Customer Reviews for CalderaSpas® Geneva
CalderaSpas® Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Average Customer Rating:
4.6
out of 5
(287 Reviews)
Rating breakdown 287 reviews
5
217
4
41
3
9
2
11
1
9
37 out of 44(84%)reviewers recommend this product.
Customer Reviews for Geneva
Review 41 for Geneva
Overall rating
5
/
5
We Love our Geneva
PostedApril 28, 2021
CottonFamily
from Atlanta, GA
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
4
/
5
We have been very happy with our Geneva spa! It is very comfortable and easy to get in and out of. It took us a couple months to get the salt system figured out but once we did it has been smooth sailing. We also got the cool-zone unit to cool the water in the summer. It heats and cools efficiently providing excellent cool soaks after work outs and warm relaxing soaks through the spring, fall and winter. We have also enjoyed the bluetooth sound system. We have it connected to an outdoor TV so we can watch sports and other things from the spa. Great purchase!
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Review 42 for Geneva
Overall rating
5
/
5
Cant live without it
PostedApril 28, 2021
Ashley
from Lehigh Valley PA
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I have had my Geneva salt water hot tub for past 6 months. I go in almost every night. It calms my muscles and helps me sleep. I have. Arthritis and it helps manage that pain. Only thing I would say is it you use it as much as I do the salt water cartridges do not last 4 months. Mine have been lasting 2 to 2.5 months. This is however a purchase I would make over and over. So easy, so relaxing, so perfect to have at your home.
By Customer Service Caldera Vanessa, May 25, 2021
Oh no! I am sorry to hear that the salt cartridges are not lasting as long as they should. It sounds like you are enjoying your spa and don't need any added frustrations.
Thank you for taking the time to let us know about your spa experience. I will email you and see how I can help.
I am sure we can figure this out together.
Thank you for taking the time to let us know about your spa experience. I will email you and see how I can help.
I am sure we can figure this out together.
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Review 43 for Geneva
Overall rating
5
/
5
Best part of the pandemic
PostedApril 24, 2021
Denniej26
from Potsdam, NY
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Not that there are any positives out of our pandemic, but the best think we did was purchase our Caldera Spa. Being locked down at home this made the most sense! Now our family spends more time together while getting a relaxing massage at the same time. Whether its -15 or a nice 70 degree night, we are relaxing in our Geneva with the built in speakers pumping!
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Review 44 for Geneva
Overall rating
5
/
5
Love My Hot Tub
PostedApril 23, 2021
Todd
from The socialist empire of nj
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Love my hot tub. I use it everyday! It's the best massage you can get !!!
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Review 45 for Geneva
Overall rating
5
/
5
Best Therapy
PostedApril 23, 2021
Electric Jack
from Newtown PA
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
3
/
5
Value
3
/
5
I used to go to the chiropractor twice a week, since getting the Hot Tub I go once a month
Response from Caldera SpasBy Customer Care, April 23, 2021
We are so happy to hear that your hot tub provides you with some relief. Thank you for your review!
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Review 46 for Geneva
Overall rating
5
/
5
Best Purchase Ever
PostedFebruary 22, 2021
Yvonne05
from Dedham MA
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We are a family of 5 and all are enjoying the hot tub. Great for after a work out, stressful day, or having a bunch of friends over. We were thrilled with the service we receieved, everyone was helpful and very kind. Could not be happier!
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Review 47 for Geneva
Overall rating
5
/
5
Game changer
PostedFebruary 20, 2021
JackieOMaine
from ME
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Since we have gotten our hot tub, we are in it every day. My husband and I can relax and unwind. We have seen shooting stars, learned new constellations, and even seen a sunrise.
We really feel it has helped our stress levels immensely. We sleep better and have fewer muscle aches.
It has definitely helped cure my plantar fasciitis. It is the best after a weekend of skiing.
We talked about getting one for years and we looked at a bunch before deciding on the Geneva. We are so happy with it. It was well worth the wait.
We tell everyone what a game changer it is.
We really feel it has helped our stress levels immensely. We sleep better and have fewer muscle aches.
It has definitely helped cure my plantar fasciitis. It is the best after a weekend of skiing.
We talked about getting one for years and we looked at a bunch before deciding on the Geneva. We are so happy with it. It was well worth the wait.
We tell everyone what a game changer it is.
Response from Caldera SpasBy Customer Care, February 26, 2021
Thank you so much for your review! We are so happy to hear that your hot tub has helped provide you with some relief. Enjoy the wellness!
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Review 48 for Geneva
Overall rating
5
/
5
Great investment
PostedDecember 21, 2020
John
from Windsor, CO
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Our new Caldera tub has been a great investment for the entire family. Not only does it help with basic muscular pains, it's a great family gathering spot to just sit and talk about life's events and daily activities. No TV or electronic distractions except some good tunes on occasion. The tub has been operating wonderfully since some early start up issues with the salt cartridges. Now maintenance is minimal and enjoyment is high! Thanks Caldera and Summit Spas (Windsor, CO).
Response from Caldera SpasBy Customer Care, December 24, 2020
Thank you for your review! We wish you many years of hot tub happiness to come.
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Review 49 for Geneva
Overall rating
5
/
5
Blue tooth speakers.
PostedDecember 9, 2020
Tom
from South Jersey
Age:55-65
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value
4
/
5
You can't not buy them. They are not connected to a constant power source. You have to program them everything you turn your tub on. My JBL sounds better sitting on my filter than the speakers do. One speaker has rusted out and stained my tub. Was fixed under warranty but leaves a bad taste for the rest of them. Was told to much chlorine use. Time will tell. Rest of spa works great. Hot Springs has a great service team. I would be lost with out them. So buy your tub from Hot Springs you won't have any worries other than sound.
By Customer Service Caldera Maria, January 15, 2021
I'm sorry about your speaker, and I am glad your dealer took care of it.
When connecting the Bluetooth, you should not need to pair each time, but you will need to make sure the music source is on and that you are connected each time. If you should need additional help keeping your Bluetooth connected, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
Thank you for your review.
Happy Hot Tubbing!
When connecting the Bluetooth, you should not need to pair each time, but you will need to make sure the music source is on and that you are connected each time. If you should need additional help keeping your Bluetooth connected, please let me know.
Our Customer Service number is 800-999-4688 ext. 8432.
Thank you for your review.
Happy Hot Tubbing!
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Review 50 for Geneva
Overall rating
5
/
5
Incredible Hot tub!!!
PostedNovember 11, 2020
Buckjohn6779
from Senoia, GA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We absolutely love our CalderaSpas hot tub. We use it year round and it is always the perfect place to relax and unwind. It looks beautiful and is extremely comfortable and relaxing wherever you are in the tub. I personally like to rotate throughout the entire tub so that the jets give you a total invigorating experience. It's perfect for the entire family and a great addition to our outdoor area. I highly recommend it and wish we had bought it sooner. Care and maintenance is a breeze through the use of the screen display. Friendly reminders also help with the overall maintenance of the spa. This is an incredible spa!
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Review 51 for Geneva
Overall rating
5
/
5
Wonderful spa
PostedNovember 10, 2020
JclineNC
from Raleigh NC
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We purchased a Caldera Spa because it felt like a true therapeutic spa vs just a hot tub with a few jets. In addition, the quality and warranty was superior to other spas we considered. We opted for the 2019 model and were able to convert to salt water filtration. We use the spa several times a week all year. During the summer we just put it in summer mode and cool off while still enjoying the spa. We have had no issues with the spa and maintenance is easy.
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Review 52 for Geneva
Overall rating
5
/
5
Great Hot Tub!
PostedNovember 10, 2020
Jenny
from Reno, Nevada
Age:35-44
Comfort
5
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We love this Hot Tub! After looking eat quite a few different brands, we decided on the Caldera brand based on the reviews on quality and the ease of usage. We did have one issue with a jet but the company was quick to come out and repair it, other than that, it has been such a great addition to our property! Easy to use and fun!
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Review 53 for Geneva
Overall rating
5
/
5
Take me away
PostedNovember 10, 2020
3n-out
from San Antonio, TX
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Never before have we owned a hot tub. This Caldera is a great addition to our lifestyle. The maintenance is very easy using the saltwater system. That was the thing we were most concerned about. Turns out it was the last thing we needed to be concerned about. This is a super nice hot tub with great options. It's a show stopper. We love it and we love how we feel and sleep after a nice long soak. Thanks Caldera! You've made our life a little more relaxing!
Response from Caldera SpasBy Customer Care, November 12, 2020
You are very welcome! We are so thrilled to hear you are loving your hot tub. We wish you many years of hot tub happiness to come!
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Review 54 for Geneva
Overall rating
5
/
5
A new daily routine
PostedNovember 10, 2020
tr690
from Waverly, OH
Age:25-34
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We LOVE our Caldera Hot Tub so much that we use it every day and keep it running year round. We both work at jobs where we are on our feet all day and then coach sports after, which meant that our daily routine really took a toll on the body. We have noticed we are sleeping better and the aches and pains aren't a daily issue anymore. Also, with the Freshwater Salt system, the amount of maintenance is minimal. We definitely recommend the Caldera brand and are so happy with our purchase.
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Review 55 for Geneva
Overall rating
5
/
5
Quarantine Savior
PostedNovember 10, 2020
Kelc
from Stamford
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
1
/
5
Energy Efficiency
5
/
5
Value
5
/
5
The spa tub is so relaxing. After a long day of work it really helps to wind me down. It massages tight muscles and really calms the mods after a stressful day of working from home. Guest are amazed that it’s more than just a hot pool and is actually so soothing.
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Review 56 for Geneva
Overall rating
5
/
5
Best tub ever
PostedNovember 10, 2020
CB
from Harrisville, Pa
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We originally purchased a Geneva hot tub in 2008. It went through 2 military moves and when we sold our last home the purchasers wanted the hot tub. Once I retired from the army I purchased my 2nd Geneva hot tub.
I injured my back in Iraq in 2005 and this tub is great decreasing my back pain.
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Review 57 for Geneva
Overall rating
5
/
5
Very nice Hot Tub
PostedNovember 10, 2020
Mikoshark2
from Ventnor City NJ
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I’ve had 3 different hot tubs in the last 25 years and the Caldera Geneva hot tub is by far the best. The therapy and total relaxation when in this hot tub is amazing. Keeping the water clear is easy and doesn’t take up much time. You can’t go wrong with this hot tub. I highly recommend it
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Review 58 for Geneva
Overall rating
5
/
5
Great saltwater hot tub
PostedNovember 10, 2020
Mfcbear
from Birmingham, AL
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
Great saltwater hot tub. Highly recommend the saltwater version. Easy to take care of, therapeutic and fun for kids parties.
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Review 59 for Geneva
Overall rating
5
/
5
Very Much Worth the Wait!
PostedNovember 8, 2020
LoriB
from MA
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We looked into purchasing a hot tub for years. Last year when I found out that I have severe arthritis at 54 and told that a hot tub could help we decided it was time. We researched several brands and decided the Geneva was the perfect size. Due to COVID related manufacturing shut downs etc. the delivery took almost 5 months but it was very much worth the wait. We use it everyday since delivered 3 weeks ago, very little maintenance and have enjoyed unplanned quality time with the family included two older children that came to visit and talk in the hot tub. Everyone comments on how beautiful and relaxing it is. My children have commented that its the best purchase we ever made. I've even incorporated an exercise routine in my nightly soak that never feels like exercising. The design is well thought out including the illuminated logo that is half white and a half orange/red lights up when the tub has reached the desired temperature you've set. I can tell right from my window when the tub is ready which comes in very handy especially with New England weather that we've already had 6 inches of snow and three days later 70 degree weather. I keep it slightly lower when not in use and raise it when I get home from work and within an hour its ready to go. Wish we made this purchase years ago but glad we waited as this model has the Freshwater salt system.
Response from Caldera SpasBy Customer Care, November 12, 2020
Thank you so much for your review. We wish you many years of happiness and wellness to come in your hot tub!
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Review 60 for Geneva
Overall rating
5
/
5
Soothing and invigorating at the same time
PostedNovember 5, 2020
MTAC65
from North Carolina
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
This was our first hot tub purchase. We were sold the moment we sat in our dealers showroom model. We settled on Calderas Geneva model. The lounger seat is amazing. There is nothing like sitting in our hot tub from the powerfull jets to the sizzling bubbles. You feel like a new person once you get out. Great right before turning in for the night.
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