Customer Reviews for CalderaSpas® Tahitian
CalderaSpas® Tahitian
Many describe the Tahitian® hot tub as "just right." Whether you are planning a party or looking to complement your workout routine, the Tahitian spa won't disappoint. Relax in this model knowing that it's loaded with hot tub features that you'll enjoy day-in and day-out.
Average Customer Rating:
4.5
out of 5
(135 Reviews)
Rating breakdown 135 reviews
5
96
4
22
3
8
2
4
1
5
19 out of 20(95%)reviewers recommend this product.
Customer Reviews for Tahitian
Review 101 for Tahitian
Overall rating
4
/
5
Would buy it again
PostedOctober 23, 2020
M&M
from Sioux Falls, SD
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Purchased the Tahitian to replace our prior tub we sold with our previous house. Wasn’t sure about having a lounger, but can say now I’m glad we bought it.
Saltwater is much easier to maintain, but still having a little trouble with getting FCL levels right.
By Customer Service Caldera Maria, February 4, 2021
Thank you for taking the time to post your review. I am thrilled that you love the lounger. Water care does take some adjusting. Here are some informative videos from our website that may help: https://www.calderaspas.com/hot-tub-water-care/freshwater-salt-system
Another great source is your saltwater systems owner's manual, which talks about adjusting your output level based on your usage.
Feel free to reach out to our Customer Service team for further assistance at 800-999-4688 ext. 8432.
Another great source is your saltwater systems owner's manual, which talks about adjusting your output level based on your usage.
Feel free to reach out to our Customer Service team for further assistance at 800-999-4688 ext. 8432.
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Review 102 for Tahitian
Overall rating
4
/
5
Love the Hot tub- use it everyday- still trying to work out the salt system- not making enough chlorine to keep water clear
PostedOctober 23, 2020
CBINPA
from PA
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Everything about the tub is great - love the jets and the overall quality of the tub itself. Just having issues with the freshwater salt system not producing enough chlorine to manage just 2 people in the tub for 1/2 hour a day...... The first salt cell was shot after 2 months instead of 4 and it did not work from the start. I had to add chlorine every week to maintain a residual. Dealer replaced it and made a power adjustment to the cell in a hidden menu so we will see what happens from here. All water chemistry has been spot on and checked every other day. Hopefully this will fix the issue
By Customer Service Caldera Maria, February 2, 2021
Thank you for your review. I am happy that you love your new Tahitian. I want to help with your FreshWater system. Look for my email with questions regarding your water chemistry. .Thank you again for taking the time to post your review.
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Review 103 for Tahitian
Overall rating
4
/
5
Caldera Spa
PostedNovember 5, 2019
Shelly
from Pittsburgh, PA
Age:45-54
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
3
/
5
So happy we decided to purchase a Caldera Spa. It is like being on vacation every day. So relaxing - best purchase ever!
By Customer Service Caldera Janet, November 26, 2019
We are glad you are enjoying the Tahitian spa!
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Review 104 for Tahitian
Overall rating
4
/
5
Love it but...
PostedAugust 2, 2019
Just moved
from NE Georgia
Age:55-65
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
2
/
5
Energy Efficiency
4
/
5
Value
4
/
5
I’ve been a spa owner for ~30 years. This is my third (and most expensive) spa. I’ve had it for 3 months. It’s very nice except for a few issues.
Cons- I have trouble with the chemicals, getting the water numbers where they should be. I’ve never had problems before. The dealer has been very helpful. I’m sure it’ll get easier in time.
I love the lounge seat, although it is a little large for me I make it work. I just wish there were additional jets to hit the thighs and buttocks.
Pros - The volcano jets are awesome on the bottoms of my feet and I get a good “massage” as I move around the tub.
I like that the water is always circulating, not just a few hours each day. We have not seen a significant increase in the electric bill either.
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Review 105 for Tahitian
Overall rating
4
/
5
We love it
PostedAugust 14, 2016
Marygold
from Wilmington, DE
Age:45-54
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Value
4
/
5
We have been using our spa for a year now and we love it.
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Review 106 for Tahitian
Overall rating
4
/
5
Spa Review
PostedAugust 13, 2016
Spider
from Newport News, VA
Age:Over 65
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
3
/
5
Purchased to replace a other brand spa we have had for 15 years. Does what it is supposed to do, is comfortable and jets properly placed. The waterfall needs to have its own pump for greater energy efficiency since it is tied to jets you would not mainly use.
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Review 107 for Tahitian
Overall rating
4
/
5
Only wish I had bought it Sooner!
PostedJuly 15, 2016
Taglong5
from Gales Ferry, CT
Age:35-44
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We thought about purchasing a spa for years and since we received our Tahitian, my only regret is that I waited so many years to buy it. Our entire family loves spending some time in the spa. Our kids even tried to play Marco-Polo, which was humorous to watch them figure out the flaw in their plan. It's a high quality Spa that I would buy again in a heartbeat.
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Review 108 for Tahitian
Overall rating
4
/
5
Love my tub says it all, well, most if it.
PostedJuly 11, 2016
Paa12556
from North Salem, NY
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
4
/
5
The frog system, though designed to eliminate work, does not keep the water as crystal clear as my old spa. Very difficult to keep the pH balanced.
As far as comfort, strength of jets, overall features...all great!
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Review 109 for Tahitian
Overall rating
4
/
5
Love my Tahitian hot tub, hate the cracked panel problem
PostedNovember 26, 2015
Jayw
from Mission Viejo, CA
Age:45-54
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I love my Tahitian hot tub but for the last three years that I've owned it, I've been dealing with cracked panels. It's always the same two panels, (the two that are exposed to the most sunlight), as soon as we replace them, they begin cracking within weeks. (I believe we are now on our third set).
This time it was all of 5 weeks since replacement and one panel started to bow along the edge to the point where it broke lose from where the screw was placed. Four days later the other recently replaced panel developed a crack.
The dealer, Coastal Hot Springs, has been great, although not real speedy when it comes to replacement, (although I'm sure much of this lack of speed has been due to ordering the panels). They have recognized their lack of speed issue by continuing to honor the warranty that was only in place for 2 years from the purchase date, (I believe I've had the spa for 3 years at this point).
While Coastal/Caldera has been great with replacement, we really need to get down to the root of the issues. (I'm tired of putting a band-aid on a compound fracture only to find my leg is still broken)!
If it wasn't for the cracked panel issue, I'd be able to give 5 stars across the board.
Response from Caldera SpasBy Vanessa, Customer Service, November 30, 2015
Thank you for reaching out to us. Your review and pictures are very helpful.
I am sorry that you are having issues with the spa. I will work with my team and with the dealer to see what options are available for resolution.
Please look for an email from me in your inbox.
I look forward in working with you soon.
I am sorry that you are having issues with the spa. I will work with my team and with the dealer to see what options are available for resolution.
Please look for an email from me in your inbox.
I look forward in working with you soon.
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Review 110 for Tahitian
Overall rating
4
/
5
?
PostedJune 30, 2015
Ken
from PA
Age:35-44
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Love it, will buy another. Caldera spas are excellent
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Review 111 for Tahitian
Overall rating
4
/
5
family hot tub
PostedJune 26, 2015
deeralayerbbd
from Fairfax, Ia
Age:35-44
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We have a family if four that use the tub. It has many "cool" features (colors/fountain,etc.). We love it!! The only negative I can say is that the nozzle heads w kids can come off easily. Overall an awesome hot tub.
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Review 112 for Tahitian
Overall rating
4
/
5
Good purchase
PostedSeptember 10, 2014
Jhc
from San Antonio Texas
Age:45-54
Gender:male
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
As a first-time hot tub owner we have enjoyed the Tahitian hot tub year round It has been easy to maintain and ready for use whenever we desired. One recommended improvement would be to have a flat surface to step on when you first enter the tub.
Response from Caldera SpasBy Vanessa, Customer Service, September 18, 2014
Thank you for your review. Year around Hot Tub enjoyment is the way to go. We appreciate your design feedback, it's comments like yours that help us evolve to provide the best Hot Tub in the industry.
Congratulations on your first spa and Happy Hot Tubbing!
Congratulations on your first spa and Happy Hot Tubbing!
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Review 113 for Tahitian
Overall rating
4
/
5
Nice tub overall
PostedSeptember 6, 2014
Rocky Mountain High
from Colorado (Ski Country)
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Great Hot Tub! All The Bells and Whistles and still covers all the basic needs for a therapeutic and relaxing experience.
All positive, except for problems with repeat cracking of the side panels, which have so far been covered under the cabinet warranty. Would have been a 5 out of 5 except for this issue.
Would still recommend this tub.
All positive, except for problems with repeat cracking of the side panels, which have so far been covered under the cabinet warranty. Would have been a 5 out of 5 except for this issue.
Would still recommend this tub.
Response from Caldera SpasBy Marianne, Customer Service, September 22, 2014
Hello, Thank you for your email. Sorry to hear about the cracking of the side panels and that all were repaired under the warranty. If you have any more issues with your panels, please let us know right away. Glad to hear the spa gives you a therapeutic and relaxing experience. Enjoy your spa!
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Comments (1)
Matt
NC
Posted December 28, 2014
Regarding your cracking panels, sounds like there may be undue stress and a settlement/lack of sound base structure. Great to hear the company has covered it but my initial reaction after reading your review is perhaps there is something no longer level/settlement issue that is creating stress on your spa. If left unchecked it could lead to more substantial issues like shell surface deformation/damage.
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Review 114 for Tahitian
Overall rating
4
/
5
Owned it two years and it has been very dependable
PostedSeptember 5, 2014
DQ
from Missouri
Age:55-65
Gender:female
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
We purchased this spa and while I do not like working with our dealership the product is excellent. We did not wet test. I would definitely insist on a wet test as the lounges we were positive we wanted are to deep for us and we float right out. Would have went with a different seating configuration.
The Tahitian is reliable and with only two persons using the spa most of the time I find the water easy to manage. The temperature does not fluctuate and the jets perform as they should.
The Tahitian is reliable and with only two persons using the spa most of the time I find the water easy to manage. The temperature does not fluctuate and the jets perform as they should.
Response from Caldera SpasBy Ben, Customer Service, September 15, 2014
Hell there! Thanks for your recent review, it's always nice to hear what our current customers are saying. If given the chance, please contact our customer service team at Watkins by dialing 800.669.1881 ext 8432, and one of our customer service representatives will be more than happy to help where we can! We welcome the opportunity to resolve any concerns between you and your dealership, thanks!
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Review 115 for Tahitian
Overall rating
4
/
5
Tahitian's smaller water volume makes water care difficult
PostedSeptember 4, 2014
Emmadunkirk
from Kalamazoo
Age:45-54
Gender:female
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value
3
/
5
Note before you buy the Tahitian (only 36" deep with 360 gallons) it's lower profile and water volume make water care difficult. It dirties, clouds and foams easily with daily scrubbing of the scum off the sides. Also needs refilling frequently as water volume recedes quickly after a couple of uses. Frog system doesn't seem to work and I am constantly having to add sanitizer (and many other chemicals to keep it clean). I didn't have this problem with my last, much larger, hot tub. I really wanted a smaller spa and thought the Tahitian was a perfect fit but I was wrong and regret not buying the larger Geneva.
Finally, I purchased this spa June 30, 2014 to take advantage of Caldera's rebate $750.00 but as of today Sept 4, 2014 I have yet to receive it.
Response from Caldera SpasBy Marianne, Customer Service, September 22, 2014
Hi, Sorry to hear you are having some issues with the water care and the build in Frog system. I would like to be able to help you with this issue and also get more information from you about the Caldera rebate you have not received as of yet. I would invite you to email me at [email protected] or please call 1-800-999-4688 X4267. I will do all I can to help you with these issues so you can have a much better experience with your Tahitian hot tub.
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Review 116 for Tahitian
Overall rating
4
/
5
Tahitian spa
PostedJune 21, 2011
Cryt
from Schenectady, NY
Age:25-34
Gender:female
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Love our hot tub! Very relaxing. 6 person seating, however can only fit 4 comfortably.
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Review 117 for Tahitian
Overall rating
4
/
5
This spa is recommended by the Authriitis Foundation.
PostedJune 9, 2011
ECM
from Virginia
Age:55-65
Gender:female
This spa was provided through the insurer of my past employer due to an accident at work that has left me with many medical problems that I will live with the rest of my life. The spa is very comfortable and easy to care for. Due to my immune system and the need to be able to have the access to the spa 24/7 makes it safer for me and easier for me when I need to be in it to relieve the pain I suffer with. However, the increase in my electrical bill was totally unexpected and has added an expense that makes it hard to meet every month.
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Read comments (2)
Comments (2)
Rickard
Sweden
Energy cost
Posted March 6, 2013
Were a Caldera Dealer in northern Sweden, i´m doing tests over the year for different Caldera Spas models and when i tested the Geneva that are a slight bigger spa than Tahitian i ended over 1 year 3250 kwh/year
I don´t know your dollar/kwh but i can say that not many spas meet the Caldera spas. At this moment i´m testing the Martinique and it looks like i will total in at 2500kwh/year. To me this is the industries best. And so you all know i live in freezing temperature 6-7 months a year.
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garcias171
Medford, NY
Estimate of Increase
Posted April 12, 2012
Would you mind providing an estimate of how much your electric bills increased? I am considering this tub and would be interested to know. Is it in the $30-$50 range or higher?
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Review 118 for Tahitian
Overall rating
4
/
5
good spa
PostedMay 26, 2011
rbm727
from Hermitage, PA
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
1
/
5
Energy Efficiency
3
/
5
Value
3
/
5
Good spa. Last spa was a hot springs.
The Caldera is difficult to clean, leaving 5-6 gallons of water in the base. Also tremendous amount of scale formation. Never once experienced this with my Hot Springs over 13 years.
The Caldera is difficult to clean, leaving 5-6 gallons of water in the base. Also tremendous amount of scale formation. Never once experienced this with my Hot Springs over 13 years.
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Review 119 for Tahitian
Overall rating
3
/
5
Spa has some issues
PostedFebruary 9, 2021
Gbeck
from Phoenix, AZ
Comfort
4
/
5
Quality
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
2
/
5
We've owned our spa for a year and the main control panel has been replaced six times so far! I have figured out that when the panel quits working, if I reset the main circuit breaker, it will often start working again. I would expect a better product for the price. Other than that, the jets are great and the spa is comfortable.
By Customer Service Caldera Maria, February 15, 2021
Oh no, Thank you for reaching out. I am sorry to hear that you're having issues with your control pane. I want to help. Please look for my email; I want to find out more about your hot tub and work with your dealer. Thank you,
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Review 120 for Tahitian
Overall rating
3
/
5
Quality
PostedNovember 10, 2020
Rayzor
from Hampstead NC
Age:55-65
Comfort
5
/
5
Quality
2
/
5
Ease of Water Care
3
/
5
Energy Efficiency
3
/
5
Value
3
/
5
Touch pad controls have to be reset by turning the power on and off every time we use the spa.
There is a hole in the fiberglass shell where one of the support post for the headrest broke off.
Our local dealer is working to get us a replacement spa as we have tried to have these issues repaired several times.
There is a hole in the fiberglass shell where one of the support post for the headrest broke off.
Our local dealer is working to get us a replacement spa as we have tried to have these issues repaired several times.
By Customer Service Caldera Ben, November 17, 2020
Oh my, so sorry to hear you are experiencing these issues - that has to be frustrating! We are grateful you took the time to provide this feedback, and I am more than happy to look into this further to see what I can do to help turn this experience around. Keep an eye out for an email from me, eager to help. Thanks for sharing.
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