Customer Reviews for CalderaSpas® Niagara
CalderaSpas® Niagara
If you're looking for a spa that comfortably accommodates friends and family, seating seven adults, the Niagara® hot tub is a crowd pleaser. Its power and size makes this hot tub model an exceptional performer and perfect for backyard entertaining.
Average Customer Rating:
4.6
out of 5
(168 Reviews)
Rating breakdown 168 reviews
5
125
4
28
3
3
2
7
1
5
20 out of 21(95%)reviewers recommend this product.
Customer Reviews for Niagara
Review 101 for Niagara
Overall rating
5
/
5
Gets a lot of use
PostedJuly 11, 2015
mb
from Northern Virginia
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
Nice addition that gets a lot of use between teenagers and friends and us and our friends
Response from Caldera SpasBy Jaclyn, Customer Service, August 6, 2015
Fun for the entire family! I love reading this.
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Review 102 for Niagara
Overall rating
5
/
5
Great for Fibromyalgia
PostedJuly 6, 2015
Big E
from Andover Kansas
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
3
/
5
we use our hot tub 3 to 4 times per week, every week and this tub has been in perfect working order for the 3 years we have owned it. We just now had our first mechanical issue which doesn't effect the overall operation of the tub. I would buy another Niagara when this one quits. Definitely recommend this tub to all of you.
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Review 103 for Niagara
Overall rating
5
/
5
AWESOME PAIN RELIEF!!!
PostedJuly 3, 2015
RUSS
from DUNNELLON,FL
Age:35-44
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
BROKE MY NECK 8 YEARS AGO, THIS HELPED ME GET OFF PAIN MEDICATION AND HELPS MAINTAIN THE PAIN WITHOUT MEDICATION.
Response from Caldera SpasBy Vanessa, Customer Service, July 8, 2015
Thank you for your review! That's amazing to hear that you are experiencing relief with the Caldera Spa. We wish you the best and many more years of Relaxing Hot Tubbing!
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Review 104 for Niagara
Overall rating
5
/
5
Great hot tub!
PostedJune 29, 2015
dalarosa
from Discovery Bay, Ca
Age:25-34
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I enjoy our Niagra hot tub from Caldera Spas very much. The jets are the best feature. It's easy to use and is very comfortable.
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Review 105 for Niagara
Overall rating
5
/
5
May's Hot Tub
PostedJune 23, 2015
Maysie
from Hartford SD
Age:55-65
Gender:female
We have owned our hot tub for about 1 1/2 years- absolutely love it- our grandchildren are learning to get used to the water, swim and enjoy the warm water. We built an addition to our home so that we can walk right out into the room that the tub is in and enjoy it every day. My husband has had medical issues with accidents and he loves going in and relaxing after a day of work around the farm. Thank you for making such a great product!!
Response from Caldera SpasBy Vanessa, Customer Service, June 24, 2015
I can totally see it, beautiful sparking hot tub, in its own room connected to your home and farm land for days in the back ground. With a gorgeous family playing an relaxing while enjoying each others company.
Thank you for your review!
Thank you for your review!
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Review 106 for Niagara
Overall rating
5
/
5
Fantastic Decision
PostedJune 23, 2015
DT51
from Denver
Age:45-54
Gender:male
My family and I are extremely pleased with our decision to buy the spa. It gets daily use by family and friends. It gets a lot more use than most of our other purchases.
Response from Caldera SpasBy Ben, Customer Service, June 25, 2015
What a Fantastic Decision indeed - so glad you and your family are enjoying your Niagara model spa, and thank you for your feedback!
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Review 107 for Niagara
Overall rating
5
/
5
great spa
PostedOctober 16, 2014
irishlmg60
from westminster, md
Age:45-54
Gender:female
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
3
/
5
We have had this spa since 2004 or 2005. It is a wonderful spa... it is my favorite place to be in the Maryland wintertime. We have only had to replace the heater and my husband was able to do that job... have had 1 service call under warrenty. It is a great spa however, it was a lot of money... if we bought another one now I think we would get a smaller unit the cost to heat the water really brings our electric bill up in the winter and there are only 2 people that use it ... but it is a wonderful spa I would recommend it or any caldara product.
Response from Caldera SpasBy Vanessa, Customer Service, October 22, 2014
Thank you for your review!
Happy to hear that you are still enjoying your Caldera Niagara after 10 years. Soaking in a spa on a beautiful winters day sounds amazing. We appreciate your recommendation and if my team or I can be of service please feel free to contact us at 800-999-4688 x4175.
Happy Hot Tubbing!
Happy to hear that you are still enjoying your Caldera Niagara after 10 years. Soaking in a spa on a beautiful winters day sounds amazing. We appreciate your recommendation and if my team or I can be of service please feel free to contact us at 800-999-4688 x4175.
Happy Hot Tubbing!
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Review 108 for Niagara
Overall rating
5
/
5
Love Our Caldera Spa
PostedSeptember 8, 2014
Eric
from Holly Springs, NC
Age:35-44
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We've had our Caldera Niagara spa for 2 years and use it weekly. The jets are very therapeutic and the spa has held up well. We had one issue with the circulation pump not working but the store where we bought it came out and put a new one in for $35.
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Review 109 for Niagara
Overall rating
5
/
5
Great Warranty
PostedSeptember 4, 2014
Craig
from Flat Rock, MI
Age:35-44
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Love the product. We are on out 7th care free year of service.
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Review 110 for Niagara
Overall rating
5
/
5
Love it!
PostedSeptember 4, 2014
jb
from Pennsylvania
Gender:female
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We purchased our Caldera Spa last year, and we love it! There is nothing better than sinking into the warm water and turning on the jets after a long, stressful day! I highly recommend the Niagara!
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Review 111 for Niagara
Overall rating
5
/
5
Very nice tub. Friends remark "best hot tub I've ever seen".
PostedSeptember 4, 2014
MJ
from Fla
Age:45-54
Gender:male
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
4
/
5
Overall I am very happy with this spa. It is very spacious and easy to take care of. My friends always remark of how nice iut is. I would recommend it to anyone. Love the neck jets!
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Review 112 for Niagara
Overall rating
5
/
5
Buy the BEST
PostedOctober 29, 2013
Rod
from Spring Mills, Pa.
Age:55-65
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I bought this Niagra Utopia spa back in 2004, and it has been a wonderful addition to our home. Very little maintenance, and although I had to have both motors rebuilt, (which we expected) the cost was well worth it, and it was like getting a brand new spa. Our cover lasted 9 years outside, and we just replace that as well, and again, for our first spa, I expect it to last us another 10-20 years easily! We did not opt for the spa with the built in speakers, and thankful we didn't, as I've heard there are issues with them, but this was the next best thing, and I couldn't recommend it more highly!
Response from Caldera SpasBy Peggy W. , Customer Service, November 5, 2013
Thanks for the great feedback! You've taken great care of the spa and cover. Yes, it should provide you many more years of enjoyment. We will be here to support you throughout! Happy Hot Tubbing!
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Review 113 for Niagara
Overall rating
5
/
5
Love our Caldera Spa!
PostedApril 11, 2013
GoofyJW
from Alpine, CA
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
This is our second Caldera Spa and we love the advances that have been made in the last 18 years. The water circulates 24/7 at a very low speed. We use the built-in frog system and the water needs very few chemicals. We chose the Niagara model without a lounge seat (it's hard to stay in one without floating out,) but the way the seats are arranged, there is a semi-lounge position for those who want that. Plenty of jets too. We've always felt that Caldera Spas are top-quality, and they would be our choice next time too.
Response from Caldera SpasBy The Caldera Hot Tub Team, Marketing, June 4, 2013
Thank you for your feedback! I am so pleased to hear you are enjoying your Caldera spa for the second time. We are always looking for ways to improve our spa models, and are pleased to hear you have noticed some of these enhancements. Please let our team know if you need any assistance in the future. Thank you for being a Caldera customer.
Erica
The Caldera Hot Tub Team
Erica
The Caldera Hot Tub Team
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Review 114 for Niagara
Overall rating
5
/
5
We love our Niagara spa
PostedApril 9, 2013
Jerry
from Palmyra PA
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We love our Niagara spa it is a wonderful addition to our sunroom I am in it at least four times a week it is always ready. 24/7 If I wake up at 5:30am with a tight mussels there is nothing like 15 minute in the tub Cristal Pools in Elizabethtown PA are top notch from planning to delivery they exceeded my expectations. The control panel takes a little time to master and the neck jet valve is sometimes an issue. But otherwise 99% happy
Smiling in Palmyra PA
Smiling in Palmyra PA
Response from Caldera SpasBy The Caldera Hot Tub Team, Marketing, June 5, 2013
Dear Smiling in Palmyra PA,
Thank you for your review! I am so pleased to hear you enjoy your Niagara, and get the opportunity to soak at least four times a week. We take pride in our products, and the great dealer who made your experience so great. If you have any questions on the control panel or the valve, please reach out to our customer service team here at 1-800-999-4688, extension 8432 and we will address your concerns promptly.
Thank you for being a Caldera customer.
Erica
The Caldera Hot Tub Team
Thank you for your review! I am so pleased to hear you enjoy your Niagara, and get the opportunity to soak at least four times a week. We take pride in our products, and the great dealer who made your experience so great. If you have any questions on the control panel or the valve, please reach out to our customer service team here at 1-800-999-4688, extension 8432 and we will address your concerns promptly.
Thank you for being a Caldera customer.
Erica
The Caldera Hot Tub Team
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Review 115 for Niagara
Overall rating
5
/
5
First tub.... great choice!
PostedApril 8, 2013
Tim K
from Herndon, VA
Age:35-44
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
This is our first tub. My wife is on 5 ft, so finding a tub that would fit her was a challenge. The Niagara worked just dandy. The lights are very nice and the seats offer a lot of variety. A few features were missing from the tub upon receipt. However, the vendor sent a technician to update the software.
Response from Caldera SpasBy Steve, Caldera Spas Customer Service, June 3, 2013
Thank you for your feedback! We are glad the Niagara spa has filled your needs and that you've chosen Caldera for your first hot tub! We are glad to hear your local service technician was able to quickly assist you. Thank you for your business!
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Review 116 for Niagara
Overall rating
5
/
5
Niagara Review
PostedApril 8, 2013
WeisNiagara
from United States
Age:25-34
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Very happy with our Utopia Niagara purchase. Has the features we needed after doing a test soak at local store. We love the configuration of jets and the ecstasy jet in the middle.
Response from Caldera SpasBy The Caldera Hot Tub Team, Marketing, June 3, 2013
I am so pleased to hear you are enjoying your Niagara purchase! Going for a test soak is a great way to fall in love with a Caldera Spa in the store. Thank you for your product feedback, and for being a Caldera customer.
Erica
The Caldera Hot Tub Team
Erica
The Caldera Hot Tub Team
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Review 117 for Niagara
Overall rating
5
/
5
Can't Recommend Enough
PostedNovember 21, 2012
bfr
from Jackson Hole, WY
Age:45-54
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
So the reason I came to the CalderaSpas website was to see if there were any new options, tubs, etc. as I am building a new home. I have used the Niagara for the last 6 years and absolutely love it. It is the perfect relaxation tub for teenagers and an awesome therapy tub when you really want to work your muscles deeply. I can't see how the controls could be any more convenient. Seriously the tub has controls on both sides so you're never more than an arm's reach away. And unless you're a complete fool I can't see why anyone would have any difficulty adjusting lighting thru the 7 steps...even my youngest child operates all the tub controls without thought. I have the StoneScape exterior which is very realistic...and stays nice without fading or looking chalky...seems to double as additional insulation. Only issue I had was with a wall mounted cover lifter which installer did not properly anchor into wooden support members...I beefed up the substructure and all is great!!
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Review 118 for Niagara
Overall rating
5
/
5
Great Therapy
PostedMay 10, 2012
wesmk
from Foley, AL
Age:25-34
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
I use it every morning to start my day. Only wish it was cool all year. In the summer, we don't tend to get in it, so it's drained.
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Review 119 for Niagara
Overall rating
5
/
5
Job Rite in Akron, Ohio best in the business
PostedMay 10, 2012
DVD & PMD
from OHIO
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Job Rite is the place to buy, service is tops....
They know their business.
very happy with everything.
DVD & PMD
They know their business.
very happy with everything.
DVD & PMD
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Review 120 for Niagara
Overall rating
5
/
5
Relaxing Purchase
PostedMay 10, 2012
Joeker1
from United States
Gender:male
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
3
/
5
The spa was delivered and I had it up and running soon after (had to wait for the electrician - that can cost some money) The water was easy to adjust and since that time have refilled and adjusted it without problem. It does take some more maintenance than just a once a week dose of chlorine, but overall not that bad.
It does use more electricity than the salesman told me it would (no big surprise there).
We have had it less than a year, no problems, and we use it at least twice a week - we conveniently located it right next to our walk out basement door. I know many people with indoor jet tubs that never use them - this is a much better investment in your relaxation - it's always on and always ready.
It does use more electricity than the salesman told me it would (no big surprise there).
We have had it less than a year, no problems, and we use it at least twice a week - we conveniently located it right next to our walk out basement door. I know many people with indoor jet tubs that never use them - this is a much better investment in your relaxation - it's always on and always ready.
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