Customer Reviews for CalderaSpas® Geneva
CalderaSpas® Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Average Customer Rating:
4.6
out of 5
(287 Reviews)
Rating breakdown 287 reviews
5
217
4
41
3
9
2
11
1
9
37 out of 44(84%)reviewers recommend this product.
Customer Reviews for Geneva
Review 61 for Geneva
Overall rating
5
/
5
Relaxing and soothing
PostedNovember 1, 2020
Massachusetts Soaker
from Taunton, Ma
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Bought my Caldera Geneva about 2 years ago from Apollo Pools and Spas in Lakeville, Ma. It has the built in salt system. I replaced a older hot tub. This one is much more energy efficient, the controls are much easier to use and the water clarity has been nothing short of phenomenal. Love everything about the tub. Waited to write a review because I wanted to see how the service was on follow up. We have had one small issue that was resolved within 2 days of notifying the dealer. Would absolutely recommend this tub and the dealer we purchased from to a friend
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Review 62 for Geneva
Overall rating
5
/
5
A true reviving spa experience
PostedOctober 29, 2020
Caldera Spas
from Temple
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We purchased this hot tub to help ease our sore muscles and found out that we use it just about every day to end the evening. Helps us relax and decompress from our daily lives.
Make sure you add the sub-woofer and the salt water boost feature!
Hands down the best spa we have ever purchased!
Make sure you add the sub-woofer and the salt water boost feature!
Hands down the best spa we have ever purchased!
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Review 63 for Geneva
Overall rating
5
/
5
So happy we purchased this Caldera Spa!
PostedOctober 29, 2020
Mary4
from Harrisburg, PA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We are so pleased with this spa. It has exceeded our expectations! We use it practically every day. The salt system keeps the water soft and fresh. We follow the care instructions making upkeep on the spa very minimal. This spa is amazing!
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Review 64 for Geneva
Overall rating
5
/
5
Best decision ever
PostedOctober 28, 2020
HMRTME
from Pennsylvania
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We are so happy we decided to purchase our Caldera spa. We use it at least 4-5 times a week and it is so relaxing. I am so glad that we got the salt system as well, the water is very easy to maintain.
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Review 65 for Geneva
Overall rating
5
/
5
Awesome tub
PostedOctober 28, 2020
Jake
from Washington
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Had it almost a year now. One of the diverted valves leaked but fixed under warranty.
Fresh water salt system easy to use. Keeps water clean. Comfortable seats,powerful jets. Use it daily.
Fresh water salt system easy to use. Keeps water clean. Comfortable seats,powerful jets. Use it daily.
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Review 66 for Geneva
Overall rating
5
/
5
Super Hot Tub
PostedOctober 28, 2020
Michael
from Missouri
Age:45-54
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We really love our hot tub and is a great way to relax at the end of the day. We had no idea how much it has improved muscle recover speed and generally relieve stressed muscles.
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Review 67 for Geneva
Overall rating
5
/
5
LOVE our Caldera!!!
PostedOctober 28, 2020
ToothHunter
from Ephrata, Pa
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Before I purchased, I researched many hot tubs and couldn't be happier.
The Salt Water is phenomenal! There is a little learning curve, but once you get the hang of it... it's awesome!
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Review 68 for Geneva
Overall rating
5
/
5
Soaking in the pines
PostedOctober 28, 2020
Tom5975
from Colorado
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We really enjoy our Geneva it is so relaxing. It is a great addition to our home. The hot water after a long hard day takes the stress and aches away. Super fun on cold mornings and evenings star gazing. The seating is great for 6 or just two. The fresh water system is perfect and easy to maintain.
Response from Caldera SpasBy Customer Care, November 3, 2020
Wow, thank you so much for your 5 star review! We are happy that you are loving your spa so much.
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Review 69 for Geneva
Overall rating
5
/
5
Life Changer
PostedOctober 28, 2020
Wolfers63
from Cherry Hill, NJ
Age:45-54
My family purchased the Geneva Model right in the beginning of the Pandemic. We love our tub and use it almost every day. We repeat the quote" this is the best decision we ever made!!
Happy Tubbing!
Response from Caldera SpasBy Customer Care, November 3, 2020
We are thrilled to hear that you have made your hot tub part of your daily ritual! We wish you many happy years of hot-tubbing to come!
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Review 70 for Geneva
Overall rating
5
/
5
Sweet Hot Tub
PostedOctober 28, 2020
Wylie2577
from Billings, MT
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
First hot tub I have ever owned and it is awesome! Perfect size for my family. Didn't realize how much water therapy can really help you out. Highly recommend the Geneva model!
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Review 71 for Geneva
Overall rating
5
/
5
Love It!
PostedOctober 28, 2020
Shotbolt402
from Omaha NE
Age:45-54
We purchased the Geneva for a few reasons. 1) Love the style and appearance. Great looking, stylish, clean, and great finish and fit. 2) Salt Water is what we wanted, and after much research we were sold on Caldera.
Our dealer (Bell Pools and Spas) was incredibly knowledgeable, much more than the other reputable stores we visited. I was convinced after one visit that this was the company I wanted to do business with.
Overall the salt water tubs are easy to keep clean and balanced. It's been a significant upgrade and investment.
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Review 72 for Geneva
Overall rating
5
/
5
Great purchase!
PostedOctober 28, 2020
MOSpaGuy
from Saint Paul, MO
Age:35-44
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We live our spa & have been in it just about every day since we purchased it. The kids love it too!
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Review 73 for Geneva
Overall rating
5
/
5
Very relaxing
PostedSeptember 7, 2020
Spaman
from Hollister, Ca
Age:35-44
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We've had this spa for approximately 2 weeks now. We have used it about 6 times already, and we absolutely love it. The jets are very powerful, sometimes a little too powerful, but that's ok. The spa maintains a constant temperature of approximately 104 degrees, which is very nice. The spa can go up to 106, if you know how to do the override. (Hold down the up temperature for about 3 seconds). The spa seats about 6 adults, but might be a little cramp. My wife and I and our 2 friends seat just fine. The lounger is a very nice feature, and the seat with the shoulder jets is very nice. The other seats are very nice as well and seat very comfortably. Again, it seats 6, but that might be a little too cramp. The lights are very nice, and change colors, and the water fall is nice, but i really don't care if it has one or not. One of the seats has a hand jet massager which is a nice little touch as well. The shell we got is the pearl which is very nice because it really brings out the colors of the lights, and its very well insulated inside. The inside is very sturdy and clean. The only issue the technician had was that one of the main tubes appeared to be slightly crimped, so he fixed it with a zip tie. The panels on the outside are very nice and very easy to wipe down. One of my complaints about this spa is that I find I have to add chlorine to it almost everyday, but this will stop hopefully once I have the fresh rain UV part in. When the spa arrived, it was missing a valve knob for the air flow, which was a little disappointing after spending about $14000 total for this spa. The spa arrived with fiberglass shavings around the tub, which is not too big of a deal, but again, spending about $14000 you would expect better quality in cleanup. The cover is very nice and very easy to use, just remember to unclip all sides before removing. The spa clean feature is very nice because it cycles the water through the filter everyday. Another complaint, which is no fault to Caldera is that the install company asked us where we wanted the spa to be placed. We had them place it in our backyard on the back patio which is concrete. Well, the concrete has a slight grade so that water runs away from the house. Once they placed it, unwrapped it, and filled it, there was about a 1" difference in the water line from one side to the other (no big deal). However, I would of like to have known that the install company could have recommended to place it a certain way because after it was placed and filled, the filter is on the uphill end, which I think it should of been placed on the downhill position. Again, no fault to Caldera, but if you het one, and you have a slight grade to your concrete, see if they will place it filter downhill. Another issue we had is that the spa wasn't heating after installed. The install company came back out and determined that a wire was installed incorrectly, no fault to Caldera. Anyways, back to the air valve knob issue. When I realized this, I called Caldera and spoke with Mary Ann, who promptly sent one out via 2 day shipping. Very nice customer service and very helpful.
By Customer Service Caldera Maria, February 3, 2021
Thank you for taking the time and posting your review. We are thrilled that you absolutely love your Caldera hot tub. I am sorry that the delivery didn't go as smoothly as we'd hoped; I am glad they came back and fixed the wiring. I wish you many years of happy hot-tubbing!
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Review 74 for Geneva
Overall rating
5
/
5
New hot tub
PostedAugust 30, 2020
Jimbolina
from Northern California
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
This is our first hot tub we have owned and we love our new Caldera Geneva Spa. We have been surprised at how easy the Fresh Water Salt system is to to stay in proper water balance.
Response from Caldera SpasBy Customer Care, September 10, 2020
Thank you so much for the 5 star review! We are happy that you are loving your FreshWater Salt System and finding it easy to use. Enjoy the wellness.
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Review 75 for Geneva
Overall rating
5
/
5
Perfect Hot tub! Why did we wait?
PostedNovember 4, 2019
Buckjohn6779
from Senoia, GA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We bought this tub after looking at most of the major manufacturers. This tub just had the "IT" factor we were looking for. And boy did it deliver. We love the hot tub. Looks great, seating is comfortable and the lighting package and Bluetooth speakers help set the mood after a stressful day. I highly recommend this hot tub to anyone looking for the perfect relaxation destination in their back yard.
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Review 76 for Geneva
Overall rating
5
/
5
We love our spa
PostedSeptember 7, 2019
Goon & Gina
from Sparks, Nv
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We sleep so much better. My husband whom, constantly has back pain, now has little to no pain. We are doing the 30 challenge, and it is the best challenge to try. We have used our spa every morning and every evening.
We recommend a spa to everyone.
We recommend a spa to everyone.
By Customer Service Caldera Janet, September 21, 2019
We are glad the Geneva spa is helping you get better sleep and less pain for your husband.
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Review 77 for Geneva
Overall rating
5
/
5
Best Spa
PostedSeptember 2, 2019
Geneva
from Lake City, Fla
Age:Over 65
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
5
/
5
It is a great quality spa with minimal care.
Our dealer Kirsplash has been wonderful as well.
Our dealer Kirsplash has been wonderful as well.
By Customer Service Caldera Janet, September 6, 2019
We are glad you enjoy your Geneva spa!
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Review 78 for Geneva
Overall rating
5
/
5
Viva Calderas
PostedJuly 15, 2019
SilverFox154
from Austin TX
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
From the moment we set foot in the Calderas Spa my fiancé and I knew this was the one. From the unobtrusive yet very knowledgeable sales person to the quality of the spa itself, we were left with a warm glowing feeling. Little touches like our names on the sign inside the wet test made it such a pleasurable experience. It’s a great addition to the family and provides a hub to chat the evening away. Plus points all round. Now here comes the summer...... Thank you Calderas!
By Customer Service Caldera Janet, July 19, 2019
We are glad to hear you are happy with your Geneva spa!
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Review 79 for Geneva
Overall rating
5
/
5
Enjoyment and Relaxation
PostedJuly 14, 2019
Mark
from Seattle
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Very fun, easy to use and maintain. The Geneva has helped to relieve the tightness in my back after rounds of golf, The jets are very powerful and easy to manipulate.Good product.
By Customer Service Caldera Janet, July 19, 2019
We are happy to hear you are enjoying your Geneva spa!
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Review 80 for Geneva
Overall rating
5
/
5
Love our Caldera!
PostedJune 25, 2019
AugustLOVE
from Reno
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We are a family of 5 and we all can enjoy the hot tub without being crowded! We also love all of the options and comfort of the seat of and head rests .
By Customer Service Caldera Janet, June 28, 2019
We are happy you and your family are enjoying the Geneva spa!
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