Top-rated product
Product Reviews
cs001 Martinique
This Consumers Digest Best Buy® is spacious and contemporary. Its sculpted shape is like an island retreat—welcoming and inviting. The spa’s contoured look features a roomy lounge with an expanded leg area and FootRidge® enhancements. With a generous jetting system, the Martinique® takes relaxation to a new level.
Overall rating:
4.7
/ 5
42 out of 43(98%)reviewers recommend this product.
Customer reviews for Martinique
Review 1 for Martinique
Overall rating
2
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
1
/
5
Energy Efficiency
4
/
5
Value:
1
/
5
Angie
fromFlorida
What is your age range?55-65
Cannot Get IQ to Work
PostedMarch 27, 2025
Cannot Get IQ to Work
The store that sold us the tub said the water has to be perfect when the tub is set up for the IQ to correctly monitor levels. The IQ has not worked since we got the tub almost 5 months ago. The installers had to replace the unit because it wasn't working and it took months to get the new device in and re-wired. It is still not measuring the chemicals in the water correctly. It is telling me to add 1-2 cups of salt for the salt - chlorine conversion, but there is TOO MUCH chlorine. It is off the charts on the test strip, completely white indicating salt water levels above 3000 ppm. Took water sample into the store and it tested at 2000 ppm. IQ said PH was low, but store test said PH was high. Going to drain tub and try to start over. Also, tub is sudsy when jets running but unknown what chemicals can be used to correct the sudsy issue since many chemicals interfere with IQ system. Unhappy with system and store is not familiar with new technology to assist. Paid a lot extra for this system and not sure if it will work, but other than this complicated issue we like the jets and seating so gave an extra star for that.
The store that sold us the tub said the water has to be perfect when the tub is set up for the IQ to correctly monitor levels. The IQ has not worked since we got the tub almost 5 months ago. The installers had to replace the unit because it wasn't working and it took months to get the new device in and re-wired. It is still not measuring the chemicals in the water correctly. It is telling me to add 1-2 cups of salt for the salt - chlorine conversion, but there is TOO MUCH chlorine. It is off the charts on the test strip, completely white indicating salt water levels above 3000 ppm. Took water sample into the store and it tested at 2000 ppm. IQ said PH was low, but store test said PH was high. Going to drain tub and try to start over. Also, tub is sudsy when jets running but unknown what chemicals can be used to correct the sudsy issue since many chemicals interfere with IQ system. Unhappy with system and store is not familiar with new technology to assist. Paid a lot extra for this system and not sure if it will work, but other than this complicated issue we like the jets and seating so gave an extra star for that.
1 of 2 found this review helpful.
By Customer Service Caldera Vanessa, March 31, 2025
Owning a hot tub is meant to be a relaxing retreat, and I’m truly sorry to hear that issues with water care have gotten in the way of your enjoyment. I understand how frustrating this situation can be, and I want you to know that I’m here to help.
Water care can feel a bit overwhelming at first, but it doesn’t have to be complicated. It's great to hear that your dealer is working closely with you to address these concerns.
Suds in the water can often come from soap residue on bathing suits or body oils. To help improve the situation, we recommend rinsing your swimsuits without soap and taking a quick rinse before getting into the spa. This simple step can significantly reduce excess sweat, oils, and other products from entering the water.
If you’re dealing with sudsy water, cleaning the filters with a filter degreaser cleaner or using anti-foam products can be effective. Alternatively, draining and refilling the hot tub may also do the trick.
We have a dedicated team of water care experts who truly want to assist you. They can be reached at 800-999-4688 or https://www.calderaspas.com/owners-corner/customer-service.
Your hot tub experience is incredibly important to us, and we genuinely want to help you get back to enjoying your spa. Thank you for sharing your concerns, and for your patience as we work on this together.
Water care can feel a bit overwhelming at first, but it doesn’t have to be complicated. It's great to hear that your dealer is working closely with you to address these concerns.
Suds in the water can often come from soap residue on bathing suits or body oils. To help improve the situation, we recommend rinsing your swimsuits without soap and taking a quick rinse before getting into the spa. This simple step can significantly reduce excess sweat, oils, and other products from entering the water.
If you’re dealing with sudsy water, cleaning the filters with a filter degreaser cleaner or using anti-foam products can be effective. Alternatively, draining and refilling the hot tub may also do the trick.
We have a dedicated team of water care experts who truly want to assist you. They can be reached at 800-999-4688 or https://www.calderaspas.com/owners-corner/customer-service.
Your hot tub experience is incredibly important to us, and we genuinely want to help you get back to enjoying your spa. Thank you for sharing your concerns, and for your patience as we work on this together.
Review 2 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
John
fromMOscow, ME
What is your age range?55-65
Incredible Purchase
PostedNovember 14, 2024
Everything from purchase to install was very smooth. the quality is wonderful. The experience is incredible. Easy to set up, easy to maintain.
Response from Caldera SpasBy Vanessa, Customer Care, November 18, 2024
Thank you for your wonderful review. It’s great to hear that you are enjoying your spa and found the process smooth. We appreciate your feedback and are committed to working alongside your local dealer to continually enhance the hot tubbing experience, making it even more enjoyable and relaxing.
Review 3 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Colette
fromMillsboro, DE
What is your age range?55-65
We love our spa!
PostedJuly 30, 2024
We couldn’t wait for our spa to be delivered and it has been such a wonderful, soothing, relaxing part of our day! We can’t wait to get in each evening before bed to help us sleep! Love love it!!!
Review 4 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
1
/
5
Energy Efficiency
2
/
5
Value:
3
/
5
shoe
fromVancouver, WA
What is your age range?55-65
Love the tub. Need simplified water care instruction.
PostedJuly 11, 2024
While I'm happy with the quality of my tub, I am extremely disappointed with the complicated, and often contradictory instruction I have received from my dealer. A simple, postable set of instructions should be readily available.
By Customer Service Caldera Vanessa, September 6, 2024
I'm grateful you took the time to provide feedback on your spa experience, and I'm sorry to hear that you find the spa operations frustrating and complicated.
I understand your concerns, and I am here to help. We genuinely want you to enjoy your Martinique spa fully.
I completely agree that having easy-to-use instructions is crucial, and I will personally send you additional information to ensure you feel completely at ease with your spa operations.
Please keep an eye out for an email from me.
I understand your concerns, and I am here to help. We genuinely want you to enjoy your Martinique spa fully.
I completely agree that having easy-to-use instructions is crucial, and I will personally send you additional information to ensure you feel completely at ease with your spa operations.
Please keep an eye out for an email from me.
Review 5 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Lois51
fromPA
What is your age range?Over 65
Caldera Martinique spa
PostedMay 2, 2024
Our new spa is easy to use and care for. We are not using chlorine ,but using the enzyme drops. No chlorine smell on our suits and skin. Perfect size for us also!
4 of 4 found this review helpful.
Review 6 for Martinique
Overall rating
4
/
5
Kevin
fromHannover
What is your age range?55-65
Love my new spa!
PostedDecember 3, 2023
We recently purchased a new Martinique spa at your Hannover Mass location. Kathleen Foley was our sales rep and she was awesome. Very patient, answered all of our questions, and no pressure. She wanted us to get the right spa!! We love it and now my wife and I are officially Tubbers!
Thank YOu
Review 7 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dee 2023
fromLampasas_TX
What is your age range?45-54
We wish we would have done this sooner!!
PostedNovember 29, 2023
This is the best investment ever!! 30 min- 1 hour a day cllpleyely rejuvenates the most irritating joint and relieves stress!! Especially love the salt water package!
Review 8 for Martinique
Overall rating
1
/
5
Migam
fromGeorgia
What is your age range?55-65
Customer Service
PostedNovember 8, 2023
Horrible customer service.
My new hot tub has been “delivered” today with no instructions at all even the owner manual is missing.
I have a 20k hot tub in my backyard with a lot of chemicals which I can’t use and I have no clue what I have to do with it.
My new hot tub has been “delivered” today with no instructions at all even the owner manual is missing.
I have a 20k hot tub in my backyard with a lot of chemicals which I can’t use and I have no clue what I have to do with it.
By Customer Service Caldera Vanessa, November 13, 2023
I'm sorry to hear that you're unable to enjoy your new spa, and I understand how frustrating that can be. It's unfortunate that the Owner's Manual was not provided to you. It's usually found inside the equipment compartment, but it should have been removed and given to you. I apologize for the lack of support and information you received. I'd like to learn more about your purchase and help you with any issues you're having with your spa. Thank you for reaching out to me, and I hope to work with you soon.
Review 9 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Southside Steve
fromMcDonough GA
What is your age range?55-65
Gets even better as the weather cools off!
PostedOctober 16, 2023
Love it! Use it most everyday and my leg cramps have pretty much gone away! Dip in for 15-20 minutes in the morning after the gym and feel great afterwards!
Highly recommended!
Highly recommended!
Review 10 for Martinique
Overall rating
5
/
5
Pen
fromSt.pete
What is your age range?55-65
Love my hot tub
PostedOctober 13, 2023
Hot tubs billiard by robinson. Jessie help me pick the best hot tube for me she was so helpful.The whole experience was wonderful.i love relaxing in the evenings.
Review 11 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
KPhappy
fromLaurel, Montana
What is your age range?Over 65
COULDN'T BE BETTER
PostedAugust 23, 2023
This is our third hot tub, and by far the best. Hotsprings Spas in Billings Montana were excellent during the purchase were excellent during the install, and we couldn’t be happier. The best spa chemicals we’ve ever had, the most forceful jets for massage that we’ve ever had, and not forceful if you want a lesser setting very beautiful, holds the heat, we couldn’t be happier. Thank you.
Review 12 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
Damelloman888
fromMassachusetts
What is your age range?45-54
Great Spa
PostedJune 19, 2023
This unit has it where it counts (pumps, jets, indulation, ease of computer interface) and we would buy it again with no reservations. Same aspects are on the cheap side like the jet button covers blowing off and the filter cover floating away but it is a solid value.
Review 13 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Chris R
fromVassalboro
What is your age range?45-54
Just what the doctor ordered
PostedMay 30, 2023
So I've had my martinique for a year now and my only complaint is that the side that you sit on for back massage doesn't have a low setting for the jets. It's high or off. The lounger side has both which is nice. The tub is very easy to maintain. As soon as you figure the salt it basically takes care of itself.
Review 14 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
ChiefB
fromPhoenix, AZ
What is your age range?Over 65
From Dealer to Installer to Spa Day Enjoyment: What a Pleasant Process!
PostedMay 8, 2023
From seeing what was available to making the selection and completing the order, the purchase of our hot tub was an easy and pleasant process. And the installation crew was professional and arrived right on time. This is the fourth hot tub we have purchased, and the whole process was the best to date.
The Martinique was the perfect selection, in functionality and in size, to solve two important issues for our family: our physical health (back issues) and a "magnet" for drawing the grandkids to our house for weekly "spa days"! We rejoice to be new members of the Caldera family of satisfied owners.
The Martinique was the perfect selection, in functionality and in size, to solve two important issues for our family: our physical health (back issues) and a "magnet" for drawing the grandkids to our house for weekly "spa days"! We rejoice to be new members of the Caldera family of satisfied owners.
Review 15 for Martinique
Overall rating
5
/
5
MK
fromVirginia
What is your age range?55-65
Martinique Hot Tub is Great!!!
PostedFebruary 28, 2023
Jets are so powerful! I have never been so relaxed than after my own hot tub session whenever I want. Much easier to take care of than I thought. I feel like i have a vacation at home now!
Review 16 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Fxm
fromWhitman
What is your age range?55-65
Winter fun night and day
PostedDecember 14, 2022
It's the best time of year to own a new tub..
Spacious tub great features and very relaxing.
I find the night to drain the day and the day to energize my way.
I'm in 2x each day.Great investment for good health.
Thank you fxm
Spacious tub great features and very relaxing.
I find the night to drain the day and the day to energize my way.
I'm in 2x each day.Great investment for good health.
Thank you fxm
Response from Caldera SpasBy Melissa, Customer Care, January 18, 2023
We're so glad to hear you're using your spa 2x a day, and feeling the wellness benefits! We wish you many more years of happy hot tubbing and good health. :)
Review 17 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Dom
fromTruckee, CA
What is your age range?25-34
Love our Martinique
PostedNovember 30, 2022
We love our new hot tub! The jets are VERY powerful and have lots of adjustment options. The waterfall adds a great visual element, but you can also easily turn it off if desired. Some days we go for a morning and evening soak!
Review 18 for Martinique
Overall rating
5
/
5
Suzi
fromHouston, TX
What is your age range?Over 65
Martinique -- An Awesome Spa
PostedOctober 5, 2022
I have had my Martinique spa for almost two months and absolutely love it and its FreshWater Salt System. Easy to maintain and leaves skin feeling like silk. In addition to the pure enjoyment of using the spa, the jets have provided therapeutic relief for my muscle and nerve pain. I highly recommend this Caldera. spa.
Review 19 for Martinique
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
JeffS
fromSt. Louis, MO
What is your age range?55-65
One Of Our Best Purchases!
PostedSeptember 4, 2022
We finally decided to purchase our own Caldera Hot Tub after visiting friends that had one. I have a spinal condition and after using theirs my body felt better than it had in years. We did look at several other brands but kept coming back to Caldera and decided on the Martinique because of its size and seat configurations. It is just perfect for our needs. The salt water system has been so easy to setup and maintain. I have been using it twice a day for a few weeks now. I move through the each seat position as recommended and emerge relaxed and refreshed. Its therapeutic benefits are awesome. Overall, I highly recommend Caldera Hot Tubs. It is one of the best purchases we have made.
2 of 2 found this review helpful.
Review 20 for Martinique
Overall rating
4
/
5
Comfort
4
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
Jam
fromDenver
What is your age range?Over 65
Review of the Martinique
PostedJune 14, 2022
5 person spa : two seats have no jets which I think is a good idea. One lay back seat has hi and low jets, excellent , the best. two seats have excellent high jets but no low jets this is not a good option. too loud and not relaxing though excellent if you need a back massage. Temperature control is excellent , evening lights are excellent, wonderful waterfall, nice gimmick but not much value. I would keep it for its fun pleasure. The pH control is not well documented in the owners manual and causes some concern as we are never sure if it is in the range we need. All and All service is excellent at the local outlet. I would buy another again but try and solve the couple inconveniences.