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cs001 Cantabria
The spacious Cantabria® large hot tub redefines hydrotherapy. It comfortably fits 8 adults and features the UltraMassage® lounge with the customizable UltraMasseuse® System. This jetting system will make you feel like royalty as you create your personal spa experience with six different jet sequences and three speeds.
Overall rating:
4.4
/ 5
16 out of 17(94%)reviewers recommend this product.
Customer reviews for Cantabria
Review 1 for Cantabria
Overall rating
2
/
5
Shaun
Not good so far...
PostedJune 12, 2025
Got my Cantabria delivered and hooked up today. Besides the dealer having minimal issues (missing a diverter valve knob and steps), pump 3 turns on for 2 seconds and shuts off. There's also damage to an exterior panel. Brand new and already nothing but issues. I know warranty will take care of it, but I had better expectations of a $20k+ hot tub...
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, June 17, 2025
Thank you for taking the time to share your review of the spa. I truly apologize for the initial mishaps you encountered; that’s certainly not the experience we want for you. It’s understandable that first impressions matter, and I appreciate your patience as we work through these issues together.
I’m relieved to hear that the dealer is partnering with you to find a solution. I have no doubt that once everything is settled, you will enjoy your spa to the fullest. The benefits of hot tubbing in a Caldera Spa can be incredible, and I hope they will overshadow any negative experiences you've had so far.
If there’s anything else we can do to support you, please don’t hesitate to reach out. Our dedicated team of experts is here to help. You can contact us at 800-999-4688 or Customer.Service@Watkinsmfg.com.
Thank you again for your understanding, and happy hot tubbing!
I’m relieved to hear that the dealer is partnering with you to find a solution. I have no doubt that once everything is settled, you will enjoy your spa to the fullest. The benefits of hot tubbing in a Caldera Spa can be incredible, and I hope they will overshadow any negative experiences you've had so far.
If there’s anything else we can do to support you, please don’t hesitate to reach out. Our dedicated team of experts is here to help. You can contact us at 800-999-4688 or Customer.Service@Watkinsmfg.com.
Thank you again for your understanding, and happy hot tubbing!
Review 2 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Scott
fromMount Holly NC
What is your age range?Over 65
Our new Spa from Everything Billiards and Spas is great.
PostedJune 9, 2025
We just started using our new Spa. Love it. The guys who installed were excellent. Steve in Sales was awesome. The whole staff was excellent. Highly Recommend Everything Billiards and Spas.
Response from Caldera SpasBy Vanessa, Customer Care, June 10, 2025
We truly understand the incredible benefits of hot water therapy, and we’re grateful for the opportunity to provide it to you. The Caldera Spa is designed to be a spacious and luxurious hot tub, and we hope it brings you a sense of relaxation and comfort.
Thank you for taking the time to share your experience with us. Your feedback is important, and I will make sure to pass along your kind words to Everything Billiards and Spas.
Wishing you a soothing and enjoyable time in your hot tub!
Thank you for taking the time to share your experience with us. Your feedback is important, and I will make sure to pass along your kind words to Everything Billiards and Spas.
Wishing you a soothing and enjoyable time in your hot tub!
Review 3 for Cantabria
Overall rating
3
/
5
Comfort
5
/
5
Quality:
3
/
5
Ease of Water Care
3
/
5
Energy Efficiency
5
/
5
Value:
3
/
5
Esprit
fromAvondale, Arizona
What is your age range?45-54
Love our spa, but lots of issues
PostedMarch 5, 2025
We purchased our Cantabria about 4 years ago and while it's a beautiful, we've had more issues than I'd expected with it. Most are small details like the jet covers popping off constantly and one of the "waterfalls" that shoots water beautifully into the spa stopped having pressure about a year after purchase, so no matter how high we crank it up it only shoots half as high as it should. Within the first year the control panel completely stopped working (mind you we live in Arizona so only get to use this spa for a few months when it's cool, and even then we've used it less than 20 times since we've bought it). The repairman fixed the control panel, and we've called them one other time for something I can't remember. Then in April of '24 we noticed constant moisture on the decking in front of the spa, so decided to keep an eye on it. It kept getting worse but the water level in the spa wasn't down much so we just added water here and there. By July the water level was down 12 inches every time we pulled back the cover, so we called the repairman again. They first came out on August 29th of '24 and agreed yes, there was a leak but he couldn't get to it, so he'd be back soon to try again. Fast forward to December when the manufacturer sent a crane to pick up our spa and fix it. Mind you this repairman came every week, trying different things to fix it, our spa up on blocks, empty, and quite and eyesore. It is now March of '25 and our spa has been repaired and they're ready to deliver it. 7 months of no spa during the only time of the year we can actually enjoy it. We've been told they've repaired everything wrong they could find and it'll be in perfect condition 🤞 I really hope so, because for the money spent on this spa so far I feel like it's been disappointing. Let's hope the issues are in the past...
1 of 2 found this review helpful.
By Customer Service Caldera Vanessa, March 6, 2025
I truly appreciate you sharing your spa journey with us—what a long four years it must have been. I'm sorry you haven't been able to enjoy your spa during the coldest times of the year. It sounds frustrating, and I can understand how disappointing that is for you.
While I'm not aware of all the details regarding your spa repair, it seems your dealer is making a genuine effort to resolve the issues and get you back to soaking as soon as possible. I want you to know that your patience throughout this ordeal has not gone unnoticed, and I genuinely appreciate it.
I feel hopeful that your dealer will soon have you back enjoying your hot tub again. If there’s anything we can do to assist you, please don’t hesitate to reach out at 800-999-4688 or CustomerService@Watkinsmfg.com.
While I'm not aware of all the details regarding your spa repair, it seems your dealer is making a genuine effort to resolve the issues and get you back to soaking as soon as possible. I want you to know that your patience throughout this ordeal has not gone unnoticed, and I genuinely appreciate it.
I feel hopeful that your dealer will soon have you back enjoying your hot tub again. If there’s anything we can do to assist you, please don’t hesitate to reach out at 800-999-4688 or CustomerService@Watkinsmfg.com.
Review 4 for Cantabria
Overall rating
1
/
5
Rayanne
fromFallon, NV
What is your age range?35-44
DO NOT BUY
PostedJanuary 7, 2025
We have had nothing but problems with our spa. The first one we had leaked from the get go. Our dealer had to come replace with an entire new hot tub because they couldn't fix it. The side panels on the new hot tub warp within two months. They do not connect well together and are a pain to take off if needing to get to the heating element. Our control panel has gone out four times. It will flicker and and the touch screen will not respond. STAY AWAY FROM THIS SPA. We regret our purchase and wish we could return it!
4 of 4 found this review helpful.
By Customer Service Caldera Vanessa, February 3, 2025
I'm sorry that your initial spa experience did not meet your expectations. Enjoying a hot tub should be a source of relaxation and joy, and I understand how disappointing it can be when that doesn't happen. I appreciate your patience as you worked with the dealer and our warranty team to secure a new spa.
Your experience matters deeply to us, and I genuinely appreciate you taking the time to share your feedback. It speaks volumes about your willingness to allow us to make things right.
For over 40 years, we have been dedicated to providing soothing and restorative hot water therapy. It is our honor to serve you. Our Customer Service team and your selling dealer are here to support you every step of the way. You can reach us at 800-999-4688.
We sincerely wish you many years of joyful hot tubbing ahead!
Your experience matters deeply to us, and I genuinely appreciate you taking the time to share your feedback. It speaks volumes about your willingness to allow us to make things right.
For over 40 years, we have been dedicated to providing soothing and restorative hot water therapy. It is our honor to serve you. Our Customer Service team and your selling dealer are here to support you every step of the way. You can reach us at 800-999-4688.
We sincerely wish you many years of joyful hot tubbing ahead!
Review 5 for Cantabria
Overall rating
1
/
5
Comfort
1
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
1
/
5
Value:
1
/
5
DRE
fromMinnesota
What is your age range?45-54
Total scam of a system- Do not buy a Caldera
PostedAugust 25, 2024
Purchased a new Caldera Cantabria saltwater hot tub. It HAS NOT worked properly since I’ve gotten it! It WILL NOT generate chlorine. My dealer and I have tried everything and Caldera customer service will not do anything but state that there is nothing wrong with their system…
My water levels are and have been perfect. Zero phosphates, zero ammonia. I’ve been through 3 salt water generators, 2 LED screen panels, 1 control pack, countless saltwater cartridges. Ive emptied and refilled multiple times. I have done everything humanly possible to make this work…. Will not work.
My water levels are and have been perfect. Zero phosphates, zero ammonia. I’ve been through 3 salt water generators, 2 LED screen panels, 1 control pack, countless saltwater cartridges. Ive emptied and refilled multiple times. I have done everything humanly possible to make this work…. Will not work.
2 of 2 found this review helpful.
By Customer Service Caldera Vanessa, August 26, 2024
I'm sorry to hear that your spa needs service and that you're having trouble getting the necessary help.
Thank you so much for contacting us and giving us the opportunity to assist you. Please be on the lookout for an email from me. I truly look forward to working with you soon.
Thank you so much for contacting us and giving us the opportunity to assist you. Please be on the lookout for an email from me. I truly look forward to working with you soon.
Review 6 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
3
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
RAM2024
fromEffingham, IL
What is your age range?35-44
First time hot tub owners
PostedAugust 24, 2024
We love the hot tub and enjoy it every night! Best decision we ever made! I family is enjoying the time spent together and is nice to come home and relax after a long day.
3 of 4 found this review helpful.
Review 7 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
DMM
fromNW INDIANA
What is your age range?Over 65
Excellent 👌
PostedAugust 14, 2024
We purchased this from backyard leisure terre haute Indiana. It was delivered yesterday with fresh hot water installed and we were able to get in it within 45 minutes. It is true the old sayings you get what you pay for I never thought that my backyard would be so elegant I feel like a million dollars I'm 67 years old I've been a single woman for a long time. I have many aches and pains I only mentioned my status because I feel that we work harder we don't have somebody to help us this spa has already helped increase my energy my blood flow my pain level I can't thank you enough and the greatest part it's salt good job you've got to get more stores I think every house that's built these days should have the option to put one of these in the backyard big time yeah did yourself thank you Caldera Utopia excellent
2 of 2 found this review helpful.
Review 8 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Sweettt
fromBuckeye Az
What is your age range?Over 65
Excellent for people with disabilities for at home therapy
PostedMarch 1, 2024
First the good . I am elite on yelp and on Google my reviews effect business in a positive plus way. 100% truthful reviews. The therapy and design are 100% excellent in the Cantabria. Like have a team of therapists working on you in the comfort of the spa. Yes I would recommend this model 100%. My experience is the factory checking before shipping is severely lacking. . The first tub the color was nothing like any of the pictures and that should have been told to me. Nothing was ever mentioned. We exchanged it in the end and the 3 rd one was great. They right excellent customer service on all the pamphlets . Sadly I had to k ok my head against the wall to get any factory help. The repair company they sent was excellent as good as it gets. The wait time for parts and updates was abysmal from the caldera factory. After 2 1/2 yrs approx I finally have happiness after all the aggravation I didn’t need but always got through no fault of my own. Calls never answered shame on you who didn’t call back, no excuse. I am more than happy now after it was non working bad solenoid the first day I turned it on. The tub is fantastic when everything works. I am very happy to finally have peace but the factory never compensated me for all the aggravation they dragged me through and all the calls I had to make. Buy this tub you won’t find any better or none more helpful to your body, every part of your body. Very poorly run corporate customer service need 100% overhaul. It more customer diss service than customer service. Not one person from factory applied for the nightmare I lived through and I am disabled to boot. I’m glad I have this excellent tub for my health. They need to figure out why the white plastic bezels around the output keep coming off 3 out of 3 tubs. Talk is cheap, be the excellent customer service you say you are in all your ads. The truth will always be the truth. Would I buy this tub again. it’s fantastic for a broken body in total pain and great after exercise to lower the pain. Don’t let the terrible customer service sway you away from buying this model. The repair people are caring with excellent technician Dan and Trisha’s the best customer repair company agent in all of arizona. 100% positive everything with the repair company . Hands down the best of the best so not one worry with them. Hopefully only good things from now on and the things someone in corporate actually gives a when a customer is put in the middle of this mess trying to
6 of 12 found this review helpful.
Review 9 for Cantabria
Overall rating
2
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
3
/
5
Value:
1
/
5
JWK
fromTahoe
What is your age range?35-44
Would not buy again
PostedFebruary 21, 2024
Delivery team was fantastic but that’s the end of the superlatives. The service team has been ok to poor. Typically arrives without calling. Text message questions sometimes go unanswered. Sales was very frustrating. Charged me for things that they claimed would be included. The tub itself is highly questionable. Parts keeping falling off, it arrived filthy, it’s stopped circulating for no reason, failed to heat, and the lounger seat took multiple service attempts to get working and apparently I have to make sure the jets are pointed in a particular direction or they will turn themselves off. Very frustrating. That’s only a few of the issues I’ve experienced.
By Customer Service Caldera Vanessa, April 11, 2024
I'm so sorry to hear that your spa experience was disappointing. It's understandable to feel frustrated, and I want you to know that we genuinely care about our customers' satisfaction.
Thank you for taking the time to share your concerns with us. I will personally reach out to you via email to work with you and find a resolution that you're happy with.
Please know that we value your business and appreciate your feedback.
Thank you for taking the time to share your concerns with us. I will personally reach out to you via email to work with you and find a resolution that you're happy with.
Please know that we value your business and appreciate your feedback.
Review 10 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Chadinski
fromWaterford, NY
What is your age range?35-44
Caldera's Cantabria Bliss
PostedFebruary 5, 2024
In Caldera's embrace, a spa so divine,
Spacious haven for family, a treasure to find.
With jets that massage, a symphony of delight,
A retreat for the senses, every worry takes flight.
Spacious haven for family, a treasure to find.
With jets that massage, a symphony of delight,
A retreat for the senses, every worry takes flight.
The waters, a canvas of soothing salt embrace,
Maintenance made easy, a system in grace.
For family gatherings or a personal retreat,
Caldera's Cantabria, an oasis so sweet.
Maintenance made easy, a system in grace.
For family gatherings or a personal retreat,
Caldera's Cantabria, an oasis so sweet.
The jets, like whispers of magic, a touch so profound,
A dance on the water, a relaxation unbound.
With each gentle pulse, tension fades away,
Leaving only joy, a moment to sway.
A dance on the water, a relaxation unbound.
With each gentle pulse, tension fades away,
Leaving only joy, a moment to sway.
A decision well made, a purchase so wise,
Caldera's Cantabria, a cherished prize.
For family, for self, a haven to last,
In the soothing waters, memories cast.
Caldera's Cantabria, a cherished prize.
For family, for self, a haven to last,
In the soothing waters, memories cast.
3 of 5 found this review helpful.
Review 11 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
5
/
5
WeLoveOurSpa23
fromBerks County, Pennsylvania
What is your age range?45-54
We love our Caldera spa!
PostedNovember 11, 2023
This is our 2nd spa purchase, and it is the best! We love all of the bells and whistles - music and lights! We had never experienced the salt water system before and we are loving it. The lounge is our favorite spot. We would recommend this spa to anyone.
1 of 3 found this review helpful.
Review 12 for Cantabria
Overall rating
1
/
5
Comfort
1
/
5
Quality:
1
/
5
Ease of Water Care
1
/
5
Energy Efficiency
1
/
5
Value:
1
/
5
SWEETT.T
fromBUCKEYE AZ
What is your age range?Over 65
100% CUSTOMER DISERVICE ABYSMSL
PostedNovember 9, 2023
Cantabria tub installed 6/2/2023. Received delivery damaged and defective parts. It’s now NOVEMEMBER 9th 2023. 3:41 Arizona time. Sick and fed up. Parts not sent to repair hot tub . Been waiting FIVE MONTHS AND SEVEN DAYS numerous calls and no parts ever sent and ZERO INFO IF THEY WERE EVER ORDERED. How does this company advertise excellen customer service and do this to any customer. This is customer disservice 100% when no one helps the customer. This is not the first time with horrendous non existent customer service. You really have to push me to take the time to tell the ugly truth. Truth and nothing but the truth. It arrived damaged with multiple parts ordered and the main front cover of the spa needed total replacement after clips broke and screws pulled out of the wood supports. I made my last call to corporate 2am this morning and found a review card I waited 5 months hoping I didn’t have to write a 100% true horrible review at all costs. It’s not nice to have anyone waiting this long. It’s bad business that needs to be fixed at the highest level. Don’t advertise excellent customer service when it’s been zero on more than one occasion. I bought from this company because they raved about their customer service. . Calling it horrible is the nicest word I can write but it’s worse than horrible. Not one person helped the repair business by send the parts and no one gave an answer where the parts are at when caldera Watson was asked numerous times. SHAME ON THIS COMPANY. It was delivered day one damaged. The parts were immediately ordered for my brand new damaged tub installed June 2 2023. No help from anyone and no parts and no apology’s. It’s disgusting treatment with no excuse for the dead silence. Buyers beware. Great tub when it’s working absolutely one of the worst customer service I’ve ever dealt with in the United States. When you pay $23,000 or when you pay $23 don’t brag about customer service when Zero ⭐️ is the customers reality
By Customer Service Caldera Vanessa, November 16, 2023
I'm sorry you are frustrated with our customer service. Delays are frustrating; however, communication should always be paramount. Watkins Wellness and your dealer aim to provide the best possible service to all our customers, and we take your feedback seriously. Thank you for bringing this to our attention; it helps us identify areas for improvement.
I will email you shortly to discuss the details of your purchase and service calls and see how we can make things right.
Please let us know if there is anything else we can do for you.
I look forward to working with you soon.
I will email you shortly to discuss the details of your purchase and service calls and see how we can make things right.
Please let us know if there is anything else we can do for you.
I look forward to working with you soon.
Review 13 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
5
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Thunderlizard
fromWaxhaw, NC
What is your age range?55-65
Wonderful Hot Tub
PostedNovember 5, 2023
The Caldera Cantabria is the most comfortable got tub we've ever been in. The seats are ergonomically excellent, the jet selection is broad and very powerful. Overall we're very pleased. Only reason for 4 stars on quality is some of the exterior panels dont fit tight. I'm sure energy efficiency isn't superb, but we didn't buy it for that. And finally, at $20k for a hot tub, it is a considerable investment, but one of the best we've found.
2 of 2 found this review helpful.
Review 14 for Cantabria
Overall rating
2
/
5
Comfort
4
/
5
Quality:
1
/
5
Ease of Water Care
4
/
5
Energy Efficiency
3
/
5
Value:
2
/
5
Holsten
fromAbingdon, VA
What is your age range?55-65
Speakers shot after three years, panels do not stay attached
PostedSeptember 15, 2023
We purchased this tub about three years ago and overall it has been just ok. Uses a ton of Chlorine but I guess that just a function of the size f the tub and the local water. Also, the side panels do not stay in place, they pop off at the bottom and it looks bad.
What I was most disappointed in was that all of the speakers but one have failed 2-3 years in. I thought I had a 5 year warranty only t find out that the speaker warranty is only one year. We spent nearly $20K on this tub and accessories only to have then fail. Very disappointing. I am hesitant to pay to repair thenm only to see them fail again and not be covered.
What I was most disappointed in was that all of the speakers but one have failed 2-3 years in. I thought I had a 5 year warranty only t find out that the speaker warranty is only one year. We spent nearly $20K on this tub and accessories only to have then fail. Very disappointing. I am hesitant to pay to repair thenm only to see them fail again and not be covered.
1 of 1 found this review helpful.
By Customer Service Caldera Vanessa, September 25, 2023
Oh wow! I am sorry to hear your spa requires service. Thank you for reaching out. Please look for an email from me. I want to know how I can help.
While some of the spa accessories have a one-year warranty, it is still worth replacing. We can talk more about your options.
I appreciate your time and patience. I look forward to working with you soon.
While some of the spa accessories have a one-year warranty, it is still worth replacing. We can talk more about your options.
I appreciate your time and patience. I look forward to working with you soon.
Review 15 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
5
/
5
Energy Efficiency
5
/
5
Value:
5
/
5
Mka68
fromYork PA
What is your age range?45-54
Best money I’ve spent!
PostedApril 11, 2023
We finally bought the Cantabria. When I found out we could do do saltwater I didn’t hesitate, bought it on the spot. So easy to start up and maintain. We use it almost every night. It’s been wonderful for my arthritis. Love it!!
1 of 6 found this review helpful.
Review 16 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
4
/
5
Value:
4
/
5
Steph
fromPalm Coast,Fl
What is your age range?Over 65
An amazing adventure and experience
PostedDecember 26, 2022
An amazing adventure and experience,And of course we had to get the biggest one. It’s absolutely amazing spa. The one negative would be that the lighting is too high on the top, and they blind you. Husband and I feel that light system should be a little lower into the water to load up the tub rather than hit you in the eyes. Other than that we really enjoy it and it’s very powerful and therapeutic
4 of 7 found this review helpful.
By Customer Service Caldera Kylie, May 5, 2023
We're so glad you love your new spa! Thank you for providing your feedback on the lighting as well as your experience. We'll be sure to pass this along.
If you have further questions or concerns please call 800-999-4688 ext 8432 or email our customer care team at CustomerService@Watkinsmfg.com. Thank you again for your time and post.
Happy Hot Tubbing!
Kylie - Customer Care
If you have further questions or concerns please call 800-999-4688 ext 8432 or email our customer care team at CustomerService@Watkinsmfg.com. Thank you again for your time and post.
Happy Hot Tubbing!
Kylie - Customer Care
Review 17 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
4
/
5
Ease of Water Care
4
/
5
Energy Efficiency
1
/
5
Value:
4
/
5
SpaFan
fromFairfield, CT
What is your age range?35-44
Get ready for a massive energy bill
PostedNovember 25, 2022
The tub is fantastic, probably the best I ever have experienced. But my first electric bill was a real shocker. In 40-50 degree temps at 99 degrees used for 3 hours per week, this is running me about $250 a month just for electricity on top of my usual bill. Know what you’re signing up for.
4 of 14 found this review helpful.
Review 18 for Cantabria
Overall rating
5
/
5
Comfort
5
/
5
Quality:
5
/
5
Ease of Water Care
4
/
5
Energy Efficiency
5
/
5
Value:
4
/
5
JM0160
fromSabin, MN
What is your age range?25-34
Great purchase!!!
PostedAugust 13, 2022
As first time spa owners, we absolutely love our purchase! The quality of the build was far better than that of the competition, and that’s ultimately why we purchased Caldera!
0 of 3 found this review helpful.
Review 19 for Cantabria
Overall rating
1
/
5
Comfort
2
/
5
Quality:
2
/
5
Ease of Water Care
2
/
5
Energy Efficiency
2
/
5
Value:
1
/
5
Brian
fromAlabama
What is your age range?55-65
Control Panel,Breaks Frequently
PostedAugust 10, 2022
Bought my Cantabria spa 4 years ago. When it works, it's great.
Problem we have is the control panel works for abut 4 months then quits. It's been replaced 3 times already. Now waiting for another one. Hope it doesn't take 10 months like the last one.
Problem we have is the control panel works for abut 4 months then quits. It's been replaced 3 times already. Now waiting for another one. Hope it doesn't take 10 months like the last one.
2 of 2 found this review helpful.
By Customer Service Caldera Kylie, September 9, 2022
Thanks for reaching out with your review. We appreciate your feedback. I'd like to get a bit more information from you so that we can see how we might be able to assist in a resolution for you. Please keep an eye out for an email from us.
Have a great day!
Kylie - Customer Care
Have a great day!
Kylie - Customer Care
Review 20 for Cantabria
Overall rating
5
/
5
Thrilled spa owner
fromNew Milford, Ct.
What is your age range?55-65
Soooo happy with our purchase
PostedJuly 27, 2022
We are enjoying our Cantabria very much. It is a real joy. Relaxing and refreshing. Pure luxury. We feel like royalty. We got all the bells and whistles. Bluetooth, avante steps and handrail. Freshwater salt system is the best. Very easy to maintain. Highly recommend going with all above. Water is so clean and natural. Everything is true what they say online and in catalog. Prolift Cover 3 is very easy to operate and also maintain.
We check our water daily in 5 mins. Once a week, I wipe down shell with microcloth. Then do my weekly maintenance. Add spa shock oxidizer and water clarifier. We are thrilled with our purchase.
My advice is go with the largest spa you can. We stretch out in this as we would in a pool.
We check our water daily in 5 mins. Once a week, I wipe down shell with microcloth. Then do my weekly maintenance. Add spa shock oxidizer and water clarifier. We are thrilled with our purchase.
My advice is go with the largest spa you can. We stretch out in this as we would in a pool.
4 of 6 found this review helpful.