product was actually creating the problem. We also have not seen longevity in the salt cells and may transition to chlorine as an alternative. It’s a learning process that’s taken about a year and I never expected it to be that complicated. Hopefully, we will find the magic solution soon!
By Customer Service Caldera Vanessa, June 1, 2021
Thank you for taking the time to let us know about your spa experience. It is great to know you love your spa. However, water care shouldn't be complex. I will email you to work through this and help determine the steps needed to keep your water balanced.
I look forward to working with you soon.
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Review 248 for Martinique
Overall rating
4
/
5
Caldera Martinque
PostedDecember 8, 2020
CPFOTO
from Lake Toxaway
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We have owned this model for 4.5 yrs now and love it when we can get the water pH and Chlorine measurements just right. We have had a small leak and have to fill water into the tub every 1-2 weeks. Can't seem to locate where the leak is coming from as the hot tub is encased with decking on 3 sides other than the front panel access for draining the tub.
Was hoping for a site on caldera.com for posts from customers to resolve issues easily without having to pay for dealers to diagnose and then return with some fee-based service that could have been repaired by the owner.
Was hoping for a site on caldera.com for posts from customers to resolve issues easily without having to pay for dealers to diagnose and then return with some fee-based service that could have been repaired by the owner.
By Customer Service Caldera Maria, January 20, 2021
Thank you for your review! It sounds like you are taking great care of your water.
I want to encourage you to contact your dealer and have a technician do a dye test to locate your leak source if any. If there is anything I can do to help, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
I want to encourage you to contact your dealer and have a technician do a dye test to locate your leak source if any. If there is anything I can do to help, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
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Review 249 for Martinique
Overall rating
4
/
5
Martinique hot tub
PostedSeptember 1, 2020
Lori B
from Duncan, SC
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Overall we love this hot tub. The salt water system is very easy to care for and I don't have to add anything much. Everything seems to be holding up well. I like the dimmer feature of the lights, but it would also be neat for there to be a full light at the bottom to light the actual water. I like the lock feature for when we are out of town. I am not sure yet on if I like the feature of turning the bigger jets by hand and the others with a control. The main reason is with the foot jets at the bottom it is a bit inconvenient to change them. Possibly more cup holders as well as there are only 2. My husband did not understand why I loved hot tubs, but her really gets it now and loves it as well. Thanks
Response from Caldera SpasBy Customer Care, September 10, 2020
We are glad to hear you are loving your hot tub and finding the FreshWater Salt System simple to use! Thank you for your review.
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Review 250 for Martinique
Overall rating
4
/
5
Garden of flowers
PostedAugust 21, 2020
Garden of flowers
from Garden of flowers
Age:Over 65
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Great spa, comfortable. Motor noisy when using the spa. Dampers needed
By Customer Service Caldera Maria, February 3, 2021
Hello, I am happy that you are enjoying your hot tub. I'm sorry to hear that it is loud for you and thanks for your suggestion. Your local dealer may have suggestions on noise dampening options. Thank you for taking the time to post your review.
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Review 251 for Martinique
Overall rating
4
/
5
Love the tub!
PostedNovember 18, 2019
Will
from Eagle River, Alaska
Age:Over 65
We love our Martinique hot tub! I have one suggestion for your next model - a flat spot in the bottom of the tub! It is all curved surfaces and a bit difficult to get out of - if you are of the upper age user.
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Review 252 for Martinique
Overall rating
4
/
5
Tutorial Video
PostedOctober 8, 2019
Hadas
from Carmel, Indiana
Age:35-44
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I wish there was a proper step by step tutorial video to explain maintenance and go through all the chemical that are used in the maintenance - as well as how to solve issues that might occur (such as "green" color water, the oily foam on the hot tub walls, etc.
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Review 253 for Martinique
Overall rating
4
/
5
Happy Martinique owner
PostedJuly 18, 2019
Jayson1
from Fairfax, VA
Age:45-54
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Glad I didn't settle for a lower model just to save a few bucks. It pays to get the higher quality adjustable jets and longer warranty of the Paradise series spas. Very happy with the Martinique model we purchased and the chlorine & mineral cartridge system built-in. My only suggestion would be to have a flat area near one of the sides to make getting in and out of the spa easier for us middle-age to older folks. When I'm not in it after a long day at work, I find my grown kids are in it! Glad it's being put to good use!
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Review 254 for Martinique
Overall rating
4
/
5
Overall - great purchase
PostedJuly 9, 2019
Ben
from Bolivar, OH
Comfort
3
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Overall the Martinique was a great purchase. The only negative is the size of the tub for someone my height of 6'2". If you are under 6' it is perfect size.
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Review 255 for Martinique
Overall rating
4
/
5
Martinique Hot Tub - First 6 months
PostedApril 3, 2018
MarklSparkleFarkle
from Albuquerque
Age:55-65
Once we learned the easy steps (which at first seemed very complicated) to maintaining water quality, we found everything quite easy. Enjoying daily soaks now!
By Customer Service Caldera Vanessa, May 2, 2018
Thank you for your review. Water care can take some getting use to. I am glad that you picked it up and have been able to enjoy your spa. Soaking everyday sounds relaxing.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 256 for Martinique
Overall rating
4
/
5
Las Palmas Caldera Spa
PostedMay 26, 2017
tom&deb
from Bradenton Beach Fl
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
This is our first in home spa purchase since 1980! Wow what a great surprise when we started the buying process. Technology has imploded home spa options. First, encounter the sales staff at various retail outlets, visually see and place our hands on the product! Spacing was limited and we quickly learned the smaller unit we started looking for would likely not satisfy our desires. The Martinique was a step up from our original direction and worth the extra time and effort.
Response from Caldera SpasBy Catherine, Caldera Spas Team , May 31, 2017
Thank you for review! We are happy you had such a great experience at your local dealer. It sounds like the Martinique is the perfect spa for you. Enjoy the wellness!
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Review 257 for Martinique
Overall rating
4
/
5
Love all the jets
PostedNovember 23, 2016
Kowalski16
from Lolo, Montana
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
2
/
5
Value
4
/
5
My father in-law purchased this as a gift for us. He shopped around looking at different brands looking for quality of jets, comfort, seating arrangements, ease of care and energy efficient as this was the one factor my husband was most concerned about. The Bull Frogs had great ratings in energy consumption, but our dealer said this one would be just as good. We just got our first full month and had an increase of $70 and we haven't hit our coldest months yet. My husband is not happy at all. If not for the huge increase in our power bill this would be the perfect spa.
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Review 258 for Martinique
Overall rating
4
/
5
Great spa and great service
PostedAugust 20, 2016
Shawn
from Roundup, MT
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
3
/
5
The dealer was awesome! Arrived on time with lots of help, explained everything, and we're done quickly. Spa has had zero issues, works great, and has been very enjoyable.
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Review 259 for Martinique
Overall rating
4
/
5
Three Rivers
PostedAugust 17, 2016
Remoldeler
from Sunriver, OR
Age:Over 65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
5
/
5
Very good looking and comfortable Spa. Nice cover and great out siding, easy to care for. I would recommend the Caldera Spa.
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Review 260 for Martinique
Overall rating
4
/
5
Love the tub not the sanitizer
PostedAugust 9, 2016
Bev418
from Solebury PA
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
2
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Love the tub and design. The maintainence of the exterior is so much easier then our old tub. It looks great too.
My only struggle is the "Frog" automatic spa care. I developed a mold on this system. Very frustrating. After 15 years and no issue with Baqua system. So after several tries with "Frog" , I went back to Baqua.
We love the spa!
My only struggle is the "Frog" automatic spa care. I developed a mold on this system. Very frustrating. After 15 years and no issue with Baqua system. So after several tries with "Frog" , I went back to Baqua.
We love the spa!
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