Customer Reviews for CalderaSpas® Geneva
CalderaSpas® Geneva
The Geneva® is a luxury hot tub featuring a spacious interior that seats six adults. The comfortable Ultra Massage® lounge and foot massage jets feel amazing.
Average Customer Rating:
4.6
out of 5
(287 Reviews)
Rating breakdown 287 reviews
5
217
4
41
3
9
2
11
1
9
37 out of 44(84%)reviewers recommend this product.
Customer Reviews for Geneva
Review 1 for Geneva
Overall rating
5
/
5
Very Happy with the Quality
PostedApril 10, 2024
Mark
from Charlotte
Age:45-54
Comfort
4
/
5
Quality
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
4
/
5
We love the 2 stages for the water jets. The second stage has a lot of power for a deeper muscle massage while the 1st stage is perfect for relaxing.
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Review 2 for Geneva
Overall rating
5
/
5
Teardrops
PostedFebruary 14, 2024
Walt100
from Oconomowoc, Wi
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value
5
/
5
Our 9 yr. old spa had a bad leak, so it had to go. Replacing with a new salt (fresh) water Utopia series best decision ever. Once the initial balancing the chemistry was complete, soaking in this spa is "heavenly". This because salt water chlorination gets the water to be balanced like saline resulting in a feeling of soaking in "Angel's Tears". This leaving our skin soft and supple and muscles relaxed.
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Review 3 for Geneva
Overall rating
5
/
5
LOVE this Tub!!
PostedOctober 25, 2023
PhysicalTherapyHeals
from Southern Maryland
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Value
5
/
5
While I haven't seen my first electric bill since getting our tub up and running, I'm sure the cost will be worth it. This tub is amazing, providing all the right spots in my body with love and attention from the jets. I'm a physical therapist who spends all day helping others feel better and this is how I get to feel better. I always sleep much better on the nights I've had a good soak and I couldn't recommend this tub more. If you are on the fence, just make the jump. It's totally worth it!!
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Review 4 for Geneva
Overall rating
5
/
5
Great product
PostedOctober 8, 2023
R
from Greenwich
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Great product. Elegant.
The room for improvement is in the level of service. Got my new geneva but the filter cover was chipped. not a biggie but expect perfection as the unit is so elegant.
not that easy to do maintenance too.
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Review 5 for Geneva
Overall rating
5
/
5
Awesome
PostedMay 11, 2023
Tubber
from Ault Colo
Age:Over 65
Summit did a great job. Showed up when they said and installed it where I wanted it. Highly recommended this company!!!
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Review 6 for Geneva
Overall rating
5
/
5
3 weeks in ...
PostedDecember 21, 2022
Nocturne
from Central Pa
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
To date managing the chemical levels has become easier and only requires intervention every 10 days as recommended for the SALT system.
The lounge chair is outstanding. The lights offer a nice ambience. We use it daily for 30 - 60 minutes set at 100 degrees. Outside temps currently are 30s
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Review 7 for Geneva
Overall rating
5
/
5
Beautiful Spa
PostedDecember 9, 2022
RW
from Maryville, TN
Age:55-65
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value
3
/
5
We have had our Caldera Geneva spa for a few weeks now and I can say that we love using it!
We previously owned a spa about ten years ago and we miss the warm rejuvenating relaxation that comes with a jetted spa. The design is stylish with a modern look and the additional jets and separate jet and pump controls are a nice upgrade. Additionally we love how our skin feels with the salt water system although we have had difficulty getting this balanced after install.
The downside is price! We feel that these spas are overpriced, especially when you start looking at what the price breaks down to as a yearly cost over 10-15 years and the price of maintenance chemicals and mineral sticks.
We previously owned a spa about ten years ago and we miss the warm rejuvenating relaxation that comes with a jetted spa. The design is stylish with a modern look and the additional jets and separate jet and pump controls are a nice upgrade. Additionally we love how our skin feels with the salt water system although we have had difficulty getting this balanced after install.
The downside is price! We feel that these spas are overpriced, especially when you start looking at what the price breaks down to as a yearly cost over 10-15 years and the price of maintenance chemicals and mineral sticks.
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Review 8 for Geneva
Overall rating
5
/
5
Great hot tub and easy to maintain!
PostedNovember 10, 2022
jima757
from Virginia Beach, VA
Age:45-54
Comfort
4
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Overall, I give the Caldera Geneva hot tub 5 stars. It is easy to maintain. I love the Fresh Water Salt System. It has great LED lights throughout. My wife and I relax in it almost every night. I only gave the Geneva 4 out of 5 on comfort because some of the jets could be in better spots, but I still love this hot tub.
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Review 9 for Geneva
Overall rating
5
/
5
Geneva Caldera w/Covana
PostedOctober 9, 2022
Sam777
from Wesley Chapel Florida
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We love our purchase back in October 2020. We had to wait till July of 2021 to have it installed. Got it all working by August because of making sure all the electrical was properly done by a Licensed Electrician. Everyone that has come here to enjoy our gatherings has thoroughly enjoyed it. Medically it was the best buy that we ever bought due to many back, foot shoulder, and sciatic issues.
We bought the Covana to raise and lower the covering over it which kept the heat in and vermin and critters out.
I am truly sorry we haven't posted this earlier because we like to make sure we got what we were sold. A great spa and very ergonomic for our bodies. I want to give a shout-out to ROBERTSON BILLIARD SUPPLIES, INC in Tampa Florida, and their sales staff Jenny for being patient with us. I called them a few times on the concrete pad and electrical prerequisites to ensure we did everything correctly. I poured a 6" thick by 10' by 9-foot pad with the electrical conduit under the slab. The unit came with a 50 amp sub panel.
We also haven't noticed hardly any power increase in our electric bill.
Also, the picture is our set with the unit draining to add a new tub of water. I highly recommend using your softened water with it also.
Also, the picture is our set with the unit draining to add a new tub of water. I highly recommend using your softened water with it also.
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Review 10 for Geneva
Overall rating
5
/
5
Love It!
PostedJune 19, 2022
Steve1234
from Massachusetts
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
4
/
5
The Utopia Geneva is our first spa, installed in December 2021 and we’ve been very happy with it so far. There are a lot of jets with this model and a lot of control options (direction, flow, etc), very well engineered. The 2 pumps are powerful and provide good massage action. Water maintenance is so easy with the Freshwater salt system, it takes care of the chlorine, we basically just need to monitor it.
Knowing which valves control which jets and which direction to turn them is not always intuitive, it’s still taking me a while to get used to them but I’ll get there.
The one item on my “wish list”:
Allow temperature adjustment from my smartphone. In 2022, this should be a standard feature. They have some sort of paid service that includes this so I know the hardware is there but for the price we paid for the spa, I think smartphone control should be included. I just want to be able to turn it up/down without needing to uncover the spa. Maybe a future firmware update will give this to us!
Allow temperature adjustment from my smartphone. In 2022, this should be a standard feature. They have some sort of paid service that includes this so I know the hardware is there but for the price we paid for the spa, I think smartphone control should be included. I just want to be able to turn it up/down without needing to uncover the spa. Maybe a future firmware update will give this to us!
In summary … we love it and are so glad we went ahead and bought it. We like that it’s something we are able to use year round (unlike a pool). We are looking forward to many years of use.
By Customer Service Caldera Kylie, August 4, 2022
Thank you for your feedback on your spa. We're glad you've joined the Hot Spring family and are enjoying your new spa.
Keep in touch with your dealer for any updates or new options in the future!
Happy Hot Tubbing!
Kylie - Customer Care
Keep in touch with your dealer for any updates or new options in the future!
Happy Hot Tubbing!
Kylie - Customer Care
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Review 11 for Geneva
Overall rating
5
/
5
Caldera Geneva
PostedJune 17, 2022
Bobbo4784
from Reno NV
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
This is a excellent hot tub. It can fit up to six people, has multiple massaging jets and can be fresh or salt water. I’ve used mine multiple times a week and it has helped me recovered from physical fatigue and sore muscles.
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Review 12 for Geneva
Overall rating
5
/
5
Best Spa!
PostedJune 16, 2022
Twilki
from Greeley, CO
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
We viewed and reviewed several hot tubs, but we were sold quickly on the Geneva model. We believe the quality of the workmanship and materials exceeded the other brands and the prices remain competitive. We're very glad we chose Caldera!
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Review 13 for Geneva
Overall rating
5
/
5
Geneva Spa
PostedJune 16, 2022
Joe
from Denver
Age:Over 65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
This is our third hot tub and by far the best. It is so well designed to get the jets to hit all the right places. I suffer from severe arthritis and this is such a relief to soak in every night. The salt water system is so easy to use you don’t have to even worry about water chemistry. It’s all automatic. I highly recommend this spa.
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Review 14 for Geneva
Overall rating
5
/
5
Did not want
PostedJune 10, 2022
Msu6pak
from Saginaw mi
Age:35-44
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value
5
/
5
I thought my wife wanted a hot tub. She thought I wanted one. In reality neither of us wanted it. But purchased because we thought the other one wanted it. Honestly it is one of the best purchases we have made. We use it every night
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Review 15 for Geneva
Overall rating
5
/
5
Heaven on Earth
PostedJune 10, 2022
Gary
from Texas
Age:Over 65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
The Geneva is the latest in a long line of spas we have owned over the years, starting with a California Cooperage redwood hot tub back in the 70s. The Caldera Geneva is clearly the best ever. It is not only visually appealing, but it also moves a massive amount of water, and is exceedingly easy to maintain. The entire package is very well thought out, by a company who obviously knows exactly what makes a great spa, with jets galore. While we hope to get decades of use out of our Geneva, if it ever needs replacement it will be with another Caldera product. We love it!
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Review 16 for Geneva
Overall rating
5
/
5
Amazing Hot Tub
PostedJune 10, 2022
Bob
from Doylestown
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
The sleek design & comfort are perfect. Each seat targets all my injured body parts after multiple auto accidents. The salt system has made maintenance simple and never need to really do anything. Even though it was on the more expensive side, the cost is well worth it! Highly recommend to anyone looking for a very relaxing experience.
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Review 17 for Geneva
Overall rating
5
/
5
Love this Tub
PostedJune 4, 2022
Hoss
from Reno, NV
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value
5
/
5
Beautiful tub and easy to care for. Alot of nice features from the bluetooth speakers to the ease of the control panel.
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Review 18 for Geneva
Overall rating
5
/
5
Love my spa
PostedJune 2, 2022
Jennyjax
from Black River Falls , WI
Age:45-54
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
I’m so happy we went with the salt system. Having a chemical spa in the past, I know what a pain it is trying to keep everything in balance. With the salt system? No struggle at all! Getting ready to do the first water change and I’m not dreading it as I used to with our old spa.
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Review 19 for Geneva
Overall rating
5
/
5
Amazing
PostedJune 2, 2022
Terri
from Danville, Illinois
Age:35-44
Absolutely love getting in and relaxing after a long day. Makes your whole body feel better and makes you a bit sleepy.
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Review 20 for Geneva
Overall rating
5
/
5
LOVE having a bit of paradise on the back deck
PostedMay 15, 2022
Lee and Tina
from LaPlata, MD
Age:55-65
Comfort
5
/
5
Quality
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value
5
/
5
As parents of five children, we don't have the luxury of getting away as a couple, but our hot tub let's us get away to a little piece of paradise by merely stepping onto our back deck. We love the time we have together - soaking, laughing, talking - enjoying the sights and sounds that surround us.
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